Commonwealth Senior Living at the West End

Offers Assisted Living and Memory Care

8 Reviews

$$$$

2400 Gaskins Road

Richmond

23238

Commonwealth Senior Living at the West End

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4.0 8

L.C. 2021-06-03 The Commonwealth Senior Living at the West End is very clean, friendly, and welcoming. The staff is very knowledgeable and helpful. The rooms are spacious and well-kept. The food is very good and he's enjoying it. They have lots of activities and socials. They have a wonderful barbershop. I think the main things he's been enjoying are the people and the dining. I am a friend or relative of a current/past resident

5 4 1

Zachary 2020-12-20 I visited Commonwealth Senior Living at the West End. It was nice. It was small, but it was still clean and neat. The rooms were small, too. The staff member was very helpful. She followed up several times and called me back. The dining area looked like restaurant quality. I met the chef and she seemed nice. If you don't want to eat what they're having, sometimes they will fix something different for you. The seating areas were apart from each other. No one was really eating in the dining rooms at the time when I visited because of COVID, but they're preparing to go back to dining room eating. It was neat and clean. I visited this facility

5 5 1

Residet 2020-07-31 Not a well run facility. Based on my own experience calling and emailing the staff, this facility is completely unresponsive to the needs of residents. They have refused to provide Call Button Reports (which show evidence of neglect). My father has had assistance for one bath in two months. When my father needed help to use the toilet, the CNA told him to defecate in his pants. When we complained of this incident, the Executive Director indicated that the staff was terminated. However, we learned from another staff that this CNA had quit that day. Based on this expereince over two months, I am constantly asking for better care for my parents. Promises are made and not delivered. Staff and management are hiding key care related risks that are putting residents in real jeopardy. Advice to Commonwealth: focus on meeting the needs of residents. Advice to the people of Richmond: stay away from the inadequate care, empty promises and actual harm that can come from the rampant neglect this facility offers residents. I am a friend or relative of a current/past resident

5 1 1

Shirley 2018-09-29 I like Commonwealth Senior Living at the West End very much, but they're kind of expensive and had a very high community fee just to get in. I thought they were very nice and probably where I would want my brother to go. The person who assisted us during our visit was lovely. They also invited us for lunch. When we got there, they were getting ready to have a nice happy hour. Another thing that would be hard for us there is that they dont have furniture to give my brother so he'd have to rent his own furniture. I visited this facility

5 5 1

Linda 2017-11-27 We visited the assisted living of Commonwealth Senior Living. It was all on one level, and it was more of a family-type atmosphere where the people that lived there can help and do things if they want to. They provided smaller care, and had better individualized attention. The staff was very friendly, and very informative. It was very convenient to where I lived. They have good, home-cooked meals, and a little garden area they can work on. I visited this facility

5 4 1

Niece of 4 residents 2016-12-11 I have had 4 family members live here over the past 10 years: 2 uncles (brothers) 7 years, now deceased 1 aunt 5 years, now deceased 1 more aunt, 2 years and still there and loving every minute of it. I think this speaks volumes of our family's opinion of and love for Commonwealth Assisted Living (formerly Meadow Glen). The daily care, cleaning, laundry, food, van trips, entertainment, hair salon - everything here is top notch. The most important thing is of course the employees, and I cannot ever say enough wonderful things about the loving, caring workers. They look out for the individual, making sure they come to meals and games. When I was there a few weeks ago, the bus driver came back from the bus to find my aunt "Aren't you coming with us?" Auntie decided she'd rather visit me, but I was impressed by the interest this worker showed. The food is delicious, the dining room is homey and beautiful. I probably sound like a public relations person, but I'm not - I'm just a very happy and satisfied family member. Five stars for Commonwealth Assisted Living! I am a friend or relative of a current/past resident

5 5 1

Susan040200 2016-11-25 I went to Commonwealth, and everyone I talked to was really nice. I met a lot of the clients; they were up and about, rolling around, and said that they liked it there. They were adding on rooms that were bigger than their older rooms, but their older rooms were still nice and cozy 1-bedrooms. They seemed competent, and everybody looked happy there. The day I went, they had someone come with animals, and there were monkeys and birds they were putting in a van. It's a very pretty building. It's on a busy road, but I think it's far away from traffic, and they had very nice grounds. Everything was clean, painted, and looked well-kept with flowers outside. They were very expensive, and much more expensive than the others we looked at. I visited this facility

5 3 1

Bill107546850 2015-06-15 My mom has been in Commonwealth Assisted Living at the West End for 2 years now. It is a very clean and very nice. The people are very good and caring. She has a private room, and it has a good amount of space. She was able to take some her stuff with her. The food is very good. It is personalized and very well done. I am a friend or relative of a resident

5 5 1

2400 Gaskins Road, Richmond, VA 23238

Call (800) 385-2527

Commonwealth Senior Living at the West End (800) 385-2527

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Reviews of Commonwealth Senior Living at the West End

8 Reviews Write a review

Food

(1 Review)

Staff

(4 Reviews)

Facility

(4 Reviews)

Activities

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Value

(2 Reviews)

Assisted Living Reviews for Commonwealth Senior Living at the West End

June 03, 2021

By L.C.

I am a friend or relative of a current/past resident

The Commonwealth Senior Living at the West End is very clean, friendly, and welcoming. The staff is very knowledgeable and helpful. The rooms are spacious and well-kept. The food is very good and he's enjoying it. They have lots of activities and socials. They have a wonderful barbershop. I think the main things he's been enjoying are the people and the dining.

December 20, 2020

By Zachary

I visited this facility

I visited Commonwealth Senior Living at the West End. It was nice. It was small, but it was still clean and neat. The rooms were small, too. The staff member was very helpful. She followed up several times and called me back. The dining area looked like restaurant quality. I met the chef and she seemed nice. If you don't want to eat what they're having, sometimes they will fix something different for you. The seating areas were apart from each other. No one was really eating in the dining rooms at the time when I visited because of COVID, but they're preparing to go back to dining room eating. It was neat and clean.

Provider Response

Dear Zachary, Thank you so much for sharing your first impressions with us. Your observation that our dining seemed to be restaurant quality was right on the money. In fact, we are proud to share that our farm to table dining program is award-winning! We are so pleased to hear that our community felt warm and cozy. Improving the lives of seniors and their families is at the heart of everything we do. We look forward to speaking with you again soon. Happy holidays, Reuben Canty Executive Director

July 31, 2020

By Residet

I am a friend or relative of a current/past resident

Not a well run facility. Based on my own experience calling and emailing the staff, this facility is completely unresponsive to the needs of residents. They have refused to provide Call Button Reports (which show evidence of neglect). My father has had assistance for one bath in two months. When my father needed help to use the toilet, the CNA told him to defecate in his pants. When we complained of this incident, the Executive Director indicated that the staff was terminated. However, we learned from another staff that this CNA had quit that day. Based on this expereince over two months, I am constantly asking for better care for my parents. Promises are made and not delivered. Staff and management are hiding key care related risks that are putting residents in real jeopardy. Advice to Commonwealth: focus on meeting the needs of residents. Advice to the people of Richmond: stay away from the inadequate care, empty promises and actual harm that can come from the rampant neglect this facility offers residents.

September 29, 2018

By Shirley

I visited this facility

I like Commonwealth Senior Living at the West End very much, but they're kind of expensive and had a very high community fee just to get in. I thought they were very nice and probably where I would want my brother to go. The person who assisted us during our visit was lovely. They also invited us for lunch. When we got there, they were getting ready to have a nice happy hour. Another thing that would be hard for us there is that they dont have furniture to give my brother so he'd have to rent his own furniture.

November 27, 2017

By Linda

I visited this facility

We visited the assisted living of Commonwealth Senior Living. It was all on one level, and it was more of a family-type atmosphere where the people that lived there can help and do things if they want to. They provided smaller care, and had better individualized attention. The staff was very friendly, and very informative. It was very convenient to where I lived. They have good, home-cooked meals, and a little garden area they can work on.

December 11, 2016

By Niece of 4 residents

I am a friend or relative of a current/past resident

I have had 4 family members live here over the past 10 years: 2 uncles (brothers) 7 years, now deceased 1 aunt 5 years, now deceased 1 more aunt, 2 years and still there and loving every minute of it. I think this speaks volumes of our family's opinion of and love for Commonwealth Assisted Living (formerly Meadow Glen). The daily care, cleaning, laundry, food, van trips, entertainment, hair salon - everything here is top notch. The most important thing is of course the employees, and I cannot ever say enough wonderful things about the loving, caring workers. They look out for the individual, making sure they come to meals and games. When I was there a few weeks ago, the bus driver came back from the bus to find my aunt "Aren't you coming with us?" Auntie decided she'd rather visit me, but I was impressed by the interest this worker showed. The food is delicious, the dining room is homey and beautiful. I probably sound like a public relations person, but I'm not - I'm just a very happy and satisfied family member. Five stars for Commonwealth Assisted Living!

November 25, 2016

By Susan040200

I visited this facility

I went to Commonwealth, and everyone I talked to was really nice. I met a lot of the clients; they were up and about, rolling around, and said that they liked it there. They were adding on rooms that were bigger than their older rooms, but their older rooms were still nice and cozy 1-bedrooms. They seemed competent, and everybody looked happy there. The day I went, they had someone come with animals, and there were monkeys and birds they were putting in a van. It's a very pretty building. It's on a busy road, but I think it's far away from traffic, and they had very nice grounds. Everything was clean, painted, and looked well-kept with flowers outside. They were very expensive, and much more expensive than the others we looked at.

June 15, 2015

By Bill107546850

I am a friend or relative of a resident

My mom has been in Commonwealth Assisted Living at the West End for 2 years now. It is a very clean and very nice. The people are very good and caring. She has a private room, and it has a good amount of space. She was able to take some her stuff with her. The food is very good. It is personalized and very well done.

Provider Response

On behalf of Commonwealth Assisted Living at the West End, I would like to thank you for this review and the kind words. It is an honor to have your mom as a resident and we appreciate that you have entrusted her care to us. Providing our residents and their families with high-quality care, dignity, respect, and compassion is our top priority. Thank you again for sharing your experience! – Leslie Jones, Executive Director, Commonwealth Assisted Living at the West End

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Costs for Commonwealth Senior Living at the West End

Cost of Assisted Living

Starting Price

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Cost of Memory Care

Starting Price

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Photos of Commonwealth Senior Living at the West End

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Services and Amenities of Commonwealth Senior Living at the West End

Costs

Rent Plus Care Fees
Entry Fee
Assisted Living Starting At: $5240/month
Memory Care Starting At: $5943/month

Room and housing options

1-bedroom apartments
Companion Suites: Yes
Studio Apartments

Dining options

In Room Kitchenette
Dining Room Shared Meals

Features

Beauty Barber Shop
Resident Transportation
Party Space
Tv Room
Garden And Patio
Resident Parking
Security Gate
Spa
Features Extra: Library

Cleaning services

Laundry For Linens
Private Cleaning Services
Housekeeping
Laundry For Clothing

Technology and entertainment

Cable In Rooms
Internet Enabled Rooms
Wifi
Technology Extra: Emergency Call System

Health services

Skilled Nursing
Hospice Care
Medication Management
Physical Therapy
Nurse On Staff: Yes

Activities

Offsite Activities
Music
Games
Stories
Religious Services
Lectures Discussions
Book Clubs
Wii Sports
Tai Chi
Fitness Room
Yoga
Gardening
Cooking
Arts And Crafts
Activities Extra: Computer Class

Financial guidance

Va Benefits Consultation
Financing Advice
Financial Aid

Guest services

Guest Parking
Guests At Mealtime

Languages

English

General

Resident Capacity: 48
Minimum Age: 55
Pets: Small Pets Allowed

Range of services

Physical Therapy

Types of care

Walking Wheelchair Assistance

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About Commonwealth Senior Living at the West End

Welcome to Commonwealth Assisted Living at the West End, a premier senior living community in the Richmond region. Situated in Henrico County, our brand new community offers easy access to all that the Richmond area has to offer and is located near healthcare facilities, shopping and dining. Our community provides comprehensive services for residents in a caring and home-like atmosphere that ensures they maintain a quality lifestyle.

Our community boasts a variety of amenities, including an elegant dining room, cozy sun porches and more. Our full-time activities director coordinates daily activities, trips and social programs. Residents enjoy suites and companion rooms with private baths and their pets are welcome too! Our transportation service helps residents get to their important appointments. With no entrance fees, enjoying life at Commonwealth Assisted Living at the West End is an affordable option. We believe in personal and dignified care which is why team members are on-site 24 hours a day and we develop an individualized care plan for each resident. We understand that everyone has unique needs and we tailor services to our residents, such as medication management and assistance with activities of daily living such as bathing, dressing and grooming.

The attentive and experienced team provides compassionate care to residents who have all the comforts of home and maintenance-free living surrounded by friends and neighbors! Our residents quickly become like family. With a variety of living options, you’ll be sure to feel right at home. Explore Commonwealth Assisted Living at the West End further and schedule a tour today.

What Makes Us Special

We are a premier community located in the popular and convenient West End of Richmond. We're close to Short Pump town center and many amenities.

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