The Best Assisted Living Communities in Franklin County, OH

"My mother-in-law has moved into The Avalon of New Albany. She's only been there for three days, but so far, so good. I like it because there are a lot of people who are at the same level as she is. In her previous location, most of the residents were nonverbal, so she didn't have anybody to talk to but the staff. I've only had interaction with the staff on move-in date, so it was fine. The move-in coordinator and the nurse came in to speak with us. Communication was good. She has a nice-sized room. It came with a built-in, attached to the wall, closet like an armoire for her clothing, but we had to provide everything else. It's a studio apartment with her own private bath. She's been doing lots of activities like arts and crafts. They appear to have a lot going on, but they also have three levels. They have the senior living on the first floor, assisted living on the second floor, and then memory care on the third. Every time we're there, we see the bus hauling people in and out, like going out on little excursions or whatever. They seem to be a very active community. She eats grilled cheese every meal, so she seems to love it. As long as they have that available for her every meal, which they do, and that she's happy, then that's all that matters. The first two floors are very nice. The memory care is not very exciting. It seems dated on the third floor, and they could use some additional ventilation and deodorizing because when you have memory care, you have a lot of incontinent type of tenants. The smell is not pleasant, but her room is great. It's just that they need to take care of that. I am saving $3,500 a month by moving her there. She is having conversations with people. We're very happy we've moved her there."

"I toured Kensington Place Retirement Community. I like the apartments. The assisted living and the memory care apartments were the same size as the independent living. They had a nice layout for community areas and a nice outside area where people could sit. It's very nice. The staff members were all friendly and they related well to the residents. The facility was very well made."

"I will move into The Village of Westerville. The first thing was that the facility manager invited me and my friend to have lunch there, and the food was delicious. It's very nice on the first floor, and the courtyard at the back. I'm very impressed by the whole facility. Everyone was friendly. The staff was extremely friendly and welcoming. They had a small refrigerator and a small stove. The building is built like a square, with a courtyard in the middle. They also have seating spaces in front of the building and different places outside."

"I visited Westerwood. They have a lot of variation in services and a lot of things to do. I liked that place. The guy sat down, took a lot of time with me, and went over stuff with me. He went over everything thoroughly with me. I interacted with the receptionist there. She was very accommodating. The facility looked very nice. They had a studio, a one-bedroom, and a two-bedroom. They had a lot of different types of facilities. They had their bank in there. They had an actual weight room in there. They had a little bit of everything. Anything you wanted, they had there. They have somebody in there to help you walk better. They have physical therapy onsite. They have movie nights, and they have a choir. They have things to do all day long if you want to."

"My brother has moved into Brookdale Westerville. He and his wife were both happy with it. They chose it because the place was clean and nice, and the residents when we visited seemed happy. I know the price had something to do with it, too, because memory care is expensive. The staff is very friendly and the nurses are very kind. According to my brother, the food is delicious. I know they've got activities. I know they do stuff with him, but we haven't been there long enough. It's very clean."

"I toured Bickford of Bexley. It's excellent. The dining area and the room were beautiful. The room was smaller than the one at the other facility, but it was beautiful, and so was the price. The person who gave the tour was very professional and answered all my questions. I sat down with a nurse at Bickford only because she was the one who scheduled me to talk with. She took down notes and concerns with my sister, but once I voiced that she would eventually need Medicaid, it was off the table."

"My tour of Oakleaf Village of Columbus was nice. It was a wonderful place. Britney was very knowledgeable about the facility. The room was nice; it was almost like an apartment and it could offer a great deal of independence to my mom. The facility was clean. What I liked most about the facility was that the dining room area was almost like a restaurant to the point where you could order food any time of day. It was like limitless food and it was included in your package. It looked almost gourmet-like; it wasn't cafeteria-style or undesirable looking. It was nice looking too, which to me was important. I think it was during Halloween that I was there, so everything looked nicely decorated. The staff was very pleasant and very warm."

"I went to look at Wexner Heritage Village - Creekside at The Village. The place was very clean. The staff was wonderful. The lady who greeted us was kind of not wonderful. But the lady who runs it was very informative, great to talk to, and answered a lot of questions. It was a very nice place. I saw the menu, but I did not try anything on it. They took us around and showed us the apartments, which were very nice. They were having a little concert downstairs, which was nice to see as well. It was almost like a hotel."

"My experience with Danbury in Westerville has been exceptional. As a facility entrusted with the care of my aging parents, Danbury has consistently exceeded my expectations in every aspect. The facility is impeccably clean and well-kept. From the moment you step inside, you can immediately sense the dedication to maintaining a comfortable and hygienic environment for residents. I believe this type of attention to detail speaks volumes about their overall commitment to quality. What truly distinguishes Danbury, however, is its staff. In all my interactions, from administrative personnel to caregivers, I have encountered individuals who are not only highly professional but also genuinely caring. Their compassion and dedication to their work are evident in the way they treat residents and family members alike. My parents are in memory care, and I am grateful for the opportunities they have to engage in the 5 to 6 activities offered daily. These activities are designed especially for memory care residents and include things like sing-alongs, pet therapy, storytelling, and chair exercise. They have even taken 'field trips' which allow residents to get out and experience the beautiful parks nearby. Another standout feature of Danbury is their food services. The meals provided are nutritious and, according to my mother, delicious, thus ensuring residents are well-nourished and satisfied. Most importantly, the nursing and caregiving staff at Danbury approach their work with a profound sense of respect and dignity, which has been incredibly reassuring for my family. Knowing that my parents are safe and in such capable and compassionate hands brings us great peace of mind."

"I went to Alpine House of Columbus. It was a great experience. The staff was lovely. The place was lovely. I liked everything that I heard. It was a nice facility. I liked the stairway and they had an elevator, too, so that's a plus. They offer the laundry and help you with your medicine, and they do housecleaning. As far as I could see, everything was nice."

"Harrison on 5th by Senior Star is the place I like the best out of the four I've seen so far. Its appearance is very appealing. Everyone that I met were staff members and also residents. The staff members seemed very capable, very friendly, and very professional. The residents appeared, to me, to be very happy. The facility was very clean, very fresh looking, attractive, nicely painted, and appeared to be nicely maintained. The person who gave me the tour was Seneca. The reason I like this facility the best of the four I have seen so far is because she was so transparent about everything, about the costs and the charges for the level of care. With the others, there will be more work for me to figure out what it would cost for my cousin to go there or I won't be able to find out what they consider her level of care to be until after the assessment. At Harrison on 5th by Senior Star, based on my description of her needs, they came up with what they thought was the likely level of care cost, and they said this can change after they do an assessment in some way (in person or electronically), and then they could tell me for sure. They were the only one of the four that gave me an idea in advance right on the spot."

"I like the atmosphere and the staff at Brookdale Lakeview Crossing. They were very friendly, but they were also knowledgeable and caring about my concerns and questions, and thoroughly went over everything. I like the cleanliness and the tours of everything I saw from just walking into the reception area to the dining area, the recreational facilities, and all the amenities that they offer. Also, I like that it's five minutes from my house. Their studio has a full bath with a walk-in shower. There is a microwave, a refrigerator, cable TV, and internet. They provide three meals a day and they have a private dining room if the family wants to come in and bring food or they would cater food for you to have with the family alone. Everybody that I encountered there was very friendly."

"We went to Bickford of Worthington. The building seemed very open and very comfortable. The staff members were friendly and knowledgeable. They seemed to be very supportive of the residents there. They were open with information. If I had any questions or if I thought of anything, they were ready to answer whatever my concerns were in preparation for my grandmother. They had various sizes of rooms. The ones I got to see were the smaller ones. Depending on what size of room you might need, they had a schedule based on how much you could pay. I think it was either per day or per week or something like that. The place looked clean and well-kept from what I could tell. I didn't get a chance to try their food. It smelled good though. From what I could see, it looked like the people were comfortable."

"The Coventry Senior Living was very pretty. It's only been there for 14 months so it was the newest with the biggest rooms and the most activities. I met the woman who gave me a tour, I met two nurses, the chef, the dining room supervisor, and the receptionist. All of them are very friendly. They stopped at the table where we were talking and chatted for a few minutes. All of them stopped, except the receptionist, because she had to stay in the lobby. I did not eat there but I talked to the chef. He said that they don't open cans and they don't freeze their vegetables. All of their vegetables are fresh. That's the only place where I got any information about food. I just don't know what it would cost for my cousin to go there, and that was the drawback. They were a little vague. They said they're willing to do an assessment, even if we haven't decided she's coming, like on FaceTime or something, because my cousin is not local. So, they said they could do a long-distance assessment, then they could tell us which level of care she would be in. If I were younger and had unlimited time, I could do all these assessments and find out exactly what it would cost everywhere, but I'm not younger. They've got a beautiful library and three dining rooms connected to each other. It's beautifully laid out. It's in a busy neighborhood, a construction zone, so I wouldn't give the neighborhood a high mark, but the facility is beautiful. There's a parking garage."