Nursing Home Communities in The Villages, FL

"My mom is at Chatham Glen Healthcare & Rehabilitation Center, and it is very nice there. It is a wonderful place. My mom has dementia and they've taken her in and they're taking care of her. The girls are so sweet there. As a matter of fact, because of lockdown, they let her use the phone to call me. She's just not all there all the time. So, I promise I just have mom call me and I'm headed up there in about 30 minutes myself, bring mom some stuff. I love Chatham Glen, but I need to get her closer to home. It's like forty minutes from me, and I could spend more time with her when she's closer to me. She's in long term, but she was in rehab, and they did very well with that too. She's in a shared room, but they have their own TVs, dressers, and closets. The bathroom is big. They have their own bathrooms in the room so that the showers are shared instead of it being in a hall. It's more of a private safe room and they all have a window leading to outside. So, everybody sees outside. It sure is pretty there. Inside, in the middle, is their patio. You get to the inside, it's full of flowers and it's got picnic tables outside and chairs to sit in. If they wanted to get out, they could go and still be inside where you can see everybody. They could go out there and all the windows open, not open, but you can see it in the rooms to that facility as well. It's also got a beautiful fish tank in the middle of it. They get them up early. If they go to physical therapy they go, if not, they go into the room and they have either painting or they have somebody that comes to sing. They're still having people that come to sing. They have a movie day and popcorn day. They have a lot of stuff for them to do."

"My mother in law is a esident of this facility. She has a hearing loss And Alzheimers. The staff there are Very caring, timely in their care, They are very patiend And give out lots of hugs even when our mom is being difficult. Last week she celebrated her 93rd birthday. As I made stop in grocery to pick up balloons for her, I met a staff memeber who was there to pick up her birthday cake. On speaking with her I found out that I didn't need to purchase balloons as activity dept. had already decorated tables in dining room with 14 balloons. The room was also decorated with birthday hats And a birthday banner And was very Festive and colorful! Our family is Very Pleased with staff and cleanliness of facility, we have NEVER smelled any odors when visiting. We received this recmmendation from a friend whose relatinve is Also living here in the Alzheimers unit. "

"This facility has all new management, and they are excellent! The Executive Director Rachelle is amazing with a heart of gold and her love for her residents’ shines! The Director of Nursing has great communication and is very compassionate! She took the time to speak to me several times with updates on my loved one! The therapy Director Jordan is very knowledgeable and gave me updates when I asked. When visiting everyone was very nice and full of smiles from the front desk to the CNA's working the floor. Everyone also seemed to know the names of all the patients! Very impressed and nothing bad to say! Also, the Dietary manager is new with obvious experience, my loved one had no complaints about the food!"

"North Campus Rehab was totally different from the other campus. The food was good and we actually went up there two times and ate with her. The staff was excellent and the rooms were clean. It’s totally different than where she is now. They actually had a meeting, talked to us, and let us know what was going on. They had something going on every day; they had ice cream socials, church, different singers come in, and they played bingo. "

"My mother-in-law has moved into South Campus Care Center. It's very clean, and the people are very nice and very attentive to her. She's getting good care. The staff were very knowledgeable. I have not tried the food, but my mother-in-law loves it. I am not thrilled with the layout of the building, but the cleanliness is wonderful. When she was in there, she went from laying in bed and hardly speaking to anybody, to being up and singing with others in the activity room; that was a huge improvement for her. They have a screened-in courtyard."

"My mother is doing rehab in Lake Harris Health Center Skilled Nursing. The first week she was fighting them and not doing the therapy, but now she's calmed down and is doing the therapies. She liked the nurses and aides, so it's all going well now. The staff is friendly and helpful, she likes them all. There's only one she doesn't like saying she's mean to her, this staff probably makes her get up and do things that's why. I can't get in to see the room but my wife says it's a very nice room they put her in. Earlier she was in isolation but now her room is like a home setting. I was able to visit before they shut it down. They bring her on a screen-enclosed porch and I sit outside the porch and we talk from like 8 feet away. She says the food is pretty good. There are a couple of meals she doesn't like, but for the most part she says it's good. They seem to be very good. Now that they're moving along with her therapy, they call me once a week, and we have like a conference call where they have the therapist, nurse, and case worker come into the conference room. They've done that for several weeks. That's very helpful in getting information and knowing what she's doing and not doing. They also seem to be cooperative, they're nice, and easy to deal with, so I think it's great. The place looks very nice, everything looks clean and elderly, and they just repainted the drive."

"When I was at Osprey Point, they were doing a deep clean. Patients were out in the hallway, and they were scrubbing inside the rooms. That tells me that there was some kind of a virus going around that they were trying to kill. The facilities were all nice. "

"I was in Solaris Healthcare Waterman for two years. Pretty much most of the staff was very good. I had a problem with one nurse who I understood that other people had problems with. She actually lied to me about my ileostomy care because she was supposed to change the wafer and it was supposed to be done during the day on her shift. When I reminded her, she said, "Let me check." She came back and said, "Oh, no, it says, do it after 7:00 p.m." I said, "No. That's not what it calls for." She said, "I can't do it, but if you would absolutely insist." I said, "I don't want you to get in trouble." It turned out, she lied. That was not true. Eventually, they let her go, but it took them too long. Everyone complained about her. The nurse said that that nurse would sit there at her nurse's station. They'd outweigh each other to see who would answer a call and finally the other nurse would end up doing it because she was never going to do it. She wasn't allowed to see me after that. We actually had another couple of incidents where I asked for help when my ileostomy leaked. It took her three hours to come, and she claimed she was at a meeting. The supervisor said, "No, we don't call nurses off the floor to have a meeting, especially for three hours." The other nurses were very nice and very good, but for what we were paying, I didn't feel like we got everything we should have gotten. On the other hand, it was clean and the CNAs were, for the most part, excellent. The food was pretty good. The cook did as well as he could. Just before I went there, it was non-profit, and it was sold to a for-profit company and the budgets were cut everywhere. The food budget and stuff was all cut. The kitchen management did an excellent job considering what they did, but after a while, it got tedious because you got the same food all the time. The same things were served all the time. They only have private rooms there. There were no shared rooms available. When my husband went to talk to them about having me there, they said, "We can take ileostomy patients," but they knew nothing about how to take care of the ileostomy. To this day, when I left, they had nurses who didn't like changing the ileostomy wafer. When I first went there, the thing leaked constantly and they didn't seem to be particularly interested in learning. My husband did a lot of research with the company that supplies the ileostomy supplies. We taught them how to do it. They got better. They had quite a few activities and the activities people did a good job. First they came around with carts with things like magazines and puzzle books, Sudoku book, little things like that, but then I was told that the management took away their cart. The activities committee paid for the carts. They said that the management took them away from them. They had to come around with just stuff in their hands. They had bingo and movie nights and all that kind of stuff. I did learn how to get books by mail from them. Occasionally, they got crossword puzzle books and stuff. They had painting. They had a lot of stuff. I just never took advantage of it. The food was good and well prepared, but limited. The facility was overall excellent. They came around every day and asked if we wanted to do something. We were private pay and some people there were on Medicaid."

"Their rooms could be a little better at Oakhurst Square. They were like regular hospital rooms. My father was well taken care of. It did not have a homey atmosphere. "

"After breaking my knee in Dec, I stayed at Ocala Health and Rehab for almost a month. Their physical therapy dept is phenomenal- just extremely kind, caring people. Unfortunately the nursing and CNA staff were a mixed bag. There were some that were just plain mean, making fun of the patients that they were suppose to be taking care of and acting really put out if they had to answer your call bell. Then there were the ones that made everything more tolerable. A wonderful CNA, Liberty, who took care of me like I was her own mother. When I was in a lot of pain, she would hold me and let me know how much she cared. There were several others that did a wonderful job taking care of me and were very kind at the same time. I believe there is a special place in heaven for these people. The nursing staff was the same. There were some that were very caring and others that would ignore my calls and make me wait for hours (yes, hours)."

"The facility that my husband is in is Lake Eustis. It is a good facility, and I'm very happy. The employees are all very nice and cordial. They greet you when you come in. I have not had any problems whatsoever. I would recommend them highly to anyone. It is a very well managed facility. I eat lunch with my husband there every day, and the food is very good. He has Alzheimer's so he doesn't really participate, but they do have many activities for the residents. They have bingo, and for Mardi Gras they had a party for the residents. They had a senior come in and play tunes. They do have a lot of activities. I highly recommend Lake Eustis. "

"Bayview Center was fine. They had a floor for dementia and Alzheimer's care and another floor for patients who weren't so acute. They remodeled the place to be very colorful, very clean, open, and friendly. The staff was very nice and helpful, and the dining area was pleasant and airy."

"We like Avante at Ocala because of its cleanliness, the attentiveness of the people who work there, and how they greet everybody. The staff was excellent. They knew my mom was coming for a visit, they greeted her, and everyone down the hall knew she was coming. They seemed very personable. It was as clean as a hospital, both inside and outside. It was an inviting place, it didn't look like it was an institution. The rooms were very nice."

"Nursing Staff care and are hard working. Facility is bright and pleasant. Therapy has a big gym and lots of participation. "