My caregiver is very efficient and finds things to do that are very helpful, even though I don't ask her to do them. My caregiver comes once a week so it doesn't take care of the other 6 days, but she's very good. She is efficient and she finds things to do.
Care Advantage - Southside Richmond
Offers Home Care
24 Reviews
Call
(800) 973-1841
Reviews of Care Advantage - Southside Richmond
Home Care Reviews for Care Advantage - Southside Richmond
June 29, 2018
I am a current client of this provider
June 14, 2018
I am a past client of this provider
I enjoyed talking to them when they were there with my mother, and I thought that the office staff was helpful and accommodating. People that are patients don't want to be hovered over, but maybe some of them could have kept going a little more.
June 14, 2018
I am a past client of this provider
I needed someone to cook, and they did that fine. They did what I told them to do.
May 25, 2018
I am a current client of this provider
They help me with my food and help me take care of myself. They do alright. I don't have to fix my own meals. They help with my bed as well. They keep everything clean.
May 21, 2018
I am a current client of this provider
They are only ones I know and they take good care of me. I am walking better and doing better.
May 14, 2018
I am a current client of this provider
They do not have any coverage. I need more time from my caregiver than what they have given me. I need her to help me more than just 2 hours a day.
April 25, 2018
I am a past client of this provider
My dad was using it towards the end of his life. Being at home and comfortable was most important to him. When he passed away, the caregiver was there to be with my mother.
April 25, 2018
I am a current client of this provider
I liked the caregiver because she got here on time, but she isn't as experienced as she could be. She sat with him while I went out on errands and attended to his needs.
April 25, 2018
I am a current client of this provider
They help you in a way that you need. She helps me when I wash and she's good when I need somebody to help me. She helps when I get up and helps me in the bathroom if I need it.
April 13, 2018
I am a current client of this provider
The caregivers that we have had through them are just like members of our family. We have bonded with them. That is what we like. They are here whenever I need to go out and run errands and pay bills. They stay here until I return.
April 13, 2018
I am a current client of this provider
They've responded properly when I've discussed issues with them. I tell them when I don't like what they're doing and they correct them. They listen to my expectations. The people that they send keep my wife company and help her so I don't have to do it.
April 13, 2018
I am a past client of this provider
Even though my wife only lasted 10 days, the people from Care Advantage could not have been more caring or compassionate. I recommend them to people all the time! They were always there for us and anticipated our needs, so I never had to worry about anything.
March 20, 2018
I am a current client of this provider
I like the fact that I can have some peace of mind while I'm at work because I know she's in good hands. They make her meals and help her with letting the dog in and out of the house.
March 20, 2018
I am a past client of this provider
They were really devoted to my husband's needs. They were really dedicated to trying to make my husband improve.
March 20, 2018
I am a current client of this provider
I like the feedback I get, they let me know what happens, and when they are going to go. It is very helpful. They are reliable and do what they say they are going to do.
March 16, 2018
I am a current client of this provider
I've had some issues with a couple of the caregivers, but they were able to remove them and replace them. I also often find mistakes on the bills. I don't think it's anything in particular, it's more just the general help.
March 12, 2018
I am a past client of this provider
Outside of the inconsistency, I didn't feel like I was being heard on a customer service level. The lady who I called to get help, made me feel like I was annoying her and being a bother. It wasn't great. I wouldn't use them again.
March 12, 2018
I am a current client of this provider
When I left and came back home, it looked like they took good care of my loved one. They are nice. They just sit there with my loved one and feed him. They change him if needed.
March 12, 2018
I am a current client of this provider
They show up on time and when there's a scheduling issue they call and let us know. They make sure to schedule caregivers that get along with my wife. It impacts my life more than her's. It allows me to do what I need to do at work and not have to worry about calling off from work.
February 02, 2018
I am a current client of this provider
The plan is not written to what I need specifically for my needs and there are challenges with keeping people and consistency. If there is an issue and I go to the office staff they pass along the information from person to person with no one to take ownership. The caregivers don't get paid a lot and because of that they have challenges in keeping people. Someone won't receive the best caregiver for their loved one until they go through a lot of caregivers. I am absolutely stressed to the highest degree and if I need a certain level of care for my mother it'll be hard to sustain that because I need a good few people. At times I would go through a revolving door to find someone for the weekend shift and if I lose Alisha then I'm in a pickle because I need good caregivers. Without the caregivers, I wouldn't have anything so I need them and without them I don't know what I would do.
July 31, 2015
I am a current client of this provider
Deana from Care Advantage is exceptional. We love the quality of work and detail that she does. She keeps mom and dad on a schedule and we couldn't ask for a better CNA. Thank you!
Provider Response
Thank you for sharing Teresa! We enjoy the time we spend with your mom and dad.
July 14, 2015
I interviewed this provider
Care advantage has exceeded my expectations on every occasion in both efficiency and professionalism. Following a car accident, my brother needed someone to accompany him to multiple doctor appoints take notes and communicate back to his care facility. Because I live in the Midwest and he is in virginia ACC arrangements were by phone and email. Both the office support staff and the companion were outstanding. I never had to worry about not having a family member accompany him or miss important information. I would highly recommend this mechanicsville VA advantage care to anyone need ring this type of healthcare support.
Provider Response
Thank you so much! We are here to be an extension to your family for those that live out of state like yourself. Your brother will always have a family member close to home with us.
July 14, 2015
I am a current client of this provider
We have been with Care Advantage for the past 10 months receiving services for my dad 3 times a week for 3 hours a day. A few times I have needed to change the days an aid comes out due to doctor's appointments and Care Advantage has been very willing to work with us. Overall the majority of the aids we have had in my parents home have been great! The aids clean, help shower, prepare lunch, do wash and play games with my dad. Our hours are different than most families - 10 - 1pm. It has been harder for Care Advantage to find aids that will consistently come out but we have achieved that goal & we are thankful.
Provider Response
Thank you Virginia! Our aides have enjoyed your dad and we are grateful to work with your family. The limited hours are more difficult to schedule but we will always strive to work out a consistent schedule for you.
May 12, 2015
I am a past client of this provider
Our family has had Care Advantage for the last 2.5 years! Our two sweet nurses Dawn and Elayne took great care of our darling Granny. RN Stacey is phenomenal and came once a month to check in. Stacey walked us through and helped us get more care and kept our Granny comfortable until the very end. Our Granny passed two weeks ago and we miss her terribly ,but knowing we were able to keep her home with us and care for her much in part to Care Advantage makes me feel so blessed and thankful we had each and everyday with her in the comfort of our(hers too) home! Thank you is not enough for the care this company has given our family. We are heartbroken to lose our precious Granny as well as to lose her nurses that we considered family.
Provider Response
It was a joy taking care of your Granny and working with your family. We are saddened at your loss and are still sending thoughts and hugs to your family. I know our aides and nurses-Dawn, Elayne, Stacey, and our office staff- will miss seeing and working with you and your family so please let us know if we can ever be any assistance to you again. Thank you and all our best!
About Care Advantage - Southside Richmond
Our Mission, our purpose, our duty...
Care Advantage companies are fully committed to enhancing the lives of our patients, our employees, and the communities we serve.
We are focused on delivering exceptional care to our patients in their residence. We will provide a nurturing environment for our team members to grow and excel. We vow to make a positive contribution in the communities we serve and will do so with passion, integrity, and care.
Our Vision
To become the leader in the healthcare industry by continually evaluating and improving the way we conduct ourselves, ensuring our patients always receive exceptional service and care.
Our Values
These are our values, they define us as a company. They are a source of inspiration as we lead the way to a brighter future for our company and all who depend on it. They support our mission of making the lives better for each and every patient we care for.
C
COMPASSION We care and we are passionate about what we do. We give our hearts to our patients, their families, and our employees.
A
ATTITUDE We maintain a positive attitude. We display a "can-do" approach as we perform our responsibilities and engage those responsibilities with hard work, honesty, and integrity.
R
RESPECT We cherish each other's diversity and opinion. We have a deep admiration for everyone's unique story, skill, and knowledge.
E
EXCELLENCE We vow to go above and beyond. We are committed to delivering excellence to our patients, our employees, and our communities.
Services and Amenities of Care Advantage - Southside Richmond
Health services
- Physical Therapy
Rates
- Hourly Rate: $21 $26/Hour
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- In Home Health
- Physical Therapy
- Occupational Therapy
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Finances Bookkeeping
- Home Maintenance
- Blood Work And Other Medical Care
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Staff
- Male Caregivers
Travel
- Travel Details: Staff Will Travel 30+ Miles To Provide Care.
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Residency Confirmation
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
Payment options
- Insurance
- Credit Card
- Check
- Payment Options Extra: Online Payments Accepted.
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
- Not Bonded And Insured
Licenses
- Licenses: Home Care Organization License
Senior Care Services near Goochland County, VA
Senior Care Services near Richmond, VA
Other Senior Care in Richmond, VA
Helpful Articles
- Hiring a Caregiver for In-Home Help
- Difference Between Agencies, Registries, and Independent In-Home Care Providers
- Difference Between Home Healthcare and In-Home Care
- Cost of In-Home Care by State
- 8 Creative Ways to Pay for In-Home Care
- Medicare Coverage of Home Care
- Q&A: Does Medicaid Cover Long-Term In-Home Care?
- Licensing and Bonding for Caregivers
