
CARING STARS WINNER
1700 El Camino Real, The Villages, FL 32159
4.2
(72 reviews)
"Our experience with Freedom Pointe at The Villages was great. The facility was lovely. I liked that when we got there, we had to check in at the front desk. They collected our information. They gave us a name tag to wear. It was like a little sticker to wear while we were walking around. It made me feel like they had more security measures in place, which is important for memory care because my father is a flight risk. The person who took us on the tour was Britney. She was really good. When we were walking around, some of the residents knew her, so that was nice to know. You can't fake that. They either know you or they don't, but they knew her. She was very friendly with them. It was nice to know that it's not just the medical staff that gets involved; the sales director knows the people there. It made me feel reassured that my father would get a decent type of care. All the places that we went to had shared rooms, and the shared rooms are way less expensive. One of them was like $1900 a month less, but there was just a wall that divided the room. It was not a full wall; it was a half wall. You could hear the other person's conversation. You could hear their television. You could hear whatever. It was not good, especially for my father with memory care. He would have freaked out. You have to walk past the other person's room to get to the bathroom. They said that the person who is closer to the bathroom pays more. Why would I pay more to watch somebody walking across my room all the time? Their pricing is crazy, but the rooms were decent. It was a beautiful facility. They had a barbershop in the common area that had the red and white pole. Unfortunately, it is not in our price range, and they don't take Medicaid. The staff was really good. They had cooking classes, and they do a lot of activities. Just from our little walkthrough, we saw how the staff interacted. It was really nice to see. They were very, very interactive with the residents and that was nice. They said that they were putting in no-slip flooring. The facility was all done very tastefully. It was decorated very well. It had a very calming effect to it. They had a room that was set up as an office. My father worked in an office all his life. He might like to hang out in there, and maybe he would think that he's at work. Just little things that they have there will make it beneficial to the residents in their journey. They take them on field trips. Because they're high-functioning memory care patients, they can attend. They can't attend without a staff member going with them."
$5,700







