Brookdale Crown Point

Elina

We're planning to move Mom into Brookdale Crown Point. What I liked is that it is solely focused on memory care. It doesn't have any assisted living residents. We liked the director. We loved the fact that she knows everything about all the residents there and seems to be so involved and caring in their care. We love the grounds, the way the rooms are, the way they have these beautiful walkways and butterfly gardens and nice patio courtyard. Everything looked very clean and well taken care of. It's a very homelike community. It feels like a big family home instead of a nursing home. I loved their menu. They showed us what they have for food for the residents. I liked the fact that the residents seemed truly happy and well taken care of. The maintenance was perfect. The rooms seemed very orderly and clean. The staff seemed amazing. They seemed like they truly cared about the residents, and they took good care of them. They also know everything about them. The residents were gathered in the main room watching a show and doing karaoke. The food looked like food that would be served in a high-end restaurant. We liked the way that the facility was situated. It had nice, wide hallways, common rooms and the actual bedrooms. They all seemed clean and taken care of. The outside area was beautiful, where the residents can go and sit and enjoy the weather. It stood out from the other ones that we visited.

TC101

My father lives at Brookdale Crown Point. The least I like about it is that unfortunately, they have had some staff changes. What I liked about it is the location, the facility and they are trying staff-wise to assist with memory care. The atmosphere at Brookdale Crown Point is very peaceful and quiet. The dining area is very clean and very organized. The size and layout of the room are nice. It's a good space.

David

I toured Brookdale Crown Point, and everything was nice. It's a nice facility. The staff looked really happy, and they looked very on purpose. Nobody was trudging along, if you will like they were bored at their job. The place is very clean and as far as appearances, it looked very good. The staff was very nice, very understanding, very caring, and very astute. I have not tried the food, but it smelled good. When I walked in there, they were having lunch. It was an older building. Every other building I've toured has been brand new, but on the other end, it was very well maintained.

Loving Daughter

We appreciated the diversity of Brookdale Crown Point's staff and their willingness to talk and sit with us. We liked the very home-like quality of the facility, the fact that they were able to show us the types of rooms that we were looking for, which were private rooms. They would be able to accommodate our particular needs, and we would be able to come and visit my mother when we wanted. We liked that the it was very up to date and that it was small. Overall, we thought it was an excellent choice.

lkaltom

My mother is a resident at Brookdale Crown Point. She is happy and secure there. The staff is devoted to making sure all residents progress through their days in a positive manner, with their needs met, feeling productive in the moment that they are in. I am so happy, if my mother must live with dementia, that she and our family can live with it with Brookdale Crown Point.

LAS5

I was very pleased with the care my father received at the facility. In particular, the staff quickly got to know him and what approaches made him comfortable and at ease. I visited him frequently and at various times of the day and night, weekdays and weekends, so I got to see how the facility operated during all of those times. My father also was visited an independent hospice case manager to help my family in ensuring he was receiving good care and to recommend any changes in his care. The staff at Crown Point was very open to any ideas and help suggested by hospice or requested by my family. The staff also made my family members feel welcome and were very accommodating with all of our needs. My thanks go out to all of the staff for making my father's time there as pleasant as possible.