My mother-in-law is at Fountains at Mill Cove. So far, overall, it has been pretty good, no real complaints. The room is fine. The only thing I would say is she needs more lighting than what is there. The big overhead light that is on the main room is not a very bright light, and she wants a brighter light, and I need to put in a different fixture for that. I wanted to use whoever the facility uses to come in and do electrical stuff, I did not want to do it myself. We called the guy three or four times and never got a call back from him. We were disappointed with that because if something is broken in these apartments, whether electrical or plumbing, I'd like to think they would take care of it pretty quick, or at least respond to the request and give some idea of when that can be taken care of, but that did not happen. That is the only issue I've got. If the medication needs to be given, they use a person who can give a shot, but cannot adjust the shot for something that's changed. If something is changed and it is not exactly within the parameters of what they're giving the shot for, they just don't give it. I'm like, "No." I like the food. The staff is good. It has everything she could want right there, and it is close to the house. Everything stays where it belongs, it is clean, and it smells good. They have people they use for medication, but if the RN or the doctor is not available at that time, they can't make adjustments, so they just don't give it, and I am like, "That is not acceptable." The place is very nice and well kept up. They have lots of activities. I'd like to see the cost a little less, but I do understand.
Fountains at Mill Cove
Offers Assisted Living, Independent Living, Continuing Care Communities, and Memory Care
25 Reviews
9960 Atrium Way, Jacksonville, FL 32225
Call
(800) 385-2527
Reviews of Fountains at Mill Cove
Assisted Living Reviews for Fountains at Mill Cove
March 06, 2021
I am a friend or relative of a current/past resident
October 06, 2020
I am a friend or relative of a current/past resident
Fountains Residence at Mill Cove (Formerly Brookdale Atrium Way) was a big facility, and my mother had a long way to walk to the dining hall. I had a virtual tour, and they showed me everything I needed to see. My uncle lived there for a while, so I was able to see what it was all about when he went there. He started off independent, and then he went to assisted living. They had a lot of things going on there for the residents to enjoy. The location would've been better for us because it's only a couple miles from where my sister and I both live. The outdoor space was pretty good sized. He never complained about the food there.
July 17, 2017
I visited this facility
We visited and everybody seemed busy, but not too busy to smile and be friendly. It was homey and comfortable from the get-go. It was big and they had exercise rooms, a courtyard, a swimming pool, an auditorium, and a cafe room.
October 27, 2016
I visited this facility
It was nice, and the staff seemed friendly and knowledgeable.
March 08, 2016
I visited this facility
It was a very beautiful place; it’s immaculate. The people were very nice. It was a clean place where I would feel comfortable having mom to live. Staff seemed to be friendly, and most especially it’s close to home.
January 28, 2016
I visited this facility
This community is the same as the other facility I visited. The rooms were homey. As for activities, the residents look at questions on a TV screen, and they have to decide which choice is the correct answer. If they get the right answer, then they get a star, and if it’s the wrong answer, they have to rethink it. It is like a memory-type thing. They have a small grocery store there, too.
September 28, 2015
I visited this facility
It seems to be a good community, and everybody has been really nice. My friend seems to be pretty happy. They have a lot of activities, and they seemed to be really caring about her. She has a one-bedroom, one bath, a combined living and kitchen area, and a little patio area. They have music that comes to the facility, they have Bingo, and they take them to shopping and doctor’s appointments. She said the food is pretty good.
April 27, 2015
I visited this facility
The staff has the biggest heart, and they are all about trying to get everybody what they need. My grandmother's room is quite large. They have lot of amenities for their residents.
November 30, 2014
I visited this facility
I didn't like the fact that you have to eat with the same people three meals a day. All the staff was very accommodating, and they were very nice. The rooms were smaller than some of the places I visited. The dining room was very nice.
November 11, 2014
I visited this facility
Our experience with this community was fine. The staff were very helpful, and the rooms were nice. They do have activities, but I can't remember them anymore.
May 29, 2014
I visited this facility
It smelled fine. The rooms are comfortable. The food is satisfactory. The staff is nice enough. I like that there was space available.
November 27, 2013
I visited this facility
I like this community. The facility is very clean, very bright, very well decorated. The lady who showed me around was very knowledgeable and very professional. On the time I was there, they had a King Fish contest and they also had a picnic lunch. They also take the residents to shopping, movies, and to the malls. The people are very professional. They had a beauty parlor there and different things; and physical therapy if she needed it. It seemed pretty complete.
August 25, 2013
I visited this facility
I thought it was a very nice place. The staff was very helpful, polite, informative and very accommodating. The food was good. The whole facility's lay out was beautifully done. The rooms were beautiful. My dad loved it and there's nothing that I did not like about it.
June 17, 2013
I visited this facility
I paid a visit and it looked clean. The staff were very helpful. It was a nice facility.
May 15, 2013
I visited this facility
It was very nice, very clean, and the staff was very professional. But dad wanted to be closer to my mother who is in Atlanta.
May 14, 2013
I visited this facility
I looked for a place for my mom and I visited this community. It was a beautiful and wonderful place. The staff were caring and helpful. The rooms were bright and spacious, and the hallways were easily navigate able. There were music, games, dining, they celebrate birthdays of the residents, etc. Over all, it was a nice facility.
Independent Living Reviews for Fountains at Mill Cove
January 22, 2021
I am a friend or relative of a current/past resident
My sister is moving out of Fountains at Mill Cove to go to Colorado to her son's house. She has been there for two months now. It's a large, nice-looking place. However, she is not happy there because it's too restricted for her lifestyle. Part of it is because of Covid, but the general gist is that she isn't happy. She doesn't like the food either. She isn't happy with the age of the people that are there. They are all older than her. I don't have any problems with the staff members. She has a 1-bedroom apartment, but they have a variety of rooms. They have a bingo and the usual things you see in a nursing home, but it's rather restrictive because of Covid. The staff is fine. The facility is laid out in a large area, and it's made for a lot of walking. I would give the activities a 2 because of Covid right now; it's probably better then.
November 18, 2018
I visited this facility
I liked it. They have a really good and beautiful facility. It's great except that I need to cook my own food. The apartments are nice but there's not kitchen, and I can't be without a kitchen. The staff members were beautiful people, friendly, and so helpful, so it was a neat and great experience. The place is really pretty, which is what attracted me to it. I saw the picture and I went and it really is pretty and nice. The community is nice and they're very busy people. I noticed that they do a lot of things. It's perfect for a person who needs that kind of living. What impressed me the most was the way the staff caters to their residents. You get the cleaning and laundry done. I really think it's a great place.
November 17, 2017
I am/was a resident of this facility
We moved in yesterday at Brookdale Atrium Way. So far, it's fine. The place is very clean and very caring. The staff is excellent. They're very friendly, very knowledgeable, and very helpful so far. The food is excellent too.
December 20, 2015
I visited this facility
We liked it, but we decided not to do anything at this particular point. We had lunch there, and the food was very good. The staff was very friendly. The rooms were small, especially for two, and they didn't have anything available in a two-bedroom, which is what we were looking for.
December 10, 2015
I visited this facility
My parents are in this community. They're all friendly, and it's very clean. They provide all of the meals, which are pretty good. The apartments are very nice. It is near a lot of places and shopping areas, and there's a bus that takes them shopping if they want to sign up to go at certain times. It's a nice area. They're finding things that interest them little by little, but they have a lot of activities.
September 06, 2015
I visited this facility
My parents are here. The staff is very nice, and they seem to be helpful. They are in a two-bedroom apartment, and it is nice. They have card games, ice cream parties, church services, music nights, and movie nights. They also have free transportation to go to different places during the week. I like that it is pretty and inviting, the dining room is beautiful, the staff seems to try to be helpful, and it is pretty clean.
June 29, 2015
I visited this facility
We visited. The rooms were fine, and the staff were all very good.
May 08, 2015
I visited this facility
I think the staff is OK. They are knowledgeable. The rooms are nice. They are a little spacious. They are not the cleanest, but they are OK. They have a lot of activities. They have bingo, a weight room, and arts & crafts. They have a lot of stuff. I like that it is convenient and reasonable.
June 29, 2013
I visited this facility
I chose it because it's closer to where I live and after my mom had gotten out of the hospital for a surgery, they had put her on a rehab side at the Atrium and we liked it. Now she is in the independent living side of the facility. The staff was very professional and everyone is very, very friend. I think they are doing a great job. They have bingo, bowling, they have entertainers like singer and guitar players come in and there are different areas through out the building where there other things that they can do like play cards or make puzzles and they've got a physical therapy set up in there for them as well.
Costs for Fountains at Mill Cove
Services and Amenities of Fountains at Mill Cove
Costs
- Entry Fee
- Fee Structure Extra: Entry Fee Cost : $2750
- Assisted Living Starting At: $4000/month
- Independent Living Starting At: $2600/month
- Memory Care Starting At: $4950/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
General
- Resident Capacity: 300
- Respite Care
- Minimum Age: 62
- Pets: Small Pets Allowed Only
Licenses
- State Licenses: AL7109
About Fountains at Mill Cove
Fountains at Mill Cove is a Continuum Care Community that offers independent living, assisted living, memory care and skilled nursing care. Residents of Fountains at Mill Cove can enjoy the peace of mind knowing that if their needs change, they won't have to uproot their life to address them. Located near I-295 and Monument Rd. just west of Atlantic Beach, Ft. Caroline and the Intracoastal Waterway, the desirable location is just minutes away from local hospitals, Jacksonville International Airport, Jacksonville's beautiful beaches, the shops and dining of St. Johns Town Center, many houses of worship, an Arnold Palmer-designed golf course and other areas of attractions. Fountains at Mill Cove focuses on providing amenities that encourage an active lifestyle, such as a pet-friendly community with concierge service for residents' needs, like shopping or getting transportation to doctor appointments. The community's chef-inspired menus and beautifully appointed dining room are a favorite among residents. At Fountains of Mill Cove, residents can enjoy coming together for social clubs or joining in on one of many activities like arts & crafts or fitness classes offered each day in the well-equipped fitness center.
What Makes Us Special
We are the ONLY RENTAL Continuum Care Retirement Community in Jacksonville, FL!
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