Orchard Park Assisted Living

I AM SO DISAPPOINTED WITH THIS AIDE THEY HAVE NAMED WHITNEY SHE IS VERY RUDE AND MEAN TO MY MOTHER AND BECAUSE OF THIS I AM LOOKING FOR ANOTHER PLACE TO MOVE HER. NOBODY DESERVES TO BE YELLED AT OR TOLD TO WAIT WHILE SHE IS TEXTING OR WHINING BECAUSE SHE IS PREGNANT! SHE IS VERY ROUGH AND ALWAYS SO UNPROFESSIONAL AND BEYOND LAZY. I AM DISAPPOINTED WITH BOTH TINA'S THAT CALL THEM SELVES NURSES THEY ARE JOKES AND WORRY MORE ABOUT CIGARETTES AND TEXTING ON THEIR PHONES AND NEVER SMILE OR SPEAK ! THAT SO CALLED AIDE ANGIE WOW THAT IS AN EVEN BIGGER DISAPPOINTMENT SHE IS LAZY AND RUDE . SHE IS ALWAYS AT THE NURSES MED CART EVERY TIME I COME TO SEE MY MOTHER OR WALKING AROUND LIKE SHE IS LOST. I WOULD LIKE TO SPEAK TO CORPORATE PERSONALLY ABOUT ALL OF THESE AND MORE ISSUES. MY MOTHER TELLS ME STUFF EVERYDAY AND I AM BEYOND SICK ABOUT IT! I HAVE NEVER SEEN A PLACE RAN SO BACKWARDS AND THE GOOD GIRLS GET TREATED LIKE DIRT AND THE LAZY ONES GET PRAISED! NIGHT SHIFT IS ALL AROUND RUDE AND DISRESPECTFUL! THE KITCHEN STAFF ARE RUDE AND DONT WEAR HAIR NETS AND THE AIDES HAVE TO DO ALL THEIR WORK AFTER THEY BEEN CLEANING UP BEHIND PEOPLE AND ANIMALS ALL DAY. I CANT WAIT TO GET MOM AWAY FROM THESE ONES MENTIONED! THE GOOD ONES ALREADY GOT A POSITIVE REVIEW FROM ME AND MY HUSBAND!

I have been very happy with my experience with Orchard Park. My Mom has really transitioned into the community. The caring staff have made sure all of her needs are met, and make her feel at home. She has a nice room, that she has furnished with things from home. She is really happy that she can have her dog with her.

I wanna thank Misty for all her hard work. She always go above and beyond and the way she interacts with the residents and families including mine shows how truly compassionate she is. She is always smiling and has a great positive attitude! She always shows hospitality and offers any help necessary! She is a great asset to Orchard Park thank you again.

Thank you for having Misty! Her positive attitude makes a complete difference and that smile she always has on her face makes you feel welcome. Plus she is always singing a different song and happy go lucky. She definitely deserves Employee of the year!!!

Misty is GREAT! She takes her time out to talk to you and make sure you don't need anything and if you do she will make sure you get it. She is always smiling and that positive attitude rubs off on others. She makes the building a big difference while she is working. Mom loves her brags about her all the time. Stated she is the only one who comes in to make sure i am ok and takes her time out to talk to me. I am very happy to hear this every time I come in.

It is a nice place and for the most part the girls are nice. But I have to point out one person in particular she is always so friendly and her smile lights up the room. She always takes her time out to speak to whomever walks through those doors and I know those girls don't have much time to do that but she makes sure she does. She is always helpful and such a great asset to Orchard Park. Thank you Misty for all your hard work. You should be recognized more. I appreciate all that you do.

Misty is great and always so friendly. Her smiles and laughter lights the whole building up and she is always so generous and i am glad she is there. I feel safe and secure with mom being there with such a compassionate person as Misty.

About a year ago after several falls, my 95-year old mother realized she could no longer live alone. Her immediate family, my brother and I, are geographically separated from Bucyrus. My mother wanted to stay close to her extended support group and church. She preferred to go into Orchard Park for assisted living. We have been delighted with that choice. Orchard Park has wonderful care with a great staff. The management gave us good suggestions on where to obtain financial help and have been very flexible in providing her needs. They call me whenever there is a problem or concern with her health or physical well being. I recently received such a call and decided to travel to Bucyrus to resolve a couple of issues. When I arrived I learned that Orchard Park had already resolved one important issue. When I met with her doctor, I learned that every issue, for which I had been called, had been documented in detail and forward to him for further evaluation. The doctor was very complementary about the Orchard Park staff in their thoroughness and attentiveness. My mother is very happy in this facility and I am very comfortable that she is receiving excellent care. I would highly recommend Orchard Park to all those in the Bucyrus area that need an assisted living facility. For those of you near Upper Sandusky, the same management team runs a facility there, as well.