Harmony at Hanover

Offers Assisted Living, Independent Living, and Memory Care

15 Reviews

$$$

8227 Meadowbridge Road

Mechanicsville

23116

Harmony at Hanover

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4.3 15

James 2021-08-20 We toured The Harmony Collection at Hanover, and my parents liked the place very much. The place is very, very clean. The people are very, very friendly. It was a very nice place. The staff are very helpful, and they answered all our questions. The menu selection was fantastic. I visited this facility

5 5 1

Janet 2021-05-07 I'm currently doing respite care at Harmony at Hanover. My experience here has been a very positive one. The staff has been very accommodating and very attentive to individual needs. Overall, the facility is very welcoming, as well. It's clean, the apartments are certainly spacious, and it has met my needs. I think it's a very good facility. I am/was a resident of this facility

5 5 1

Gloria 2019-10-05 The Crossings at Hanover (Harmony at Hanover) was very well maintained. The only thing I didn't like was that everything was on the first floor, so you have to use the elevator to get down. Nevertheless, they had an exercise room, each floor had a nurses station which I liked, and the rooms were very nice. The staff members were very courteous and pleasant. They had a couple of different places where the residents could eat. They had a big dining room and a cafe-type area, which was nice. If you don't want to sit with a large crowd, you can sit in a smaller area that has almost like a restaurant feel. I glanced at the activity calendar, and they had a wide range of activities. They also had transportation services. I visited this facility

5 4 1

Stephanie 2019-01-07 My mother is in The Crossings at Hanover. The staff, from the receptionist, to the director, to the servers in the dining hall, are just beyond wonderful to her. The facility seems nice, but it's difficult being on the third floor. They allow pets and she would love to have her dog there. That's the only thing that's not great. The food we ate was good and they seem to be encouraging her to eat, which is a good thing. It's a nice looking facility. I am a friend or relative of a current/past resident

5 5 1

Rolly Wilson 2018-06-10 I moved my relative into this community about 6 months ago. There is a new administrator now that really seems to care about the residents, staff and the community as a whole. I've even seen him working on the weekends. I have really noticed a difference since the new management started and I am very happy with the Crossings at Hanover. I am a friend or relative of a current/past resident

5 5 1

Pearl80 2018-02-15 Staff friendly but often under staffed during peak hours. Meals are not prepared how the elderly are used to eating and my loved one doesn’t like their undercooked vegetables and chicken on the bone. Apple dishes have hard apples which elderly folks feel are undercooked. The three meals I had there were fine however I’m used to various types and textures of food and my loved one is not. Down home Cracker Barrel type food doesn’t exist here. Mealtime is understaffed and after 30 minutes of already having food and waiting and asking 3 times for a first glass of water, my husband went to the snack area and got our own water. Laundry looses some items that sometimes turn up in someone else’s room after we ask and complain each day. Due to re-scheduling, bath time or promises made by staff are not kept for time promised and loved one isn’t told until we ask about issue. Rooms and building facilities are clean, warm, and friendly and environment still has the new appearance. Since price just went up, perhaps they can get my dining help and better cooking experience. I am a friend or relative of a current/past resident

5 3 1

Deborah823 2017-08-23 I have my parents at The Crossings of Hanover. It is a new and very beautiful place. My parents have a wonderful apartment with separate living room, kitchen, bed and bath. It is perfect for their needs. There are plenty of activities and every thing they need is on site. They have a lovely dining room. I have eaten with them there and the food I have had has been good. Of course, there are some things they like and some they don't, but there are always alternatives available on the menu in addition to the nightly specials. All in all I am very pleased with their care. The caregivers have been wonderful and attentive to my parents. I am a friend or relative of a current/past resident

5 4 1

Sue726216 2017-04-14 I’ve had a good impression of The Crossings at Hanover. I am good with it; I don’t have any complaints. I really liked the people who work there. They have been caring and good; the whole thing is good. They are very friendly and accommodating. The room is spacious, and I liked the way that it is set up. The kitchen has too many cabinet spaces and not enough closet spaces in the bedroom, but it is nice. I like the way that they have a separate living area. They like the variety and the choices of food. They say dinner is great some nights and not so great some nights. I have both my parents and both my in-laws there I am a friend or relative of a current/past resident

5 5 1

Anita231362 2017-01-06 The Crossing is brand new and almost luxurious, but it's more than my mother could afford. The staff was very friendly and very knowledgeable. The rooms were adequate. I visited this facility

5 5 1

Tom218841 2016-12-07 We got my mother at The Crossings. It was brand new, and the location was perfect. We tried eating there, and it was very good. They have many activities throughout the day. I am/was a resident of this facility

5 5 1

Cara 2022-02-22 My mom will be moving to Harmony at Hanover. They have large apartments at a relatively good price. The staff who gave the tour, Danielle, was very friendly and helpful. They have a full kitchen, and washer and dryer, which was nice. I visited this facility

5 5 1

Jean 2022-02-17 We liked The Harmony Collection at Hanover very much. It was probably our top 2. It's a very relaxed and warm community. They had nice amenities. The meals were nice. They had good kitchen appliances available in the units. The balcony was enclosed, so it's like a sunroom, which was very nice and it was right across the street from the hospital, which was also nice. They also had in-house medical care like a doctor would come there every week and you could schedule appointments. If you had something more serious, you could schedule that and they would come to the facility instead of you having to go out. We talked to the chef about the types of food he would serve. We didn't eat there. The staff during the tour was very helpful. I went there twice, once I went by myself and talked to the same lady and then I scheduled to come back with my parents. That day they were preparing for a Friday happy hour, and they were planning a big Veterans Day celebration. My dad was in the Armed Services in World War II, so he liked that. It was brand new, which was part of the appeal also. I visited this facility

5 5 1

Weldon 2021-09-15 Harmony at Hanover was new and a little bit crowded. They had a different meal plan that I didn't like, and I don't think the person who toured me was familiar with all of the things they had available as maybe she should have been, but she showed me all around and was friendly. The place was also large, modern, and clean. They have a gym and a fairly large theater. I visited this facility

5 4 1

Donna 2022-04-09 My mom has been at the Harmony of Hanover for almost a month now. I think it was the best place for the amount of money that we had to spend to keep her safe. It was clean and everybody seemed to be on top of things. The staff are attentive to her needs. I think they're qualified. She eats the food well, every time I go there, she's eaten everything. They have activities and people come in and talk to them, but I haven't seen a lot of stuff. I think they do more in the assisted living part than memory care. They have a courtyard. They have a gym, and they have a movie theater. I am a friend or relative of a current/past resident

5 4 1

NoName567 2018-12-23 I wish I could give this place 0 stars. The Crossings treated my loved one horribly and I wish we'd never moved him here. It was an awful experience for him and our entire family. The memory care unit and corporate are both horrible. They handled his dementia horribly, ignoring clear signs of his aggravation and confusion. Communicating with corporate is no better. They have no sympathy, empathy or passion for caring for senior citizens, it's clearly all about how much money they can bring in. I would strongly advise against moving anyone into the Crossings. I am a friend or relative of a current/past resident

5 1 1

8227 Meadowbridge Road, Mechanicsville, VA 23116

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Harmony at Hanover (800) 385-2527

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Reviews of Harmony at Hanover

15 Reviews Write a review

Food

(5 Reviews)

Staff

(11 Reviews)

Facility

(11 Reviews)

Activities

(5 Reviews)

Value

(6 Reviews)

Assisted Living Reviews for Harmony at Hanover

August 20, 2021

By James

I visited this facility

We toured The Harmony Collection at Hanover, and my parents liked the place very much. The place is very, very clean. The people are very, very friendly. It was a very nice place. The staff are very helpful, and they answered all our questions. The menu selection was fantastic.

Provider Response

Thank you for your 5-star review James!

May 07, 2021

By Janet

I am/was a resident of this facility

I'm currently doing respite care at Harmony at Hanover. My experience here has been a very positive one. The staff has been very accommodating and very attentive to individual needs. Overall, the facility is very welcoming, as well. It's clean, the apartments are certainly spacious, and it has met my needs. I think it's a very good facility.

Provider Response

Thank you for your 5-star review Janet!

October 05, 2019

By Gloria

I visited this facility

The Crossings at Hanover (Harmony at Hanover) was very well maintained. The only thing I didn't like was that everything was on the first floor, so you have to use the elevator to get down. Nevertheless, they had an exercise room, each floor had a nurses station which I liked, and the rooms were very nice. The staff members were very courteous and pleasant. They had a couple of different places where the residents could eat. They had a big dining room and a cafe-type area, which was nice. If you don't want to sit with a large crowd, you can sit in a smaller area that has almost like a restaurant feel. I glanced at the activity calendar, and they had a wide range of activities. They also had transportation services.

January 07, 2019

By Stephanie

I am a friend or relative of a current/past resident

My mother is in The Crossings at Hanover. The staff, from the receptionist, to the director, to the servers in the dining hall, are just beyond wonderful to her. The facility seems nice, but it's difficult being on the third floor. They allow pets and she would love to have her dog there. That's the only thing that's not great. The food we ate was good and they seem to be encouraging her to eat, which is a good thing. It's a nice looking facility.

June 10, 2018

By Rolly Wilson

I am a friend or relative of a current/past resident

I moved my relative into this community about 6 months ago. There is a new administrator now that really seems to care about the residents, staff and the community as a whole. I've even seen him working on the weekends. I have really noticed a difference since the new management started and I am very happy with the Crossings at Hanover.

February 15, 2018

By Pearl80

I am a friend or relative of a current/past resident

Staff friendly but often under staffed during peak hours. Meals are not prepared how the elderly are used to eating and my loved one doesn’t like their undercooked vegetables and chicken on the bone. Apple dishes have hard apples which elderly folks feel are undercooked. The three meals I had there were fine however I’m used to various types and textures of food and my loved one is not. Down home Cracker Barrel type food doesn’t exist here. Mealtime is understaffed and after 30 minutes of already having food and waiting and asking 3 times for a first glass of water, my husband went to the snack area and got our own water. Laundry looses some items that sometimes turn up in someone else’s room after we ask and complain each day. Due to re-scheduling, bath time or promises made by staff are not kept for time promised and loved one isn’t told until we ask about issue. Rooms and building facilities are clean, warm, and friendly and environment still has the new appearance. Since price just went up, perhaps they can get my dining help and better cooking experience.

August 23, 2017

By Deborah823

I am a friend or relative of a current/past resident

I have my parents at The Crossings of Hanover. It is a new and very beautiful place. My parents have a wonderful apartment with separate living room, kitchen, bed and bath. It is perfect for their needs. There are plenty of activities and every thing they need is on site. They have a lovely dining room. I have eaten with them there and the food I have had has been good. Of course, there are some things they like and some they don't, but there are always alternatives available on the menu in addition to the nightly specials. All in all I am very pleased with their care. The caregivers have been wonderful and attentive to my parents.

April 14, 2017

By Sue726216

I am a friend or relative of a current/past resident

I’ve had a good impression of The Crossings at Hanover. I am good with it; I don’t have any complaints. I really liked the people who work there. They have been caring and good; the whole thing is good. They are very friendly and accommodating. The room is spacious, and I liked the way that it is set up. The kitchen has too many cabinet spaces and not enough closet spaces in the bedroom, but it is nice. I like the way that they have a separate living area. They like the variety and the choices of food. They say dinner is great some nights and not so great some nights. I have both my parents and both my in-laws there

January 06, 2017

By Anita231362

I visited this facility

The Crossing is brand new and almost luxurious, but it's more than my mother could afford. The staff was very friendly and very knowledgeable. The rooms were adequate.

December 07, 2016

By Tom218841

I am/was a resident of this facility

We got my mother at The Crossings. It was brand new, and the location was perfect. We tried eating there, and it was very good. They have many activities throughout the day.

See all Assisted Living reviews (10)

Independent Living Reviews for Harmony at Hanover

February 22, 2022

By Cara

I visited this facility

My mom will be moving to Harmony at Hanover. They have large apartments at a relatively good price. The staff who gave the tour, Danielle, was very friendly and helpful. They have a full kitchen, and washer and dryer, which was nice.

Provider Response

We look forward to welcoming you and your mother to our Harmony family! Please let us know if you have any questions in the meantime.

February 17, 2022

By Jean

I visited this facility

We liked The Harmony Collection at Hanover very much. It was probably our top 2. It's a very relaxed and warm community. They had nice amenities. The meals were nice. They had good kitchen appliances available in the units. The balcony was enclosed, so it's like a sunroom, which was very nice and it was right across the street from the hospital, which was also nice. They also had in-house medical care like a doctor would come there every week and you could schedule appointments. If you had something more serious, you could schedule that and they would come to the facility instead of you having to go out. We talked to the chef about the types of food he would serve. We didn't eat there. The staff during the tour was very helpful. I went there twice, once I went by myself and talked to the same lady and then I scheduled to come back with my parents. That day they were preparing for a Friday happy hour, and they were planning a big Veterans Day celebration. My dad was in the Armed Services in World War II, so he liked that. It was brand new, which was part of the appeal also.

Provider Response

Thank you for your kind words about our community Jean! Please let us know if you have any additional questions.

September 15, 2021

By Weldon

I visited this facility

Harmony at Hanover was new and a little bit crowded. They had a different meal plan that I didn't like, and I don't think the person who toured me was familiar with all of the things they had available as maybe she should have been, but she showed me all around and was friendly. The place was also large, modern, and clean. They have a gym and a fairly large theater.

Provider Response

Thank you for your feedback Weldon.

Memory Care Reviews for Harmony at Hanover

April 09, 2022

By Donna

I am a friend or relative of a current/past resident

My mom has been at the Harmony of Hanover for almost a month now. I think it was the best place for the amount of money that we had to spend to keep her safe. It was clean and everybody seemed to be on top of things. The staff are attentive to her needs. I think they're qualified. She eats the food well, every time I go there, she's eaten everything. They have activities and people come in and talk to them, but I haven't seen a lot of stuff. I think they do more in the assisted living part than memory care. They have a courtyard. They have a gym, and they have a movie theater.

Provider Response

Thank you so much for your kind words! We are so thankful to have you and your mom in our Harmony family.

December 23, 2018

By NoName567

I am a friend or relative of a current/past resident

I wish I could give this place 0 stars. The Crossings treated my loved one horribly and I wish we'd never moved him here. It was an awful experience for him and our entire family. The memory care unit and corporate are both horrible. They handled his dementia horribly, ignoring clear signs of his aggravation and confusion. Communicating with corporate is no better. They have no sympathy, empathy or passion for caring for senior citizens, it's clearly all about how much money they can bring in. I would strongly advise against moving anyone into the Crossings.

Provider Response

The Crossings at Hanover cannot identify this resident and their family. However, we sincerely would like to address these issues. Please contact me as soon as you can so we can discuss your concerns and come up with solutions to them. Russell Williams Executive Director

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Costs for Harmony at Hanover

Cost of Assisted Living

Starting Price

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Cost of Independent Living

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Cost of Memory Care

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Services and Amenities of Harmony at Hanover

Costs

Rent Plus Care Fees
Assisted Living Starting At: $4550/month
Independent Living Starting At: $3155/month
Memory Care Starting At: $6350/month

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: Yes
Studio Apartments

Dining options

In Room Kitchenette
In Room Kitchens
Dining Room Shared Meals

Features

Beauty Barber Shop
Resident Transportation
Garden And Patio

Cleaning services

Laundry For Linens
Housekeeping
Laundry For Clothing

Health services

Medication Management

Activities

Offsite Activities

Languages

English

General

Respite Care
Minimum Age: 55
Pets: Yes

Training Areas

Memory Care Training

Licenses

State Licenses: ALF1104576

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About Harmony at Hanover

Harmony at Hanover, a new 106 unit senior living community with 75 Assisted Living and 31 Memory Care units is located in Hanover County. This is an area highlighted by high-end residential and retail, and within walking distance of the 225-bed Bon Secours Memorial Regional Medical Center. The site, located on Meadowbridge Road, is surrounded by high-end single-family residences, retail, and restaurants. The site is served by an extensive highway system, with access to the exit 38B interchange on I-295 less than a mile from the site. I-295 provides quick access to US-360, I-95, and I-64 allowing efficient travel throughout the Richmond area.

Amenities:

No large, upfront entrance fees
Spacious studio, one and two bedroom
Kitchenette included
Elegant Dining Room
Library/Internet cafe
Beauty/Barber shop
Theater
Game Room
Bistro
Fitness Center
Courtyard/garden
Chapel

Services:

State-of-the-Art Emergency call system
Scheduled transportation
Weekly housekeeping and laundry
Apartment maintenance
Scheduled activities/outings

What Makes Us Special

Very few communities offer outdoor spaces that can compete with what you will find at Harmony at Hanover. A large, but intimate courtyard will provide a perfect place for family visits. The outdoor patio with umbrella tables will make a great spot for a cup of coffee on a pretty day. Easy-to-access paths will wind through lush plants, shading trees, and blooming flowers in our gazebo garden. If you have a green thumb, there will even be a community garden. So consider enjoying a community that will offer beauty both inside and outside, from our bright, sunny suites to our blooming gardens.

Harmony at Hanover

Reviews of Harmony at Hanover

Assisted Living Reviews for Harmony at Hanover

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I am a friend or relative of a current/past resident

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Independent Living Reviews for Harmony at Hanover

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Memory Care Reviews for Harmony at Hanover

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Costs for Harmony at Hanover

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Services and Amenities of Harmony at Hanover

Costs

Room and housing options

Dining options

Features

Cleaning services

Health services

Activities

Languages

General

Training Areas

Licenses

About Harmony at Hanover

What Makes Us Special

Map of Harmony at Hanover

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