




Featured Review
Erin1
5
|
July 14, 2025
My mother-in-law has moved into The Avalon of New Albany. She's only been there for three days, but so far, so good. I like it because there are a lot of people who are at the same level as she is. In her previous location, most of the residents were nonverbal, so she didn't have anybody to talk to but the staff. I've only had interaction with the staff on move-in date, so it was fine. The move-in coordinator and the nurse came in to speak with us. Communication was good. She has a nice-sized room. It came with a built-in, attached to the wall, closet like an armoire for her clothing, but we had to provide everything else. It's a studio apartment with her own private bath. She's been doing lots of activities like arts and crafts. They appear to have a lot going on, but they also have three levels. They have the senior living on the first floor, assisted living on the second floor, and then memory care on the third. Every time we're there, we see the bus hauling people in and out, like going out on little excursions or whatever. They seem to be a very active community. She eats grilled cheese every meal, so she seems to love it. As long as they have that available for her every meal, which they do, and that she's happy, then that's all that matters. The first two floors are very nice. The memory care is not very exciting. It seems dated on the third floor, and they could use some additional ventilation and deodorizing because when you have memory care, you have a lot of incontinent type of tenants. The smell is not pleasant, but her room is great. It's just that they need to take care of that. I am saving $3,500 a month by moving her there. She is having conversations with people. We're very happy we've moved her there.
Pricing for The Avalon of New Albany
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About The Avalon of New Albany in New Albany, Ohio
Life Care Services® is the first and only senior living company to rank first in customer satisfaction for five consecutive years among independent senior living providers and added a #1 in Customer Satisfaction among Assisted Living/Memory Care Communities in the J.D. Power 2023 U.S. Senior Living Satisfaction Study and leads the way in senior living with over 50 years of proven experience you can trust. As a Life Care Services community, we bring passion and performance through strong financial stewardship, lifestyle-centered services as well as high quality health services in our community. To honor our resident-first mindset, we focus on the Life Care Services signature experiences to help you and your family find complete peace of mind. Each signature experience was created to provide residents with the services and tools needed to remain safe, healthy, and inspired./p> To learn more about this provider's license and review other available state reports, please visit: Ohio Department of Health Long-Term Care Provider Search
Reviews of The Avalon of New Albany in New Albany, Ohio
4.6
(9 reviews)
Facility
4.9
Staff
4.9
Food
4.7
Activities
5.0
Value
5.0
Erin1
5
|
July 14, 2025
My mother-in-law has moved into The Avalon of New Albany. She's only been there for three days, but so far, so good. I like it because there are a lot of people who are at the same level as she is. In her previous location, most of the residents were nonverbal, so she didn't have anybody to talk to but the staff. I've only had interaction with the staff on move-in date, so it was fine. The move-in coordinator and the nurse came in to speak with us. Communication was good. She has a nice-sized room. It came with a built-in, attached to the wall, closet like an armoire for her clothing, but we had to provide everything else. It's a studio apartment with her own private bath. She's been doing lots of activities like arts and crafts. They appear to have a lot going on, but they also have three levels. They have the senior living on the first floor, assisted living on the second floor, and then memory care on the third. Every time we're there, we see the bus hauling people in and out, like going out on little excursions or whatever. They seem to be a very active community. She eats grilled cheese every meal, so she seems to love it. As long as they have that available for her every meal, which they do, and that she's happy, then that's all that matters. The first two floors are very nice. The memory care is not very exciting. It seems dated on the third floor, and they could use some additional ventilation and deodorizing because when you have memory care, you have a lot of incontinent type of tenants. The smell is not pleasant, but her room is great. It's just that they need to take care of that. I am saving $3,500 a month by moving her there. She is having conversations with people. We're very happy we've moved her there.
Evelyn
5
|
June 9, 2025
I visited The Avalon of New Albany's memory care. The staff that we interacted with stopped and introduced me to some other staff members. They seemed very happy at their job and very engaged in the activities that they were providing for the residents. I felt like they weren't being prompted, but they were giving me their honest emotions and feelings on the job. There is an outdoor space, but because the memory care unit is not on the first floor, the memory care residents don't have access to it without someone going with them. I was disappointed in that. Of the overall tour, that would be the only thing that was any kind of a disappointment to me. Other than that, it was clean, and there seemed to be a variety of activities.
Jacquelin
5
|
November 9, 2024
We were going to have my sister go to The Avalon of New Albany, but they changed their mind at the last minute. I liked the fact that it's close to where I live. It's nice inside and it's got a great outdoor area in the back and it's where you park. It was really nice. The people that show you around were very nice. However, they're not the ones that decided this was not a good one for my sister.
Provider Response
Melissa
5
|
March 10, 2023
I toured The Avalon of New Albany. I liked everything about it. The people were great. They were very informative and very nice, and they walked me around everywhere. They told me all the things that I didn't know I needed to look for. The facility itself was beautiful. They had a special art room, a chapel, and a lounge area downstairs which looked like a very nice cafe place. Once a month, they have a podiatrist that comes to the facility. There was a courtyard and a screened-in patio. There was a beauty and barbershop. They had a restaurant-style dining area and a couple of different locations throughout the building that are larger lounge areas with little kitchens where you could have all your family come for big dinners. They had a popcorn machine, and they do happy hour once a week. They gave us muffins for snacks and it was very good. They had a lot of things written on a menu board that you could order. And if it wasn't on that day's menu, you could order something, particularly that you like.
Provider Response
Renee C
5
|
November 6, 2022
I have a relative who recently moved into the Avalon in New Albany. From our first call and visit we knew we found the right place. We have found the entire team has done a great job in easing the transition from independent living to assisted living. The food has been great and the activities have helped him make new friends. The facility is beautiful and his friends love the room he is in.
H.Richardson
5
|
October 4, 2020
My sister liked it and so we chose it. She liked how it looked, and the things that were in it. She's moving there in November. They're very friendly, the community is clean, they have a lot of things to do, and hopefully she'll like it. The administrator and the director were both very friendly.
LN
4
|
March 31, 2020
My mother has been in here a the place is beautiful. We are very happy with them so far. They have a great team. My mom is still adjusting, but we feel more comfortable with the care than we did in her previous place. She has a one-bedroom. There is a bedroom, a living room, and a very nice kitchen area, which is an improvement from her last place. She has a little bar, a nice countertop, a sink, and a refrigerator. The kitchen area is very nice. We haven't been involved in a lot of activities because, unfortunately, with the virus going around, a lot of those have been stopped. They have a lot of activities. Right now they're actually setting up video conferences for the residents since we cannot visit. They are doing the activities that they can do. My mom hasn't been there long enough to really get involved, but it is good. They have a salon, an exercise room, a spa, an office area, a movie theater, and a community council hall place. One of the nice things that I have not seen in other places is their greenhouse area where you can garden and do some different things. So far, it has been great. The administration, the nursing staff, and the therapy people have been great. We have little bit of trouble with the aides. My mom isn't that impressed with the food, but from what I've seen it is pretty good.
Her1130
4
|
December 28, 2018
My mother is in here and the care is sufficient for her. They care for her needs and everything and we're pretty happy with them. Her room is kept pretty clean once in a while. There's stuff on the floor but not very much. They have bingo and games, did a play for the Wizard of Oz, do trivia, have a theater, and have a guy that plays old songs on the piano with them. She seems to like it a lot and she's making friends. The food is wonderful.
Leslie
4
|
May 11, 2018
The staff here is great. The chef is excellent! He not only makes good meals, but he is flexible with my special requests. My entire family and I are impressed by the size of the apartments. There are other great additional services here as well such as church and beauty salon! Gardening is one of my passions, so I'm happy I can still garden outside in the spring. They also have an excellent exercise room along with fun games such as scrabble and bingo. My caregiver is the best. He is so kind and considerate and still gives me my privacy when I need it.
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Services and Amenities of The Avalon of New Albany in New Albany, Ohio
Dining
- Communal Dining
- Room Service
- Guest Meals
- Beverages provided
- Casual dining
- Flexible food options
- Meals provided
- Snacks provided
- Flexible dining options
- Flexible dining times
- Meal delivery and/or takeout option
- Outdoor dining
- Resident-assisted menu development
- Private dining
Health Services
- Skilled Nursing
- Medication Reminders
- Hospice Care
- In Home Health Care
- Medical Care
- Memory Care
- Immunizations
- Podiatry
- Diabetic Care
- Restaurant on-site
Languages
- English spoken
Specialized Staff
- Nurse on Staff (Part time)
Resident Information
- Offers Respite Care
Ambulatory Assistance & Accessibility
- Accessible apartments
- Accessible Facilities
- Ambulatory Assistance
- Ambulatory Assistance Features
- Mobility Assistance Features
- Mobility & Wheelchair Assistance
- No Hoyer Lift
- Transfer Assistance
- Two-Person Transfer Assistance
- Wheelchair Accessible Facilities
- Wheelchair Accessible Transportation
Companionship & Escort Assistance
- Escort Assistance
Personal Care
- Administer Medication
- Bathing Assistance
- Cueing & Redirection
- Dressing Assistance
- Feeding Assistance
- Grooming Assistance
- Health/Medical reminders
- Mealtime Reminders
- Medical Appointment Scheduling Assistance
- Oral Hygiene Assistance
- Personal Care Assistants
- Personal Care Reminders
- Phone Call Assistance
- Reading Assistance
- Refriderator Checks
- Shaving Assistance
- Toileting Assistance
- Urinary Incontinence Care
- Writing Assistance
- Meal Preparation
Therapies
- Occupational Therapy/Rehabilitation
- Pet/Animal Therapy/Rehabilitation
- Physical Therapy/Rehabilitation
- Post-Acute Therapy/Rehabilitation
- Psychotherapy
- Respiratory Therapy/Rehabilitation
- Speech Therapy/Rehabilitation
- Support Groups
- Therapy/Rehabilitation
- Therapy Rooms
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Salon Services
- Brain fitness activities
- Chair fitness
- Group exercise
- Health & wellness activities/programs
- Life enrichment activities/programs
- Balance activities/programs
- Fitness Opportunities
- Yoga/Stretching opportunities
- Health & wellness education
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
- Bed Making Services
- Groundskeeping Services
- Maintenance & Repair Services
- Maintenance Staff On-Site
- Pest Control Services
- Trash Removal Services
On-Site Services
- Religious Services
- Veterans Affairs (VA) Aid Assistance
- Church services
- Elderlife Financial Planning Services
- Long-term insurance assistance
- Mail delivery
- Mail pick-up
- Meeting room
- Newspaper delivery
- Conference room
- Copying services
- Mobile library services
- Business center
- Catholic Services
- Fax services
- Pastoral Care
Transportation & Shopping
- General Transportation Services
- Medical Transportation Services
- Transportation Services for General Shopping
Staff Training & Qualifications
- Staff trained in memory care
- Flexible staffing
- Interview Every Team Member in Person
- Reference Checks
- Staff screening conducted
- Staff to resident ratio meets state requirements
- Staff trained in aging & mobility
- Staff trained in ambulatory assistance
- Staff trained in behavior management
- Staff trained in client rights
- Staff trained in diversity/inclusion/sensitivity
- Staff Trained in Ethics
- Staff Trained in First Aid
- Staff trained in Medication Management
- Staff trained in personal care
- Staff trained in safety
- Staff trained in taking Vital Signs
- Staff trained to monitor for abuse/neglect/exploitation
- Staff Training Opportunities
- Trained staff on-site
- Male Caregivers
- Staff trained in chronic diseases/illnesses
- Staff trained in diabetes care
- Staff trained in disability care
- Staff trained in neurological disorders
- Staff trained in Palliative Care
- Staff trained in diet & nutrition
- Staff trained in disease/illness management and prevention
Aquatic Amenities
- Hot Tub Spa
Diet & Nutrition
- Chef on staff
- Dietary services
- Dietitian-Approved Meals
- Low Salt
- Special Diets/Dietary Accommodations
- Vegetarian Diet Available
- Diabetic
Room Amenities
- Cable/Satellite In Unit
- Closet Space In Unit
- Individual Climate Controls
- No Kitchen in unit
- Shower in unit
- Telephone Hookup
- Unfurnished units
- Wifi/Internet In Unit
- Living Rooms in Unit
- Kitchen Appliances In Unit
- Dining Area In Unit
Parking Options
- Parking Lot
Games Hobbies & Recreation
- Facilitated Field Trips/Outings
- Activities staff
- Arts & Crafts Activities/Programs
- Educational Activities/Programs
- Entertainment activities/programs
- Horticultural Activities
- Intergenerational events/programs
- Music Activities/Programs
- No woodworking
- Organized activities/programs
- Recreational activities/programs
- Seasonal, holiday, and themed events
- Social Activities/Events
- Spiritual activities/programs
- Tabletop & Other Games/Programs
- Culinary Activities/Programs
- Cultural activities/programs
- Game Room
- Performing arts activities/programs
- Literary Activities/Programs
- Resident volunteer opportunities
Inside Amenities
- Entertainment Venues
- Cable/Satellite TV in Common Area
- Communal Kitchen
- Recreational amenities
- Religious Spaces
- Shared Common Areas
- Computer Room
- Laundry facilities
- Mailboxes
Outside Amenities
- Garden
- Enclosed/Secured outdoor common areas
- Greenhouse
- Patio
- Water features
- Outdoor common areas
Kitchen Types
- Kitchenette
Financing & Payment Options
- All Inclusive Rent
- Accepts Check Payments
- Home Sale Assistance
- Long-Term Care Insurance Accepted
- New Choice Waiver Not Accepted
- Payroll Provided for Caregivers
- Private Pay Accepted
- Rent And Care Fees
- Veterans Aid (VA) Benefits Accepted
- Accepts Insurance
- Medicaid Not Accepted
- Medicare Not Accepted
Campus/Building Details
- Convenient location
- Flexible Visitation Hours
- Multi-floor building
- Scenic views
- Smoking Allowed
Guests
- Guest Parking
- Overnight Guests
Safety & Security
- Controlled Building Access
- Emergency Preparedness Procedures & Facilities
- Emergency Response System
- Fall Prevention Program
- Personal Medical Alert Systems
- Safety & Wellness Checks
- Supervisory Staff
Pets
- Pets
- Visiting pets allowed
- Pet care resident's responsibility
Additional Amenity Information
- Fee Structure: Entry fee cost : $2000
- State Licenses: 277IR
State Licenses
State License: 277IR
Costs for The Avalon of New Albany in New Albany, Ohio

Memory Care
$4,745
Starting Price

Assisted Living
$4,195
Starting Price
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