Nursing Home Communities in Goodlettsville, TN

"This is a review for NHC's skilled nursing. The facility as a whole (and specifically including the patient rooms) are showing their age and wear. Dietary options are limited. Food quality is poor and tasteless. Food service to skilled nursing rooms was handled extremely poorly. For instance, frequently leaving off requested menu items entirely or presenting food items that did not match selections marked on the provided menus; meal trays delivered in untimely manner resulting in cold, inedible meals; dirty silverware provided with meals; or foods that did not meet the patient's prescribed food consistency type. The level of care provided by nursing staff was inadequate as was the amount of coverage provided (although I'm sure it met the minimum required standard). Two agency nurses that were filling in during my loved one's stay were rude and disrespectful. Other NHC nurses were dismissive and demeaning of patients and family members. There are not adequate descriptors for the abominable tech staff. My loved one (who was bed-bound and unable to self-toilet) was frequently left laying in wet/soiled briefs for extended periods of time and consequently developed bed sores due to neglect by staff. My loved one left NHC in far worse condition than upon admission. Another example of the level of service provided: one morning upon entering the room I discovered a feces soiled adult diaper staff had left on the hospital table from which my loved one ate meals. There were repeated, daily examples of the NHC bottom line: making profits--at the apparent expense of cutting corners in care. This seemed to be the only thing that matters at NHC Sumner Place. And the most shocking and abhorrent part is that this facility is reputed to be "one of the best" in this area for skilled nursing care. Absolutely shocking and morally unacceptable!! I provided only one star since I was unable to give negative star ratings. If you have a loved one going to NHC for skilled nursing I certainly hope that you have someone to stay there with them around the clock to ensure that even the most rudimentary care is provided."

"I am currently a patient in Crestview. Been here a month. Physical threapy rates 5 star: RN'S a 4 star: Techs a 2 to 3 star depending on the person and the shift. My room is cleaned everyday. I have friends that come in here and not one says it is anything but clean: have a new manager 4 star: food 1 star, it is bad, but one meal a day would be something you could eat. Some great delivery places close: I have severe pain and need drugs at my room every 4 hours. That is a hard schedule to meet at any location give that a 3 star: the one reviewer doesn't know what she is talking about. This is the third location I have been in Nashville. From the part of town to what would be the not so good a part. All things considered, most of the people here do the best they can with all the stress that comes with this kind of work "

"We had to put my sister at Cumberland Manor Nursing Center because she has a big brain tumor, and we were just there a couple of days. Everything is on one floor and it is clean. She is in a semi-private room but there is no one on the other side. There is a closet place, a little chest, and they had a place to put her TV. The people were very nice and trying to be accommodating. "

"I rate our experience with this provider as average. The facility itself is usually clean and the staff is friendly and helpful. They have several activities for the residents to participate in. I don't like how the residents seem to lose their individuality though. By this I mean the staff tends to dress the residents in each others clothes just because it's what handy and it fits. Just because they are elderly and in my father's case, have dementia, doesn't mean that they completely forget who they are. Let them have their dignity. "

"I visited Belcourt Terrace on behalf on my uncle. My uncle and I was very pleased with Belcourt. We found it to be very clean and professionally ran. The employees were very friendly and eager to assist us. The residents were also very nice and friendly. My uncle was impressed by the many activities that was going on at the home. I rank Belcourt a 5 star business. "

"They are now The Waters of Robertson. My mother was placed here for physical therapy and so far it has been a positive experience. The staff is great and very attentive to her. The building is older but is kept very clean with no odors (I heard they were in the process of remodeling one side of the building). Mom seems to really enjoy the activities they have daily. Would definitely recommend this place to others looking for a nursing home. "

"I visited a friend who lived in Richland Place and I thought it was very good. The staff was very professional. My friend was in an apartment and their accommodation was the best. They were clean and well maintained. They had lots of activities like water exercises and they had people come in. They also had exercise room and a swimming pool. They were a very upscale place. "

"Very caring, comprehensive approach to total wellness "

"I went to rehab at The Waters of Springfield. When I was transferred there I was still ill with COVID, so for the first half of my stay I was still in the COVID wing, and then was transferred to the non-COVID wing once enough time had elapsed that I was no longer infectious. The first room I was in did not have bathroom facilities, so they later transferred me to a room that did have them. The food was fairly good, but with good portions. It was fairly bland, but that's typical for a medical situation. I am not sure what level of activities they had, because in the first period when I was confined with COVID I was not able to partake in any activities, and then after I was cleared I didn't really partake in any group activities. I was still pretty much confined to my room. They had a pretty average layout for a nursing home facility."

"The staff the nurses an techs got me well no more swelling an blisters Ian thanks Gallatin Center has healed I truly thank you for service "

"We had a great experience. The staff makes this facility. They are professional but also very caring and compassionate. They went above and beyond . I could not have been more pleased with the care my mother received at the end of her life. I wouldn’t hesitate to have a another family member stay at The Waters."

"Excellant care!! My brother was in this facility for several months. He had to go back to the hospital several times and they kept a room for him each time. The staff was terriffic . Everyone from the director to the techs took the time to help the family as well as the patient. They really cared about my brother and took fantastic care of him. I would recommend this facility to anyone !!! "

"Blakeford at Green Hills was quite nice, but I did not like the location. I had lunch with them, the food was excellent, and the staff was excellent. The rooms were quite nice. It is a beautiful facility."

Signature Healthcare of Portland Rehab & Wellness Center, situated in Portland, Tennessee, is a senior living community providing both memory care and assisted living options. These care types are tailored to meet the diverse needs of residents, ensuring they receive the necessary support and care. The community offers apartments that come with living rooms and kitchenettes, providing residents with personal, home-like spaces. It features several amenities aimed at enhancing residents' quality of life. Outdoor common areas are available for relaxation and socializing, and the community is pet-friendly, which can provide added joy and companionship. Activities and programs are regularly organized, and meals are provided alongside WiFi/Internet access to help residents stay connected. Communal dining facilities offer opportunities for social interaction during meals, while yoga and stretching activities promote physical well-being. There are also organized field trips and outings, giving residents the chance to explore beyond the community. Shared common areas further facilitate social engagements. Services such as general transportation and housekeeping improve daily living convenience. Transportation services assist residents in attending appointments or participating in community outings, while housekeeping ensures living spaces are maintained clean and comfortable with minimal effort from the residents.To learn more about this provider’s license and review other available state reports, please visit: Tennessee Department of Health Health Care Facilities