Such a caring staff with trustworthy nurses that provide amazing care to all the residents. The building is clean and smells good too. The rooms are updated and kept clean. Really love the personal attention everyone gets. Great place to be!
400 Hancock Street, Gallatin, TN 37066
Call
(800) 385-2527
Reviews of Brookdale Gallatin
Assisted Living Reviews for Brookdale Gallatin
June 28, 2019
I am a friend or relative of a current/past resident
October 21, 2017
I am a friend or relative of a current/past resident
Refreshing to find a local place with such a happy atmosphere. The new management team is really working with their hearts putting the needs of the residents first. Impressed with the executive director and lead team. I walked in and was welcomed with the laughter of staff, residents and other guests while they were dance exercising. The front door as far as I know has always been locked- with a doorbell or code to enter in and out. I was on my way to visit and another one of the residents asked if I was staying- and I really didn't want to leave- I wanted to stay and do the next thing with them. They even had made painted initials with bows to hang at each door. The building was clean and smelled like a good lunch was in the works. I was so impressed by the nurses and techs too. Real compassion. I usually do not leave reviews, but was overcome with the positive experience. It is a relief to leave my loved one in such a place without felling down when leaving. I suggest giving this place a visit.
January 26, 2017
I visited this facility
Brookdale in Gallatin has made many improvements to their building and staff, and all have been great. As soon as you enter the building, the atmosphere and building looks new and warm, inviting you in to a home. The staff is amazing, many of the workers have been here caring for elderly for years. Every worker I saw was caring in some way for a resident, and not rushing around ignoring them. They had some fun activities going that were age appropriate, but the family atmosphere was the best thing. When it is time for me to have some assistance, this is definitely the place I will be coming.
April 15, 2016
I visited this facility
I was very uncomfortable with the front door of Brookdale Gallatin. I found it to be concerning that every time I was there, there were always residents going toward the door and opening it despite there being a very busy road right outside the building. I did not like the fact that you could open the door without putting in a security code. The place is also kind of dark and old looking. The rooms were OK but kind of dated and bland. It seemed like more of a dormitory to me. If you are paying that much, I would expect the rooms to look more residential with better quality and amenities. The baseboards, paint, doors, and cabinets looked very dormitory-like.
June 04, 2015
I visited this facility
Brookdale Gallatin was very nice, but the housing coordinator person was a high pressure salesman. The communication between he and the other woman that worked in the office was very strange. She was asking questions that sounded like my uncle would be moving in that night. It's bad communication wise, but the facility was good looking and clean. There were little apartments, and they were all nice.
May 12, 2015
I am a friend or relative of a resident
Mom is in Brookdale Gallatin, and she will have been there for be 3 weeks tomorrow. It is smaller with only 40 or 42 units. It is all in one level. It is kept up very well. The apartment is set up well for her needs. The layout is good. The staff is very conscientious in making sure that everything is set up for their needs. They are friendly. The food is decent. She is acclimating well. They have activities, but not too many. They have church available, exercise class, and ice cream socials, and they go to restaurants, but she hasn't used all that. There is a geriatric doctor's group that makes house calls, and they have nurses.
It is near a lot. It is very conveniently located. It is about 6 or 7 miles from my house, but it is easy to go to. Any errand she needs me to do for her or any places I need to go is within a mile. It doesn't smell, and they are always cleaning. Everything is newer, and they keep it looking newer. Their marketing director will really go beyond the call of duty. He will do whatever he can to assist in making things happen, and I think that the personal touch really did sway me a lot besides the level of care and proximity.
So, it is a good facility, it is close to me, it is in a good neighborhood, and the staff did a lot to assist in a smooth transition.
January 02, 2014
I visited this facility
I made a deposit on an apartment for my mother in the hopes that she would be able to reside here. The policy of Emeritus states, "...Your reservation deposit is refundable AT ANY TIME (emphasis mine) prior to the time you take financial possession of the apartment..." I gave notice within the acceptable time before having to take possession of the apartment stating that I would NOT be taking possession and I requested my refund of $750.00. The check was written on November 14 cashed by Emeritus on November 15. I have not seen my refund to date (01/02/2014). The policy was NOT honored.
October 01, 2012
I visited this facility
The gentleman at Emeritus was very pleasant, very knowledgeable, very helpful. It was all good, I did not have a negative experience with the people. It was a pleasant, very clean facility. My daughter is brain-injured and in her 40s, and of course in a facility like that you're going to find a lot of older people. The problem I'm having is trying to find us a facility that's more suited for her age.
February 23, 2012
I visited this facility
There are some very friendly people that work in this building. From the minute you walk in the door you feel like you belong there. YOU ARE WELCOMED with open arms. Staff are willing to help you in any way they can. They are willing to help you out and CARE about you. You can tell the staff LOVE what they do.
July 17, 2011
I visited this facility
My father was a resident here for about 4 months before moving to a memory care unit within the Emeritus Group. During his stay, he was treated with the utmost respect. The staff did an execellent job of caring for him and was always curtious toward me and my family. I highly recommend Emeritus at Gallatin.
June 30, 2011
I visited this facility
The staff in this facility were very professional and helpful. I loved that the lady I had went in to visit with had nothing but good things to say. I have visited this facility many times. Upon one visit, the staff was called in to help change the patient it took about thirty seconds for someone to arrive. Then they quickly had her changed and had cream applied to keep from having any breakdown of the skin. The linens were changes and quickly removed. The caregiver then asked did she need anything else and did I need anything and brought us both drinks for our visit. I loved this facility. I make weekly trips to this facility.
June 24, 2011
I visited this facility
I loved visiting this facility. Upon arrival everyone was extremely friendly. All of the residents were out and about in the common areas. I saw several of the care givers back and forth to their rooms, everyone I was there to see had been changed regularly. Lunch was fantastic, I was served a grilled chicken breast with a house salad and my choice of beverage. The kitchen worker brought my lunch to me in the patients room. It was all around a fantastic experience.
Services and Amenities of Brookdale Gallatin
Room and housing options
- 1-bedroom apartments
- Studio Apartments
- Housing Extra: Some Apts. With Patios
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Spa
- Features Extra: Library, Key Pad Entry And Exit
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Technology Extra: Emergency Call System
Health services
- Hospice Care
- Medication Management
- Physical Therapy
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Fitness Room
- Gardening
- Cooking
- Arts And Crafts
- Activities Extra: Family Night Parties Once A Month
Financial guidance
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Languages
- English
General
- Pets: Yes
Range of services
- Physical Therapy
Licenses
- State Licenses: 00000140
About Brookdale Gallatin
We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.
Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.
Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.
Amenities and Services
- Daily assistance with bathing and dressing
- Medication management
- Dining assistance and special diets
- Assistance with reminders and redirection
- Escorts and assistance with walking
- Emergency response call system
- Housekeeping
- Laundry and linen service
*Rates subject to change at any time. Level of care not included.
What Makes Us Special
We are a medium size community with 42 apts. All one level for easy mobility and navigation throughout the community. We have a Nurse Practitioner that makes rounds at our community. We provide FREE transportation to doctor appts on Weds and Thursday each week to an extensive local area. We allow small pets. We have 24 hour staffing and call light system. We have key pad entries at all outside access doors for resident safety. Conveniently located in Gallatin right off of 109.
Map of Brookdale Gallatin
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Senior Living Communities near Gallatin, TN
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