Elderwood Village at Williamsville

Offers Assisted Living

16 Reviews

5271 Main Street

Williamsville

14221

Elderwood Village at Williamsville

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4.5 16

Tami 2022-03-31 My mom is staying at Elderwood Village at Williamsville assisted living. I think the price is just way too high over there. I take the stairs because I don't use the elevator, and it seems like nobody mops or cleans the stairs. For what my mother pays, that place should be spotless and the care should be better than it is. This is why I'm trying to get her out of there. I don't think the food is that great there, either. The staff varies, there are some nice ones and there are ones that aren't so nice to my mother. This is just going by what she says, but my mother is also very difficult so it could be that she's hard to handle at times that's why they probably get a little agitated. They shouldn't be though because that's their job. They're supposed to be able to handle people like that. They don't vacuum, and they don't dust. I don't even know what they do, because when I go there, I do some of the vacuuming and dusting for her. They wash the floors and she gets her laundry done but they don't put it away, I put it away for her. I think they need brand-new rugs there too. They have a lot of different amenities, but my mother doesn't do a lot. She kind of just stays in her room and doesn't mingle that much. They have a big turnover there too, with people, all the time. There have been 3 administrators since my mother's been there. When I call them, they always address my problems, so they're pretty good about that. They have all kinds of stuff, but my mother doesn't do anything. They have people coming in to play music and different things like that. I am a friend or relative of a current/past resident

5 3 1

Randy 2022-01-16 What I like best about Elderwood Village at Williamsville is that there's a variety of shopping and supermarkets close by. It's near my sister-in-law's place of work so she can drive right by and visit. The place was nice, nothing stuck out. The staff seemed pleasant and they're very nice. We only met the girl that toured us and the girl at the front desk, and the maintenance guy was decorating the doors and seemed very upbeat. They have church services, a pool table, and an outside courtyard and patio that's very nice. I visited this facility

5 5 1

M.C. 2021-12-05 My sister will be moving into Elderwood Village at Williamsville. Her daughter has spoken to them and put a down payment on and all kinds of stuff already. We went to see it, and we were very impressed. What I liked most about the facility itself was they were apartments; they weren't just one room. They were like a regular apartment, and there was room in them; it wasn't real tiny quarters. The person who took us on a tour was fantastic. She was very good, very welcoming and she showed us everything and answered all our questions. The dining room was very welcoming, very neat, and clean. It was spacious and very nice. It was very good. We were very pleased with the place. We were told that they have a computer room, and we were shown a beauty salon. We saw the library and we saw the outdoor patio area. We were shown a room on the second floor. The only thing that we wish was different was that my sister really would like a two-bedroom, which we understand isn't available right now and we're hoping one opens up. It felt very homey and not institutional. We were very pleased and very surprised. I visited this facility

5 5 1

Carla 2021-07-13 I visited Elderwood Village at Williamsville (the one on Main Street). It was very clean there, well-organized, and well run. I looked at their assisted living and saw a 1-bedroom and a studio apartment. They were both very nice. They have a movie room, a church area, a nice outside atrium, and a patio. I visited this facility

5 5 1

JenH14225 2020-08-05 I visited this facility to see my mom after 5 months of not being able to enter. The management has done an outstanding job at keeping their staff and residents safe, disinfecting and cleaning the facility, and communicating with family members. Their safety protocols are posted and easy to follow. They are actively testing all residents and staff for COVID-19 and taking every precaution necessary. While it has been difficult not seeing my mom, they made sure she was safe and well taken care of during these trying times. I appreciate everything that have done and continue to do. I visited this facility

5 5 1

Pam 2020-02-01 Elderwood Village at Williamsville is an absolutely beautiful building. There is no memory care. It is an open street, and anyone can come and go, so it is not a secure place. There was a very English cottage feel to it. Their rooms were gorgeous. They have high-class clienteles there. Nevertheless, their apartments were all the same. Their apartments had a bedroom, a living room, a kitchenette, and a big bathroom. They were within the ballpark of the other places as far as the money goes. I visited this facility

5 5 1

Linda 2017-12-07 Elderwood Village at Williamsville had a lot of different activities going on, and their menu was quite extensive. If you didn't like what they're having on that particular day, they had another menu where you could pick something else. The residents were very friendly, and the staff seemed to know all of the residents, which impressed me. The apartments were handicap accessible and pet-friendly. They had people whowould come in and sing, and programs for the residents likea hangman tournament, bingo, and exercise classes. They kept you busy. I visited this facility

5 4 1

john724048 2017-05-30 We toured the assisted living of Elderwood Village. It was OK, but the price was very high especially if you are on disability income. The place was OK. The room was too small for a two-bedroom, and the price was way out of our reach as far as being on disability income. We were there during the open house and there was a snack table, but we were only there for about a half hour. I visited this facility

5 3 1

DN573485 2017-03-30 I liked Elderwood Village. The apartments were nice. The people were very friendly, but it was too expensive for us. They had three meals a day; the menu looked really good. Utilities were included. I talked to some of the people there who were very happy. I visited this facility

5 5 1

Evelyn855576 2016-11-05 Elderwood at Williamsville was also a very nice facility, but it's a two or three-story arrangement where, again, my mother-in-law would be far from the elevator. It looked like they have good things. I’ve heard good things about it from friends who’ve had friends living there, so it was very nice. Probably the down side is that it is on an exceptionally busy main street, but not to mention the pleasant scenery. In fact, they have a garden area, which was nice. I visited this facility

5 4 1

Marie688836 2016-10-20 Elderwood Village at Williamsville was excellent in every capacity. They had many activities. They started the day with stretch and go. They had all kinds of card games and bingo. They had walking tours. They had entertainment of all kinds at least once a week with bands coming in, singers, and performers of many kinds. I was able to try their food. On the day that my sister was admitted, we were treated to lunch. The food was excellent. I had no complaint. I am a friend or relative of a current/past resident

5 4 1

Marlene267514 2016-10-11 The first one I toured was Elderwood Village at Williamsville. It was very nice. The folks there were very receptive. The representative showing me around was very good. However, the bottomline was that the only available apartments they had were on the third floor, and Mom does not do well with elevator on a regular basis by herself. They did keep us in mind in case of another opening. I saw the dining area and the courtyard. I saw an example of a studio apartment as well as a 1-bedroom facility. They were neat and clean, but they were smaller than what my mom was hoping for. I did not get an opportunity to eat there, but everything looked well and looked good. All the comments of folks were positive. I thought Elderwood was very nice; it just wouldn’t work for my mom. I visited this facility

5 5 1

Lynne29 2016-02-10 The experience has been excellent at Elderwood Village, and they made everything very easy. The atmosphere is good, and the people seem happy. The employees seem happy, helpful, cheerful, upbeat, and conscientious. I know that my parents are happy with the place, but they just would rather be home. I already have recommended the place. I am a friend or relative of a resident

5 5 1

Kbrooklyn 2013-11-06 I was involved in helping a neighbor choose an assisted living facility and we could not be happier with her new home at Elderwood. She is loving it and is so involved and happy. This was a blessing to her daughter and to those of us who care about her. The staff is wonderful, the services provided are amazing and she is so happy there. I am a friend or relative of a resident

5 5 1

Mosell5 2012-11-24 ElderWood Village at Glenwood seemed like an extremely nice place to live. I know that facilities like this one are often scrutinized as cold or sterile, but this one seems different from most. Many residents would prefer to live on their own in homes, I am sure, but with the assistance that they need, ElderWood provides an excellent alternative. My mother's friend always seemed to like living in the Village. I believe that because elderly people have a harder time getting out and being involved in things, they sometimes struggle to make connections and they become more isolated. But a residence like ElderWood is a great place for elderly people to be integrated into a community. I believe this is very helpful for them. The staff always was extremely friendly, attentive, and helpful, and I thought the facility was beautiful as well. From all appearances, ElderWood is a terrific assisted living facility. I am a friend or relative of a resident

5 5 1

oldspring 2011-08-12 The staff at The Glenwood were so wonderful to my Dad. They made him feel like the mayor of the building and encouraged his great sense of humor to shine! I am a past client of this provider

5 4 1

5271 Main Street, Williamsville, NY 14221

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Elderwood Village at Williamsville (800) 385-2527

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Reviews of Elderwood Village at Williamsville

16 Reviews Write a review

Food

(3 Reviews)

Staff

(7 Reviews)

Facility

(7 Reviews)

Activities

(Not Rated)

Value

(1 Review)

Assisted Living Reviews for Elderwood Village at Williamsville

March 31, 2022

By Tami

I am a friend or relative of a current/past resident

My mom is staying at Elderwood Village at Williamsville assisted living. I think the price is just way too high over there. I take the stairs because I don't use the elevator, and it seems like nobody mops or cleans the stairs. For what my mother pays, that place should be spotless and the care should be better than it is. This is why I'm trying to get her out of there. I don't think the food is that great there, either. The staff varies, there are some nice ones and there are ones that aren't so nice to my mother. This is just going by what she says, but my mother is also very difficult so it could be that she's hard to handle at times that's why they probably get a little agitated. They shouldn't be though because that's their job. They're supposed to be able to handle people like that. They don't vacuum, and they don't dust. I don't even know what they do, because when I go there, I do some of the vacuuming and dusting for her. They wash the floors and she gets her laundry done but they don't put it away, I put it away for her. I think they need brand-new rugs there too. They have a lot of different amenities, but my mother doesn't do a lot. She kind of just stays in her room and doesn't mingle that much. They have a big turnover there too, with people, all the time. There have been 3 administrators since my mother's been there. When I call them, they always address my problems, so they're pretty good about that. They have all kinds of stuff, but my mother doesn't do anything. They have people coming in to play music and different things like that.

January 16, 2022

By Randy

I visited this facility

What I like best about Elderwood Village at Williamsville is that there's a variety of shopping and supermarkets close by. It's near my sister-in-law's place of work so she can drive right by and visit. The place was nice, nothing stuck out. The staff seemed pleasant and they're very nice. We only met the girl that toured us and the girl at the front desk, and the maintenance guy was decorating the doors and seemed very upbeat. They have church services, a pool table, and an outside courtyard and patio that's very nice.

December 05, 2021

By M.C.

I visited this facility

My sister will be moving into Elderwood Village at Williamsville. Her daughter has spoken to them and put a down payment on and all kinds of stuff already. We went to see it, and we were very impressed. What I liked most about the facility itself was they were apartments; they weren't just one room. They were like a regular apartment, and there was room in them; it wasn't real tiny quarters. The person who took us on a tour was fantastic. She was very good, very welcoming and she showed us everything and answered all our questions. The dining room was very welcoming, very neat, and clean. It was spacious and very nice. It was very good. We were very pleased with the place. We were told that they have a computer room, and we were shown a beauty salon. We saw the library and we saw the outdoor patio area. We were shown a room on the second floor. The only thing that we wish was different was that my sister really would like a two-bedroom, which we understand isn't available right now and we're hoping one opens up. It felt very homey and not institutional. We were very pleased and very surprised.

July 13, 2021

By Carla

I visited this facility

I visited Elderwood Village at Williamsville (the one on Main Street). It was very clean there, well-organized, and well run. I looked at their assisted living and saw a 1-bedroom and a studio apartment. They were both very nice. They have a movie room, a church area, a nice outside atrium, and a patio.

Provider Response

Thank you for your kind words. Our location is unique as it offers residents easy access to important community -based services including shops, restaurants, cafe's, the village library, physicians and banking institutions. Our community is designed to maintain a level of independence while enjoying the security, services and sense of community. Our enhanced level of care allows our residents to age in place in a vibrant community setting.

August 05, 2020

By JenH14225

I visited this facility

I visited this facility to see my mom after 5 months of not being able to enter. The management has done an outstanding job at keeping their staff and residents safe, disinfecting and cleaning the facility, and communicating with family members. Their safety protocols are posted and easy to follow. They are actively testing all residents and staff for COVID-19 and taking every precaution necessary. While it has been difficult not seeing my mom, they made sure she was safe and well taken care of during these trying times. I appreciate everything that have done and continue to do.

February 01, 2020

By Pam

I visited this facility

Elderwood Village at Williamsville is an absolutely beautiful building. There is no memory care. It is an open street, and anyone can come and go, so it is not a secure place. There was a very English cottage feel to it. Their rooms were gorgeous. They have high-class clienteles there. Nevertheless, their apartments were all the same. Their apartments had a bedroom, a living room, a kitchenette, and a big bathroom. They were within the ballpark of the other places as far as the money goes.

December 07, 2017

By Linda

I visited this facility

Elderwood Village at Williamsville had a lot of different activities going on, and their menu was quite extensive. If you didn't like what they're having on that particular day, they had another menu where you could pick something else. The residents were very friendly, and the staff seemed to know all of the residents, which impressed me. The apartments were handicap accessible and pet-friendly. They had people whowould come in and sing, and programs for the residents likea hangman tournament, bingo, and exercise classes. They kept you busy.

May 30, 2017

By john724048

I visited this facility

We toured the assisted living of Elderwood Village. It was OK, but the price was very high especially if you are on disability income. The place was OK. The room was too small for a two-bedroom, and the price was way out of our reach as far as being on disability income. We were there during the open house and there was a snack table, but we were only there for about a half hour.

March 30, 2017

By DN573485

I visited this facility

I liked Elderwood Village. The apartments were nice. The people were very friendly, but it was too expensive for us. They had three meals a day; the menu looked really good. Utilities were included. I talked to some of the people there who were very happy.

November 05, 2016

By Evelyn855576

I visited this facility

Elderwood at Williamsville was also a very nice facility, but it's a two or three-story arrangement where, again, my mother-in-law would be far from the elevator. It looked like they have good things. I’ve heard good things about it from friends who’ve had friends living there, so it was very nice. Probably the down side is that it is on an exceptionally busy main street, but not to mention the pleasant scenery. In fact, they have a garden area, which was nice.

October 20, 2016

By Marie688836

I am a friend or relative of a current/past resident

Elderwood Village at Williamsville was excellent in every capacity. They had many activities. They started the day with stretch and go. They had all kinds of card games and bingo. They had walking tours. They had entertainment of all kinds at least once a week with bands coming in, singers, and performers of many kinds. I was able to try their food. On the day that my sister was admitted, we were treated to lunch. The food was excellent. I had no complaint.

October 11, 2016

By Marlene267514

I visited this facility

The first one I toured was Elderwood Village at Williamsville. It was very nice. The folks there were very receptive. The representative showing me around was very good. However, the bottomline was that the only available apartments they had were on the third floor, and Mom does not do well with elevator on a regular basis by herself. They did keep us in mind in case of another opening. I saw the dining area and the courtyard. I saw an example of a studio apartment as well as a 1-bedroom facility. They were neat and clean, but they were smaller than what my mom was hoping for. I did not get an opportunity to eat there, but everything looked well and looked good. All the comments of folks were positive. I thought Elderwood was very nice; it just wouldn’t work for my mom.

February 10, 2016

By Lynne29

I am a friend or relative of a resident

The experience has been excellent at Elderwood Village, and they made everything very easy. The atmosphere is good, and the people seem happy. The employees seem happy, helpful, cheerful, upbeat, and conscientious. I know that my parents are happy with the place, but they just would rather be home. I already have recommended the place.

November 06, 2013

By Kbrooklyn

I am a friend or relative of a resident

I was involved in helping a neighbor choose an assisted living facility and we could not be happier with her new home at Elderwood. She is loving it and is so involved and happy. This was a blessing to her daughter and to those of us who care about her. The staff is wonderful, the services provided are amazing and she is so happy there.

November 24, 2012

By Mosell5

I am a friend or relative of a resident

ElderWood Village at Glenwood seemed like an extremely nice place to live. I know that facilities like this one are often scrutinized as cold or sterile, but this one seems different from most. Many residents would prefer to live on their own in homes, I am sure, but with the assistance that they need, ElderWood provides an excellent alternative. My mother's friend always seemed to like living in the Village. I believe that because elderly people have a harder time getting out and being involved in things, they sometimes struggle to make connections and they become more isolated. But a residence like ElderWood is a great place for elderly people to be integrated into a community. I believe this is very helpful for them. The staff always was extremely friendly, attentive, and helpful, and I thought the facility was beautiful as well. From all appearances, ElderWood is a terrific assisted living facility.

August 12, 2011

By oldspring

I am a past client of this provider

The staff at The Glenwood were so wonderful to my Dad. They made him feel like the mayor of the building and encouraged his great sense of humor to shine!

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Questions about Elderwood Village at Williamsville

Describe the overall population of assisted living residents at Elderwood Village at Williamsville. What is their average age? What are their favorite things to do?

Elderwood Village has an active resident mix with some centurions and some residents in their 70's. Our residents are extremely active and their favorite activity is our daily.0:00 am fitness class Our community is a vibrant mix of varied interests from book club to Bridge. Art class to scrabble.

What programs or activities does Elderwood Village at Williamsville offer to enrich residents' well-being?

We offer 7 days of full enriched programming that includes speaker series coming in and museum trips out.

What places are near Elderwood Village at Williamsville or within walking distance for assisted living residents to enjoy?

We have coffee shops, restaurants, pharmacy, and specialty shops all within 1 - 2 blocks of our community.

What transportation services does Elderwood Village at Williamsville offer to assisted living residents?

We have scheduled transportation to medical appointments, shopping, banking, restaurants and outings

What makes the chef or dining program at Elderwood Village at Williamsville exceptional? What kind of menu can assisted living residents expect?

Our Restaurant Style meal service includes home made soup daily and home made deserts. The quality of the food is exceptional with colorful, nutritional options.

What safety features or security measures does Elderwood Village at Williamsville offer to assisted living residents?

We have 24 hour staffing & Security

How does Elderwood Village at Williamsville keep residents' families informed about their loved ones?

Our nursing staff and full time social worker are in direct contact with family members regularly.

What is the care staff-to-resident ratio at Elderwood Village at Williamsville during daytime and nighttime hours?

We have both nursing and Health aids on staff.

If Elderwood Village at Williamsville accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Elderwood Village is Pet Friendly. We have lots of green space around our building with 2 separate garden areas - one including an inner courtyard.

What ongoing senior care training does the staff receive?

Ongoing training is part of the requirements all staff members.

What safety features or security measures does Elderwood Village at Williamsville provide to protect residents who wander?

Elderwood Village is a traditional setting. We do not accept residents who are wander risks.

Costs for Elderwood Village at Williamsville

Cost of Assisted Living

Starting Price

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Services and Amenities of Elderwood Village at Williamsville

Costs

All Inclusive Rent
Fee Structure Extra: One Time Community Fee Of $1,000
Assisted Living Starting At: $4228/month

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: We Do Not Offer Companion Suites
Studio Apartments

Dining options

Dining Room Shared Meals
Room Service For Meals

Features

Beauty Barber Shop
Resident Transportation
Party Space
General Store
Garden And Patio
Resident Parking

Cleaning services

Laundry For Linens
Private Cleaning Services
Housekeeping
Laundry For Clothing

Technology and entertainment

Cable In Rooms
Internet Enabled Rooms
Wifi

Health services

Medication Management
Physical Therapy
Nurse On Staff: We Have 24 Hour Nurses.
Pharma

Activities

Offsite Activities
Music
Games
Stories
Religious Services
Lectures Discussions
Book Clubs
Wii Sports
Fitness Room
Yoga
Gardening
Cooking
Arts And Crafts
Activities Extra: Cards, Entertainment, Brain Fitness, Walking Club, Bingo, Movie Nights, Men's Club

Financial guidance

Va Benefits Consultation
Financial Guidance Extra: We Are Private Pay Only (Ltc Insurance & Va Aide & Attendance Benefit Also Taken)

Guest services

Guest Parking
Guests At Mealtime
Overnight Guests

Languages

English

General

Pets: Small Pets Allowed

Range of services

Physical Therapy

Types of care

Walking Wheelchair Assistance

Licenses

Licenses: Enriched Housing
State Licenses: AF0500B

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About Elderwood Village at Williamsville

Elderwood Village at Williamville offers beautiful apartment style accommodations in either Studio, One or Two Bedroom Floor plans.

As an assisted living community, our residence is designed to help promote an independent lifestyle. Our specially designed building features spacious apartments with kitchenettes, restaurant-style dining, housekeeping, laundry service and personal care services.

The monthly rent includes all services, utilities, cable TV and personal care assistance. Unlike most facilities, there is no extra charge for daily assistance, medication management or medical care coordination. Our smaller community ~ only 87 apartments ~ offers a warm and friendly environment that you and your loved one are sure to enjoy. At ElderWood, we can also assist with any short or long term skilled care services should the need arise.

What Makes Us Special

Located in the beautiful and historic Village of Williamsville. We offer apartment style living with the extra support one may need.

Elderwood Village at Williamsville

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Services and Amenities of Elderwood Village at Williamsville

Costs

Room and housing options

Dining options

Features

Cleaning services

Technology and entertainment

Health services

Activities

Financial guidance

Guest services

Languages

General

Range of services

Types of care

Licenses

About Elderwood Village at Williamsville

What Makes Us Special

Map of Elderwood Village at Williamsville

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