Assisted Living Communities in Waterford, MI

Life Care Services is the first and only senior living company to rank first in customer satisfaction for four consecutive years among independent senior living providers in the J.D. Power 2022 U.S. Senior Living Satisfaction Study and leads the way in senior living with over 50 years of proven experience you can trust. As a Life Care Services community, we bring passion and performance through strong financial stewardship, lifestyle-centered services as well as high quality health services in our community. To honor our resident-first mindset, we focus on the Life Care Services signature experiences to help you and your family find complete peace of mind. Each signature experience was created to provide residents with the services and tools needed to remain safe, healthy, and inspired.To learn more about this providers license and review other available state reports, please visit: Michigan Department of Licensing and Regulatory Affairs Adult Foster Care Search

"My friend moved into the memory care of Sunrise of West Bloomfield. It is easy access for visitors, but we like the security and we feel good with it. The service seems to be working quite well and we're satisfied. If anything, we would just like a little more communication with us. The place is clean and the meals are nice for the residents. They have a nice activities program on-site."

Whatever lifestyle you or a loved one requires, at Willowbrook Hills you'll enjoy genuine community - and family - spirit. Here you'll be surrounded by friendly neighbors who share your zest for life, new ideas, fun activities, and daily connection. And because we offer a continuum of care on campus, you know the care you need is care you can count on. Willowbrook Hills is a retirement community that captures everything you love about vibrant Oakland County in southeast Michigan. Our community neighbors the city of Rochester and the esteemed Oakland University. It's an endearing, friendly community where folks genuinely care about one another. It has that intimate, tight-knit neighborhood feel that just makes each day a little easier, a little brighter, a little more fun. To learn more about this provider's license and review other available state reports, please visit: Michigan Department of Licensing and Regulatory Affairs Adult Foster Care Search

"I would not recommend Cranberry Park West Bloomfield for memory care. I took a picture of the food they served my husband for dinner one night, and it was a cup-sized chili, a small croissant with such a thin layer of either chicken salad or tuna salad on it that you couldn't even see it without lifting the bread, and a juice. The facility was clean. The first thing they tell you is they will keep your loved ones safe, but they did not do that. I was just so upset that my husband spent six days in the hospital until I could find another place to put him, and when we got that done, he only lived about nine days and died, and I blame it all on the fall. Another resident shoved him, went into the wall, hit his head, and then fell to the floor on his hands and knees. I had seen him that day, and he was functioning as good as he always has. He walked, he talked, he ate, and he could express his opinions. After that fall, I went to the hospital and saw him in an emergency room. I could not understand him because all he was talking about was gibberish. There was no program in trying to help his memory. I went in one day, and he was sitting all by himself in the dining room. On another day, he was in the dining room looking out the window. Nobody else was with him. If I had to do it over again, he would never have been placed there. The staff was OK. They were friendly, but they didn't give him much help. All they did was babysit. They didn't keep him safe. He was a big eater, and he would eat anything, but when I saw what they were giving him for dinner, that's all he had. As far as personalities go, the staff was very friendly, but they certainly did not do a good job with memory care. They were not trained for it. The only thing I ever saw them do was play balloon volleyball. They had puzzles set up and Legos and stuff like that, but nobody was ever there to help them. I saw one lady who was working on a jigsaw puzzle by herself. I think with the balloon volleyball, it was just my husband, and when I came in, I joined in, but the rest was all staff."

"The staff at The Avalon of Commerce Township was outstanding. The amenities and facilities were top-notch. The staff was very informative and very helpful. They offered more post-tour assistance, so I'm still in contact with them. They had a full range of amenities and activities for the seniors to keep them active. They had a gym, a salon, a movie theater, and outside activities. They took them shopping and stuff."

"My mom moved to Golden Grace by Majestic Residences. They've been very caring. They're also very good at helping with the transition because we just moved there. The food was very good. There was no smell. Everything was clean and dusted. The atmosphere is friendly and welcoming. It's not a large facility, but for a group home, it's laid our very well."

"My dad is in assisted living at Provision Living at West Bloomfield. It's great. They take good care of him. The staff is great. The food is great. They have really good activities. They have a gym for PT. The facility is nice, and he is well cared for. The food is really good. The chef makes the food. It's a good variety. You can either eat at the restaurant or in your room. Bigger portions would be our suggestion, though."

"We toured American House The Village. It was a great tour. We get to see a lot of the facilities and the added activities. We liked the people there and the independent units. They were bright, cheerful, spacious, and bigger than what I had expected. The staff did a great job answering our questions and presenting things to us. We went through the dining room and watched people eat, but we didn't eat there. They have a top chef, so I assume the meals are good, and they allow us to have a pet."

"My mom is currently in American House Stone and I love it there. They have very well-kept-up grounds with a couple of gardens, they call them the hummingbird gardens. They got a little lake or retention pond behind the building that you can walk through, but it's fenced off so you can't get to it, but it's good. The grounds are very well-maintained. Her apartment is very nice. They go from pretty good-sized one-bedroom ones to a pretty big studio. We have Mom in a little one but it's all she needs and it's safer. They've got a lot of activities like music, singing, bingo, and puzzles, they do hallway bowling and hallway ring toss. They're very active and they have a bus that goes offsite once a week. The food that I had was really good. The staff that I got to know are all good, they definitely go above and beyond. They keep eyes on my mother and other residents, they know them by their names, and say hi to them in the hallways. They also check on them when they don't have to, and the people there that are not technically independent get by very nicely. It's actually less than what we're paying before, and we're getting more for the money."

"My mom moved into StoryPoint Farmington Hills a year and a half ago. It was built not that many years ago, so the rooms are well laid out and modern. Everything is well kept up and has been recently updated. Her walk-in shower is better than any shower in my house! The meals are constantly changing with continual input from residents. There are snacks available 24/7. StoryPoint hosts frequent parties, holidays, and celebrations which offer different and elevated food options in addition to lots of fun activities. The rest of the residents here have all been kind and welcoming. There are plenty of different activities each day to choose from to keep anyone interested. Truly, the best thing about this place is the staff. They are all so very friendly and everyone is helpful. All members of the staff greet you and introduces themselves. From the gentleman who cleans her room, to the extremely welcoming front desk, to the office staff, and to every medical professional on staff. Everyone I have talked to seem to really like their jobs and working at StoryPoint. Everyone will offer to help you directly with whatever you need or find the person who can help you if they can’t. We are really glad that we made the choice to have mom live here. She is really enjoying her new home."

"My grandmother was at the Sunrise community for 5 years. they offered her 5 happy years. She was able to make new friends, go on outings and enjoy her independence with the support of their great staff. The staff loved us like family"

"I went to Grace Senior Living Rochester Hills. It's smaller than most. It only has 20 people in memory care, and I think 65 people, maybe in assisted living. So a total of 85 so I think they're all about the care more than about the amenities of the building. Some of them I've been to have beautiful buildings, but I don't think they're getting as good care. I like the staff a lot. They were very helpful. The nurse came to our home to interview my husband ahead of time. I've never had that happen before. So, they could custom-make a program right to his needs. So that impressed me. And it's small. It's only right now one, the owner lives locally in Rochester, and so they only own that one and they're building one other. So, the owners are hands-on. It's not a chain. Like most of them, they have a couple of hours a day where they get together as a group and they play games or they do social activities together. They also have craft rooms they go to. They get taken down for entertainment if they're interested in the first level. So, they have use of the whole building. They can go down to the assisted side, but only with either a caregiver or a family member or friend. They can't go down there without them, but they have access to the theater. They have a movie theater downstairs, entertainment, a beauty shop, and normal things. I like the smallness of it. That's part of it."

"My dad is a resident of Flourish Collection at Rochester. What I like most about it is that the location is two miles from our house. It is set in a beautiful Rolling Hills Community and it has an active lifestyle for an aging population and there are quite a few activities. An overarching experience that we have had is that anything that needs addressed is done in a very expeditious way. The staff is fantastic and personal. They know my dad, and they know me by name. They are always available and ready to help. He lives in an independent ranch home, two-bedroom, two full bath, garage, laundry room, kitchen, family room, and lanai. It has new carpet, fresh paint, and luxury vinyl flooring. It does have safety pull cords and a daily check-in system that if he has not personally checked in, they will follow up and go to his unit and check in on him. There might have been slight variations as having a corner end unit versus a middle unit. They offer valet and chauffeur service. There's music, which my dad really enjoys. They have a pool, a clubhouse, bocce, pickleball, and hot tub that is available to any of the residents to reserve individually or enjoy as a community. They also have onsite healthcare. There are in-home visits by a nurse practitioner on a weekly basis every Monday, which is fantastic. They have in-home podiatry care, which is every other month and they do feet and hands. They offer vision care and they have hearing aid appointments. They have in-home dental care as well. My dad doesn't have a dog, but I see that they have a little van that pulls up to groom and wash and care for your dog. There are quite a few residents that have dogs that I've seen. He has had in-home physical therapy as well, which is fantastic. You're not running around town trying to coordinate that and as a family member/caregiver/helper, it allows me to still raise my family while knowing that he's cared for there. The community director gave me access to communicate with him and he is always available. If there is a problem, it's addressed immediately. It does feel more personal than it does a machine or a corporation. My son and the community director's son were playing against each other at a local high school baseball game and the community director came down to my car and got my dad out of the car and helped him walk up to the game. It's personal. It's not just a business. They care and they want to help make their golden years comfortable and enjoyable and special for them. My dad does go to the dining room on occasion."

"My mother has lived at Flourish Collection (previously Blossom Springs Assisted Living) for the past 4 years. The care she receives after suffering a stroke has been wonderful. The staff treats her like a family member and gives me piece of mind when I can’t be with her. While nothing is perfect, they are always willing to listen and try to correct whatever the problem may be. While I don’t live that close to the community, I wouldn’t move her anywhere else based on the facility and care she receives. I would recommend Flourish Collection to anyone looking for a community for their loved ones."