Consulate Health Care Of Jacksonville
4101 Southpoint Drive East, Jacksonville, FL 32216
2
(18 reviews)
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$2,400
Reviews of Consulate Health Care Of Jacksonville in Jacksonville, Florida
2
(18 reviews)
Facility
3.0
Staff
2.9
Food
2.9
Activities
3.8
Value
2.5
Maximum
1
|
August 5, 2022
Too many times the staff is unavailable to help the patients. They run out of meds for the residents, don't change the residents soiled clothers on a timely basis and residents must wait long times for a nurse or cna to respond to their call light. Additionally the accounting dept can't seem to get the bills correct and will not return calls when you leave a message. I have left 15 to 20 messages this year and am still waiting on a call back. This is no way to run a buisiness. Their business is to help and take care of the residents. They fail that in a big way.
rterpening
1
|
October 17, 2021
Receptionist didn’t know visitation policy which apparently changes without notice . It took over 2 hours to get a patient’s soiled depends changed after notifying nurse.waited outside window after our hour visit and still no one came to change her soiled clothes even after me going to the nurses station after the first hour of waiting. Was told the kitchen burnt breakfast so they were late with breakfast and meds. Breakfast was oatmeal...not sure how they burnt oatmeal?? So at 10 breakfast, made and soiled diapers were not changed. Nurse call button not answered. Nurses were condescending and almost arrogant if you asked for help. Definitely not recommended for anyone you love. ACHA notified today for the poor care taking place. The actual walls and decor look nice, but that is meaningless if the care is nonexistant.
Carmen Sovilla
1
|
August 17, 2021
My mother was a patient there for a short time. They are critically understaffed and it took forever just to get something to drink. The care giver's were all nice to my mother they just didn't take care of her needs. She went into the hospital dehydrated and when she was there she had to wait hours for a class of tea. That's not acceptable. If they don't have the staff to properly treat patients they should not accept them in to the facility.
Chars daughter
5
|
August 3, 2021
My mom was well cared for. The level of compassion and skill saved her life. She was dehydrated, needed nourishment and PT/OT.
Nadine Crooms
5
|
October 2, 2019
I was a patient at Consulate Health Care. My stay there was very pleasant. The nurses are very attentive. The staff is very professional and friendly. I only suggest that when you first enter the nursing facility, make sure that they order your prescriptions on time. Other than that the food was nice. I enjoyed my peaceful stay.
knightstar
2
|
July 30, 2019
Personally, I was treated with care, but there were times when I needed help and the staff took much longer than necessary responding. Up to 45 minutes several times. Several times I had problems with other residents barging into my room (408) uninvited. Once had an attendant rummage though my things because she didn't know I was in the bathroom. I was very glad to get away from there after a 4 month stay
What you can do with Caring
Medicare
Health
2.0
Overall
1.0
Quality
4.0
Staff
1.0
About Consulate Health Care Of Jacksonville in Jacksonville, Florida
Consulate Health Care Of Jacksonville is a Senior Living provider in Jacksonville, Florida that offers residents Nursing Homes services. Contact Consulate Health Care Of Jacksonville for more details on services and rates.
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