The Best Assisted Living Communities in Henrico County, VA

"Pleasant family atmosphere. Sincerely caring staff and a home like feeling. Spacious living room and nice clean rooms for residents and assistance is available 24/7. Timely laundry and care to personal needs. "

"Sancerre Atlee Station is brand new. It's within three miles from our daughter's home and also about three miles from a local medical facility hospital in the area. We liked the apartments that were available. We liked the size, what they looked like, and all that. The staff was very informative and answered our questions. The facility was very clean."

"I like Bickford of Chesterfield for my aunt because of the genuine interaction between the staff and the residents. It's a very home-like atmosphere. The person who gave the tour was very informative, I liked how she interacted with the residents, she seemed to genuinely know them and they seemed happy. They had a salon, they do outings, they have an activities coordinator who does a lot of activities with them on-site, they have movie nights, they celebrate different holidays, and they have music and games."

"The Harmony Collection at Hanover was absolutely wonderful. When you first walk in, the decor of the common areas and all the other little amenities within the building are done so nicely. I looked at a few of the units, and they were very well thought out. They had roll-in showers, and I use a wheelchair periodically. They had counters that you could also roll your wheelchair up to in the bathroom. The units were well built with beautiful architectural features. They offered a lot of amenities where you could go down and get one meal a day as part of your monthly cost. They had outings, too. They had physical therapy and nursing on-site. They even had a happy hour on Fridays for an hour or something, so you can go down there and socialize. I really would have loved to go there. I'd be there in a split second. The person who gave the tour was absolutely wonderful. She is the director of both the independent living and the memory care, which is another building of its own."

"I toured Harmony at Hanover. The people were very nice. They cared about the people that they were taking care of. It was really clean. I was surprised it smelled like home. It was beautiful. I liked it. They let me see everything in the manager's office. They even showed me the part that was remodeled. The people there seemed to be happy. I loved the way it looked and how welcoming the workers were when you got there. They didn't know I was coming, and this is surprising. It was nice. Some people have a one-bedroom. Some people got a two-bedroom, and I think it was only one person who has a studio apartment. They had a bookshelf with books and games on it for the people to use, and it has a little garden there at the back."

"Sunrise at Bon Air was a nice facility. The building was very homey. I thought the residents that we talked to seemed very happy. The apartments were nice and the staff that we talked to seemed knowledgeable and caring, but not as expert as the other place I went to. We didn't talk to any people who were caring for the residents on a one-on-one basis, but we talked more to the management-type people, and they seemed very nice and very caring, They just didn't seem as knowledgeable about the medical stuff. It's very expensive."

"We toured The Crossroads at Bon Air. It seemed from what they said that they would give the patient hands-on assistance. They wouldn't allow my husband to do anything by himself. They wouldn't put him in a room and leave him, per se. Somebody would go and get him up to make sure he goes to the bathroom, and I felt comfortable. The room we looked at was a very nice size and had a big closet. The lobby was clean. Everything was clean. We went through the dining area, and that was clean. It was just a very comfortable place. I wouldn't mind being there. I have only met the lady who showed us around, but the staff, when we passed by, were all smiling and spoke to us. My sister-in-law and I went over. Everybody greeted us welcomingly and everything."

"My wife has moved into Heritage Green Hanover. Everything so far has been real good. I'm paying for a sitter right now, too, for the first 30 days other than the memory care unit. The staff and the food are fine. Every time I've been there, the main area and in the memory care unit are always clean. They have people come in and play music for them. One time, I went into the assisted living part, and they were playing bingo, and last weekend, in the memory care unit, they were doing trivia on TV. My wife is in a private room, and it's really nice. It couldn't be any better."

"My friend will move into Spring Arbor of Salisbury Assisted Living. The biggest factor was that they were willing to bill the insurance directly instead of having the client pay up front, and then wait for reimbursement. This was the only facility that was willing to do that. Everything we saw was excellent. The rooms are an adequate size. The bathroom is great. The menu looked good. One of the things I liked about memory care is that they don't give too many options to people with dementia, as opposed to looking at a menu with eight things on it. They will select from a couple. If they don't want either one of those, there's something else they can offer them. Their care is truly geared toward those with memory issues. I also liked the facility. They have an outside porch with rockers, screened-in, and they go outside. It's all open and beautiful, but there's no exit from the outside area. You can go out and be with nature without worrying about them wandering off. So, it's very secure."

"We toured Brookdale Midlothian. My friend enjoyed that. Her problem with that one was she felt more like a hotel setting, not a home setting but the food was good. We had lunch there. She was happy with all of it and said it was a very pleasant experience, and that's why she would like to go back and give it a second look. The staff was very lovely and helpful. It would serve her well. Everything was lovely, and she was very happy with it. They have the exercise, they have the community center where they can meet with other residents and she was very pleased."

"Commonwealth Senior Living at Chesterfield is the one that I would consider. They have a one-time fee of $4000, but it is used to update the facility to make it more modern, which is what they're doing, and I can understand that. What I liked about them was that it was more professional. They had a reception at the very front, and I was introduced to the director. When you went inside the room, it was very nicely designed. She asked me questions, and then we did the tour. It was more professional. They had a beauty shop there. They had somebody who came in for church services. They have activities where they said they would take them out on activities. The cafeteria was at the back of the facility. It wasn't right out front. They had it set up like they had a menu on the table. It was very inviting. They had an area like a little garden thing. I liked the presentation. It was a little dated, but you could tell that they were keeping up with modern things. They were telling me to come back and see them once the renovations were done, which is at the end of August. They didn't have appliances in the rooms. It was more like you go to the cafeteria. They had a menu where you would see what you're going to be having for the day. The staff said normally, they would have two selections."

"I toured Auburn Hill. It was wonderful. It was on the water reservoir. It's a beautiful place. I loved the water and the facility. The memory care portion of that was very impressive, but the driving distance and the traffic were just way too much for my friend's husband. It was a great facility. I'd like to be there. I loved it, but they wouldn't bill insurance. They had areas for the people in memory care that were outside and very nice, but didn't have as much freedom moving around. One thing I liked about their memory care was that it was fairly small. The smaller the patient population, the more attentive the staff are going to be to them, and they were well-staffed for memory care. They were wonderful and spent plenty of time with us. It was great."

"My mom lived here. One of our biggest reasons for choosing it was the person who spent time with us. She was just phenomenal, flexible, and really tried to work with our schedule. They had a beautiful courtyard in the middle, and the facility wrapped itself around it. They had everything you could think of there, like a nice activity department, church services, a salon, and a very nice dining room. I liked it because it was smaller and had two times that you could go for each meal. They also had a very small dining area for patients who were more advanced in memory care."

"My father is now in August Healthcare at Richmond. It's been excellent. The facilities are very good. The facility is a little bit dated. They're just about to start a massive renovation, but the plans looked good. They've got excellent staff. They get to know the person that's in there, and the nursing staff is quite good. He is receiving excellent care, and he loves the food. I have not tried the food, but he raves about it. The common areas are nice. When I was there, they were more on lockdown because of COVID. They've since opened back up, so they have lots of games and activities and they have little road trips. They've been terrific. I've had to coordinate with them for him to go out to wound care, and they've been very receptive to him having a different schedule, and the physical therapy there is excellent. They have private rooms. In my dad's case, you share a bathroom with one person, so that's pretty unusual. He's got Medicare, so I would say it's excellent value. "