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Brookdale Niagara

6741 Nash Road, North Tonawanda, NY 14120

(855) 638-0838

Verified Partner

4.5

(14 reviews)

Offers Assisted Living
Top rated on Caring.com

2014

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Reviews of Brookdale Niagara in North Tonawanda, New York

4.5

(14 reviews)

  • Facility

    4.5

  • Staff

    4.7

  • Food

    4.0

  • Activities

    4.0

  • Value

    3.7

Top rated on Caring.com

2014

Ken Drews

5

October 8, 2023

I am a friend or relative of a current/past resident

Brookdale Niagara Memory Community has been a life savers. Our mom was dads caregiver. When She passed away we realized how bad things has become for dad. We didn’t know what to do. A good friend gave us the Marketing directors name and number. We were given kind and capable advice. We followed Deb’s advice and were able to get dad on the short waitlist. He is now living his best life . He has gained weight enjoying the home cooked meals. The care givers and nurses have been outstanding. Nothing but good things to say. We made the best choice.

Patricia

5

August 22, 2022

I visited this facility

Brookdale Niagara was nice. I met with Debbie and she was wonderful and very thorough. She showed me a room, an activity room, and pretty much everything. Their dining room was nice. There's plenty of room and everyone seemed happy while eating there. It's clean. I also saw a salon and a visiting room for families that want to sit and visit with them. So, it was perfect.

Cheri

5

August 9, 2022

I visited this facility

Brookdale Niagara was very nice. They had a small, efficiency apartment with a very small kitchenette, a living room that you first walked into, and then a bedroom off to the side. I know. They had three different unit sizes, including patio rooms. They had a salon and a small entertainment room where they do recreational activities. The dining room was very nice and everything was very clean and looked updated. It's probably the best in the area.

silverfoxNF

3

February 5, 2022

I am a friend or relative of a current/past resident

The walking space for the amount of residents is very tight. There is not enough room for people to sit in the common area. The dining space is the activity space. The residents have to share a community shower area. The food is ok. The month residential price is too high for the quality of service. They raise the monthly rate every year for no reason other cost of living. The turning around in staff employment is high.

Provider Response

Thank you for taking the time to share your feedback, we will share these comments with our management team.

Matthew

4

August 29, 2021

I visited this facility

We went to see Brookdale Niagara, and it was a little too pricey. As far as the place, it's a very nice place. Iit was a good tour. We saw assisted living, and everybody was very knowledgeable. They were very helpful, very polite, and gracious with my parents. The dining area was pretty spacious, and it looks like a really great setup for the elderly. The place seemed very clean too. If they could make things more affordable, I would have moved my parents there.

very happy family finally at peace

5

April 2, 2018

I am a friend or relative of a current/past resident

Homey place. Smaller with lovely Suites. We picked a beautiful patio suite with a large living room, bedroom, kitchen, walk in closet , larger bathroom that was easily accessible for our mom. The kind staff go above and beyond to cater to our mom. The marketing director met us originally at the hospital. She and the entire management team immediately made us feel comfortable. They prove why they are the best every day. We didn't not realize the difference that choosing an Enhanced Assisted Living community makes. We toured several other communities and ultimately chose Brookdale Niagara Campus as mom can live here much longer and hopefully forever. Thank you for getting us to such a great place caring.com.

very satisfied family

5

November 9, 2017

I am a friend or relative of a current/past resident

We had heard great things about Brookdale Niagara Assisted Living before ( it was called Sterling House previously), but we were so happy when we finally came in to visit. You feel at home right away. There were people living here who still drove and volunteered in the community as well as folks needing more care. I learned quickly that this little community is an Assisted Living and an Enhanced Assisted Living. The people who live here can actually age in place. This kind of continuing care made a lot more sense than moving our mom several times. I'm so grateful to the kind staff and managers we met with. Brookdale Niagara is our final choice.

happy camper342

5

September 8, 2017

I am a friend or relative of a current/past resident

We feel confident we made the right choice. The care is loving. The community is clean, bright, smaller one floor facility. beautiful grounds and vibrant activities going on. We heard from friends who had relatives here. They have long term staff who truly care for the residents. We are pleased.

llainey

5

July 2, 2017

I am a friend or relative of a current/past resident

Both parents lived together in the memory care unit of Brookdale Niagara. I cannot say enough positive things about this facility, I truly believe we lucked out in getting into the best facility for our parents in WNY, The staff is very caring, attentive, nurturing, professional, they seem to really like elderly people and are very patient with dementia patients. I feel truly blessed having my mother there. My father fell and broke his hip and had to be moved to a nursing home, Brookdale worked with us in keeping him with with mom as long as they could. His current care is nowhere near as good as my mom's, very sad to see. I would recommend this facility to anyone. On a practical side, the food is amazing, the activities are great, they communicate with family whenever needed.

dover family

5

April 12, 2017

I am a friend or relative of a current/past resident

There is no comparison between Enhanced facilities. Brookdale NIagara is something so special. We have had fou relatives here in the past 10 years. Remarkably, the same Marketing Director has been there each time. We receive personal, gracious service and feel relaxed knowing that every little detail will be handled...each of our loved ones have been treated respectfully, with kindness, compassion and like a loved family member.

ContentedSignificantOthers

5

September 13, 2015

I am a friend or relative of a resident

Her experience at Brookdale Nigara changed her into probably the person she was 20 years ago. Happy, outgoing, active, social with a great sense of humor -- we haven’t seen that for about 15 years. She goes to bingo, exercises class, to functions; they had a senior prom where all her adult children got dressed up, and she was dressed up too. Fantastic. She told one of her children that she couldn’t sleep the night before because she was so excited for the prom. She was incredible. She is not like the person she was before. She is alert, oriented, doesn’t wrap a conversation, never confused. The staff assists her into the shower, and then she got better and more steady on the feet with increased services.

Caring95587750

2

September 30, 2014

I visited this facility

We had a tour at the facility. She took all my information and the staff that accommodated us never called me back. That was absolutely horrible and I thought that was very poor. The rooms are very nice, but I didn’t like the dining area. As soon as you walked in, the dining area was right there.

Provider Response

We offer our sincerest apologies that you did not receive a return call. Please be assured that it is one of our top priorities to follow through with our residents and their families. We hope that you will keep us in mind, and come back to visit again!

Jilleane

5

August 21, 2013

I visited this facility

My mother-in-law is here. It is a very small facility. There are forty six rooms ranging from studio to two-bedroom and two-bathroom. About 40% of the residents there are vision impaired like my mother-in-law is. It is an enhanced living and the rates go by the room and how many aids you need. Their attentiveness is great. There are few rooms available because most of the residents there are long term. So, we are very lucky that we got her in.

Edward5

4

April 26, 2013

I visited this facility

It is a beautiful facility. We toured and looked around. The people were great and there were lots of activities. It was neat, beautiful, and clean. Everybody I talked to, the workers as well as the residents had a positive attitude. Everything was impeccable. I would like to stay there. However, it's $5,000 month, plus another $1,000 for medical. I can't afford to have my mother in there.

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Costs for Brookdale Niagara in North Tonawanda, New York

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$6,968

Starting Price

Services and Amenities of Brookdale Niagara in North Tonawanda, New York

Outside Amenities

  • Garden

Transportation & Shopping

  • General Transportation Services

Fitness & Wellness Programs

  • Salon Services

Kitchen Types

  • Kitchenette

Room Amenities

  • Cable/Satellite In Unit

About Brookdale Niagara in North Tonawanda, New York

Brookdale Niagara provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.

We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.


To learn more about this provider�s license and review other available state reports, please visit:
New York State Department of Health Adult Care Facility Directory

Map of Brookdale Niagara

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Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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