Berkeley at Short Pump

Henry

I liked the location and I liked their facilities. The apartment that I saw had a refrigerator. They had a gym, outdoor spaces, and balconies. Three meals were included in the price. The staff who gave me the tour was very nice.

Fred

It was a great facility. All the staff were very very helpful and patient. They were incredibly nice and empathetic. The rooms were also nice and very accommodating with everything. Everywhere looked great. We saw all types of levels, like people that were in wheelchairs or walkers or walking normally. Their workout facilities and activities were great. All around, it was nice.

Keith

It had a beautiful campus and a beautiful lobby. The public areas were beautiful and very clean, with no odors. The rooms were larger and more accommodating. The staff was excellent, knowledgeable, and helpful. The dining area was beautiful and clean. They have a full schedule of activities. They had residents actively involved in activities. I like that they have a barbershop.

Phyllis

I had an in-person tour. I liked their secured assisted living. If a person needs memory care, you don't want them in a memory care facility where the people are inactive (versus people that are still active but need memory care). I liked the fact that they offer both. The facility was clean and looked like they had a lot of activities going on in both areas. The people were very friendly and very thorough with information. I'm just satisfied with the whole presentation of their facility. I saw the assisted living people doing movie time together, and a lot of art activities that they had done. The memory care people were engaged in a hot topic memory game that allowed them to finish the sentence or a phrase, so they were all very engaged. And the people seemed to be happy and very friendly as we walked the halls. Even the residents spoke and waved. There was a courtyard. They have a bus for field trips. I liked the art rooms.

Sharon

I visited, and it was really clean. Everybody was really nice. When we went there, they were getting ready to have supper, and they also fixed us meals to go, and the food was very good. The room that they showed my dad was very nice, very clean, and I think it would fit him just nicely. The one who assisted me was super nice. I can't remember her name, but she was really nice, and very helpful.