The Waters of Gallatin

Is 0 stars an option!! This place is awful! The. head of nursing, Kimberly,is a real joke, she does NOT care for the well being of her residents!! My grandfather was in there for a month and he was given multiple wrong medications and wrong doses, and medications were left off. Kimberly did not seem to care or address the issue until, us the family pushed it. Then we found my grandfather with multiple injuries that no one knew about including a head injury. Head of nursing, Kimberly, did not even bother to come back in and check on him and was very annoyed that we kept calling to check on him. Kimberly ignores calls and refuses to talk to family! As well as they just let him sit in bed and do not get him for therapy and do not help him to bathroom or keep with personal hygiene.

Please never send you loved ones to this facility if at all possible. It is not clean; the patients are ignored. Nursing does not know what is going on with the patients. They do not chart anything, do not document falls, medicines are incorrect or not given at all, they do not return calls, food is cold, patients are allowed to lay in their filth for long periods of time. I could go on and on, but I only have so much space to write, this facility should be closed down and be on The State's watch list

The rooms are essentially the standard rooms/beds you would see in a nursing facility. It's an older facility, but don't let that deter you. Sometimes age has nothing to do with it. It's an average building. It could use some updating, but it's clean. My mother is a current resident at the Waters of Gallatin. When you walk in, it's tidy and does not smell. Granted a few hallways may smell slightly because some patients are completely bedridden, but the nursing staff clean that up very quickly. I absolutely love the nursing staff at this facility! They are so wonderful to my mother and are taking such good care of her. My mother is content there and has made a lot of friends. She thanks me daily for putting her in there. In addition to many health issues, my mother was a high fall risk and would do serious damage with each fall, so I know she finally feels safe. She is a long term resident so she will be in there until the end of her life. They have different activities like bingo and yoga for the staff. They do all they can to accommodate the residents and try to find ways to help them feel at home by evaluating their interests. I was worried my mom may not like it here, but she loves it. She's been sharing stories with me and I love to hear the happiness in her voice again. It's not fancy, but who needs fancy when you have amazing people who really do care about the person and their health! I highly recommend.

Just a horrid place. Did not assist my father with feeding and using the rest room. Also they didn't properly monitor his medication to the point they over medicated him And he had to be taken to the ER and admitted to the hospital. They then refused to care for him once they found out we had an RN in the family that could help us ensure he received proper care. If you care about your loved one do not listen to the sales pitch about the newly renovated facility. Avoid at all costs.

Love the location, reputation of staff.

My mother liked the Golden Living, but I did not think that she was receiving the care that she deserved. They were good to her as far as that goes, but she does not get bathed. I think because she would say, “I don’t want a bath,” and they would leave it at that instead of saying, “Yes, you really need to be bathed.” I think that could change. But as far as her stay there, she liked it. We really did not want to take her out, but we did not have a choice. We were no longer able to pay for her stay there.

I love Golden Living Center as far as the nursing home goes. When you walk in the door, it has a good odor, fresh air odor about it. It doesn't smell like dirty diapers or cancer or like dying flesh. All of the therapists seemed to really be on top of mom's problem and knew exactly what she needed and what she was and wasn't capable of doing. I think they're top notch. The food is excellent. They take care to give the residents a good selection to pick from. They had to get mom up from 104 lbs last year up to 118 lbs. She just blossomed like a flower while she was over there. If you don't understand something about the financial end or the insurance, the ladies in the office take their time to explain it and they have an open door policy, where you could come in and ask questions. They don't make you feel like that you're being herded in like a bunch of cattle and that you're just an insurance number. I would highly recommend it. It's the only one in my life I've ever recommended.

This facility in the long term care do not want to be bothered with Dementia patients. They just drug them so they do not do anything. The patients have no activities and no memory training what so ever. You can find better places trust me.