Offers Assisted Living and Memory Care

12 Reviews
2248 Old Union Road, Cheektowaga, NY 14227
Call (800) 385-2527
Glenwell (800) 385-2527

Reviews of Glenwell

12 Reviews Write a review
(3 Reviews)
(5 Reviews)
(5 Reviews)
(3 Reviews)
(3 Reviews)

Assisted Living Reviews for Glenwell

March 22, 2016

By Beth A

I am a friend or relative of resident

We had a dreadful experience here. My Dad was placed here due to dementia. Although many of the care staff were very nice, I often found him in the same clothing for several days. I once found him lying in bed, in a urine puddle. They mishandled his medications often, and never had an explanation for it. Instead they tried to blame me. I wasn't the one giving him the meds! They eventually sent him to the VA after he was found sitting on the floor. They said they couldn't be sure he hadn't fallen. He told me he was sitting on the floor because he'd soiled himself and didn't want to get the bed dirty! Once he was at the VA, they refused to allow him to return. That's what's known as a "nursing home dump". As long as you never challenge administration, and don't visit more than once a week, you'll think everything is fine. If you visit unannounced on an unexpected day, you'll see the truth.

October 09, 2014

By helpformom1

I visited this facility

Mother was screened and accepted to the memory care unit due to dementia, unable to place her because they wanted a signed contract of 2 years private pay, if she had that much $ I would hire personal aids for her home. Facility looks nice, certain staff nice and social, others ignore you when they walk by.

June 09, 2013

By Tball716

I visited this facility

well I visited Glennwell and it was very nice as far as looks of the place but the staff is horrible there not friendly at all.

June 01, 2012

By ainfurnari

I am a friend or relative of a resident

My wife grandmother was at Glenwell A DePaul Senior Living Facility. She was there until her estate was liquidated and was forced to go to an Erie County nursing home where medicaid picked up the cost. I remeber Glenwell DePaul to be a very clean and friendly facility that provided assisted living and care to middle class seniors. The several times we visited, I remember that my grandmother in law (who was like a grandmother to me was always helped with bathing and grooming. She was clean and well looked after. Also, I remember that the food they gave her was always presentable and looked and smelled great. I can't say anything about how the food tasted because I never tried it. they also provided activities and areas where she could sit with others who lived there for entertainment, friendship and leisure. The staff was always pleasant and "down to earth"; ready to address any concerns of the family and make you feel welcome. The staff would even sometimes wheel my wife's grandmother outside to sit in front and they would stay and chat a while with her. I was very impressed with the respect they gave her and the way they treated her. I have seen more upscale assisted living facilities in that area that had a "colder" atmosphere. My wife's grandmother was kept clean, treated with respect and built relationships with the staff and residents. I would recommend this facility to anyone in a similar situation that my wife's family had to face.
See all Assisted Living reviews (11) See fewer reviews

Memory Care Reviews for Glenwell

Get Costs

Photos of Glenwell

Get Costs

Services and Amenities of Glenwell

Room and housing options

  • Studio Apartments

Dining options

  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Garden And Patio

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Health services

  • Medication Management
  • Pharma


  • Religious Services

Guest services

  • Guests At Mealtime


  • English


  • Resident Capacity: 120

Types of care

  • Meal Preparation
Get Costs

About Glenwell

Our community offers the comforts of home, a commitment to enhancing quality of life, and personal care services in a supportive environment that promotes independence. We add a personal touch to all that we do. Our community also offers a memory care unit for those with Alzheimer's disease and other forms of dementia. Our staff work closely with residents and family members to appropriately meet their needs.

Get Costs

Map of Glenwell

Request Info

Request Info


  • By clicking "Request Info", you agree to our Terms of Use, our Privacy Policy, and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, may reach out to you about senior living solutions or Medicare insurance using a system that can auto-dial; however, you do not need to consent to this to use our service.