Nursing Home Communities in Lebanon, TN

"This is a review for NHC's skilled nursing. The facility as a whole (and specifically including the patient rooms) are showing their age and wear. Dietary options are limited. Food quality is poor and tasteless. Food service to skilled nursing rooms was handled extremely poorly. For instance, frequently leaving off requested menu items entirely or presenting food items that did not match selections marked on the provided menus; meal trays delivered in untimely manner resulting in cold, inedible meals; dirty silverware provided with meals; or foods that did not meet the patient's prescribed food consistency type. The level of care provided by nursing staff was inadequate as was the amount of coverage provided (although I'm sure it met the minimum required standard). Two agency nurses that were filling in during my loved one's stay were rude and disrespectful. Other NHC nurses were dismissive and demeaning of patients and family members. There are not adequate descriptors for the abominable tech staff. My loved one (who was bed-bound and unable to self-toilet) was frequently left laying in wet/soiled briefs for extended periods of time and consequently developed bed sores due to neglect by staff. My loved one left NHC in far worse condition than upon admission. Another example of the level of service provided: one morning upon entering the room I discovered a feces soiled adult diaper staff had left on the hospital table from which my loved one ate meals. There were repeated, daily examples of the NHC bottom line: making profits--at the apparent expense of cutting corners in care. This seemed to be the only thing that matters at NHC Sumner Place. And the most shocking and abhorrent part is that this facility is reputed to be "one of the best" in this area for skilled nursing care. Absolutely shocking and morally unacceptable!! I provided only one star since I was unable to give negative star ratings. If you have a loved one going to NHC for skilled nursing I certainly hope that you have someone to stay there with them around the clock to ensure that even the most rudimentary care is provided."

"Hartsville Health and Rehab is nice. Dad likes it there. The staff is helpful and caring. His room is clean and nice. He seems to enjoy the food."

Pineview Boarding Home is located in Hartsville, TN, a town with a population of just under 13,000. Wynnewood State Historic Site and Cragfont State Historic Site are nearby, providing opportunities for seniors to learn about the area's 19th-century history. Local medical facilities include Trousdale Medical Center, Macon Community Hospital and Sumner Regional Medical Center.Pineview Boarding Home is an independent living, assisted living, Parkinson's, Alzheimer's and dementia care facility. Staff members provide individualized programs and care for up to 33 residents. Services include assistance with daily living activities such as bathing, toileting and moving from one place to another. Nurses administer daily medication to the residents and work with those affected by Alzheimer's or dementia by playing memory games that help improve cognition. Doctors give monthly wellness checkups.The facility offers a library, a computer area and a kitchen for resident use. Each resident room includes a television with cable, washer and dryer, panic and call buttons, pull cords and a porch. Non-care services include a la carte dining with accommodations for dietary needs, beauty services, and off-site picnics and trips. Seniors may participate in daily social, physical fitness and wellness programs and activities. Onsite catering, housekeeping and concierge services are optional.To learn more about this providers license and review other available state reports, please visit: Tennessee Department of Health Health Care Facilities

"My mom is in rehab at NHC Hendersonville. I have mixed feelings about it because you really have to push them. The first week or two that she was in there, they were helping her as much as they should have been therapy-wise. They're very nice and very easy to talk to. However, you just have to keep pushing them to get real results, and that's the only problem I had with them there. Their facility is excellent, clean, and comfortable. There is one problem with the bathroom door: It is too heavy for the people who are in the facility. But other than that, it's really a very nice place. "

"Trevecca has been a great facility for my sister. She has done well in therapy. She will be home for Christmas thanks to the great rehab and respiratory department. I can't say enough good things about them. "

"Mayfield Rehabilitation Center was very nice. We went on a Sunday, so it was really hard to meet everybody, but they would not take my brother. He has dialysis 3 times a week, and they don’t have the staff that would do transportation. He also has wounds really bad, so they said that they don’t have the staff to take care of him. The location was good. The facility was very good. I like it. It was nice. It was a nice center, and everybody was nice and clean. We were only there for maybe 45 minutes on a Sunday. Once we found out that they’re not going to be able to take care of him, we didn’t pursue it any further. "

"The Barcus Family would like to extend a heartfelt THANK YOU to all of the Staff at Smith Co. Health and Rehab. Though Mom went to be with the Lord this past Friday, the Staff did an excellent job caring for her while she was there. Trust me, excellent care is not easy to find. We tried multiple facilities that severely lacked compasion and understanding of the elderly. My only regret is that we didn't find this facility sooner. You all have one of the most difficult jobs out there..... Keep up the good work, our Elders deserve it! Thanks for all you do!"

"My mother in law was a long term resident at The Waters until she passed away last year. During her stay the staff was caring and compassionate, even though her medical conditions could make her a challenge. I would highly recommend doing your research and touring any facility you're considering placing your loved one in but The Waters was very good to my mother in law and our family! Thank you Waters of Smyrna caregivers!"

"They could not keep my Dad from getting outside on a busy road. They do have a special floor for Alzheimer's Residents with a locked door. But he was not watched close enough because he went out as someone was coming in. This happened at least 3 times so we had to take Dad out. "

"This place is Ahhhmazing! My mother did NOT want to be placed in a nursing home, but desperately needed help! I went in not knowing what to expect but was soooooo pleasantly surprised. The staff is caring, attentive, supportive, and you can tell they all have the heart for these patients. My mom loves the staff and has made several friends since her admission. Do yourself a favor and take your loved ones to Heartland if you ever need a skilled facility :) "

"This facility is top notch and all departments are on the ball. My uncles nurse Liz was an absolute angel. I don’t even believe we took care of my uncle better than she did. The DON Stephanie was an absolute blessing. I’ve never seen nobody so dedicated to customer service. My uncle once told me he thought he was in a five star hotel and I believed him after seeing how well those two angels and the rest of the staff cared for him like family until the end. They was his family away from home and I’ll forever be thankful. Don’t worry about your loved ones here. Thank you so much Liz and Stephanie."

"I have toured Tennessee Veterans' Home, they have various stages of care for whatever your person would need. The only staff person that stands out is the lady I've talked to on the telephone quite frequently. She's been really good about following up and getting me the documentation that I need. The staff was fine, they were very professional. They have various rooms depending on what your needs are. Their private rooms were a little small but they were very well-equipped. The atmosphere isn't institutionalized, it's more a family setting or a community setting. They are so much better than the senior places in Memphis, it's not even funny."

"The facility is old but decent The staff that I have inter-acted with have been for the most part professional and caring. The administrative staff is excellent. The food served based on my loved ones reaction is good."

"5 stars is not adequate enough to describe the staff at Stones River. Before you choose a home for your mother or father, walk through several and then come to Stones River. This is a non-for profit facility so their ratio of staff to resident is off the chart. The previous place my mom was in there was one nurse for the entire facility. This place has a nurse per hallway."