Orlando Lutheran Towers

Samir V

My Mom was at the Commons for 10 years absolutely amazing place. Mrs. Kathy the executive director is absolutely amazing and Mrs. Ramona the CNA is one of the most professional and efficient worker! Thank you so much Orlando Lutheran towers / Commons. Samir V.

teef

Orlando Lutheran Towers is the absolute worst nursing home facility that I know. The management at “The Commons” are terrible. After numerous complaints that went unattended regarding my mother’s declining health, including several infections that she contracted from the facility, the lack of attentive care from the doctors, nurses, and don’t even talk about the CNA’s just plain rude, neglectful, and just plain lazy, we’ve decided to remove our loved one from that dreadful, foul smelling, terrible place. The CNA’s and nurses pretty much allow dementia patients to tend to themselves with little to no aid. They also allow patients to go with their diapers unchanged for hours unattended. In addition, they don’t really aid them in eating, and did I mention they’re rude. After complaining to Amy the head manager over all the floors, Kathy “The Commons” manager, and Michelle, the human resource manager, without any assistance or improvements regarding our family’s concerns, we’ve decided to remove her from this awful facility. They lie and act as if they care about your concerns and do absolutely nothing about it to address the issues. They act as if they’re in cahoots with each other opposed to to addressing your concerns. It’s just terrible regarding the lack of care at this place. I would advise anyone that actually care for their loved one to “STAY AWAY,” the conditions there along with the lack of care are just plain horrible.

Betty

We visited Orlando Lutheran Towers and had lunch. I have friends there, and it's very close to my church. The people there seem to want to help you get what you want, like an apartment that's right for you. I've selected a one-bedroom, but I haven't decided yet whether I should get their one-bedroom deluxe and a one-bedroom with a den. They said they'll tear down the walls to make it like you want it. The food we had was very good. I like this community. The rooms are not dark. They're very light with big windows. All the common areas also have a lot of light. The staff member seem to be accommodating, nice, friendly, and helpful.

Ticeguy1418

I lived in OLT (Orlando Lutheran Towers) for a year. I was somewhat mislead into thinking that my substantial entrance fee was going to cover my potential nursing home care if ever needed since I was told that I would never be expelled. The concept of "independent" living can have various meanings. It seems that many in this category can hardly walk or have limited mobility or memory issues. At first I considered OLT as being " ALMOST HEAVEN". But after a while, this changed. The residents were very amiable and friendly. However, the dining room was another matter. Toward the end I actually dreaded having to go into it. While the food was OK the servers were anything but. A prolonged wait of up to an hour to be served was quite common. And then the wrong item (s) would come. And the take-home items were very reluctantly given. Only one piece of fruit or one milk. And for the price paid monthly to be there, the food could be more freely given as I noticed being the case in other CCRCs (Continuing Care Retirement Community). Activities seemed fine and one could participate if one desired. The location Downtown was a big drawing card but after a year was played out. OLT is good for certain situations but it is best to evaluate fully before deciding. Perhaps an Elder Care attorney would be good to check into before deciding since the cost of CCRCS is a bit high. A partial refund was given based on the first four years. Two percent per month is deducted from the entrance fee.

David442050

Orlando Lutheran showed us a 1 bedroom apartment, and it was clean. A lot of people were sitting around in their wheelchairs. We looked at the dining area, and they had waiters and napkins.

MMMariposa2013

Orlando Lutheran Towers is a pleasant facility. Lots of activities if you choose to partake. Chapel is nice at the top of the Towers. Newly remodeled and easy access to lots of things downtown. Make note, when you sign a contract to live in the facility they have the right to move you as they see fit to the assisted living facility across the street, even if you or your family don't agree. If they can get higher rents for your existing apartment, don't get sick...becuase you may just end up in assisted living. You sign your rights away as an individual and it's up to the leadership to make the ultimate decision when it's time for you to move across the street. Windsor Place is OK....but not what you think you would get when you move to "assisted" living. Remain in the "Fountains" as long as you can and hire assistance to come in and assist you if needed. Much like the Fountains, the wait staff is less than friendly and appear disengaged most of the time. For the price paid to live here, and compared to other facilities of this caliber I've visited, you would think they would train their staff to learn how to smile and treat residents as their guests, and not "old people" who we know can at times be difficult. Overall....nice place...but watch your back and have an advocate or family involved in your care.

Jack843501

Orlando Lutheran Towers has very nice facilities in a good location. The price is good, and the activities are adequate. They provide access to a pool, shopping capabilities, a bus, and visits to restaurants.

Doris41

I had a friend that is in assisted living at Lutheran Towers. The assisted living apartments were very small, in my opinion. It has a bedroom and a little sitting room, countertop, and a little kitchenette. It was very expensive -- $5,000 for rental. I couldn’t afford that. My friend didn’t like the food; he said it was terrible. He passed about six months ago.

GramsNumberOne

My grandparents moved to the Towers years ago. My grandfather has since passed away, but my grandmother is still there, going strong at age 101. My parents also recently moved there, and both sets of aunt/uncles have plans to move there when the time comes. So the whole family will be there! The staff are kind, helpful, and loving. My grandmother gets a lot of attention (it helps if the family is involved). They have renovated several of the public areas (lobby, café, gazebo, parking lot) and the gazebo is lovely. My grandmother and I enjoy the patio to just sit and talk. The place is clean, well-lit, and organized. I have never seen a dirty bathroom. The staff work hard and are VERY patient. They often seem amused rather than annoyed at some of the ways of the elderly - which can be challenging to a person's patience. Some of the back halls and elevators could use a coat of paint but in over a decade, I haven't seen any major problems.

Charlie13

I have visited half a dozen times in the last six years, so I am familiar with Lutheran Towers. It's very pleasant. I enjoyed the people working there, and the people are all friendly. I would recommend it, though I don’t think there is anything that really stands out. I just liked the place and the people, and if it wasn’t for the $200,000 to get in, I would probably go there. The rooms were well-cared for. I have nothing negative to say; everything was as I expected. Lutheran Towers is one of the better places, if not the best.

Jayne8

It’s very nice. The residents and the staff seemed very friendly. My mother likes the overall setup and the size of the room that she is going to be in. This is Orlando Lutheran Towers. It was very pleasant.

Caring89322450

We like that Orlando Lutheran Tower is a tri-level facility. It has assisted, independent, and skilled nursing care. The staff are very caring. They have a large dining room on the first floor, which is very nice. They have music sometimes. The facility is very clean and very well maintained. They have activities every day. They also have an activities director, so they have exercise, music, and bingo. They also have physical therapy.

Caring73367150

We decided to leave my husband's grandmother at Orlando Lutheran Towers. She has adjusted better recently and has made some friends so that is helping her. I like that they have the opportunity to socialize with the other residents that are on other floors which is nice for her because she is still very social and very capable. She has some memory problems so it's kind of a nice blend situation and the cost seems a better value than a lot of the other places that I had seen. I've eaten there a couple of times and the food is good. I just wish they have more outdoor space for the residents where they could go out if they wanted to.

caring1990

I know a lot of people at Lutheran Towers and I had my mother in there that's why I chose the place. I already had my deposit in there and I am going to move anytime soon. I have a room and a very small kitchen. They have activities just about everything you want. They have trips outside. They have a gym and a coach.

Nimfa2

My mom had a delightful stay at the Orlando Lutheran Towers. They had good food with several selections. Her accommodation was excellent. She went on several activities with them. She had a very good experience there.

lobbyramp

Very expensive, great location, too many floors for the elderly, close to churches, overall decent property and would give it a neutral rating.

cdayton

We had a family friend who was a resident in the Lutheran Towers for many years. This facility is a continuing care facility in downtown Orlando. It sits in a high rise building and offers all different levels of care, from independent living all the way to skilled nursing care. I will focus my review on the assisted living portion of this facility as that is where our friend resided and the area I was able to visit most often. This is a gorgeous area with individual apartments for each of the residents. The staff are extremely friendly and helpful - from assisting with housekeeping to providing meals and medication reminders to the residents as often as necessary. I often saw staff approaching residents with a smile, calling them by name, and even offering those extra special touches like remembering a birthday or asking about one of those resident's family members (such as asking how a Grandchild is doing who has just left for college). I never entered this facility and found it to be anything except extremely clean, updated in decor, and all around welcoming. They do an excellent job of providing a friendly and home like feel in the individual apartments, in the common area, in the Chapel, and in the dining hall. Residents have access to a ton of activities regularly and I also often saw residents forming small activity groups on their own (a small book club perhaps or card game meet up). It was very obvious to me that this facility provides excellent care, but also encourages the highest level of independence for each and every resident. Overall I can think of nothing negative to say about this facility. Our family friend very much enjoyed her time there and I would highly recommend it to family and friends if the need ever arose.