Caring.com
Caring.com

(800) 558-0653

Consulate Health Care Of Jacksonville

4101 Southpoint Drive East, Jacksonville, FL 32216

(800) 558-0653 (Call a Family Advisor)

2

(18 reviews)

Offers Nursing Homes
utm test

Consulate Health Care Of Jacksonville Photos

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs, you agree to our Terms of Use and Privacy Policy. You also consent to  receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Community Comparison

Currently Viewing

Consulate Health Care Of Jacksonville
Consulate Health Care Of Jacksonville
  • Top rated on Caring.com

Jacksonville, Florida 32216


2.0

(18 reviews)


Bedroom Type


Starting Price

Pricing not available



Care Types

Nursing Homes

View Community

Fountains at Mill Cove

Jacksonville, Florida 32225



Bedroom Type

one bedroom apartment, two bedroom apartment, studio


Starting Price

$2,300/mo



Care Types

Assisted Living, Independent Living, Memory Care, Continuing Care Communities, Nursing Homes

View Community

Cypress Village

Jacksonville, Florida 32224



Bedroom Type

one bedroom apartment, two bedroom apartment, studio


Starting Price

$2,400/mo



Care Types

Memory Care, Independent Living, Nursing Homes, Assisted Living, Continuing Care Communities

View Community
Get cost information
Find out availability
Ask about payment options

Reviews of Consulate Health Care Of Jacksonville in Jacksonville, Florida

2

(18 reviews)

  • Facility

    2.7

  • Staff

    2.6

  • Food

    2.7

  • Activities

    3.8

  • Value

    2.5

Maximum

1

August 5, 2022

I am a friend or relative of a current/past resident

Too many times the staff is unavailable to help the patients. They run out of meds for the residents, don't change the residents soiled clothers on a timely basis and residents must wait long times for a nurse or cna to respond to their call light. Additionally the accounting dept can't seem to get the bills correct and will not return calls when you leave a message. I have left 15 to 20 messages this year and am still waiting on a call back. This is no way to run a buisiness. Their business is to help and take care of the residents. They fail that in a big way.

rterpening

1

October 17, 2021

I visited this facility

Receptionist didn’t know visitation policy which apparently changes without notice . It took over 2 hours to get a patient’s soiled depends changed after notifying nurse.waited outside window after our hour visit and still no one came to change her soiled clothes even after me going to the nurses station after the first hour of waiting. Was told the kitchen burnt breakfast so they were late with breakfast and meds. Breakfast was oatmeal...not sure how they burnt oatmeal?? So at 10 breakfast, made and soiled diapers were not changed. Nurse call button not answered. Nurses were condescending and almost arrogant if you asked for help. Definitely not recommended for anyone you love. ACHA notified today for the poor care taking place. The actual walls and decor look nice, but that is meaningless if the care is nonexistant.

Carmen Sovilla

1

August 17, 2021

I am a friend or relative of a current/past resident

My mother was a patient there for a short time. They are critically understaffed and it took forever just to get something to drink. The care giver's were all nice to my mother they just didn't take care of her needs. She went into the hospital dehydrated and when she was there she had to wait hours for a class of tea. That's not acceptable. If they don't have the staff to properly treat patients they should not accept them in to the facility.

Chars daughter

5

August 3, 2021

I am a friend or relative of a current/past resident

My mom was well cared for. The level of compassion and skill saved her life. She was dehydrated, needed nourishment and PT/OT.

Nadine Crooms

5

October 2, 2019

I am/was a resident of this facility

I was a patient at Consulate Health Care. My stay there was very pleasant. The nurses are very attentive. The staff is very professional and friendly. I only suggest that when you first enter the nursing facility, make sure that they order your prescriptions on time. Other than that the food was nice. I enjoyed my peaceful stay.

knightstar

2

July 30, 2019

I am/was a resident of this facility

Personally, I was treated with care, but there were times when I needed help and the staff took much longer than necessary responding. Up to 45 minutes several times. Several times I had problems with other residents barging into my room (408) uninvited. Once had an attendant rummage though my things because she didn't know I was in the bathroom. I was very glad to get away from there after a 4 month stay

Tiana77

1

May 30, 2018

I am a friend or relative of a current/past resident

I would not recommend this place for anyone. The level of care from the CNA's and nurses is terrible. There is no compassion at all. Please DO NOT send your loved ones here.

johns dau

1

October 26, 2017

I am/was a resident of this facility

I was a patient there for 2 weeks in September 2017. Within minutes of arriving, noticed roaches around AC unit. Never had sheets changed, was helped ONCE to shower, waited 3 hours for pain meds, was on specific diet and it was never correct. There were many more horrors. The last straw was when I was talking to my "case worker" who was seated next to my bed and I looked down on my blanket and there were ANTS crawling on me!!! I asked the person seated next to me if she saw this and she just said "yes" and did nothing. I signed out AMA. This place has to be shut down.

nonoe

1

September 21, 2017

I am a friend or relative of a current/past resident

My father came here on 9/19/17. This facility should be shut down. Its Dirty and understaffed. It took over an hour to get my father a pain pill. I feel sorry for the staff as well as the patients at this facility. I am contacting the State about the conditions.

kasper32068

1

September 5, 2017

Other

This is the worse place that I have ever seen. They could care less about the patients I have no idea why they have a call button as they answer it when ever they seem to feel like. If you have to have something done on a daily basis good luck with that as they don't seem to let anyone know about. This place is the worse place even if your there on a daily basis to see a patient it doesn't seem to matter to the staff. You do have a few and I mean a few staff members that really care but they can't work 24/7,so then your left with staff members that could care less. If your looking for a place for a love one this IS NOT THE PLACE. SO PLEASE DONT SEND FAMILY AND LET PEOPLE KNOW ITS VERY VERY BAD. I HAVE TO RATE THEM THEY DONT EVEN HAVE A NEGATIVE STAR

disturbed578

1

August 21, 2017

I visited this facility

My experience in this facility was an absolute nightmare. They are extremely short staffed. The staff that are there to work is angry and underpaid. The administration seems to be unable or unwilling to take control.

Discussedin2017

1

July 20, 2017

I am a friend or relative of a current/past resident

This is the worst rehab facility or so called the CNA'S are not trained for rehab, the have very nasty personalities and talk to and treat the patients like animals with the exception of Priscilla is the best CNA they have and there is only so much she can do. The Nurses are over worked so they lack compassion for their jobs. There is no urgency in distributing pain meds. Sheets, towels, washcloths and pillows are limited you are lucky to get any you can forget getting anything after 5 pm all supplies are locked up including brooms, mops,buckets and cleaning supplies. The DON Ms. Fulton lack pretends to be concerned when you make a complaint but nothing is done. The patients are constantly asking for help and being ignored, there is a lady there that has a staph infection due to lack of care in this facility, I have witness a man on floor bleeding because He had fallen by the nurses station I advised worker at the desk He stated He does that all the time if we get him up will just fall again. There was a nurse standing in the far cornier laughing on her cell phone other CNA's, Nurse just stepped over this man and continued to do whatever they were doing. Whatever you ask for they act as if you are bothering them. This facility should be closed down. It doesn't do any good to complained, these people are paying for services they are not getting and Medicare should not be paying them and did I mention that the food is horrible never hot always cold, they only give them 2 Styrofoam cups a day they put their name and date and time on the cups water is only give mostly during meds and they distributed ice once per shift in the cups. Several of the workers have committed on how bad the place is but need their job and call it a gravy train because you don't have to anything but show up. No one is accountable for anything. Please don't put anyone you love are care for in here unless you plan to be here 24/7 or if you value there life.

Dianne410287

1

June 17, 2016

I am a friend or relative of a resident

My mother was in Consulate Health Care of Jacksonville for rehab. The overall experience was not pleasant, and we didn't like the place. There was not enough help and not enough people to deal with demands. It was an older place. It was a private room which was OK. The cleanliness was OK. They need to hire more help and be more attentive.

DIGUSTED TO THE MAX!!

1

May 23, 2016

I visited this facility

For the second time in about a month of weekends, when I was tied up otherwise and did not visit my husband who is bed-ridden at this facility, until Sunday afternoon, after last seeing him on Friday night, I discovered my husband laying in his filth. My husband told me that no-one turned him, checked, and his changed his underwear or his clothes since Saturday morning. On Sunday, when I walked into my husband's room, I could smell the stench that emulated from his un-cleaned self as I entered the room. I AM SO TIRED OF COMPLAINING TO THOSE WHO SUPPOSE TO BE IN CHARGE THAT I DO INTEND TO GO OUTSIDE OF THIS FACILITY NOW WITH MY COMPLAINTS IF THAT IS WHAT IT TAKES TO GET THESE PEOPLE'S ATTENTION!!

Christopher b.

5

September 3, 2015

I am a friend or relative of resident

The long term residents love the staff and their care. The staff is technically superior and provides services -like hem dialysis- that most others do not. The rehab staff is second to none.

Everette

5

June 13, 2013

I am a friend or relative of a resident

Consulate Health Care is a very clean place. It doesn't have any odor and it has a very sanitary smell. It is also a very safe and secure area. The staff there are very friendly and quick to respond to issues. They make sure my mom takes her medication on time. She is still adjusting because it has only been a couple of weeks since she moved in there, but she seems to be happy. Obviously, she doesn't have to worry about anything because everything is provided for her there. Also the food they serve is very good.

Caring8009

2

November 28, 2012

I am a friend or relative of a resident

When my father came ouf of rehab, the hospital suggested Consulate Health Care. This facility lose their clothes, so you don't need to let them do the washing because all your clothes disappear. That's a known fact. I've already bought my dad six pairs of pajamas since he's been there. The food is not very good, the staff seems confused and there's too much confusion to really know what's going on. It's a typical normal nursing facility. They're not awful, but I'm sure there are others out there that's better.

nataliek

1

July 21, 2010

Avoid this location! - Trust me there are better places!

Very close family patient in 2010 - below average OT/PT treatment. Feces on floor, lack of towels, non-working room issues reported, non-repsonsiveness to multiple family concerns. Under staffed - all areas. This facility should be avoided. If only choice - please ensure have advocate for a majority of time and available with patient for therapy observation.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Medicare

  • Health

    2.0

  • Overall

    1.0

  • Quality

    4.0

  • Staff

    1.0

Medicare Provider Number: 105917
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Consulate Health Care Of Jacksonville in Jacksonville, Florida

Map of Consulate Health Care Of Jacksonville

Help seniors by writing a review

If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

Request Pricing Information

Who are you looking for?

Full Name

Phone

Email

By clicking "Get Costs", I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from Caring and its partners. I understand I am not obligated to provide this consent to utilize Caring’s service(s). I acknowledge I was able to review the Agreement to be Contacted, Terms of Use, and Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
alt text

Compare costs, photos & reviews of senior living and care options near you.

 

Questions?

Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

(800) 558-0653

Didn't find what you were looking for?

Caring's Family Advisors can help answer your questions, schedule tours, and more.

Call us at (855) 948-3865

Helpful Articles

Senior Living Communities near Duval County, FL

  • Nassau County
  • Clay County
  • Camden County
  • Putnam County
  • Columbia County
  • Alachua County

Consulate Health Care Of Jacksonville

4101 Southpoint Drive East, Jacksonville, FL 32216

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Our Services

  • Senior Living Directory

  • Senior Care Directory

  • Caregiving Resources

  • Sitemap

  • Terms of Use

  • Privacy Policy


© 2024 Caring, LLC. All rights reserved.