Regency At Grand Blanc

Wife of RA

My husband came to the facility for rehab after back surgery and a nearly healed bedsore. He was not placed in an air bed as requested several time and 5 days after I complained and said I would contact administration he was finally put in one. His bedsore was not treated properly and turned severe, his surgical incision started oozing, his blood pressure dropped and the reasoning when I questioned was because he had been given a pain pill and he has a large blood clot in his lung. He also would not wake up. He was transported to Henry Ford for a follow up appt. and his blood pressure was only 68/34 and he was rushed to ER and is currently in ICU. While in the ER he tested positive for covid which he did not have upon being admitted to the rehab facility. I have reported it to the facility but it seems that staff are completely unaware of it and the facility has not been closed for cleaning and testing. I observed some staff not wearing their masks correctly, one letting it hang from her ear and another maintenance worker not wearing one at all when entering my husbands room to make the bed change. We chose this facility because we were told it was good. I disagree.

Nikki

My dad is in rehab at Regency At Grand Blanc. I like their rehabilitation. It has been really good. The problem is that my dad has been scared to walk. He's afraid that he's going to tip over. But they continue to work with him and try to tell him they're not going to let him get hurt. The nurses and aides are great. The only thing I haven't liked was he just got recorded with bedsores and stuff. They should have known that already because they've been taking care of him. He's not getting a lot of walks, so that can cause it too. But so far, it's been better than the other one we had. The food is all homemade. They make everything fresh every day, and they have a variation. They let them choose what they want. It doesn't have to be a set menu. The facility is clean and modern-looking. They have plenty of places to travel around and walk with your parents.

Karma's mom

I am very happy with my room.I have a beautiful rooms with tons of birds right outside of my window. When the staff could see my sleeping habits, it was decided that I needed a larger bed which was provided instantly. The food is very good, special meals are no problem to arrange. The activities are at a slowdown because of the COVID requirements. But normally there are plenty of activities. My daughter had to choose my place of living without the option of seeing it. I would like to say that she did a great job!

Renee Struck

This facility is amazing! The care and compassion that the entire staff has is unbelievable. My mom came to this facility after a major stroke, in hopes of getting better. Due to the covid-19, visitation was not allowed. They made sure my mother had a window so we could walk up to the window and wave to her. During her stay she was only able to look to the right, so the nurses when we visited, had to literally turn her bed a hundred and eighty degrees so that we could visit with my mom. They did this out of compassion we never asked them to do this. The care and the love that the staff gave my mother and her last few days is undescribable. If you or your loved one needs to choose a facility, I highly recommend this one.

rednene74

My father was here for rehabilitation. He came covid free from the hospital. After 11 days he tested positive.

noncompliant

Families are now more dependent on staff for care because of the Covid restrictions. Staff failed my mother in about every way possible during her 5 day stay. She went directly from Regency to ICU at the hospital because of neglect. Messages were left for staff and it took up to 25 hours for them to return calls. Her belongings were difficult to retrieve as her electronics were "lost". I would not refer anyone to put a family member in this facility.

E. Schmidt

I could not be happier with my mother's care. All staff are caring, patient, and truly love their work. Nursing staff goes above and beyond. CNAs are always friendly and kind, very attentive to patient's needs. They take the time to get to actually know their patients needs and wants. I would definitely recommend Regency !

LovedOne1210

My husband is at Regency At Grand Blanc for therapy. The food is delicious, like eating at a restaurant. I would rate the staff as a 1 because it takes them an hour to get to my husband's room. The community is beautiful and has a lot of activities. They have a therapy crew, people who come in and sing, and ping-pong. The insurance pays for it.

acg

What I especially liked about Regency is that there was a way to reward the best caregivers: CNAs, LPNs, therapists, et al. I was able to fill out "compliment" sheets for those I chose to paradise and I could even give out "Regency $" slips that an employee could redeem at one of the offices. The result of this was a generally high level of good attention being paid to my spouse. The food was excellent and including 3 different dining rooms. The surroundings were pleasant.