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(800) 558-0653

Quality Care Health Center

932 BADDOUR PARKWAY, Lebanon, TN 37087

(800) 558-0653 (Caring Family Advisor™)

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3.3

(6 reviews)

Care Offered: Nursing Homes
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About Quality Care Health Center in Lebanon, Tennessee

Quality Care Health Center is a Senior Living provider in Lebanon, Tennessee that offers residents Nursing Homes services. Contact Quality Care Health Center for more details on services and rates.

Map of Quality Care Health Center

Medicare

  • Health

    2.0

  • Overall

    3.0

  • Quality

    5.0

  • Staff

    2.0

Medicare Provider Number: 445154
    Ownership Type: For profit - Limited Liability company
    Rating Date: 9/1/2023

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Reviews of Quality Care Health Center in Lebanon, Tennessee

3.3

(6 reviews)

  • Facility

    3.2

  • Staff

    3.4

  • Food

    3.0

  • Activities

    2.8

  • Value

    3.4

michelle

1

April 29, 2024

I am a friend or relative of a current/past resident

the place sinks of pee... never have have water in the room for patients to drink .. lets them sit in dirty diapers for hours .. hear them tell my mom she was playing in her poop ..when she has the diaper on so long it was making her itch ,, they are red flagged on the gov website ,, for high profit / lack of staff... i could go on and on but stuff will not change there ... hubby went to the nurses desk and asked where my mom was they were all on there phones and did not know where she was at ,,,then just guessed and went back to there phones .... and cant rate 0 stars but that should be an option ...

Provider Response

Hello, As our top priority is to provide incredible levels of care, safety, and comfort to all those in our community, we would like to invite you to speak with our administration about your review. In respect to HIPAA, patient communication is coordinated with the patient and/or the designated point-of-contact; however, we would like to connect with you on the details shared in your recent review. Please share your contact information with us via our secure email portal. Thank you and we look forward to speaking with you at your earliest convenience. Sincerely, Quality Center Administration

Tooties

3

December 22, 2022

I am a friend or relative of a current/past resident

Overall the facility is okay. Of course nothing can measure up for our loved ones that have to stay in the nursing home especially those that have alzheimers. The rooms are of a good size but somewhat old fashion. I feel they are short staffed, but who isn't now a days. The biggest complaint I have is that my loved ones belongs keep disappearing never to be found again, even though the items are clearly marked. So sad!

Provider Response

Hello, We look forward to connecting further regarding your inquiries for any clarity and support you may need as our mission is to provide the highest standard of care to those we serve. At your convenience, please share your preferred contact number so that a member of our administration may reach out to you. Sincerely, Quality Center Administration

Sharon

5

May 27, 2022

I am a friend or relative of a current/past resident

I have nothing bad to say about Quality Care Health Center. It's wonderful. It's clean. The people are so friendly. I love this place. The staff is very caring. They provide my father with rehabilitation on his hip and his leg. I think shortly, they're going to work with checking his eyesight and his hearing and maybe getting him set up with a new set of dentures. It's a fantastic place. The food is great. They don't have the dining area open yet, mainly because of COVID. They're doing a lot of work and they're remodeling and painting. Everyone there is wonderful. They'll answer any question that I have, they inform me, and they call me and let me know what's going on. He recently had a UTI and they called to let me know that they had put him on medicine. They even changed his antibiotic because it wasn't strong enough, but they're always calling me and keeping me updated. It's just a great place and they accept VA.

annat

5

January 25, 2021

I am a friend or relative of a current/past resident

My husband is a resident here for over a month. I can’t believe the peace it gives me to know how well he is being taken care off. Several staff have reached out to me to let me know about his care during the difficult time of no visitation.

Kathy

3

January 11, 2019

I am a friend or relative of a current/past resident

My dad stayed at Quality Care Health Center for rehab for a couple of weeks. The place wasn't as clean or as well-kept. It's a much bigger place. They gave my dad a little physical therapy but nothing extreme. The food was pretty good and he liked it. They just need more staff.

Ron815136

3

June 10, 2016

I visited this facility

Quality Care Health Center was kind of rundown and in an old building that didn't smell good. The staff seemed nice, but I want something nicer for my mother. I felt that this place was for people who didn’t have very much money and no other choices.

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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