590 Flank Rd, Petersburg, VA 23805
3.7
(8 reviews)
"My grandfather moved to Spring Oak Assisted Living of Petersburg. We talked that we would pay until he was private pay using the spend-down until Medicaid was approved. Well now that was approved, but they want to hold us to paying private pay even though he has more money left. So they don't want to bill Medicaid and get Medicaid money that should be retroactive from December. So we've been arguing back and forth because they want to hold my mom responsible for paying the balance due. They just want the private pay money. Otherwise, my mom's really happy with the care that she's getting, so that's all good. They have games, they do events with the residents every so often. They ask, but since my grandfather is stubborn and didn't want to do anything, after several days, they just make him more active. That's good because he needs to. The staff is very friendly and very respectful, and they know certain things about my grandfather. It's nice that they have that personal touch with them."
$3,500










