Charter Senior Living of Hermitage
4131 Andrew Jackson Parkway,
Hermitage, Tennessee 37076
4.5
(11 reviews)
$3,250
3025 FERNBROOK LANE, Nashville, TN 37214
4.18
(11 reviews)
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Be sure to consider these verified communities in your search.
Charter Senior Living of Hermitage
4131 Andrew Jackson Parkway,
Hermitage, Tennessee 37076
4.5
(11 reviews)
$3,250
AVIVA Maybelle Carter
208 West Due West Ave.,
Nashville-Davidson metropolitan government (balance), TN 37115
4.4
(15 reviews)
$2,500
$2,600
$2,900
$4,410
4.18
(11 reviews)
Facility
4.8
Staff
5.0
Food
4.7
Activities
5.0
Value
5.0
Moomaw
5
|
March 29, 2023
This place is Ahhhmazing! My mother did NOT want to be placed in a nursing home, but desperately needed help! I went in not knowing what to expect but was soooooo pleasantly surprised. The staff is caring, attentive, supportive, and you can tell they all have the heart for these patients. My mom loves the staff and has made several friends since her admission. Do yourself a favor and take your loved ones to Heartland if you ever need a skilled facility :)
CentennialMillennial
5
|
May 4, 2022
Upon first entering this facility, it was not what we were expecting. It’s an older building but you can tell they are in the middle of small renovations. The staff on the 3rd floor were welcoming and treated my mom with respect immediately. It was later in the evening when she was admitted and the first thing she was asked was if she had supper. When she said no, a staff member named Heather (whom my mom has come to love) asked her what she would like, to which she replied a burger and fries from McDonald’s. They didn’t have to do that but it was ordered and mom really enjoyed it. The staff have continued to go above and beyond during her stay. I can’t say we are going to miss her being in the nursing home, but we are glad she will be returning home to us. Therapy has worked hard with her to ensure she has regained the strength she needs to be as independent as possible. The nurses, techs, nurse managers and director always were able to answer our questions and resolve any concerns we had. The housekeeping department kept her room very clean. Cedrick, I think was his name, always carries on conversations with her when he’s cleaning. The girl in laundry made sure she found any missing clothing and labeled them. The dietary department does their best, but it’s hard to satisfy the taste buds of 60 people. Overall this has been quite an adventure and the Heartland staff have helped us as a family navigate it well.
Former F M
5
|
December 29, 2019
The staff took a really good care of my loved one. Everyone from housekeeping and dietary to nursing and administration were very attentive and demonstrated compassion. Management seems to be very involved and supportive of their staff. When we did express our concerns, they quickly resolved them to our satisfaction. Our father was very pleased and stated that he would recommend Lakeshore Heartland to everyone.
DaddysGirl2009
5
|
March 6, 2019
My father was admitted to Lakeshore in 2018. He went through an adjustment period which the nurses and other staff were so understanding and patient with him. They took his concerns seriously and seemed to jump at the chance to solve them and make him happy. They always took EXCELLENT care of him and seemed to love him like he was their relative. The activities weren’t something he was interested in when he got there but the director came in the same day he was admitted and changed/added a few activities to meet his wants and needs. He made friends there and keeps in touch with a few other residents even though he’s back home now. He has made it very clear he won’t go anywhere else if he ever needs help again. I am so thankful to the staff for making my dad feel so loved and especially the therapy dept. for helping him get well enough to go home for a while longer. We looked at several other places but are so happy we chose Heartland. A few other buildings looked more modern or better decorated but no other facility would have taken better care of him.
AnnP1962
5
|
February 20, 2019
My mother in law was recently a patient at Lakeshore Heartland. She was treated very kindly from the day she rolled inuntil the day she passed. The staff was super friendly and did everything that was asked of them, without hesitation. Her call light was always answered very timely and the person answering it always had a smile on their face. The staff became her 2nd family. When she passed, the love continued as staff members showed up to her viewing/funeral. We can never truly thank the staff at Lakeshore Heartland for the wonderful care and love that was shown to not only my mother in law, but to our whole family.
Anonymous4421
5
|
February 20, 2019
I love, love, love this facility and their staff!!! They have taken such great care of my grandmother! She loves living there! They have excellent food and activities all day long! They go on outings in the community every Thursday including movies, shopping, lunch, etc. I can’t tell you the peace of mind I have knowing such caring and loving individuals are caring for her.
Health
2.0
Overall
3.0
Quality
5.0
Staff
3.0
Lakeshore Heartland is a Senior Living provider in Nashville, Tennessee that offers residents Assisted Living and Nursing Homes services. Contact Lakeshore Heartland for more details on services and rates.
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