The Estates at West End

Kathie

It was nice, and the tour was nice and very informative. The memory care unit was on the smaller side and I wasn't quite comfortable with the setup. The rooms were down a long hall, and I just felt that if my mom was in her room it would be too far away from the attendants' station and all the activities, and I wasn't comfortable with that. The community itself was fine and it looked like it had everything that my mom is going to need. The people seemed pleasant and everybody seemed to know everybody else, so from that standpoint, it was fine. The staff was very helpful and open. It would probably just not fit what we were looking for for my mom.

Wa841013

My mother was here. It’s small, two floors, very nicely appointed, and a lot of the downstairs rooms opened to a beautiful courtyard. They were attentive, thorough, and did a good job. It was called the deluxe studio, which was just one room, and it was nice and small but had a kitchenette with a little refrigerator, a microwave, and a sink. The food was good. There’s a chef that’s been there for nine years who is very good, so there was a choice of menu items at each meal, and the food was hot, attractively presented, and tasty.

BeverlyXOMMT

My mom lived here. One of our biggest reasons for choosing it was the person who spent time with us. She was just phenomenal, flexible, and really tried to work with our schedule. They had a beautiful courtyard in the middle, and the facility wrapped itself around it. They had everything you could think of there, like a nice activity department, church services, a salon, and a very nice dining room. I liked it because it was smaller and had two times that you could go for each meal. They also had a very small dining area for patients who were more advanced in memory care.

Caring107832050

It wasn't that big. It was just a two-storey building, and it was very nice and very clean. They had wide hallways, but I didn't really get that homey feeling from it. It was lunchtime, and there were a few people in the dining hall who were mostly asleep at the dining table. I didn't see any of the residents out doing anything. There were no activities going on at the time that I went by. The staff was very friendly, and all that I talked to were very nice. It was a good place; however, the feeling I got whether my uncle would be happy there would be a 4.

Jane111800650

It was really nice. The staff was very warm and friendly. They knew all the residents that we saw on the tour by name, so that was kind of nice. It was totally an assisted place. It was smaller, and the rooms were very smaller, but everything was really nice. I saw the dining area, and I saw some people eating. It looked like they had really good food. They provided transportation to doctors' appointments. The place was very nice. It was warm and inviting.

Ruth49

The people were friendly when I visited. They spoke to all the residents. The facility looked nice and clean. This one had an outside yard that residents could go and sit outside, and that would be important to my dad when the weather gets better. They had planned activities also. Overall, I was impressed with it.