Riderwood

Jerome

My aunt's a resident of Riderwood. She had put the money down so that she could go to a more intensive setting within Riderwood as she became older and wasn't able to do things. I didn't have much contact with her until her passing. I spoke to her on the phone, and she never complained about anything. I just visited there after she passed away because I had to help folks clear out her personal belongings. It was nice, there were no problems. Their outdoors was gorgeous, and the room was very nice. Her apartment was spacious. I saw the dining area, and I saw a swimming pool. They had different activities, like field trips, and things of that nature. Also, the residents were allowed to keep pets, I saw folks walking their dogs. If you have the money to afford it, it is very nice. It's expensive to live there. The deposit my aunt had to put down was more than $260,000, plus she paid her monthly rent.

Christine

We like Riderwood because it was close and convenient. They have stuff for the residents to do. And even though my father is in independent living now, they also have assisted living and they have a nursing home on site. The food is good, they give out one meal a day, and they have a lot of restaurants. They have a yard, a salon, and game rooms. They have everything.

Allyn

I have found Riderwood for my sister. It was nearby, it was reasonably priced, and it was a very active, happy group of residents. I only met some staff, but they were very good. My sister's church is there. They have banking. They have pharmacy deliveries. They have everything she needs. They have a salon, quite a few doctors on site, a gymnasium, pickleball courts, and a swimming pool.

M

My friend lives in Riderwood. It is a wonderful place. It's very nicely run, diverse, and friendly. The staff is very helpful and very knowledgeable. The food is very good. It's a very clean facility and they have lots of activities. I would recommend them.

Sandy

We have chosen Riderwood for my parents. We liked that it's all-inclusive. If they end up needing more specialized care, there's other specialized care right there in the community, so they can do a stepping stone from independent living to assisted living to nursing care. It's very clean. Everybody's very friendly, open, and welcoming. There're numerous restaurants or eating facilities within the community. Everything in the community is connected via a covered walkway. So, if you live in one community, you can easily walk inside during bad weather to another community, or you can go outside via the sidewalks if you choose to do. They also have two shuttles that run constantly during the day to take you if you'd rather not walk. We did eat one meal there, and it was very good. It covered from appetizers through dessert and multiple choices. So, for the ease of not having to cook it themselves, I would rate it high. The facility is beautiful, very well-kept, very clean, and organized. They decorate for different seasons.

Manuela

I went to Riderwood to visit a friend there, and he speaks greatly about it. Everything was very positive. The people were very pleasant, and the grounds beautiful. I would have stayed right there, but I'm not ready. There's lots of other things I have to do before moving there. They invited us for lunch. The food was really the way I like it: very fresh, very well prepared, and not with greasy sauces and cheese. It was really good, and the people looked very nice. I definitely liked everything that I saw. The only location in there is the place where my other friend lives. It was the only inconvenient thing, and that thing could not be resolved easily. I really enjoyed it. It seemed that there were enough activities for people to feel busy and not feel lonely. There will be people keeping an eye on you. I enjoyed what I saw on that first visit. I really like it a lot. The staff was a very pleasant lady. I think they really are trying to serve the community of people that need something like that. The grounds were perfect, very nice, and very pleasant. The apartment they showed me was being prepared for somebody to buy. It was really very comfortable, very cheerful, and everything looked very nice.

Susan

I saw independent living apartments at Riderwood. That is a huge place. It probably has 1,000 people in it at least. It's one of those where you buy into it and then pay monthly rent in it. They take care of you for the rest of your life. They have all the different levels of care. They have pretty much everything. They have 200 different social groups of anything you're possibly interested in, and all sorts of gyms, pool, libraries, and post offices. They've got just about everything there. It was very interesting. It was a beautiful place.

disappointed2020

My grandmother has been a resident of Riderwood for a decade. Since she first arrived the quality has gone steadily down hill. The food used to be good-very good, now it is frequently borderline inedible. Staff is generally disinterested in the needs of residents and they are routinely pressuring residents into donating money to the “Staff Appreciation Fund”. This seems like a scam to take advantage of elderly residents, who already pay a great deal of money for the pleasure of living there. Last, but not least: my grandmother’s building has had a mouse infestation for the past year. They come in through the vents and under the door. My grandmother’s apartment is spotless, and she works hard to keep it clean, but wakes up to mouse droppings daily! This is disgusting, and unhygienic. It is appalling that my 95 year old grandmother has to deal with this! So disappointed.

Samantha

Riderwood is a transitional care community. My grandmother is not in great health, so right now she needs assisted living, but we know she's going to need full nursing within the next couple of months to a year, and they have both of those on the campus. She'd get to stay in the same place, and that was important for us. Our experience has been fine. I really enjoyed it. They have very strict COVID precautions, so I've not been able to visit her or see the facility much at all. I'm really appreciative of how they strict they are with their COVID precautions. She's in an accessibility room. She has plenty of space to navigate. She needs a walker full time, and she's been able to successfully navigate her space. They have a built-in bar to help her get on and off the toilet, and for showering it's all seated. She's in a good spot for that. I've not heard of any complaints.

CF

The person we dealt with at Riderwood Senior Living Community was very knowledgeable, followed up, and took us on a tour. We're very pleased with the reception that we got, the information they provided, the ability to go to different buildings, and it's all inside so you don't have to go outside if the weather is cold and things like that. There's a way to go all the way around this place inside. They have a bunch of different restaurants and different places you can go like banks, they have different services, like a store, salon, church services, and lots of different things. We really wanted to get my mother-in-law there, but depending on what size of room you have in independent living, there's a buy-in. The buy in is about $190,000 to 300,000. You're supposed to get 90% VAT on the death of the occupant. So you have this big buy-in, but the cost of the accommodations is relatively inexpensive, probably at $2,000 to 3,000 a month. But the problem is when you look at the care plan and you need care it goes up very quickly. The memory care area goes up pretty substantially, too. I'm pretty impressed with their facilities, they were building a pool area. The only downside is the parking, it's a challenge for visitors who come.

NeedsImprovement

Facility is slow to resolve problems, if not a all. Raw sewage has been backing up periodically into my kitchen sink for months. Maintenance says it can't be resolved due to a sewer system design problem. Very dangerous health problem. You would think they would give me another apartment. Food quality in the restaurant fluctuates also. Sometimes not worth eating. It is an okay place if you fix your own food.

Frustrated50

Assisted Living does not have enough staff to provide good care for the residents. My relative has been left alone without the press alert button so there was no way to call for help. My relative has had to wait 20-30 minutes for assistance and suffers in pain while waiting. The staff are not attentive enough, they are in such a hurry because there are not enough staff to handle all the residents so my relative gets poor attention. Complaining to corporate accomplishes nothing, they refuse to hire more staff. Independent Living is where corporate is putting their money.

Clarisse

I've decided to go to Riderwood and put down a deposit. I have a number of friends who live there who are very satisfied. They have long corridors, so it's a long walk to the dining room but that's good exercise. The people are very friendly and say hello when you meet them in the hall. The grounds are kept very well. They really look out for the residents. From what my friends have told me, I think it would be a very good fit for me. The sales rep was very helpful, answered all my questions, and followed up. I've been very satisfied with the way they handled the whole thing. There's an art studio, music room, physical fitness, library, and all kinds of clubs. It's a very active community.

Henrietta

Riderwood was very nice and very clean, but it was too far away from my circle of friends. The staff was very pleasant. The place was pleasantly designed with quite a bit of land around it. It has trails and gyms. The food was very good too. They had very nice views, and the rooms were very nice.

Annie

Riderwood was a pretty nice community. You could get a two-bedroom or a one-bedroom depending on what your income would allow you to do. The dining area was nice, and the food was very good. The staff was very nice. When you go there, they remodel the room and put in a new stove and a new refrigerator, so everything would be new, like moving into a new place. They had bingo, offered trips to different places, and have dancing. The people who I know live there said they really enjoy being there. They have a room with equipment in it like bicycles and different things. If you could no longer live in the independent part, you could move into their assisted living. It was well maintained. In the wintertime if you don't care to go outside, you don't have to because they have stores in there and you could just walk through this long hallway and see outside. They had a grocery store and a store where you could buy little trinkets. It had everything.

Mary Ruth775402

Riderwood was big and organized, but too big for us, and we only met one person. They had variety of activities, and I liked it the most.

Dolores080761

Riderwood was a very nice place. It was like a hotel with everything there. It had people looking after you. If you didn't get up in the morning before 10:00, they know it, and they'll look for you. It's a nice place to meet other people your age. I loved Riderwood.

Elaine407227

Riderwood was very nice. It was very impressive. We talked to some of the residents, and they seemed to be very happy with it. It was something we would consider. It was very attractive. It had a chapel on the campus, and I liked that idea.

julia726628

Mom lived in Riderwood; you have to come up with a bond for the place and a monthly fee, but you get that back when you left. They had a 2-bedroom apartment, with a sunroom, a dining room, and a kitchen. They had a pretty good size walk-in closet, they had 2-bathrooms, and they had a washer and dryer in the apartment.

Nancy99

I wasn’t impressed with Riderwood. It’s very expensive, and the entry fee was $140,000. The facility was very attractive and kept in super condition, the dining area was spacious, and they had a large lobby area. The activities were nice. Overall, they’re a very good community, but it’s just overwhelming.

jvs

My parents called maintenance about A/C not working. No one showed up after saying they would be there that day. With outside temperature of 100+, the temperature inside their apartment was extreme! This morning I had to call administrator's office. The excuse was afternoon thunderstorms caused power outages. There were lots of apologies, but that didn't help the unsafe temperature in my parents' apartment. I live in another state and moved them into Riderwood thinking they would be safe. They don't drive and we're stuck in deplorable conditions.

CreaturetheCat!

Independent living was lovely, and my Dad quite happy. Now that he has dementia he is in assisted living. That is horrible. The food is terrible, the aides are not caring. He is so unhappy and no one seems to care. I've found a staff member asleep, and another one taunting a resident. And when I've written letters to the managers, nothing changes. If I lived in more than a one bedroom apartment, I would move my Dad in with me.

Caring113064950

I visited Riderwood. It probably has more going on than the other facility in terms of more services for the people who are there. However, the staff was positive. They showed me around, and they responded to questions well. Overall, I was positively impressed by the facility and by the people there. What I was negatively impressed by was the cost of the entrance fee. If I'm rating them on the cost, I would probably rate them a very low 1, but if I'm rating them in terms of a nice facility and good people, I would probably rate them a 4 or a 5.

Anonymous108987950

We were impressed by the size of the apartments at Riderwood. It had a very pleasant environment. There was greenery, and there were trees. The staff was very pleasant. I would recommend it to others.

Rider1

The community itself was very nice, but I did not like the surrounding area. It was Riderwood, and I was very disappointed as to where it was. The land itself was very nice and the community was very well structured, but the surrounding area was very congested and ugly. They run a nice place; it’s just that I am particular about location. I think it really works for people who are from that area. The staff was wonderful, presented very well, and were sensitive. I would recommend that place especially for people who are from that area. It is beautiful -- almost like a college campus.

Genvieve_61

My mother has been a resident of Riderwood for more than 10 years. We've been alternately pleased and extremely disappointed over that time. As others have mentioned, the dining services are very good. However, the staff's attitudes and capabilities are extremely variable, and facilities are declining. Some of the very things we chose Riderwood for, years ago, no longer exist. At this stage, my mother doesn't drive, but she is still in independent living. There is no assistance for her in getting to doctor's appointments etc., beyond calling a cab. Two winters ago when we had extreme snow and cold, there was 2-in. thick ice on the sidewalks just outside the door that leads to the parking lots in my mother's building. We asked daily, for a week, to have it removed (and we brought our own salt and treated it), to no avail: mother nature finally took care of it. Hard to believe icy sidewalks aren't remedied at an elderly community, but we realized this was just an indicator of Riderwood's attitude in general. Services and facilities have been steadily declining, and we are now discussing whether to take the huge financial hit required to move my mother elsewhere.

bluebell2

Assisted living and nursing care are together in a separate building, separated from the independent living buildings. Assisted living was definitely more of an institutional feel than independent living (the latter being more nicely decorated with multiple dining rooms; more of a college dorm atmosphere). Assisted living is of course always a little more dismal due to that population needing more care, but it was disappointing that assisted living residents don't seem to have easy access to convenience store, bank, or other amenities that independent living have (due to being in separate building). I was also turned off by the fact that the employee who gave me a tour of assisted living was visibly very ill and kept coughing. In my opinion staff who work in nursing homes should be required to take sick days if ill - safety of the elderly residents should come first.

Elizabeth98967250

I know quite a lot of people who reside at Riderwood Village, and they all love the facility. Personally, I don’t like the surroundings because there's too much asphalt. The people I knew there all told me that it's an easy place to retire. They get animal therapy, movies, and trips.

Caring97650950

The staff at Riderwood seems very good. It is closest to my son. The rooms are very pleasant and clean, and all the amenities are there. The dining room is very pleasant with a window on one side and plenty of lighting and stuff coming in. For activities, they have almost anything that you might be interested in.

Caring96986650

Riderwood was my first choice. It's a big community, and they have a lot of things going on. The people were really nice. I ate there, and the food was great. They do have a lot of activities. They have a church you can go to. You get one meal a day at their independent living. The room I looked at that I was willing to take if I had enough money was considered a studio, and it had good windows which overlooks the lake. They also have a full kitchen and separate areas for the living room and the bedroom. They had washers and dryers.

Caring89111650

Riderwood was very large. It was very well-organized and laid out and they have a lot of facilities, but they don't have cottages (which is what we prefer). The staff who gave the tour was very good. They had good rooms.

Caring73849850

The place is very positive. My brother's room is very attractive and great. He has a living room, dining room, and a separate bedroom. Their food is excellent. They have a good variety and quality of food. The staff is very caring, persevering, and patient. He participates to a lot of activities on a daily basis. He feels absolutely secure with Riderwood. I would definitely recommend this facility to others.

Caring74232150

I was invited to an open house in Riderwood Village. They showed apartments - one bedroom, two bedroom or three-bedroom apartments. It was the usual sales pitch. Activities are the usual mix of things, depends on what your interests are. My wife has been in the rehab there in the past where she enjoyed playing the piano and the food was very good. The rehabilitation facility is probably the best in the county.

Caring74232150

I was invited to an open house in Riderwood Village. They showed apartments - one bedroom, two bedroom or three-bedroom apartments. It was the usual sales pitch. Activities are the usual mix of things, depends on what your interests are. My wife has been in the rehab there in the past where she enjoyed playing the piano and the food was very good. The rehabilitation facility is probably the best in the county.

Caring83214250

The people there were very helpful. I guess we came away feeling we didn't want to live in a high-rise, and Riderwood has about 6 about high-rises. So we're not going to put that very high on our list right now. We were shown all the facilities. The dining room is fine. They assured us that the chef could take care of my wife's needs. But we didn't get much in-depth discussion about it. They had a 2-bedroom plus a den.

Caring76718550

I did visit Riderwood in Silver Spring and it's a nice community. The trouble was that it doesn’t accept Medicaid and my husband is about to be on Medicaid. They say that they have it, but when we got there they really didn’t have it. The staff who toured us around was nice.

easygoing

I lived at Riderwood and I found it to be a lovely place. They have nice activities like lectures and good old movies. They have religious services and trips to various places. They have wonderful food. The nice thing about this facility is that it understands the needs of the people and they really try to accommodate to their style.

Caring73849850

He just moved in to Riderwood Village this past week. The room was spacious before he put all of the stuff in there but it was appropriate for what he needs. I was impressed by the facilities and the staff. They were very friendly, very helpful and very professional.

2many2care4

I visited someone in Riderwood nursing home and it was pretty much like a hospital room. It was in a different building separate from the assisted living. It was clean and didn't have any odor associated with a nursing home. It was nicely decorated and carpeted in the front and hallway. It was a lock down unit.

Alice11

The staff and rooms at Riderwood Village were nice. We had lunch there and the food was good. My friend who lived there and the people I talked to like the place. They had lots of activities, like entertainment, bridge and movies. They also had a pool. I liked it that it was more of an independent living and it was an active place. I would recommend it to my family and friends.

Allan1

What I like about Riderwood is that the food and the activities are superior. Under certain circumstances this facility would be right for a certain person.

Denny2

Riderwood Village was about eight to ten minutes off the road where I lived. It was a nice facility. It have outdoor facilities that I could use and a lot of ground that I could walk. They have one or two meals a day.

Anne21

Riverwood's surrounding was good. The rooms and the staff were nice. But it was not a facility who would take people with memory problem like my husband does.

HappyToVisit

We were invited to stay two nights in Riderwood. There was something in the atmosphere probably the flameproof chemical that they used in the carpeting that I was allergic to and I developed eye irritation which took two days after we went home to clear up. I noticed that not only in the apartment but my allergy became worse in the dining room. Their apartments and kitchens were quite nice though and their activity program with a lot of opportunities for classes and intellectual stimulation appealed to us. But I just couldn't live there so we had to ask for our deposit back.

Caring5250

I visited Riderwood which is an independent living facility with assisted living too, but my friend is in independent. She's enjoying it and she's okay. She's been staying there for about a year. They serve food there. The place is clean and they have separate apartments. If I don't move out of state, I'll move there.

Lydia 1

We visited several assisted living facilities and the one place we liked was Riderwood. It's a combination of independent-living where my parents could get some care and didn't have to be completely assisted. They had about 125 different lay-outs, which were quite roomy, and surprisingly comparable in terms of the price. It was a campus-like environment with a thousand residents and various clubhouse buildings equipped with different facilities. For example, one had a big pool and another had a big theater in it. And these buildings were all connected by a walk-through, so that whether it's too cold or the middle of summer, you didn't have to walk outside at all. It was a complete facility and the people there seemed to be were very active. We did not see anybody sitting around or just sleeping. They had lots and lots of activities. There were people doing photography, they had different classes, and just about any activity that you can think of. They also had different pastors and people coming in from various religions, so they had quite a variety of religious activities too. They had transportation to take people out on trips. They even had a camping site. The variety of things and activities they had was amazing. But my parents aren't ready to move into any facility right now.

Caring 6406

We visited Riderwood twice and we're actually on their waiting list. They had several kinds of apartments. The staff was very nice and helpful.

Caring9495

Riderwood Village is a complete full care facility, which includes independent living, assisted living, short term rehabilitation and long term care. We chose it because of the activities involved, the food, and the proximity to our house. Overall the facility is very good.

ScottM2

Riderwood is a great place. But the financial commitment that they have there are much higher than a lot of other places. The staff was great, I have no complaints. I was well informed during my visit. There's a lot of amenities there and it has a lot to offer.

T.B.

I can't say enough about the care at Riderwood. My mother is in a beautiful apartment and receives one meal a day. They call it "worry free retirement" and they mean it. A lightbulb goes out, mom makes a call, and they're fixing it that day! Meals are excellent, staff is friendly and knowledgeable, medical, dental and pharmacies right on campus! Very convenient.

Jonathan_M

It is not the facility I would want for my relative. We had to call them few times just to schedule some time to visit the facility and when we got there the supervisor was very helpful but the staff looked extremely ruthless (like they were doing a favor for residents). Some of the staff was very abusive and it really made me feel upset for the residents who were living there. It seems like the staff in this facility cares about themselves more than they care for the residents. Only good thing about this facility is that they keep it clean and the rooms they have are pretty big with nice closets. They have gym, pool, lake etc so it is nice place to live. Only if the staff was more helpful and caring towards the residence. After we told about this facility to my aunt she didn't want to live there and we didn't send her there. I would not recommend it to anyone who I care about. 3 stars just for the cleanliness.

fancypants12

This seems like a great assisted living facility. It has apartments for the residents to be as independent as they like, but also has higher levels of care available once they become necessary. When my grandmother eventually became very ill, they took excellent care of her, eventually providing the necessary hospice care.

Disappointed dominate

independent living very good. Assisted living staff unresponsive - does not return calls. Staff highly variable. Some excellent and caring, others bordering on abusive at times. Staff convenience seems more important than happy residents....

artichoke_85

The staff are friendly and seem attentive to resident's dietary and personal needs. There were a variety of ages of people visiting and because the more assisted living population is mixed in with the retirement population whenever possible, the environment is less depressing. The food is fairly bland but good quality and there are some vegetarian options. During one visit, my grandfather collapsed in the bathroom with what later turned out to be pneumonia. There was quickly a staff member there to assist him and they checked his vitals before transporting him to the hospital. Rent at the facility includes one meal a day, and that meal can be take-out or eaten in the dining room. The dining rooms don't allow groups of two or less people to sit alone so they attempt to foster socialisation which is good. Additionally, there is a lot of intellectual stimulation available through subsidised, facilitated trips, courses taught by local college professors, and the availability of craft and recreation rooms.

ryanMkelly

Riderwood seems adept at meeting the needs of its residents. The facilities are clean, modern, and spacious. The staff, for the most part, appears competent and helpful. My grandmother has been happy with her room and the meals provided to her, as well as the medical care she is able to receive on premises. When my grandfather began to suffer from Alzheimer's, he was moved to another facility on the same campus that provided greater care, where the rest of the family was still able to visit. The transition appeared to be seamless, and the nursing home facility also met their needs.

WilliamC

Riderwood is a low rise, two-story facility. I really like the place and the facility but I'm still looking around for more options. The rooms have big walk-in closets, living rooms and a bathroom. I didn't taste the food. Oh, and it offers different activities. It has an indoor heated pool, fitness center, a lake or was it a huge pond of some sort and lots of neat activity areas.

elaineqp

My grandparents and several of my friends' parents have lived at Riderwood for several years. I used to be nervous about assisted living facilities and had little faith that they were places that I, someday, would want to live. However, Riderwood has completely changed that image in my mind. The private apartments are beautiful--my grandparents live in one that overlooks a lake. There are also so many opportunities for both social interaction and continuing to stay engaged. My always social grandparents love the communal dining room where they have made tons of friends, and they've taken several courses taught by local faculty on subjects ranging from literature to music. When they have had health problems, the physical therapists and more hands-on assisted living staff have been wonderful. Their involvement in the community is wonderful as well, including the scholarship program offered to the local high school students, who are given part-time jobs as waiters in the dining hall. It definitely gives me peace of mind knowing that my loved ones are not only safe, but are happy as well.

Bowiegirl

I have visited the Riderwood assisted living facility on numerous occasions to visit my husband's grandmother, who lives there alone in a one-bedroom apartment. My experiences at Riderwood have been completely positive. The community is filled with active senior citizens who enjoy a broad array of social and cultural activities, such as movie nights, opera classes, card games, and religious gatherings. Residents are able to have small pets and some apartments have access to private garden lots where residents can grow flowers and vegetables. All residents have a small shelf outside their doors that they can decorate and personalize. My husband's grandmother is very happy with the staff at Riderwood and often comments on their professionalism and kindness. She has been able to maintain a strong level of independence despite her health needs. I feel she is well cared-for at Riderwood and would certainly recommend the facility to others wishing to send their loved ones to a welcoming and caring community.