I'm currently doing respite care at Harmony at Hanover. My experience here has been a very positive one. The staff has been very accommodating and very attentive to individual needs. Overall, the facility is very welcoming, as well. It's clean, the apartments are certainly spacious, and it has met my needs. I think it's a very good facility.
Harmony at Hanover
Offers Assisted Living, Independent Living, and Memory Care
10 Reviews
8227 Meadowbridge Road, Mechanicsville, VA 23116
Call
(800) 385-2527
Reviews of Harmony at Hanover
Assisted Living Reviews for Harmony at Hanover
May 07, 2021
I am/was a resident of this facility
October 05, 2019
I visited this facility
The Crossings at Hanover (Harmony at Hanover) was very well maintained. The only thing I didn't like was that everything was on the first floor, so you have to use the elevator to get down. Nevertheless, they had an exercise room, each floor had a nurses station which I liked, and the rooms were very nice. The staff members were very courteous and pleasant. They had a couple of different places where the residents could eat. They had a big dining room and a cafe-type area, which was nice. If you don't want to sit with a large crowd, you can sit in a smaller area that has almost like a restaurant feel. I glanced at the activity calendar, and they had a wide range of activities. They also had transportation services.
January 07, 2019
I am a friend or relative of a current/past resident
My mother is in The Crossings at Hanover. The staff, from the receptionist, to the director, to the servers in the dining hall, are just beyond wonderful to her. The facility seems nice, but it's difficult being on the third floor. They allow pets and she would love to have her dog there. That's the only thing that's not great. The food we ate was good and they seem to be encouraging her to eat, which is a good thing. It's a nice looking facility.
June 10, 2018
I am a friend or relative of a current/past resident
I moved my relative into this community about 6 months ago. There is a new administrator now that really seems to care about the residents, staff and the community as a whole. I've even seen him working on the weekends. I have really noticed a difference since the new management started and I am very happy with the Crossings at Hanover.
February 15, 2018
I am a friend or relative of a current/past resident
Staff friendly but often under staffed during peak hours. Meals are not prepared how the elderly are used to eating and my loved one doesn’t like their undercooked vegetables and chicken on the bone. Apple dishes have hard apples which elderly folks feel are undercooked. The three meals I had there were fine however I’m used to various types and textures of food and my loved one is not. Down home Cracker Barrel type food doesn’t exist here. Mealtime is understaffed and after 30 minutes of already having food and waiting and asking 3 times for a first glass of water, my husband went to the snack area and got our own water. Laundry looses some items that sometimes turn up in someone else’s room after we ask and complain each day. Due to re-scheduling, bath time or promises made by staff are not kept for time promised and loved one isn’t told until we ask about issue. Rooms and building facilities are clean, warm, and friendly and environment still has the new appearance. Since price just went up, perhaps they can get my dining help and better cooking experience.
August 23, 2017
I am a friend or relative of a current/past resident
I have my parents at The Crossings of Hanover. It is a new and very beautiful place. My parents have a wonderful apartment with separate living room, kitchen, bed and bath. It is perfect for their needs. There are plenty of activities and every thing they need is on site. They have a lovely dining room. I have eaten with them there and the food I have had has been good. Of course, there are some things they like and some they don't, but there are always alternatives available on the menu in addition to the nightly specials. All in all I am very pleased with their care. The caregivers have been wonderful and attentive to my parents.
April 14, 2017
I am a friend or relative of a current/past resident
I’ve had a good impression of The Crossings at Hanover. I am good with it; I don’t have any complaints. I really liked the people who work there. They have been caring and good; the whole thing is good. They are very friendly and accommodating. The room is spacious, and I liked the way that it is set up. The kitchen has too many cabinet spaces and not enough closet spaces in the bedroom, but it is nice. I like the way that they have a separate living area. They like the variety and the choices of food. They say dinner is great some nights and not so great some nights. I have both my parents and both my in-laws there
January 06, 2017
I visited this facility
The Crossing is brand new and almost luxurious, but it's more than my mother could afford. The staff was very friendly and very knowledgeable. The rooms were adequate.
December 07, 2016
I am/was a resident of this facility
We got my mother at The Crossings. It was brand new, and the location was perfect. We tried eating there, and it was very good. They have many activities throughout the day.
Memory Care Reviews for Harmony at Hanover
December 23, 2018
I am a friend or relative of a current/past resident
I wish I could give this place 0 stars. The Crossings treated my loved one horribly and I wish we'd never moved him here. It was an awful experience for him and our entire family. The memory care unit and corporate are both horrible. They handled his dementia horribly, ignoring clear signs of his aggravation and confusion. Communicating with corporate is no better. They have no sympathy, empathy or passion for caring for senior citizens, it's clearly all about how much money they can bring in. I would strongly advise against moving anyone into the Crossings.
Provider Response
The Crossings at Hanover cannot identify this resident and their family. However, we sincerely would like to address these issues. Please contact me as soon as you can so we can discuss your concerns and come up with solutions to them. Russell Williams Executive Director
Costs for Harmony at Hanover
Services and Amenities of Harmony at Hanover
Costs
- Rent Plus Care Fees
- Assisted Living Starting At: $4550/month
- Independent Living Starting At: $3155/month
- Memory Care Starting At: $6350/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Garden And Patio
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Health services
- Medication Management
Activities
- Offsite Activities
Languages
- English
General
- Respite Care
- Minimum Age: 55
- Pets: Yes
Training Areas
- Memory Care Training
Licenses
- State Licenses: ALF1104576
About Harmony at Hanover
Harmony at Hanover, a new 106 unit senior living community with 75 Assisted Living and 31 Memory Care units is located in Hanover County. This is an area highlighted by high-end residential and retail, and within walking distance of the 225-bed Bon Secours Memorial Regional Medical Center. The site, located on Meadowbridge Road, is surrounded by high-end single-family residences, retail, and restaurants. The site is served by an extensive highway system, with access to the exit 38B interchange on I-295 less than a mile from the site. I-295 provides quick access to US-360, I-95, and I-64 allowing efficient travel throughout the Richmond area.
Amenities:
- No large, upfront entrance fees
- Spacious studio, one and two bedroom
- Kitchenette included
- Elegant Dining Room
- Library/Internet cafe
- Beauty/Barber shop
- Theater
- Game Room
- Bistro
- Fitness Center
- Courtyard/garden
- Chapel
- State-of-the-Art Emergency call system
- Scheduled transportation
- Weekly housekeeping and laundry
- Apartment maintenance
- Scheduled activities/outings
Services:
What Makes Us Special
Very few communities offer outdoor spaces that can compete with what you will find at Harmony at Hanover. A large, but intimate courtyard will provide a perfect place for family visits. The outdoor patio with umbrella tables will make a great spot for a cup of coffee on a pretty day. Easy-to-access paths will wind through lush plants, shading trees, and blooming flowers in our gazebo garden. If you have a green thumb, there will even be a community garden. So consider enjoying a community that will offer beauty both inside and outside, from our bright, sunny suites to our blooming gardens.
Get CostsMap of Harmony at Hanover
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