The Best Memory Care Communities in Henrico County, VA

"I like Bickford of Chesterfield for my aunt because of the genuine interaction between the staff and the residents. It's a very home-like atmosphere. The person who gave the tour was very informative, I liked how she interacted with the residents, she seemed to genuinely know them and they seemed happy. They had a salon, they do outings, they have an activities coordinator who does a lot of activities with them on-site, they have movie nights, they celebrate different holidays, and they have music and games."

"I toured Harmony at Hanover. The people were very nice. They cared about the people that they were taking care of. It was really clean. I was surprised it smelled like home. It was beautiful. I liked it. They let me see everything in the manager's office. They even showed me the part that was remodeled. The people there seemed to be happy. I loved the way it looked and how welcoming the workers were when you got there. They didn't know I was coming, and this is surprising. It was nice. Some people have a one-bedroom. Some people got a two-bedroom, and I think it was only one person who has a studio apartment. They had a bookshelf with books and games on it for the people to use, and it has a little garden there at the back."

"We chose The Harmony Collection at Hanover for my parents because they have both independent living and assisted living. We are also very pleased with the staff and the apartment they moved into. It just seemed like a good fit. Luckily, up until this point, they've been very happy. They are there under independent living care. The place is large, very spacious, and probably the nicest apartment of all the ones we had the chance to look at. One meal a day is included. My parents usually have dinner, and they're very happy with the food. I have tried it, too, and it was very good. They have activities daily, and my mother has been able to partake in some of those activities. My father doesn't have quite the ability, but he has participated as well. They have happy hours twice a week, and they have additional celebrations. They're having a formal celebration this evening, where they're all dressed in formal attire. It's been very good and very pleasing."

"Sunrise at Bon Air was a nice facility. The building was very homey. I thought the residents that we talked to seemed very happy. The apartments were nice and the staff that we talked to seemed knowledgeable and caring, but not as expert as the other place I went to. We didn't talk to any people who were caring for the residents on a one-on-one basis, but we talked more to the management-type people, and they seemed very nice and very caring, They just didn't seem as knowledgeable about the medical stuff. It's very expensive."

"The staff at The Crossroads at Bon Air was very professional and very informative. The facility was very nice. The size of the area was sufficient."

"My wife has moved into Heritage Green Hanover. Everything so far has been real good. I'm paying for a sitter right now, too, for the first 30 days other than the memory care unit. The staff and the food are fine. Every time I've been there, the main area and in the memory care unit are always clean. They have people come in and play music for them. One time, I went into the assisted living part, and they were playing bingo, and last weekend, in the memory care unit, they were doing trivia on TV. My wife is in a private room, and it's really nice. It couldn't be any better."

"My friend will move into Spring Arbor of Salisbury Assisted Living. The biggest factor was that they were willing to bill the insurance directly instead of having the client pay up front, and then wait for reimbursement. This was the only facility that was willing to do that. Everything we saw was excellent. The rooms are an adequate size. The bathroom is great. The menu looked good. One of the things I liked about memory care is that they don't give too many options to people with dementia, as opposed to looking at a menu with eight things on it. They will select from a couple. If they don't want either one of those, there's something else they can offer them. Their care is truly geared toward those with memory issues. I also liked the facility. They have an outside porch with rockers, screened-in, and they go outside. It's all open and beautiful, but there's no exit from the outside area. You can go out and be with nature without worrying about them wandering off. So, it's very secure."

"My mother was in the assisted living of Spring Arbor Cottage of Salisbury and just transferred to memory care. So far, they're very professional. They matched everything we were looking for. They've got an in-house physician and a pharmacy. They've got activity coordinators and cleaning people. They have well-stocked cafeterias and kitchens, and they do great meals. So far, we've been very pleased with the service that we receive from them. I have tried the food. It's very good. It's more like a dining room, not really a cafeteria. They actually bring the food just like they would at a restaurant. We've been very pleased. There's nothing that they haven't been able to handle at this point in time. They've been really good. The staff is excellentL the nurses, the aides, the administration, and the health department. They are all very, very good. The activities are fine. They have them all day long every day. I think any family would be very, very satisfied with this facility."

"We toured Brookdale Midlothian. My friend enjoyed that. Her problem with that one was she felt more like a hotel setting, not a home setting but the food was good. We had lunch there. She was happy with all of it and said it was a very pleasant experience, and that's why she would like to go back and give it a second look. The staff was very lovely and helpful. It would serve her well. Everything was lovely, and she was very happy with it. They have the exercise, they have the community center where they can meet with other residents and she was very pleased."

"Commonwealth Senior Living at Chesterfield is the one that I would consider. They have a one-time fee of $4000, but it is used to update the facility to make it more modern, which is what they're doing, and I can understand that. What I liked about them was that it was more professional. They had a reception at the very front, and I was introduced to the director. When you went inside the room, it was very nicely designed. She asked me questions, and then we did the tour. It was more professional. They had a beauty shop there. They had somebody who came in for church services. They have activities where they said they would take them out on activities. The cafeteria was at the back of the facility. It wasn't right out front. They had it set up like they had a menu on the table. It was very inviting. They had an area like a little garden thing. I liked the presentation. It was a little dated, but you could tell that they were keeping up with modern things. They were telling me to come back and see them once the renovations were done, which is at the end of August. They didn't have appliances in the rooms. It was more like you go to the cafeteria. They had a menu where you would see what you're going to be having for the day. The staff said normally, they would have two selections."

"I went to Arden Courts of Richmond, and the community is excellent. It's a wonderful location for anyone with memory care issues if you can afford it. The facility provides an open, non-restrictive environment for persons with memory care who desire to walk and wander around. The staff was excellent. The rooms were exceptional, and the atmosphere of that facility was a five."

"I toured Auburn Hill. It was wonderful. It was on the water reservoir. It's a beautiful place. I loved the water and the facility. The memory care portion of that was very impressive, but the driving distance and the traffic were just way too much for my friend's husband. It was a great facility. I'd like to be there. I loved it, but they wouldn't bill insurance. They had areas for the people in memory care that were outside and very nice, but didn't have as much freedom moving around. One thing I liked about their memory care was that it was fairly small. The smaller the patient population, the more attentive the staff are going to be to them, and they were well-staffed for memory care. They were wonderful and spent plenty of time with us. It was great."

"The Crossings at Ironbridge seemed to be nice. The staff seemed to be nice. The people that we were able to see and talk to seemed to be happy there. They have activities. They have different people that come and do activities with them. They take them to different places. The layout was easy to get around. It has restaurants nearby and a hospital that's probably within 15 minutes."

"I liked Morningside in the West End. Their prices were very value-oriented. I liked their head nurse, she was very knowledgeable. The rooms were on the small side, but still had plenty of space. The dining area was well-kept and clean, with plenty of space to get wheelchairs in and out of. They had a nice courtyard that they could go out into. Some of the rooms lead out to this courtyard. Some of their nurses had been there for 7 years, which is unheard of nowadays in these places."