Trustwell Living at Mansfield Place

Gary

My wife stayed at Trustwell Living at Mansfield Place for a while. The aides were very good, although the communication initially was not complete with the administrators. They were very good with activities. They had a nice meeting area.

Glenda

The staff at Trustwell Living at Mansfield Place has been very helpful. I've had a lot of other things to do, so they have been taking care of my mother. They said she's joining in the activities. She's in a one-bedroom with a little living room, kitchenette, and bathroom. You have to supply your own furniture in it. I made it as sparse as I could, but enough that it's comfortable for her because she's in a wheelchair. I was just there this morning, and it's clean. The bed wasn't made, but knowing her, she'd probably been in and out of it five times. There are two or three different common areas. Some people were in the dining room and then there were two living room-type things. I know she goes to the dining room for the meals. The building is very clean, smells wonderful when you walk in, and does not have an odor about it. The staff is great.

Provider Response

Peggy K.

April 13, 2020 My uncle has been a resident at Mansfield Place for nearly two years and we have been pleased with his personal care and all that he’s offered in the sun porch, outdoor courtyard, activities, family events as well as an environment much like home. During this time of Covid19, we have appreciated the frequent contacts by email from several members of the staff at Mansfield Place as well as personal phone calls by Megan. Those things have helped us feel connected and offered us peace of mind since we cannot visit my uncle. Megan has assisted my uncle with setting up “dining in” in his apartment, has encouraged him to walk more and practice his Physical Therapy exercises. All these things are so essential to maintaining his health. We realize the responsibility given the staff is great and we can trust they have each resident’s best interest at the forefront of their care. This is the best place for my uncle to receive the care he needs.

Rharp

My father had moved in just three weeks prior to the Covid 19 Quarantine so I was extremely apprehensive about the situation of not getting to see him, him not quite knowing the staff , surroundings and the routine quite yet, etc. etc. The staff has gone above and beyond in helping the residents (and family members!) adjust to this new normal. He is being cared for Very Well! Fortunately, my fathers apartment is on the outer edge of the building so that I can visit with him from just outside his window. He and his apartment both look clean and he is healthy and doing well. This is a huge relief to me!

Auntie D

Thankful to say that my MIL receives good care at the Mansfield Place. It is a small facility but very homey/cozy with a family feel ... unlike some of the larger area assisted livings which seemed a little more institutional. Have always found the staff to be pleasant and caring. During this COVID19 pandemic, they have done an admirable job of providing stimulating activities since visitors are unable to go in and out as before.

Christine Maxwell

Mansfield Place continues to be a wonderful home for my father! The facility is decorated just like your own home, so comfortable when you walk in. There is a locked front door and you must be coded in/out by a staff member for the safety of all! Smiling friendly faces and hellos from staff and residents greet you! The caring staff look out for the health and wellness of the residents, treating them with love like their own parent or grandparent. They are so patient, taking time to help each one with their specific level of needs and pay attention to the necessary details. Residents enjoy a variety of activities and entertainment; daily, weekly, monthly, as well as family activities. All the holidays are celebrated with decorations and a lot of enthusiasm! Each apartment has a kitchenette with refrigerator and microwave, full bathroom with shower, large walk-in closet and with plenty of room for your loved one’s furniture and personal things. There is laundry service, housekeeping, three healthy meals served daily in the dining room plus snacks, a beauty shop weekly, maintenance person on staff as needed, foot doctor regularly, therapy is available in house with doctor’s orders, lovely garden room and outside enclosed garden/patio area. A truly amazing place, they go above and beyond, making you feel like one big family!