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American House The Village

3617 South Adams Rd., Rochester Hills, MI 48309

(800) 558-0653

Verified Partner

3.75

(20 reviews)

Offers Independent Living and Assisted Living

Photos of American House The Village

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Reviews of American House The Village in Rochester Hills, MI

3.75

(20 reviews)

  • Facility

    3.6

  • Staff

    4.6

  • Food

    4.0

  • Activities

    3.0

  • Value

    3.3

Derek

4

February 5, 2023

I am a friend or relative of a current/past resident

My dad moved into American House Village of Rochester Hills. So far, it's been pretty good. The thing that I like the most is the attention to their residents. They seem to actually stay connected. They look out for their needs and follow up with any situations that arise. They seem to be pretty well connected with their residents. They have a pretty good meal program. It is three meals a day. So far, the food that I experienced has been pretty good. They do keep their residents engaged with lots of activities, like the Wii games and other other things that are available. The property is well-maintained and upkeep is very good. They do have good activities, but I believe they could possibly add a few more things.

vhazel

1

June 29, 2022

I am/was a resident of this facility

I lived in one of the villas for a year and a half. There were constant problems with the unit - refrigerator not working within days of moving in, toilet constantly backing up, ceiling leak, air conditioner broke, sink leaking, thin carpet on concrete slab with no padding, wet spots on carpet after rain coming up through concrete slab, sidewalk flooding when it rained, smell when furnace running. Don't be fooled by the flowers out front! Lease states it is a non-smoking campus - this is not true! I would not recommend this facility! It is way overpriced for the poor condition of these units!

Provider Response

vhazel, thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Marina, to discuss any concerns you may have. We value your feedback and look forward to hearing from you.

James

4

May 23, 2022

I visited this facility

My wife and I will be moving into American House The Village. We liked the layout, the food, the friendliness of the people we met, and the price was good. Their staff, Kim, did a very nice job, we liked her. Tim, the maintenance man, did some extra things for me, and I appreciate it. The food was good. We saw several people doing puzzles, playing games, eating, and shopping. We had the choice of several rooms, and we took the one that was laid out the best for our needs. They're all about the same; in every place we visited, it's all about the same size. It's a challenge for us, downsizing.

Provider Response

James, thank you for taking the time to visit our community! We enjoyed meeting you and are glad to welcome you and your wife home to American House!

Jeff

4

April 29, 2022

I am a friend or relative of a current/past resident

My mother is going to stay with American House The Village and we're gonna move her into memory care there. We were able to work out a deal with them. She's already in the independent living there. They've got a program for people aging out into different care facilities. They were able to give us a deal since we've been with them for like six years. The residents were all very helpful. They all kind of worked together and the staff was really pleasant to work with, too, and they still are. A lot of them I'll be working with also when she transitions over. The staff has been really good to work with and the residents at the independent living have been pretty good to have around for support. In the independent living, it's got a full-on breakfast, that's like a continental breakfast, and then they do a full-on lunch. That was part of the package for the independent living. You could purchase other stuff, too. They do cleaning for the rooms and they have a medical team, but that's all an additional cost. You can get different care through the medical team. They do the sheets and the linens and they clean their apartments. That was a little bit rough during COVID though. Everything got a little messed up there for a little while. They have a salon and a patio outside. They did a pretty good job with the food, especially with her circumstances. The dining area is really clean. They offer two different options for each day and they have a small menu of different things that they will make for you every day, like grilled cheese or hamburgers. They have some basic stuff they'll do every day, but there are usually two different meals you can choose from. It's really clean and super nice. That was one of the reasons why I chose it over some of the other places. Once COVID hit, activities kind of got canceled, and it's been hard coming back from that. They're just now really starting to do some of the activities. They used to have a choir. My mom sang in the choir and there's a lot of other stuff they did, but they're just slowly starting to get back to that right now. It's a very nice place for the money.

Provider Response

Jeff, thank you for your positive feedback and for taking the time to post this review!

Lisa

3

July 4, 2019

I visited this facility

I went to American House, and they have both independent living and assisted living. It was good, it was less expensive, but the building was older. The staff was good, informative, and helpful. They had several different layouts for the rooms, the dining area was OK, but the layout was odd, it was not a separate area, but was in the center. They offered limited activities compared to the others, and they didn't have as many activity rooms.

Reviewer

4

April 9, 2018

I am a friend or relative of a current/past resident

My sister chose American House The Village because of the price, and because they have 24-hour medical care available. All the staff members that we dealt with there were cooperative, pleasant, and friendly. The meals have to be ordered a day ahead of time, and they aren't the best quality. The place is very clean, and they have other levels of care available in the same building in case she needs it in the future.

Diane

4

November 14, 2017

I visited this facility

I was happy with the staff at American House The Village. The one thing about them that I was not attracted to was the fact that the medical team was licensed by the state of Michigan but the assisted living itself was not. They had an outsourced company there to assist the residents with all their medical needs, so the staff wasn't hired by them. It seemed like the place was fine and roomy. It was a former elementary school that had been converted many years ago so it had very large hallways and lots of space. However, they had a ramp that was a little bit steep on which my parents would have to walk up and down. They both use walkers and I was concerned that the ramp would be a bit difficult for them to take to and from their apartment. I just didn't feel it was the right setting for them.

MP413147

4

January 14, 2017

I am a friend or relative of a current/past resident

American House-The Village Senior Living was wonderful. They were very accepting. They sent someone right out to assess Jerry, and they said they’d love to have him. They had a great apartment available right away, and they made the whole transition very easy.

Helen430673

5

January 1, 2017

I am a friend or relative of a current/past resident

American House is a very nice, good community. The staff is really, nice and the people and very friendly. The rooms were very nice and had space for the seniors. It’s clean and well-maintained. My mom likes the food. They offer three meals a day and have daily activities and a TV room.

Carol662075

4

October 13, 2016

I am a friend or relative of a current/past resident

I have a friend that lived in American House. They have assisted living, independent living, and a section almost like a nursing home. The apartments were lovely. She had a 2-bedroom apartment, and it was very, very nice. It was well appointed. She did not care for the food. They were very stingy with the food. They did a lot of day trips. They took people to grocery stores and stuff like that. They had a lot of activities if the people chose to go to them.

Preed537

3

August 8, 2016

I visited this facility

Very friendly staff. Beautifully decorated. Had lunch there the food didn't have much flavor though. The service was great our server "Wendy" was such a sweet lady and a funny sense of humor. We did not like the fact that the chef was outside smoking each time we passed by the back. She had to be outside at least 10 times in 2 hours. Not really to happy about that part. Everything else was great. Loved all the activities they had planned that day. Loved how they take them on shopping trips couple times a week.

Lindsey6

5

December 22, 2015

I am a friend or relative of a resident

Our visit in American House went well. The staff was very caring. They wanted to know what makes my aunt happy. They wanted to know what her favorite food was and what kind of crafts she liked to do. They were just really about her, which I thought was really nice. They would really bend over backwards just to make the person happy with food and experience. The staff was awesome indeed. It was also a beautiful community. I liked the rooms a lot. It was very clean and did not smell. They were like studio apartments. They are homey and not like an old person's cave.

Terry 01

4

November 30, 2015

I visited this facility

American House - The Village was much nicer than other places. I visited three, and this would be my number two choice. I wouldn't mind having my parents stay there. The buildings were very nice. They took us around and showed us one room that would be available. They put fresh carpet in, and everything is repainted every time a tenant moves out and a new one comes in. It was very nice. I'd give them four stars only because they were a little broken up/spaced out. They were in a different type of community; I wouldn't say it was bad, but they had completely different buildings in different places, and so I don't know if everything was available in that building or if they had to go to another building. They even had houses there.

Caring102209150

4

February 24, 2015

I visited this facility

We went to American House, but she is not so happy there. For her, it felt like the facility is isolating. The staff seemed nice and OK.

Provider Response

Moving into a senior living community is a big adjustment and can take some getting used to. If you'd like to give me a call personally, I'd love to talk to you about ways to possibly help your loved one make the transition easier. We're like a family here and care about making sure our residents are happy!

Sincerely, Anne Tomlinson, Executive Director 248-853-6000

Gary36

4

July 23, 2014

I am/was a resident of this facility

My sister picked American House the Village Senior Living. The staff is very friendly. The rooms are well-maintained and clean. The food could be better and better served. They have room for improvement in that area. We go on trips to the local stores; they have a happy hour and an activities director who does cards and trivia questions, Bingo, and all that kind of stuff.

Provider Response

We definitely do have lots of activities and events for our residents to enjoy - and these are great opportunities to socialize with other residents! If you or your sister have any questions or need anything, don't hesitate to stop by my office or call me personally. Thanks for leaving your feedback!

Sincerely, Anne Tomlinson, Executive Director 248-853-6000

Carol71577550

1

October 17, 2013

I visited this facility

American House was terrible. It was nothing like it was supposed to be. It was very drab in front and very dark inside. The people there very dissatisfied with living there. The food was mushy and not good. They had very few activities. What activities they had, they planned them on the same date, so you couldn't do anything else. As a whole, I was very dissatisfied with this place.

Provider Response

I'm sorry you did not enjoy your experience here. I'd like to hear more about your concerns, because we typically offer a large variety of activities to suit everyone's needs, and offer restaurant-style dining so you can have your choice of food. Please give me a call so that I might address your concerns more personally – thank you for the feedback.

Sincerely, Anne Tomlinson, Executive Director 248-853-6000

Sheila5

4

September 30, 2013

I visited this facility

I visited American House. Everything there was great. The rooms were of reasonable sizes. I saw a room that has one bedroom, a living room, and a kitchenette. It was fine. I did look at the board to see if they have activities and most of them were like word games and things like that. I was also disappointed that the rate they posted on their website was different from what they told me when I went there. It was way off underestimated. Apparently the price that they posted on their website was for independent living and I was looking for more of an assisted living because my relative is in need of a lot of help with her care.

Provider Response

Thanks for leaving your feedback. While we do have plenty of word game activities, we also have a variety of unique activities every month! I'm sorry you felt a bit misled by the prices that were posted online. Our assisted living services are offered at an "a la carte" price, so residents only pay for what they need. If you have any other concerns about cost or anything else, please feel free to call me directly.

Sincerely, Anne Tomlinson Executive Director (248) 853-6000

Chris20

5

April 30, 2013

I visited this facility

I found one but I never got a chance to move her into American House. She rapidly went downhill. It's a very nice facility. Their prices are a lot better than some of the other places around town.

Provider Response

Thank you for your feedback, Chris20 — and very sorry we didn’t get a chance to get to know her. Take care!

Sincerely, Anne Tomlinson Executive Director 248-853-6000

pman123

4

November 21, 2012

I visited this facility

In all, the facility was well maintained, organized, CLEAN, and inviting. All of the residence of American House seemed happy with their faculty. Apparently they are provided with different things to do around their apartment areas and are even allowed pets in to live with them which I see as a very nice thing. During my time there I was complimented by a great number of residence on my playing suggesting a really wonderful mood of the place, they obviously were compliant to live there despite the stereotype of it being a 'horribly secluded' place where you never got to see the outside world. It was quite the opposite. I listened to experiences of the elderly and had a good time myself. When I'm older id' like to live there myself!(: Don't have to see the horrors of what's happening to our generation and get to be around respectful young people all the time. Sounds like my kind of place.

Provider Response

It's always nice to hear that family members of our residents would like to live here themselves! Thank you for spreading the word that life at American House is your kind of place. We try to have a full schedule of fun activities and outings, so we would hate for anyone to be horribly secluded here! I hope you'll be coming back more since you had such a good time here yourself! Come in and say hello when you do - my door is always open.

Sincerely, Anne Tomlinson, Executive Director (248) 853-6000

medicalsocialworkerAC

4

December 16, 2011

I visited this facility

American House located in Rochester Hills MI (on Adams Rd) is a pretty nice facility. I know I have heard various reviews about American House, but I think each location needs to be evaluated separately. This location is very clean and kept up very nice. The outside is very appealing and they make it look like luxury living senior housing. This location has many amenities that the residents seem to enjoy thoroughly. I have heard wonderful things about the activity department and the variety of activities provided for residents. One resident liked the options for housekeeping. She liked being able to choose if she wanted it done weekly or even every day. This same resident told me that the location of this location was important to her because it was close to most of the stores or pharmacies she would need to go to. She also was grateful for the transportation provided by the company. I give the staff at American House a 4/5- they are helpful and concerned about patient care and safety. I give the grounds a 5/5. I give the activities and amenities a 4.5/5. Overall, I think this American House location deserves a rating of 4.5/5.

Provider Response

Thanks for leaving a review! We’re glad you noticed our activities and amenities.

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Costs for American House The Village in Rochester Hills, MI

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$2,400

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$2,400

Starting Price

Services and Amenities of American House The Village in Rochester Hills, MI

Costs

  • Rent Plus Care Fees

General

  • Resident Capacity: 136
  • Respite Care
  • Minimum Age: 55

About American House The Village in Rochester Hills, MI

Thank you for considering American House Village. Our continuum community is located on twenty two acres of wooded land in beautiful Rochester Hills, Michigan. We offer a range of independent senior living options including villas or apartments. We also offer the following amenities for your convenience:

  • Patient Support Services on-site with 24 hour personal care services available
  • Personal and scheduled transportation
  • Daily continental breakfast including one hot breakfast item
  • Social Director with full recreational and cultural programs
  • Maintenance free independent apartment living
  • Indoor postal station
  • Small pets are welcome
  • Computer lab
  • Fitness center / programs
  • Library
  • Activities room
  • Chapel and spiritual services
  • Beauty salon / barber shop
  • Short-stay respite care
  • Month-to-month leases
  • Gardens/Outside Patio
  • Facility Parking
  • Private Laundry
  • Overnight Guest Room
  • Guest Meals

Reimbursement

Private Pay

Apartment Features

  • Furnished
  • Kitchenette
  • Temperature Control
  • Emergency Call System
  • Private Bathrooms

We look forward to welcoming you home to American House Village.

Map of American House The Village

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