Peregrine Senior Living at Orchard Park

Dear Quaker's Landing Staff and Friends, Quaker's Landing is "home" to Mom. This year marks her third year as a resident. The administration and staff are wonderful to her. She is happy and genuinely loved and cared for by all of the staff. She enjoys the music and art programs, as well as playing the Wii games and having her hair done in the salon each week. Playing Scrabble is fun for her and she has found new friends who like to play too. I can't say enough about how the staff pays attention to helping her physically and emotionally to deal with her memory loss, which is very scary for anyone facing the reality of Alzheimer's disease. As mom says, "Trying to remember is like chasing an echo." Thank you for all you do, Linda B. and family

My grandmother stayed at Quaker's Landing Memory Care Community. It was hard because she was already forgetting quite alot when she had to go there. The place is really nice looking. My grandmother was very confused and didn't know why she was there. I found her wandering around trying to figure out how to get out when we got there. I don't understand why someone wasn't helping her. I talked to the staff and found out that she had set off alot of alarms that day. she kept trying to go out the door. It is a memory care facility, you think they would be used to dealing with that sort of thing, but it didn't seem as if the staff was up to it. My uncle told me that she was calling him 20 times a day to ask where she was. I don't know why the staff wasn't helping. We went to her room and it was nice. she shared a room with another resident. It was decorated cute and they had a bathroom in the room. We were there during lunch time, in my grandmother's room. I asked and they told me to wait, that they come for each resident one at a time. They never came for my grandmother. I finally had to ask again to remind someone to take her to the dining room. If I wasn't there, I don't know if she would have ate that day. I was also upset when I heard the medication that the doctor there put her on. It was way too much. They had her on a very powerful medication to sedate her. I think they wanted their residents incapacitated. I don't remember her name now, but there was a staff member that I saw being unfriendly to a resident. I wanted to report her. I didn't get the chance. My grandmother developed some health problems and was no longer eligible to stay there. You can have memory problems, but must be relatively healthy to live there.

I have volunteered at Nursing Homes for over 6 years and I am fully aware of the conditions that elderly residents, especially residents suffering from Alzheimer's Disease, need to prosper. Mental activity to keep them stimulated is the number one most important things this can range from a simple hi, how ya doing? to a 15-minute conversation with an elderly person who is suffering from memory loss and mental decay. The Quaker Landing Assisted Living Community staff clearly fails to grasp this concept. When visiting their facilities to pay a visit to my Great Aunt I saw absolutely no interaction with residents. The residents were left to huddle together in a silent circle while the few staff members talked among themselves. The residents were constantly treated harshly and impatiently if they were even spoken to at all. The elderly need to be taken care of lovingly; I would definitely not recommend this assisted living community to anyone who cares for their loved one.