
Care Advantage - Southside Richmond
Offers Home Care
Reviews of Care Advantage - Southside Richmond
Home Care Reviews for Care Advantage - Southside Richmond
December 17, 2020
I am a current client of this provider
December 14, 2020
I am a past client of this provider
December 03, 2020
I am a past client of this provider
November 24, 2020
I am a current client of this provider
November 19, 2020
I am a past client of this provider
November 05, 2020
I am a current client of this provider
November 05, 2020
I am a current client of this provider
October 14, 2020
I am a past client of this provider
October 14, 2020
I am a current client of this provider
Provider Response
Thank you so much for your kind words! We appreciate that you took the time to give us a 5 star review!
October 06, 2020
I am a current client of this provider
September 28, 2020
I am a past client of this provider
September 08, 2020
I am a current client of this provider
September 08, 2020
I am a current client of this provider
August 25, 2020
I am a current client of this provider
August 06, 2020
I am a current client of this provider
Provider Response
We are so happy that you had a great experience. Thank you for leaving us this positive feedback.
July 08, 2020
I am a current client of this provider
July 08, 2020
I am a past client of this provider
June 24, 2020
I am a past client of this provider
June 04, 2020
I am a past client of this provider
June 04, 2020
I am a current client of this provider
Provider Response
Thank you so much for the kind review. We are so honored to be able to assist your family. We appreciate your time to leave us positive feedback
May 07, 2020
I am a current client of this provider
May 07, 2020
I am a current client of this provider
April 20, 2020
I am a current client of this provider
April 20, 2020
I am a current client of this provider
April 14, 2020
I am a past client of this provider
April 06, 2020
I am a past client of this provider
March 23, 2020
I am a past client of this provider
Provider Response
Thank you so much for the kind review Rose. We are so honored to be able to assist your family and are thrilled to hear that we helped while you were going through recovery. We appreciate your time to leave us positive feedback!
March 19, 2020
I am a past client of this provider
Provider Response
Thank you so much for the kind words Kay. It is truly an honor to help your Aunt and especially pleased to read that we met your needs and expectations quickly. Thank you for entrusting us with her care.
March 12, 2020
I am a current client of this provider
Provider Response
Thank you so much for taking the time to leave this wonderful review Victoria. We are so glad that you have enjoyed such a positive experience with our caregivers, they really will go above and beyond to make sure you are kept safe and well in your home.
March 05, 2020
I am a past client of this provider
Provider Response
Thank you so much for your review Yona. We are so honored to be able to assist you. Please know that we are working with our staffing department can help alleviate some of the concerns you have regarding consistency of caregivers. We sincerly appreciate your time to leave us this feedback
March 05, 2020
I am a past client of this provider
Provider Response
Thank you so much for the kind review Franklin. We are so honored to be able to assist your family and appreciate your time to leave us positive feedback!
February 20, 2020
I am a current client of this provider
Provider Response
Thank you so much for the kind review. We are so honored to be able to assist your husband and we are thrilled to hear our caregivers have established such a wonderful relationship with him. We appreciate your time to leave us positive feedback!
February 12, 2020
I am a current client of this provider
January 09, 2020
I am a past client of this provider
January 09, 2020
I am a past client of this provider
December 19, 2019
I am a current client of this provider
December 14, 2019
I am a current client of this provider
December 07, 2019
I am a past client of this provider
November 19, 2019
I am a current client of this provider
Provider Response
Thank you so much for the kind review. We are so honored to be able to assist your family. We appreciate your time to leave us positive feedback!
November 16, 2019
I am a past client of this provider
Provider Response
Thank you so much for the kind review Karl. We are so honored to be able to assist your family. We sincerely appreciate your time to leave us such positive feedback about your awesome caregiver.
November 11, 2019
I am a past client of this provider
November 11, 2019
I am a current client of this provider
Provider Response
We are so happy that you had a great experience. Thank you for leaving us this positive feedback.
November 06, 2019
I am a past client of this provider
October 15, 2019
I am a current client of this provider
Provider Response
Thank you so much for the kind review. We are so honored to be able to assist your family. We appreciate your time to leave us positive feedback!
October 15, 2019
I am a past client of this provider
Provider Response
Thank you so much for the kind words. It is truly an honor to help your wife. Thank you for entrusting us with her care.
October 02, 2019
I am a current client of this provider
Provider Response
We are so happy that you had a great experience. Thank you for leaving us this positive feedback.
September 24, 2019
I am a past client of this provider
Provider Response
Thank you so much for your kind words! We are so glad to know that you feel safer in your home. Thank you for taking the time to give us a review.
September 24, 2019
I am a past client of this provider
Provider Response
Thank you so much for the kind words. It is truly an honor to help your mother. Thank you for entrusting us with her care. We do have a large network of caregivers that we can pull from other areas if you need a better fit in the home. We can also have our Home Care Specialist or our nurse speak with your mother to help ease her concerns, just let our office know when you would like to have someone stop by.
September 24, 2019
I am a past client of this provider
Provider Response
We are so sorry to read your very important review. Our caregivers are trained to be in the home helping with daily tasks and we are sorry this was not your experience. We also have the ability to send a different caregiver with our large network available to us. We are happy to allow you to interview a caregiver before they start work to be sure they are a great fit inside your home.
September 23, 2019
I am a current client of this provider
September 19, 2019
I am a current client of this provider
Provider Response
Thank you for taking the time to leave us a review. We are so sorry that you had a less than perfect experience with our company. We will certainly work with our staffing department to find out what went wrong. Typically, we have a large network of caregivers we can call to help us in times of emergency. We are sorry that we did not respond in a timely manner. Please let us know if this continues by emailing us.
August 26, 2019
I am a current client of this provider
August 26, 2019
I am a current client of this provider
August 23, 2019
I am a current client of this provider
August 14, 2019
I am a current client of this provider
August 14, 2019
I am a current client of this provider
August 14, 2019
I am a past client of this provider
July 31, 2019
I am a current client of this provider
July 31, 2019
I am a past client of this provider
July 29, 2019
I am a current client of this provider
July 24, 2019
I am a current client of this provider
Provider Response
Thank you for taking the time to provide this positive, and valuable feedback. It is heartwarming to hear that you have been completely satisfied with the services you have received. We appreciate the opportunity to serve you, and look forward to our continued relationship.
July 18, 2019
I am a current client of this provider
July 18, 2019
I am a current client of this provider
July 12, 2019
I am a past client of this provider
June 27, 2019
I am a current client of this provider
Provider Response
We are so sorry that you did not have a stellar experience with our staffers. We will be sure to communicate this dissatisfaction with our office teams. Thank you for taking the time to leave us a review.
June 25, 2019
I am a current client of this provider
Provider Response
Thank you so much for the kind words. It is truly an honor to help your mother. Thank you for entrusting us with her care.
June 25, 2019
I am a current client of this provider
Provider Response
Thank you for the kind words. We were obviously very sad to read that you haven't had a perfect experience. We will be sure to work with our teams to provide additional resources/training to make sure communications are followed through. We hope that we can earn that 5th star!
June 17, 2019
I am a current client of this provider
Provider Response
Thank you so much for the kind review. We are so honored to be able to assist your family. We appreciate your time to leave us positive feedback!
June 17, 2019
I am a past client of this provider
Provider Response
We are so happy to see this great review. Thank you so much for taking the time to leave us this feedback. Please let us know how we can earn that 5th star!
May 30, 2019
I am a past client of this provider
Provider Response
This positive feedback just makes our day! We are grateful for the opportunity to serve you, and look forward to continuing to exceed your expectations.
May 23, 2019
I am a current client of this provider
Provider Response
We are so sorry you have had a less than positive experience with our staff. Thank you for taking the time to leave us this feedback. We will be sure to communicate this information with our office teams.
May 23, 2019
I am a past client of this provider
Provider Response
Thank you for taking the time to leave us a review. We are so sorry that you had a less than perfect experience with our company. We will certainly work with our staffing department to find out what went wrong. Typically, we have a large network of caregivers we can call to help us in times of emergency. Consistency is certainly something we can provide in most cases, but of course there are times of emergency we have to cover. Please let us know if this continues by emailing us.
April 24, 2019
I am a current client of this provider
Provider Response
Thank you for taking the time to give us this great feedback. We will certainly make sure our staffers are more aware and communicate with you about the arrival of your caretakers. Please feel free to email us if this is not happening.
April 16, 2019
I am a current client of this provider
Provider Response
Thank you for taking the time to leave us this valuable feedback. We are sure we can improve this issue and focus on providing outstanding customer service as well. Please email us to let us know if this is not resolved.
March 25, 2019
I am a past client of this provider
Provider Response
Thank you so much for taking the time to rate us 5 stars! We are honored to be able to help you and we look forward to continually providing superior customer service.
March 22, 2019
I am a current client of this provider
Provider Response
We are so happy that you had a great experience. Thank you for leaving us this positive feedback.
March 18, 2019
I am a current client of this provider
March 13, 2019
I am a current client of this provider
Provider Response
Thank you for taking the time to offer this feedback. Your satisfaction is our top priority, and we would like to immediately resolve your concerns. Please reach out to me directly so that we can ensure that going forward you can be completely satisfied with the services that you receive from Care Advantage. I can be reached at 804-323-9464.
February 27, 2019
I am a current client of this provider
February 20, 2019
I am a current client of this provider
Provider Response
Wanda, we so appreciate your five star review. Thank you for allowing us to give back your life!
February 14, 2019
I am a current client of this provider
Provider Response
We are so sorry to read this review. Please know that we always have a nurse stationed at each location and can be called for immediate health related questions. We are very dishearten to read this review and we will be working with this location to address your concerns. We welcome any additional details specific to your case to be submitted by emailing us.
February 14, 2019
I am a current client of this provider
February 13, 2019
I am a past client of this provider
Provider Response
Thank you for the 4 stars, but we are so sorry that our office did not return your call in a timely fashion. This is something we will have corrected immediately and we hope we can earn that 5th star!
January 31, 2019
I am a current client of this provider
Provider Response
Thank you for taking the time to offer this positive, and valuable feedback. It truly is our pleasure to serve you.
January 29, 2019
I am a current client of this provider
Provider Response
Thank you for taking the time to offer this positive, and valuable feedback. It truly is our pleasure to serve you.
January 22, 2019
I am a current client of this provider
Provider Response
Thank you for taking the time to provide this positive, and valuable feedback. It is heartwarming to hear that you have been completely satisfied with the services you have received. We appreciate the opportunity to serve you, and look forward to our continued relationship.
January 07, 2019
I am a current client of this provider
Provider Response
Thank you for taking the time to offer this positive, and valuable feedback. It truly is our pleasure to serve you.
January 07, 2019
I am a past client of this provider
Provider Response
I am extremely disappointed to hear that Care Advantage was not a solution to your needs. I hope that you have found an agency to meet your needs and as a result are feeling some relief. I will address these concerns with the local branch team. We take this feedback very seriously, and appreciate you taking the time to share. Wishing you the best, Olivia Jones
January 07, 2019
I am a past client of this provider
Provider Response
Thank you for taking the time to offer this positive, and valuable feedback. It truly is our pleasure to serve you.
December 18, 2018
I am a current client of this provider
Provider Response
Thank you for taking the time to provide this constructive and valuable feedback. It is disappointing to hear that your caregivers have not been excellent care providers. We strive for all clients to be completely satisfied. We will work with the caregivers that have been assigned to elevate the level of service being provided by giving them access to more training and coaching. Thank you for your continued confidence in our company, it is our pleasure to serve you. If you do not find that the service delivery improves, please contact your local office right away so that we can provide a swift resolution.
December 18, 2018
I am a current client of this provider
Provider Response
Thank you for taking the time to provide this constructive and valuable feedback. It is disappointing to hear that your caregivers have not been excellent care providers. We strive for all clients to be completely satisfied. We will work with the caregivers that have been assigned to elevate the level of service being provided by giving them access to more training and coaching. Thank you for your continued confidence in our company, it is our pleasure to serve you. If you do not find that the service delivery improves, please contact your local office right away so that we can provide a swift resolution.
December 11, 2018
I am a current client of this provider
Provider Response
This is such wonderful feedback! Thank you for taking the time to share your positive experience. We appreciate the opportunity to serve you!
December 10, 2018
I am a current client of this provider
December 10, 2018
I am a current client of this provider
Provider Response
Thank you for taking the time to offer this positive, and valuable feedback. It truly is our pleasure to serve you.
December 10, 2018
I am a current client of this provider
December 06, 2018
I am a past client of this provider
November 29, 2018
I am a current client of this provider
Provider Response
This positive feedback just makes our day! We are grateful for the opportunity to serve you, and look forward to continuing to exceed your expectations.
November 29, 2018
I am a past client of this provider
Provider Response
I am extremely disappointed to hear that Care Advantage was not a solution to your needs. I hope that you have found an agency to meet your needs and as a result are feeling some relief. I will address these concerns with the local branch team. We take this feedback very seriously, and appreciate you taking the time to share. Wishing you the best, Olivia Jones
November 26, 2018
I am a current client of this provider
Provider Response
I am sorry to hear that you have had these challenges with your caregivers. All caregivers go through extensive OSHA training, and should be well versed in universal precautions. We will address this with those caregivers assigned to work with you to ensure improvement going forward. Thank you for taking the time to provide this feedback.
November 12, 2018
I am a current client of this provider
Provider Response
Thank you for taking the time to provide this positive feedback. We appreciate the opportunity to serve you.
November 12, 2018
I am a current client of this provider
October 29, 2018
I am a past client of this provider
October 24, 2018
I am a current client of this provider
September 26, 2018
I am a current client of this provider
Provider Response
Thank you for taking the time to share this wonderful feedback, and for choosing Care Advantage for your home care needs.
September 26, 2018
I am a current client of this provider
Provider Response
Thank you for taking the time to share this wonderful feedback, and for choosing Care Advantage for your home care needs.
September 21, 2018
I am a past client of this provider
Provider Response
Thank you for taking the time to share this wonderful feedback, and for choosing Care Advantage for your home care needs.
September 21, 2018
I am a past client of this provider
Provider Response
Thank you for taking the time to offer this positive feedback, and for choosing Care Advantage for your home care needs.
September 21, 2018
I am a past client of this provider
Provider Response
Thank you for taking the time to provide these kind words. We are so pleased the services are benefiting you. It's our pleasure to serve you.
September 18, 2018
I am a current client of this provider
Provider Response
I am so sorry to hear that this was your experience. This is disappointing. We would very much like a chance to show you the true value of Care Advantage's services. Your feedback has been shared with the office team. You should have a better experience going forward.
September 17, 2018
I am a past client of this provider
Provider Response
Thank you for taking the time to share this wonderful feedback, and for choosing Care Advantage for your home care needs.
August 31, 2018
I am a current client of this provider
August 29, 2018
I am a current client of this provider
July 30, 2018
I am a current client of this provider
July 26, 2018
I am a current client of this provider
July 20, 2018
I am a past client of this provider
July 18, 2018
I am a past client of this provider
July 13, 2018
I am a current client of this provider
June 29, 2018
I am a current client of this provider
June 14, 2018
I am a past client of this provider
June 14, 2018
I am a past client of this provider
April 25, 2018
I am a past client of this provider
April 25, 2018
I am a current client of this provider
April 25, 2018
I am a current client of this provider
April 13, 2018
I am a past client of this provider
March 20, 2018
I am a current client of this provider
March 20, 2018
I am a past client of this provider
March 20, 2018
I am a current client of this provider
March 12, 2018
I am a past client of this provider
March 12, 2018
I am a current client of this provider
July 31, 2015
I am a current client of this provider
Provider Response
Thank you for sharing Teresa! We enjoy the time we spend with your mom and dad.
July 14, 2015
I interviewed this provider
Provider Response
Thank you so much! We are here to be an extension to your family for those that live out of state like yourself. Your brother will always have a family member close to home with us.
July 14, 2015
I am a current client of this provider
Provider Response
Thank you Virginia! Our aides have enjoyed your dad and we are grateful to work with your family. The limited hours are more difficult to schedule but we will always strive to work out a consistent schedule for you.
May 12, 2015
I am a past client of this provider
Provider Response
It was a joy taking care of your Granny and working with your family. We are saddened at your loss and are still sending thoughts and hugs to your family. I know our aides and nurses-Dawn, Elayne, Stacey, and our office staff- will miss seeing and working with you and your family so please let us know if we can ever be any assistance to you again. Thank you and all our best!
About Care Advantage - Southside Richmond
As residents of the River City, Richmonders sometimes talk about the communities north or south of the river – but Southside Richmond is a diverse community with a wealth of unique neighborhoods: Manchester, Bon Air, Midlothian, Chesterfield, and Powhatan, to name a few.
We’re proud to offer Manchester, Midlothian, Chesterfield and other Southside Richmond residents in-home care services ranging from CNAs and PCAs to skilled nurses who can provide a full gamut of medical support. Our advantage is that we offer flexibility and custom services to meet your needs, whatever they are. Serving:Services and Amenities of Care Advantage - Southside Richmond
Health services
- Physical Therapy
Rates
- Hourly Rate: $21 $26/Hour
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- In Home Health
- Physical Therapy
- Occupational Therapy
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Finances Bookkeeping
- Home Maintenance
- Blood Work And Other Medical Care
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Staff
- Male Caregivers
Travel
- Travel Details: Staff Will Travel 30+ Miles To Provide Care.
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Residency Confirmation
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
Payment options
- Insurance
- Credit Card
- Check
- Payment Options Extra: Online Payments Accepted.
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
- Not Bonded And Insured
Licenses
- Licenses: Home Care Organization License