Waterford Oaks Senior Care, Inc

This is a well kept building. The staff are kind and the food is good. Today they were doing crafts in the dining room, which my mother enjoyed. I have visited many other facilities and even worked at a few, but Waterford Oaks Senior Care is definitely above average.

The care my brother has been given at Waterford Oaks Senior Care has been better than we could have asked for. The attendants are kind and caring as well as the entire staff. His room is kept clean and his needs are attended to promptly.

Waterford Oaks seems to be quite professional. The tenants seem to be quite happy, fed well, and treated well. Activities go on but maybe not every day. Everybody gets along. My father has only been there for a couple of weeks. His one-bedroom, one-bathroom is spacious, and he’s by himself. It has a nice view off the back, it’s not noisy, and it’s very nice. He likes it.

For the most part, the staff at Waterford Oaks is okay. They've got a tough job and there is a lot of turnover. They don't really do a lot of activities. They have Bingo once in a while, and we are actually going to be moving my mother-in-law pretty soon because of the lack of activities and things for the residents. I don't think that they are understaffed; they are just not staffed properly and it seems that people are not happy because they are not paid enough. The cleanliness is good, but the food is horrible; they are given hotdogs and chicken strips for dinner, stuff like that. For me, for a place like that and the money that we pay, they should have somebody that is able to cook food for them, especially that these people are used to having good food at dinnertime. There is a lot of people that basically cannot communicate, they are very catatonic, and that is not what we were led to believe.