$1,761
Brookwood Retirement Community
12100 Reed Hartman Highway, Cincinnati, OH 45241
3.55
(18 reviews)
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Reviews of Brookwood Retirement Community in Cincinnati, Ohio
3.55
(18 reviews)
Facility
3.3
Staff
2.8
Food
2.5
Activities
2.5
Value
3.3
Trenda
4
|
July 4, 2023
My mom is in Brookwood Retirement Community. She fell and broke her wrists and her clavicle, and she was in rehab for 21 days. Now she's in long-term care. They don't have a memory care unit, but all the patients on this floor do have memory issues. She doesn't know where she is, but I'd say it's pretty good. She has to be fed because her right wrist is broken and she's right-handed. But she seems happy. I think they're pretty good. They answer my questions. My mom is in bed all the time, but she does get kind of rambunctious. I told the one nurse yesterday that my mom is pretty spry to be 94 years old. She will get in the wheelchair and shuffle all over the place. She will get up and try to walk into other people's rooms. She has a roommate, and she went and got in her bed because she did not want to get up. There are two in the room. I didn't want her in a private room because it costs more. It's very plain. They have beds, TVs, and then nothing on the walls. They have a curtain, too. She's by a window, but all she sees is part of the building. If she sits up, then she can see out the window. When they moved her from rehab to long-term, I walked in after they had moved her upstairs and her breakfast is sitting there and it was cold. I talked to the nurse and the nurse did not know that she needed to be fed. So, I fed her what she would eat. And after that, they started feeding her. They will take them down to the common room for bingo. But she doesn't know what was going on. So, she'd picked up the card and she'll be like, "I guess I better put this back in." She doesn't know how to do anything anymore. They do get them out of the room and try to do stuff with them, whether they do it or not. I don't see the staff that often, and I have to hunt them down when I want to ask them a question. But there's more than one patient, so I understand that they're busy. I haven't smelled any funky smells or anything.
Gloriadcb
2
|
June 26, 2023
Limited Staffing. Nurses are on their cell phones in the hallway. Limited interaction with the patients. Rooms are not clean. Patients are often left alone.
mendel
3
|
April 17, 2023
my friend has little family so as his lifelong friend I selected Brookwood for him based upon several things. It is a clean facility. There has been a great deal of staff turnover in the dining related area and my friend complains frequently(some is his pickiness)about the food. They are getting ready to install the 4th administrator in the 16 months he has been there. The STNA aide is wonderful and exceedingly helpful on the days she is there. Sadly, patient is not a self starter and no one prods him to attempt walker use rather than sitting in his wheelchair.
Catherine
4
|
February 10, 2023
We chose Brookwood Retirement Community because dad had therapy there before and so he feels comfortable there. They're very responsive to his needs and when I have questions. They are very understanding of our situation. So, it's been really good. My dad enjoys the food. He cleans his plate all the time. They have a courtyard, a salon, a nice lower level, and little areas on each floor where you can do family things. It's a nice place.
jamiechambers
1
|
March 22, 2019
I would say the house keeping is extremely poor but they do not clean at all. A patient there hasn't had any housekeeping. They empty the trash can and do not put fresh trash bags back in the can. The floor has not been mopped and the patient cleans his own bathroom. A gaping hole in the ceiling was left for quite some time. I saw and took photos of medication laying in the floor in the hallway. My return visit 2 days later said medication was still in the hallway floor. One of the nurses does not properly administer Insulin and it dripped down the patients arm not in his blood stream. The state needs to go in and investigate. Said patient was horribly neglected and now has a great possibility of losing his foot due to neglect he received there. I am totally disgusted by the level of care in this facility. I wouldn't suggest taking loved ones to this facility. There are recordings of incidents that have taken place in this particular facility that raises serious concern.
Susan
3
|
July 31, 2018
My friend spent about a week at Brookwood Retirement Community. It's very nice. The only thing that was not nice is when you walk in there are so many people in wheelchairs sitting right by the front door. When you're coming in and you're ambulatory, that's not always a nice sight to see. The food seemed to be quite good for him and he experienced some activities there.
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Services and Amenities of Brookwood Retirement Community in Cincinnati, Ohio
Features
- Pool
Health services
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
Languages
- English
Medicare
Health
2.0
Overall
2.0
Quality
5.0
Staff
1.0
About Brookwood Retirement Community in Cincinnati, Ohio
Brookwood Retirement Community is a Senior Living provider in Cincinnati, Ohio that offers residents Nursing Homes and Assisted Living services. Contact Brookwood Retirement Community for more details on services and rates.
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