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Paramount Senior Living at Polaris

702 Polaris Parkway, Westerville, OH 43082

(800) 558-0653

Verified Partner

3.63

(11 reviews)

Offers Independent Living, Assisted Living, and Memory Care
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Reviews of Paramount Senior Living at Polaris in Westerville, Ohio

3.63

(11 reviews)

  • Facility

    4.5

  • Staff

    3.4

  • Food

    3.5

  • Activities

    3.7

  • Value

    3.3

Mike

5

January 31, 2024

I am a friend or relative of a current/past resident

Very clean facility with personable staff. Generally happy with the care being provided.

Lindsey

2

April 11, 2023

I am a friend or relative of a current/past resident

I do not recommend Paramount Senior Living at Polaris at all. It was just overall a very bad situation, ever since they got new leadership, it's just been awful. They won't help my dad, they're very rude to my mom and me, and that's why we're leaving. The food is ok, but it's not consistent and very rarely delivered warm to the residents, it's usually cold. Everything's delivered at about room temperature. The meals were small portions, and there was a lot of repetitive food and a lot of pasta. They have a lot of activities available. They have an activity room, they have games and stuff that they can play, they have a piano, and a movie screening room with a popcorn machine. The head director and the head of billing in the home office, they call it, none of them are on the same page, and they don't listen. It's a sad situation, and they shouldn't be working with people at all.

CapeGuy75

1

March 3, 2023

I am a friend or relative of a current/past resident

Staff is AWFUL...Rude is an understatement...They will talk and treat your loved one ANY way they please...Stay away from this place+

llsl1002

1

December 16, 2022

I am a friend or relative of a current/past resident

Staff could not care less about patients. My loved one requires feeding and gets no assistance. Laundry constantly missing. To get basic Tylenol can take up to 4 days. Staff gets defensive when any issues are brought up. Smells like urine and neglect.

Provider Response

We are sorry that this has been your experience. This is not Paramount procedure. We are available to address any and all concerns. Please direct your concerns to us.

J. Forcina

5

August 1, 2022

I am a friend or relative of a current/past resident

I would like to share my experiences with this location. My dad entered on 8/21/22. I am not an employee. My dad lived with me since 2005. In 2021 his care far exceeded what we were able to provide with home aids and ourselves. Plus, my home was not wheelchair accessible and this meant that my dad was now isolated from the outside world. I began to look for a better situation and Paramount was my first stop as it is the the closest to my home. I have been nothing but impressed with the level of care and communication I receive regarding my dad. I cannot comment on other posts that state that their loved one is in a cramped room because my dad has what is called a "studio" so it is his alone. Whenever I have had an issue or a concern it has been immediately dealt with (and my concerns have been about my dad - not the staff). From Angel at the front desk to Lori his nurse to all the aids that assist him all the way to Angie the director - I have been extremely pleased. My dad now has people he interacts with all day, meals prepared 3 times a day, all the snacks he could want, hygiene care (they have their own "beauty parlor" and physical therapy in their gym. The facility did recently take in many other patients from another facility that was closing but I think that this has made things more lively as there were only a few residents when my dad entered. This is on the more expensive side of the facilities that I looked at but I am a firm believer that you get what you pay for - we do not get any assistance to cover costs. I appreciate that each case is different and you need to evaluate what the right level of care is for your loved one. I am happy with the one on one help that my dad has and all of the staff that attend to them. I am there every week, sometimes multiple times, and I have never witnessed anything that would make me concerned.

Cheryl

2

June 5, 2022

I visited this facility

Paramount Senior Living at Polaris was beautiful, but it's overpriced. The staff was rude. The owner was rude, and the rooms were very tiny. He told us we needed to put two people in there. There would be no way you could fit two people in those rooms. The dining area was gorgeous. It's a brand new facility, and the amenities were phenomenal. It was the rudeness turned me off. I wouldn't want any of those people taking care of my mom. The owner was blunt, and he was not very welcoming at all. If they're rude to me, how are they going to treat my mother? I wouldn't send anyone there.

Greg

4

May 12, 2022

I am a friend or relative of a current/past resident

We chose Paramount Senior Living at Polaris because they had the medical attention they could give to my dad and they've been very polite. The meals taste good and there was plenty of it. They have a lot of activities, too. They have a courtyard and inside the building, they've got a nice dining area and a nice craft area. Their rooms were large for all the people that were there.

Michele

5

March 20, 2022

I visited this facility

We went to look at Paramount Senior Living at Polaris. It looks like a fantastic place. It is brand new. They had nice people. It looked like they had staff that was adequate for everyone there. They offer salon services. They have a ton of activities that they do during the month. We got to meet the chef that does the food daily. They had bingo and movies. The rooms looked very nice. They had a walk-in shower and a place for them to sit down to shower. They had nice big windows to look outside.

Roger

5

August 29, 2021

I visited this facility

Paramount Senior Living at Polaris was brand new. They were very accommodating. We didn't meet very many people as far as staff goes. I just met the head nurse and she was fine. The facilities were outstanding. They had everything like a theater, a salon, a gym, and stuff like that. Cleanliness was very nice, and upkeep was excellent. It's on the main road, Polaris Parkway, and it's very convenient to Westerville. It's only about 3 miles from where we live. The rooms were adequate.

Parahrahowell

5

April 7, 2021

I am a friend or relative of a current/past resident

Wonderful medical care! Staff us knowledgeable and attentive!

ReviewerRD11252020e

5

December 21, 2020

I visited this facility

I'm probably going to stay at Paramount Senior Living at Polaris. I saw both assisted living and independent living there. I chose Paramount Senior Living because it's close to my daughter who will be my power of attorney, and as my condition changes, I will be able to stay there. It's nice. The room is very nicea, the facility is brand new and everything is very nice. The people I met were very nice. They have a beautiful dining room and it's restaurant style. I haven't seen any staff except the lady who showed me around. Nobody is in the home right now because it's brand new. The first patients would be me and whoever comes in in December.

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Costs for Paramount Senior Living at Polaris in Westerville, Ohio

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$3,540

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$5,790

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$7,050

Starting Price

Services and Amenities of Paramount Senior Living at Polaris in Westerville, Ohio

Costs

  • Rent Plus Care Fees
  • Entry Fee

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We do offer companion suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals

About Paramount Senior Living at Polaris in Westerville, Ohio

Welcome to Paramount Senior Living at Polaris

The Paramount concept in Senior Living is innovative in its “Aging in Place” theme. Our concept offers the ideal solution for seniors in need of assistance with day-to-day activities such as showering, dressing, and medication management. Our emphasis is on overall wellness, rehabilitation and delivering the highest level of clinical service throughout our Senior Living medical models.

Personal Care

Paramount Senior Living functions as a medical model with a residential atmosphere. The buildings are set up apartment-style with the choice of various room layouts. All rooms have their own bathroom with a spacious shower and kitchen area. Our senior living residents deserve the best care, and we staff nurses and nursing assistants in our buildings 24 hours a day. Paramount serves three meals a day prepared in-house by trained chefs while also providing daily housekeeping services to all of our residents.

Our facilities are beautiful brick and steel constructed buildings with climate controls in each room. Paramount’s robust activities schedule allows residents to get out into the community, make crafts, watch sporting events and create lasting memories with new friends. We provide as much or as little care necessary to our residents so that they are able to progress through their care needs.

PERSONALIZED SERVICES

  • Assistance with personal hygiene/grooming, bathing
  • Assistance with eating/drinking to promote adequate nutrition
  • Medication administration
  • Assistance with mobility and transferring
  • Assistance with socialization and activities
  • Continence care

Memory Care Program

Staff are trained through our Alzheimer’s/Dementia program and are skilled in working with residents with memory impairments. Activities program 7 days a week is designed for success, tailored to each individual’s needs and strengths. Includes daily exercise, pet visits, frequent outings, music and a variety of activities to stimulate and challenge the mind.

  • Reminiscence groups help promote a sense of dignity and community.
  • Assistance with dining to insure adequate nutrition.
  • Plan of care based on resident’s unique life experiences and history.
  • Support groups for families coping with memory loss of a family member.

Amenities:

Private or companion suites complete with full bath and a choice of floor plans. Wall-to-wall carpeting and private kitchens in each suit. Emergency call response system in each suite. Variety of comfortable community areas, including:

  • Elegant community dining room
  • Private dining room for family or guests
  • Media, television and living room areas
  • Large porch with sitting areas

Beautifully manicured landscaping and gardens. Outdoor areas to walk and relax. Comfortable quality furnishings and art work. Fire safety system. Full-service beauty barbershop. All utilities including cable television.

Thank you for your interest at Paramount Senior Living at Polaris. Please give us a call to schedule a free tour.

Map of Paramount Senior Living at Polaris

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Paramount Senior Living at Polaris

702 Polaris Parkway, Westerville, OH 43082

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Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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