Assisted Living Communities in Clarence, NY

"My grandmother lived in this facility. The staff couldn't have been kinder, both to me and my loved one. The staff in the dining room were always especially nice. they always remembered our names and had a kind word for my relative. The facility itself is just georgeous. my grandmother had the one bedroom apartment with a kitchenette. I thought it was a good size. She never really agreed. it was much smaller than the home she was used to. we very much enjoyed the backyard, just beautiful. I think they could have had more activities or more varied activities. i think the ladies like the excerise and movie night. Although, the West seneca location wasn't much help when my grandmother started forgetting. She wasn't alowed to stay after her dementia increased. The said that the open campus was a risk to her with her forgetting so much. I really wish they had a 'seasons memory care' center at that location. i think having to move only confused her more. i wish they could have done something more. "

"Heritage Manor of Lockport was nice and clean. People are very friendly. The dining rooms are big. It's a nice place, but they don't take insurance. That's the only downfall of that place. It's going to be out of pocket. They offered us refreshments. They have a puzzle room where they work on puzzles. They take the people out to parks and they go on boat rides, and they do a lot with them. It was very clean. They just did a renovation."

"My mother moved into Brookdale Kenmore. It seemed like a good fit, but within the scope the doctors at the hospital said she can live. I can't get in there, but from what I saw through the telephone and video, the staff is very nice, the admissions people were very cordial, and it was a very smooth process. They did a good job. It's a nice facility, it has very good curbside appeal, and from the outside it seems a very nice place. The room was very nice, they set it up for her, and it looked very nice. The staff was very also nice."

"Both of my parents lived here until Dad passed last fall. Mom still lives there. Have also had two other relatives live there in the past. Everyone was completely satisfied with the care received at the Manor. The staff is helpful, caring, and supportive. The residents rooms, common rooms, and grounds are well maintained and pleasant. The only thing that prevents me from giving a five is the food, which is rather bland, institutional food. My mother has some dementia and right now they are managing her care well, but as her memory worsens we are considering a skilled setting with a memory care unit. We are just so afraid that she could wander. "

"There is no comparison between Enhanced facilities. Brookdale NIagara is something so special. We have had fou relatives here in the past 10 years. Remarkably, the same Marketing Director has been there each time. We receive personal, gracious service and feel relaxed knowing that every little detail will be handled...each of our loved ones have been treated respectfully, with kindness, compassion and like a loved family member. "

"Elderwood Assisted Living at Wheatfield was wonderful, but they didn't have a memory care unit. If my husband needed extra care, we would move in there in a second. The staff was extremely nice. They had nice little houses around the property. They had everything there like exercises and a lovely dining room. It's like being in a hotel."

"I went to the Elderwood Assisted Living at Hamburg last week. None of the residents were smiling. The place was clean, the facility was nice, but it just felt a little sad. The staff was very nice, she was very helpful, gave me all the information I wanted, showed me everything possible, and took me to every floor. The room was nice, nothing special. The room she showed me was a room that they were in the process of cleaning after someone left, so it wasn't in pristine condition, but I understood that. The food looked nice. The menu looked fine. I didn't get to sample any food. The dining area seemed nice. It was in the middle of the village. There was no green space around it. If you wanted to sit outside, you were sitting in the parking lot."

"The Manor House’s apartment is beautiful. The staff is very friendly and helpful. My mother said the food is very good. There’s all kinds of activities, like visitors who play music, bingo, arts and crafts, and outings, and special parties, like one for Mardi Gras. This place is great. "

"My mom moved to Brothers Of Mercy Sacred Heart Home. It's really been very positive. They're very caring. They get all three meals and snacks. They always have snacks available. The facility, it's single-level. It has wide halls, no obstructions, and her doors are all wide. She's got a sliding door in her bathroom. It's just really nice. It's newer. They have bingo. They had a custom party for Halloween. They went trick or treating. They do manicures. They do have happy hour and they usually have snacks and drinks. They have games. They have name-that-tune kind of games and things like that. They always have puzzles going and coloring. They do have a lot of what's going on. I think it's well worth the money."

"Brothers of Mercy has a great reputation within our local community. It is known for its level of care and quality of staff. I found both of those things to be true regarding my experience. My Grandfather was a resident here for several years and we found the experience to be pleasant. They really made this difficult transition easier. The staff was always attentive and caring. They were quick to give updates and really seemed to pay attention to my Grandfather. His care was also very good. The only real negative is that the facilities are a bit older and lack some of the updates and modern touches new places have. However, our family agreed that the level of care and service far outweighed the need for better facilities. We would totally recommended the Brothers of Mercy facilities to anyone looking to transition a loved one into an assisted living facility. "

"I loved Vinecroft, but if my mom needed more elevated care, she would have to change facilities. It was fine, and everything was satisfactory. The staff who gave me the tour was wonderful, and everything was really clear. "

"The facility and caregivers are 5 star. Wonderful place for my mom. It is like a resort...so clean, and staff so caring. Can't say enough good things about it. "

"My mother is over at Brompton Heights now. We choose it because she needs an enhanced assisted living, and there is not a lot to pick from for that purpose. They have lots of activities. My mother is in the memory care section so she cannot participate in the activities of the bigger group. But they have arts & crafts and they have seniors out yesterday. They can take them to doctor's appointment, but we rather do it ourselves. The caregivers are pretty good. I am quite pleased with them, especially she has one favorite nurse that she just loves. The place is clean, but the other section is so big, and I wonder how people can go along with it being so big. It is just too far for me to drive. I ate there a couple of times and I think the food is pretty good. "

"GreenField is the best place I've ever seen. It is expensive though. If I win the lottery, I'm going there. It is extraordinary. The cleanliness, the décor, the caliber of everything, and the people - They are superior in everything. They have trips and movies. They have the usual stuff. Anything that is out there, they do. The people working there were outstanding. GreenField is as perfect as they can get, but I can't afford it. With GreenField's food, they have home-made soups twice a day everyday of the week. You name it, they have it. It was extraordinary. I was in there in rehab, but I did see the assisted living and the nursing home part, and I thought, if I have money, I would stay there. "