Assisted Living Communities in West Seneca, NY

"My mother moved into Brookdale Kenmore. It seemed like a good fit, but within the scope the doctors at the hospital said she can live. I can't get in there, but from what I saw through the telephone and video, the staff is very nice, the admissions people were very cordial, and it was a very smooth process. They did a good job. It's a nice facility, it has very good curbside appeal, and from the outside it seems a very nice place. The room was very nice, they set it up for her, and it looked very nice. The staff was very also nice."

"When we were looking for a place for my dad, we found Amberleigh to be the best in the area. They have an amazing staff that greets each resident by name, they take the extra time to spend with the residents or just say a friendly hello. The apartments are the perfect size, food is wonderful with an amazing variety and plenty of activities and outings to go on. I would highly recommend Amberleigh to anyone looking for senior housing for their loved one. "

"My father lived at Elderwood Village at Bassett Park for only a day. I thought the staff members were very knowledgeable. It was very clean. They had a lot of committees to keep people busy. They were very nice, very pleasant, and very helpful. They offered a lot of activities, bingo, and everything. The overall service was very good. I was hoping my father would be able to stay there, he was not, but it was a very nice facility."

"Elderwood Assisted Living is excellent. I go there every day and it’s great. They get fed, they get exercise, they get lots of things to do during the day, and the people are all very nice. They have church in a different room, but they do all of the activities in the dining area. The place is perfect, and the staff people are excellent. I think it is wonderful, it is a nice place to go, and people make friends and make everybody feel included. "

"Brookdale Niagara Memory Community has been a life savers. Our mom was dads caregiver. When She passed away we realized how bad things has become for dad. We didn’t know what to do. A good friend gave us the Marketing directors name and number. We were given kind and capable advice. We followed Deb’s advice and were able to get dad on the short waitlist. He is now living his best life . He has gained weight enjoying the home cooked meals. The care givers and nurses have been outstanding. Nothing but good things to say. We made the best choice. "

"I liked Elderwood Assisted Living at Wheatfield. It was lovely, very nice, well done, pleasant, and clean. The staff is courteous, outgoing, friendly, and nice. The dining area was lovely, spacious, and clean. It was well maintained."

"Heritage Manor of Lockport is a smaller facility, but they designed that to promote socialization within the residents, encouraging them to get out of their rooms. One of the things that I liked when we first walked in was the common living room was populated and residents were talking with each other and greeting us. We saw people walking around the hallways, talking to each other, too, and it was very encouraging to put somebody in that facility. The staff is very friendly. When you look for someone of my mother-in-law's age, a lot of their issues relate to being lonely, but this was not an environment at all that I would say would be lonely. Even though it's smaller, it's still very well maintained and very well laid out. They had several larger rooms that residents could get together and do group activities. Then they had several smaller areas that were a little bit quieter, that either family could go in and meet with their loved ones. Then their dining room and craft room were of decent size. I was satisfied."

"The people at Eden Heights of West Seneca seemed happy enough. The place was clean. I went with my girlfriend because she was mainly more concerned with it. The lady that showed us the place, the manager or supervisor there, was super friendly and helpful. She showed us the rooms, she showed us the whole place, and all in all, we were quite happy. I personally would not like to share a room. The shared rooms are too small, but the single rooms and the bigger single rooms are quite nice. The facility seemed very clean. The dining area seemed very clean and nice, too. We didn't see anybody engaged in any of the activities. At one point, they were having ice cream. There are activities and bus tours to take you places. They have a few things to do. We didn't get into that because we just really wanted to see the place, what the rooms would be like, and ask a few questions about laundry and different things."

"I've had experience with various long term care facilities and you'd be hard pressed to find one without issues. Glenwell isn't an exception, however, we found it to be a great place when it comes to admin, cleanliness, and atmosphere. Some of the direct care staff where a little rough, but you have to remember that, at all of these facilities, these people are making $10/hr while McDs is paying more!!!"

"I visited my grandmother for two weeks in this complex. The complex itself is very beautiful. The grass is well kept and the dumpsters are contained in little houses so it looks very nice. The complex has the usual woes of any apartment complex: the windows are drafty, the appliances outdated, the HVAC needs to be cleaned, etc. There is, however, one HUGE complaint: my grandmother lives UPstairs. Who puts senior citizens in upstairs apartments? There are twenty five steep stairs leading to the second floor of her building that she must climb with groceries and trash. "

"Hospice Buffalo Mitchell Campus is excellent. The service is very good. The caregivers are very good. I have no complaints. I could call them anytime and they will come right out. The healthcare aides helps me with my showers and bath, the RNs set up my meds for me, and does the vital signs, and the chaplain comes around. It's pretty well taken care of. I would recommend them if anybody needed hospice. The nurses and the caregivers are professional, very nice, and very pleasant."

"This facility took upmost care of their residents and always placed their needs first. One of their greatest features, is that they had two facilities, one assisted living, and one nursing home, the two being located just across the street from each other. I've had the displeasure of knowing people who get calls in the middle of the night from assisted living facilites letting them know their loved one is being sent to the hospital and they need to be there with them. With Absolute Care, should something happen to your family member in the assisted living homes, they are simply brought across the street for their necessary treatment. It certainly makes everything much easier on the family, and I imagine it is better for the patient. "

"This facility is very well staffed and organized. The home is kept very clean and the residents are well cared for. All families and friends are welcome and tons of food, desserts and drinks are served. We all play games and have a blast every year! The grounds are very well maintained and the staff plant flowers and keep the home looking nice. The workers all pull together and run the facility very smoothly. The residents make little crafts for everyone to take home with them and they have a great time! "

"My parents are very happy and satisfied with Orchard Heights. It is my choice because it is close to my residence. It is also because they are able to meet my parents' needs. It is an excellent facility. It is very clean. They have a beautiful patio where you can sit outside. They have fresh flavored water that you can drink and always available. My parents' room is spacious. It is clean and odor-free. They have a view outside their windows that they can enjoy. The staff is very accommodating. My parents had been in three different places before, but this place is one of the best staff-wise. Orchard Heights also has activities that residents can enjoy. They have something for them to do every afternoon, and every night, they would have people come in and do things. Of course, they also have the usual games for seniors. I haven't tasted the food yet but both my parents are very happy with it. They have a menu where they can choose what they want. They're really enjoying their meals there. I would definitely recommend this place. "