American House Lebanon

Pam

The tour at American House Lebanon was very nice and very informative. We liked the place a lot. It seemed like it would be a good fit. The staff was very friendly and helpful. The rooms were clean and seemed nice. They were studios. They have an activities room, a TV room, and outside grounds. We talked to the activities director.

Provider Response

Brad

I liked that American House Lebanon was small. So, there's not a lot of residents and it was all one level. The staff seemed very helpful and caring. It's very clean and well-lit, too. It looked like they had several activities for the residents to participate in.

Provider Response

Dan

I had an in-person tour of American House Lebanon. The staff was great. They were very friendly, very knowledgeable, and willing to give any information needed. It was good. The rooms were very nice. They looked like a small motel room. The facility was very nice. They are in the middle of renovations now. The grounds were nice. There was a nice veranda outside for people to go out to. I had a very positive experience, but it just wasn't for my dad. They are very short-staffed. It looks like they have a nice lounge area. I didn't see any problems with the cleanliness.

Steven

Our tour experience was good. It was really nice inside, it was clean, and from what I saw, it seemed like a really good place. The layout was nice, it was decorated nicely, the model room looked like a nice place. I didn't have any criticisms of it; I didn't see anything wrong with it. The outdoors looked nice all around, it's a good location being right at the center of town, so it's convenient. They have game nights and different activities every week, and everybody that I talked to there seemed like they were pretty happy. They also have a gym. He offered me what was offered if I wanted to try the food or anything like that, but I thought I would wait to get closer and closer to decision time.

Ted

It seemed very promising to me. I like their activity programs particularly. The staff was very helpful and very good in answering all my questions during my visit. They've got a lot of activities. They've got people helping with gardening. They've got the equipment set up so that if you want to try to do your own laundry and cooking, you can do things like that. They want to keep you as independent and active as they can. I like the look of the rooms. They're not big, but you shouldn't expect that. Hopefully, you don't expect your family members to just stay cooped up in their rooms all the time anyway. The residents were out and about. The living areas are nice. Overall, it's a nice-looking place.

Donnie

It was fantastic and I thought they were an excellent facility. I saw some of the members in their rooms doing different things but there was no central activity happening at the time. The amenities were great, they have a laundry room that you could use yourself or have someone do it for you, they had rooms where the family could come in and spend time with you and they can have a party or something like that. Their cafeteria part is awesome, they had a place for music and some type of physical therapy room. We got a chance to look at the rooms. They also had a snack cart that goes from room to room twice a day, which I thought was awesome. The people were very personable, the place was clean, and it was nice. They take you to your doctor's appointments and various things like that. I thought that it was well-appointed and very nice. The staff is very concerned and compassionate people; I was impressed with the whole thing.

Mary

I like it and I like where it is located. I like that they have home-cooked meals and that they have a chef there. As regards the staff members we saw working the day that we were there, we liked the interactions that they had amongst themselves, and they got along really well, which I thought was wonderful. Also, they were attentive and caring with the patients, and that's the main thing. The facility looked fine. They were changing the floors and doing some painting, but it looked very clean, which I thought was good, and I was happy with that. They have a beauty salon; they have places to sit, visit, and have cookouts; they have singing time; and they have devotion time. They have just everything to make them feel at home, even though in memory care they may know where they are one minute, and in the next minute, they don't, so they're trying to work on that, and that's the main thing.

Reviewer042220

It is the best. We have no complaints. The care is the best. My husband's room is fine and bigger than some others. The dining area is very attractive. I've never heard any complaints from them, other than too much food. The facility is clean, too.

Betsy

I went here and everything I saw was well done, it was very clean, and the people there were really nice, especially the nurse/administrator. They have a dining room, beauty shop, two areas where the patients can gather and play games, they have a physical therapy area, a nice courtyard, and a separate dining area if family wants to visit.

RonnieJ

Staff is very friendly and attentive. Rooms are neat and clean. Entertainment for the residents was engaging and fun. Excellent menu and food.

Darlene

It was beautiful. The grounds were very clean. The location was wonderful. The apartment was very nice. It had a living room, a kitchenette, a bedroom, a big bathroom, and a walk-in closet. The staff members were wonderful and very nice. The food looked very good. They have an excellent menu.

Lisa

We really liked it. The facility was clean and nice. The decorations were very comfortable. The appearance was great. The activity director was lovely, very personable, and very compassionate. We really enjoyed meeting her. The rooms were very nice. They had housekeeping, laundry services, meals, medication reminders, and bathing help if needed. There are other services that could be added if needed. The staff was very informative, very compassionate, and very interested in our details. They got to know our parents by our description of their current condition, and they've been really great following up with us to keep a close tab on what they could do to accommodate what they needed.

Karen107324550

My uncle went here. They had a separate facility for memory care, but it's not in the basement. He was there for 10 days, and it was totally fine. He had his own little apartment in there, and it was very nice. The staff was very helpful. They were really good about calling and letting me know what he was doing. I like them very much.