
4131 Andrew Jackson Parkway, Hermitage, TN 37076
4.5
(12 reviews)
"When my husband, Butch, and I realized that we had reached the age and stage in our lives that we required support, our daughter began to research assisted living facilities in our area. We also began to make inquiries. Charter Senior Living of Hermitage was the one most often recommended. From our first visit, the atmosphere and reception at Charter was one of warmth and caring, not only from the staff but also from the residents. It felt from our first encounter like a family. In fact Cece, the housekeeper who takes care of our apartment, expressed it best when she told us, “This is my home away from home.” After moving into our apartment, our impression about Charter was confirmed. Zack even came and helped us hang our pictures, and saved me when my printer refused to print. Nurse Sonia and the caregivers came to check on us and see if we needed any help in getting settled. We would especially like to recognize the caring and concern shown to us by Sonia and and the caregivers Allie, Sherri, Keneisha, Deera, Savannah, and Cece in housekeeping. Kelly in the office has gone out of her way to assist us in working with our LTC. Greta is always there to answer our questions and help us in any way. Simone and Jamey are our “go to” people. They are wonderful. Faith works tirelessly to provide activities that are fun and stimulating. That’s not an easy job. She even helped when I had a computer glitch. We give a well deserved “shout out” to Andrew and the kitchen staff. They have the hardest job of all, pleasing so many with food. I would also like to say that the Therapy staff of Legacy at Charter continues to be a life saver for us. We both came to Charter with physical and mobility issues. Gina, Wanda, Angela, Camille, and Tyler are such caring people. They have worked hard to relieve our pain and prepare us not only for the surgery we are facing, but for improving our quality of life. We are now a part of the Charter Family, and happy so."
$3,250