Waterford Oaks Senior Care, Inc

Waterford Oaks seems to be quite professional. The tenants seem to be quite happy, fed well, and treated well. Activities go on but maybe not every day. Everybody gets along. My father has only been there for a couple of weeks. His one-bedroom, one-bathroom is spacious, and he’s by himself. It has a nice view off the back, it’s not noisy, and it’s very nice. He likes it.

For the most part, the staff at Waterford Oaks is okay. They've got a tough job and there is a lot of turnover. They don't really do a lot of activities. They have Bingo once in a while, and we are actually going to be moving my mother-in-law pretty soon because of the lack of activities and things for the residents. I don't think that they are understaffed; they are just not staffed properly and it seems that people are not happy because they are not paid enough. The cleanliness is good, but the food is horrible; they are given hotdogs and chicken strips for dinner, stuff like that. For me, for a place like that and the money that we pay, they should have somebody that is able to cook food for them, especially that these people are used to having good food at dinnertime. There is a lot of people that basically cannot communicate, they are very catatonic, and that is not what we were led to believe.

Waterford Oaks can take care of my father's needs. The staff was very nice, very personable, very open, and they talk to me. They're really concern with the residents. The rooms were very nice, very clean, and very spacious for one person. They do the laundry and take good care of changing the sheets on the bed. They have bingo, and people come in for birthday parties.