Avante at Inverness

Discerning child

The rooms are two patients to a room and several are four patients to a room. My loved one actually likes being in the four patient room over being moved to a semi-private room. The facility is a bit on the older side, but quite functional Everything is clean and organized The staff is kind, caring, attentive, and gentle. My loved one is well cared for and the staff know her by name. The staff are up lifting and interact with each other with smiles on their faces. After observing the staff for several hours on a weekend, I found everyone to be thoughtful, kind, and respectful to the patients and that the day ended with the same smiles that the staff started out their day with. The admissions office is extremely knowledgeable and prompt in their responses. The business office is wonderful and made themselves available to answer all my family's questions. The activities director is very active with providing the patients with fun activities and also works to help each patient through their personal issues such as missing their family and how to set up video calls for the patient to have with their families in an attempt to help them to adjust to their new normal. The social service office is welcoming, supportive, caring, and willing to help in any way possible. The staff are prompt with checking the patient's vitals 24 hours a day. My loved one had a drop in their blood pressure during the night and the staff took prompt action to address the issue. Having been in multiple facilities across the country, I am most impressed by the attitude and caring hearts of the staff at Avante Inverness. That means everything to my family and I.

Larry and Al

After receiving a tour we choose this facility because of its cleanliness and its very knowledgeable rehab staff. However, there is a serious disconnect with the kitchen \ Dietitian...having received meals for nearly 3 weeks seldom were the contents of the tray correct. The nursing staff was very caring and upbeat but the changing of shifts lacked coordination and communication between personnel. Changes to diets were overlooked and timely cleanliness of residents were often confusing. However, the Administrator has an open door policy and we were allowed to air our concerns.

CasaDeMoon

MY FATHER WAS COVID FREE UNTIL HE WAS ADMITTED TO AVANTE AT INVERNESS. HE WAS DEAD BY THE MIDDLE OF WEEK 3. YOU DECIDE - IF YOU LOVE YOUR FAMILY MEMBER DO NOT LEAVE THEM HERE.

Patricia

I did not have a good experience during Mom's stay at Avante at Inverness, Inc. Most of the nurses were pretty decent, but the management was very nasty to me. Most of the staff was told not to spend time with the patients and interact with them. The activities were not geared toward a specific level, but an overall activity for everyone. They had bingo, but they never took them on outings, and I thought they should have done current events to keep the patients up on what's going on in the world. The food left a lot to be desired, and it wasn't clean. There were times that there were roaches on the food court. I personally think it should be closed down.