Cypress Village Jacksonville, FL

Offers Assisted Living, Independent Living, Nursing Homes, Continuing Care Communities, and Memory Care

63 Reviews

$$$$

4600 Middleton Park Circle East

Jacksonville

32224

Cypress Village

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4.5 63

DJT01010 2021-03-20 My parents both live in the assisted living and are very happy. The apartments are big and the staff treat them very well and have always been pleasant with me also, and it always easy to get a nurse on the phone. There are a lot of things for them to do, they especially like the dog park and the wine and cheese party the most. I am a friend or relative of a current/past resident

5 5 1

Donald 2020-11-09 My friend is in Cypress Village. It's very good if you can afford it. It's clean, and it has very nice grounds. The staff I met was fine. We've eaten there, and it was very, very good. They have a pool, a gym, a bar, and shuffleboard. The best part about it is you can stay at that place and the care will graduate up as you need it. I am a friend or relative of a current/past resident

5 5 1

JE 2020-10-02 My mother will be moving into Cypress Village. They've been very responsive and thorough. We had an in-person visit to a certain limit. We couldn't go in the apartment physically, but we did the common areas, and they had taken videos of the apartments available. The staff during the tour was thorough, knowledgeable, and attentive. We took a 1-bedroom apartment. We're dealing with the move gradually. They have many interest groups so that the socialization, and introduction to fellow residents would be handled easily by engaging her in things that she's already very interested in. They have a book club, a knitting club, and lots of them. The physical facilities are class A. They have a pool and aquatic center, and there's wheelchair ramp access. It's wonderful. They have a lake that has an outdoor track that allows going out and enjoying the lake whether you're ambulatory or not. They have an outdoor gathering place along the lake that they utilize a lot for events, so they give the residents good reasons to show up, and enjoy one another in the outdoors. They have putting greens, croquet court, and lots of outdoor activities, and an active music and entertainment with live piano in their common area. There's an accommodation for visits during the Covid restrictions. They have an outdoor meeting space that's under shelter, so it could continue even in a rainy day with flexi glass dividers and we witnessed family visits to their parents or to their elders. They're 30-minute visits, and they stay pretty well booked up. You sign up, and you can do it daily or hourly if it's open. It's first come, first served. We're very impressed with it. I visited this facility

5 4 1

Curry 2018-04-29 My friend moved into Cypress Village. I liked it very much, and according to her, it's all been very good and very pleasant. The dining area is nicely appointed, and the food is good. There's a medical facility, an indoor pool, physical therapy, exercising, movies, and Bingo. I am a friend or relative of a current/past resident

5 5 1

Cheryl 2017-11-20 I toured Cypress village, it was continuing care, and it was a beautiful facility. The apartments were very nice, and very large for a 1-bedroom apartment. They have very nice amenities, and several really nice dining options. They have exercise rooms, with a lot of exercise classes, they have a beautiful library, and I was surprised that it was an affordable option for my mother. I visited this facility

5 5 1

Theresa Seymour 2020-08-16 I visited and it has an amazing look and feel to it. The staff were very nice and when I ate the Fresh Mozzarella Caprese it was delicious. The apartments are spacious and the lake is beautiful to walk around. Great facilities. I visited this facility

5 5 1

Dawn 2021-01-02 My friend moved into Cypress Village in Jacksonville. The communication has been great. I was in a conference the other day, him and the rehab folks there, it's just been really nice that I've actually heard from him a couple of times already. He said the food is great. He thinks he really likes the staff. He talks about going down to the rehab and I know there is tons of equipment there. He's in the rehab center and when he's done he will move right over to the assisted living. Two weeks ago he couldn't even sit in his wheelchair. Now he's moving his arms and his legs, he's sitting up straight in a chair, and lifting weights with his legs. Talking to his therapists, they really gave a good overview of what they're doing and where they're going with him. I've only talked to the staff over the phone, but everybody's been very friendly and informative. I am a friend or relative of a current/past resident

5 5 1

Diane 2021-01-22 I chose Cypress Village Jacksonville because, first of all, I need a progressive care facility, and it has the skilled nursing that you can progress into. The staff was very nice, very informed and friendly. The room was a 2-bedroom apartment that's 200 square feet with a huge bay window with lots of light. It had a washer and dryer, and it's a fully-furnished and a functional apartment. It's a huge complex. They had a restaurant on-site and a lot of activities and things that they did for seniors. I visited this facility

5 5 1

Janice 2018-09-17 I liked Cypress Village's amenities. They had a pool, play bridge, and had a lot of nice things to do. The staff was very nice. The people who live there like it. The food was very good, and the dining area was lovely. I visited this facility

5 4 1

Anonymous 2017-11-16 My mother lives in Cypress Village. It's a very good community. It looks nice and well-maintained. The staff members are good people. The dining setup is fine, but the food could be better. I am a friend or relative of a current/past resident

5 5 1

y1958 2017-05-15 We had experiences with independent living, assisted living, and memory care. Independent living is very nice with amenities; however, staff turnover in assisted living and memory care result in inconsistent care. Mom often smelled badly. Her room reeked of urine. Unless you will visit regularly to oversee your loved ones care, do not choose this facility. Workers care but are over-worked and staffing appears to be at minimal level required. I am a friend or relative of a current/past resident

5 2 1

Joseph383273 2016-11-21 My late wife was in Cypress Village for a while. I also visited a friend who was there. I knew about their accommodations, and from what I’ve observed, they were very nice, hotel-type accommodations. They do a good job of maintaining the common areas. I have never seen a problem with the physical plant itself. I am a friend or relative of a current/past resident

5 5 1

Susan635230 2016-09-29 I’m going with Cypress Village. The rooms were beautiful. They have a swimming pool, water aerobics, yoga, beauticians, and a doctor that comes periodically. The food was good. The staff was one saleslady, and she was very nice. They have everything that everyone seems to offer in all these places. I visited this facility

5 5 1

Jeanne623571 2016-09-13 I visited Cypress Village, but they did not have any rooms available. There was a lake with a fountain, but you could not see it from any place except in the dining room. They had separate dining rooms for assisted living and independent living. I was not able to see any room because they did not have any available. The staff was fine. I had lunch there and asked for pecan pie ala mode, and he said, “We don’t have ice cream here." The price was OK and included the care. However, there wasn't a good view in the apartment. The view was the parking lot. I visited this facility

5 2 1

Mrs. James734715 2016-06-10 Cypress Village is upscale with most anything you want there. I talked to some of the people there, and they were very satisfied. It’s really nice. I visited this facility

5 5 1

Virginia Ratliff 2016-05-21 When I lost my husband I moved to Jacksonville be near one of my daughters. I chose to come to Cypress Village and have been here two years. How pleased I have been! My fear was that I would find myself without meaningful activities, but instead, I have been as active and as satisfied as I was when I worked. professionally. I gave the gift to my children of taking care of myself for the long haul, and that same move has indeed been a gift to myself. I visited this facility

5 5 1

Rich Payeur 2016-05-20 I live at Cypress Village and it is a first class community! I am/was a resident of this facility

5 5 1

BettySnyder 2016-05-20 Living at Cypress Village for five years has been a great experience, one that I never suspected could be available for a retired widow. I had always assumed I would live in a nursing home at the end of my life and not a beautiful two-bedroom condo overlooking a lake, where I get maid service, food served, and activities that keep me busy every day. My condo is the envy of my younger family and friends that visit and not having to cook and clean is high on everyone’s bucket list. There is a beautiful heated in-door pool available for exercise classes or just a nice swim; the exercise room is on a par with paid exercise facilities, and the team of employees available for various exercise sessions and training is exuberant and ready to help each of us. The ecumenical church service is available to all Residents and we have two ministers who live here and are, without a doubt, better than any minister I have encountered in all my years. Social clubs keep everyone busy with bridge, computer lessons, investing in scholarships for the employees, health and devotional speakers entertaining each of us daily. The CV buses are available all day for trips to Mayo Clinic, as well as local doctors and dentists and shopping centers. The Health Center is a big plus for Cypress Village residents. After a recent hospital stay, my doctor advised me to go to that facility. My three-week stay was amazing with helpful nursing staff and therapists constantly working with us to recuperate. Cypress Village is located in a lovely neighborhood and has individual homes available, as well as condos. It certainly deserves five stars. I am/was a resident of this facility

5 5 1

Lovethevillage 2016-05-18 I am a resident of Cypress Village. I live in one of the many apartments located on this beautiful Florida campus. Living under one roof gives me nearly everything I need to carry on a care-free life. Choosing from five different entrees each day in the spacious dining room is always a pleasant experience. There’s the well-equipped exercise room with pleasant views overlooking the lake. Then there’s the pleasant walk around the lake with the anticipation of “What kind of wildlife will we see today?” I have found the residents, who come from quite a variety of vocational backgrounds, to be quite congenial, friendly and eager to be of help. The large variety of clubs, organizations and activities offered will keep one actively involved to the extent one wishes. I love the beauty of Florida, the warm winters, and if the summer gets too hot, we have air-conditioning and stay in! There is much more to add, but come visit, see for yourself. I am/was a resident of this facility

5 5 1

Justine A 2016-05-18 I am a widow living at Cypress Village in Jacksonville, FL in an apartment. In three years here, I have made many friends and availed myself of the many amenities. Both residents and staff watch out for all of us; we care and support each other. The food is delicious. Although I am entitled to a meal a day in the lovely dining room or the Loon's Nest, I often have breakfast or lunch with friends here. The menu offers many good choices. Entertainment is enjoyable most evenings and clubs and games plentiful. I do enjoy living in this beautiful place. with my cat. I am/was a resident of this facility

5 5 1

Lillian Gingrich 2016-05-17 I have lived here for 10 years and found it a wonderful place to live. The dining room and housekeeping and overall activities are well worth bragging about! I am/was a resident of this facility

5 5 1

Susan Massey 2016-05-17 I moved into the independent living apartments 4 months ago although I'm not yet retired and I love it here. The building and grounds are lovely, the heated pool and exercise room are great, and the the food is delicious. I don't know why I didn't do this sooner! I would recommend Cypress Village to anyone considering a continuing care retirement community. The residents are welcoming and active, and the staff are caring and attentive. I feel at home here and can't wait to retire to take full advantage of the activities. I am/was a resident of this facility

5 5 1

J66 2016-05-17 Ten years as a resident at Cypress Village has been a tremendous experience! I can only offer the most positive comments concerning the dining room, house- keeping. and general offerings are certainly to brag about!! I am/was a resident of this facility

5 5 1

satisfiedresident 2016-05-16 We have lived in the independent living apartments in Cypress Village for nearly five years. We are very satisfied with the quality of life we have; the pleasant surroundings, the delicious meals, the activities from bridge to line dancing to swimming and enjoying musical performances. I am/was a resident of this facility

5 5 1

boutinrmm 2016-05-14 May 16, 2016 My wife and I have been calling Cypress Village in Jacksonville, Florida our home for over a year. At age 71, the move was to enjoy the life style of an active senior living community. It has exceeded my high expectations. The Brookdale management company continues to make major improvements to the campus, indicating that I made a very wise choice to call Cypress Village home. Mike Boutin I visited this facility

5 5 1

jrl-tn 2016-05-13 We have lived here for 3 years and love it. There is every option, from free standing houses, to duplex houses to apartments, all geared toward active, independent seniors. Later, if things change, there is assisted living, a health center, and dementia care. The campus is beautiful and the management and associates work hard to make life here good for all residents. I am/was a resident of this facility

5 5 1

KAmador 2016-05-13 I visited this community while looking for a CCRC for my parents and it was beautiful. Cypress Village is our top choice based on health care services, amenities, activities and all the other services! I visited this facility

5 5 1

Vornado 2016-05-12 Beautiful property with a inviting and friendly staff! The food is wonderful and there are so many activities to take part in. I visited this facility

5 5 1

We love Cypress Village! 2016-05-12 My wife and I have lived in a home at Cypress Village for nearly ten years, and love it! Not only do we have a beautiful campus and a caring staff, but we have so many activities and things to do here. We have a large heated indoor pool, a putting green and a croquet court, an exercise room with the most up-to-date equipment,,game rooms, and much more. We have exercise classes with a certified trainer, Yoga, and Tai Chi. There are all kinds of clubs and resident organizations, including music, art, sewing, bridge, poker and canasta, etc, etc, etc. Cypress Village provides free transportation to shopping, restaurants, and even downtown to the Jacksonville Symphony and the Moran Theater. And we have entertainment here several times a month which is first class. Moving to Cypress Village was one of the best decisions we ever made! I am/was a resident of this facility

5 5 1

cvres 2016-05-10 We have lived at Cypress Village for almost five years. Have found it to offer we want - a lovely apartment, a delicious meal each day, weekly cleaning and many activities to participate in (our calendar is full!), an indoor swimming pool, friendly and caring staff - all on a beautiful campus. And administration that listens to concerns and works to address them. I am/was a resident of this facility

5 5 1

E 2015-11-25 Cypress Village was very nice, but the rooms were a little small for my taste. The staff was lovely, and everybody was very nice. They had aquacise, art activities, games, exercise, lectures, movie nights, and game nights, and transportation to take you to doctors, hospitals, and malls. I visited this facility

5 4 1

Caring111504750 2015-08-07 I visited Cypress Village. Everything was great. They did they job in showing me around. They explained it very well. The called to see if we had any questions later. It was nice, but it was expensive. What they showed us was very clean. I visited this facility

5 5 1

George110684150 2015-07-28 We visited Cypress Village, and it was very nice. I guess the thing we liked the best about it was the location. It is very close to the Mayo Clinic where my wife goes. The staff was very nice, and they seemed to be very happy working there. The sanitation was wonderful. It was very well maintained. The dining area was outstanding, and the food was wonderful. We spoke to some of the residents, and they were very happy living there. I visited this facility

5 5 1

Ed37 2015-07-20 I visited Cypress Village. Everything looked very nice. I'm impressed with the sales person. They took us on a tour. We looked at homes and some of the residents in the apartment complex. We had lunch there, and the food wasn't bad. I visited this facility

5 4 1

Michael A 2015-05-21 Great property! Beautiful homes, apartments, skilled nursing and assisted living/memory care facilities. My mother and father are so happy to be living at Cypress Village. It is more like a "senior living resort". Totally worth the money!!! I am a friend or relative of resident

5 5 1

Caring106803850 2015-05-15 Cypress Village is a very nice community. It's a huge establishment, with a lot of houses that people can buy and have title to it. There are independent apartments that you can rent, and they maintain them for you. They also have a multi-story apartment that you can rent, but they ask for a deposit. They have all kinds of activities like trips to the doctor and shopping, they bring in speakers, and they go out to the zoo and the museum. It's right next door to Mayo Clinic. They have everything that one could ask for -- exercise room, swimming pool, lake with a walkway around, a lot of trees and everything. They even have those golf carts -- which you can own one to get around -- because it's a large place. They have 30 different clubs, i.e., woodworking club and book club. The menu looked very good. If you can afford it, I would recommend it. I visited this facility

5 5 1

loving daughter JC 2015-04-28 BUYERS BEWARE! My mother moved into an apartment here over 10 years ago, before Brookdale took over. For the most part, she was happy until her final months there last year. Brookdale requires a non-refundable entrance fee (they call it a "community fee") of between $1500 and $3000, and you are only guaranteed a refund of 75% of your buy-in cost upon departure, which they can wait one full year to send you. And since this purchase money can be used for assisted living at their facility, they have an added incentive to keep your loved one there as long as possible -- I found this out when they diagnosed mom with dementia to get her moved to their pricey Memory Unit (I later discovered in medical records that her so-called dementia was due to dehydration while under the care of their Health Center!) I have since visited a number of facilities that are non-profit, do NOT charge entrance fees and give back between 90% and 100% of your original purchase price! Brookdale is all about the bottom line, so look before you leap into ANY Brookdale property. I visited this facility

5 1 1

Caring103510750 2014-12-28 My mom is at Cypress Village. They provide a lot of personalized care for the individuals that are there at a price though. My mother has total care right now. She is almost at a skilled nursing level, but they are trying to rehab her to get her back, so that she can get up and move around. They have an exceptional memory care program for people with dementia and Alzheimer's. People there are very sweet, nurturing, and caring to the patients. So far, my mother has enjoyed the experience that she has there. I would recommend this place. What they could improve on is the interaction with the family regarding care and to have the family more involved in the actual day-to-day care. I am a friend or relative of a resident

5 4 1

Caring98143850 2014-11-22 We went to Cypress Village. It was very good. We stayed there overnight. We were very nicely treated. We looked at everything, and they showed us everything. It was very good. The staff was extremely helpful. It could not have been better. I was quite impressed with this place. I definitely think maintenance and security were good. The dining area was also very good. Everything was excellent. We like it very much. All the places we visited all have activities, but this one has a little bit more. They have indoor swimming pool. The only thing is what it costs and what you're getting for your money. I think it is a little bit expensive. I would say it is not for everyone. I visited this facility

5 4 1

Franklin2 2014-11-15 We had a great experience when we visited Cypress Village. They showed us everything and told us what it would cost and all, but we turned down that one right away because they wanted a buy in, and they wanted about $100,000.00 just to start. The rooms weren't spacious, but they were clean. It was adequate. They also had houses with garages, and that looked like a pretty good deal. The lady who showed us around was very friendly. I visited this facility

5 5 1

Jacqueline W. 2014-10-28 My mother was a resident here for over 11 years, before Brookdale took over the ownership. But that's when her rent began to be raised yearly and many existing services were cut. Even though Mother paid over $80,000 for her one-bedroom apartment, she was still required to pay rent (over $2000 in 2014), which only covered maintenance and some bi-weekly cleaning of the apartment as well as one dinner a night. She was promised that if/when she needed Assisted Living in the future, her purchase price would be used to pay for it. But what we failed to realize was that this gave CV a very tempting incentive to keep mother at their facility until her money ran out. And had she not died last March, her money would have lasted only 14 short months in the Memory Unit they wanted to put her in. We put a $7000 deposit down on that Unit, but mother was never in it; yet CV has refused to refund all of our money, claiming that her furnishings were in the room for 9 days and that gave them they right to keep our money for those days. But we only gave that good-faith deposit based on the recommendation from their medical staff that mother could benefit from the Unit, only to find out at the hospital that she had been dying for months; no one at CV had even mentioned that possibility! So be wary of this incentive; I would now choose to go elsewhere, especially someplace that doesn't charge the outrageous "community fee" for just moving in! I am a friend or relative of resident

5 2 1

caring8763 2014-10-02 I did go to Cypress Village, and they were wonderful. The staff was very accommodating. We had lunch there, and it was very nice. The rooms were really nice. I visited this facility

5 4 1

Paul44 2014-09-22 Cypress Village was great. It was a nice place. It’s more or less a high-rise setup, I think 6 or 7 towers. This place has 4 banks of elevators in different parts of the structure. You’re always very near the elevator, so you don’t have to do very long walks in hallways, which is a sort of a plus to being in a high-rise. It’s on a lake. It’s very attractive. They’re really in an OK position; they’re only 10 – 15 miles from the Atlantic Ocean. I spent 2 days and nights there. I actually felt I was in a great hotel. It didn’t seem like a senior living center. I ate meals in the restaurant. They had a bar there and everything. It’s just about everything you could want. They’re having a big sale this month. Unfortunately, the timing is off for me. The staff was very knowledgeable. The people seemed fairly happy. They also have homes, but I didn’t look into that. The senior citizens are buying these homes, and they’re really expensive. What I looked at was a tower: nice view, well built, and 25 years old, but it’s been continually modernized. I had very good experiences there. I visited this facility

5 5 1

gil0338 2014-06-30 Cypress Village is a five star place. You name it, they have it, and of course, their location that is next to the Mayo Clinic is outstanding. The room that I was in was actually like a house. It had two bedrooms, a formal dining room, a living room, a circular balcony, and a huge kitchen; it was a house. And then, they also have small houses that are not in the tower, and the one I described is in the tower. If you want to be in a facility like that, the only thing I would say would be that it's just a little formal; the men have to wear jackets for dinner. They give you everything; it's really an outstanding place. The dining area is very large, very nice; it's elegant. It's beyond anything that I have seen. The sanitation is top-notch; you see people constantly roaming and cleaning; it is like staying in a five-star hotel, the last time I was there. It's a little dated, but it is dated more to the clientele that are there; their generation, their era, so I imagine they change it as time progresses. I didn't see anything negative there and the people who live there are highly educated; very, very rich. So I wouldn't perceive that they would live anywhere else, but there. I visited this facility

5 5 1

sfalcon64 2014-06-21 My mother was at this facility for almost 3 months.Its very nice and well maintained.They also have activities for the residents to do.Playing bingo and even winning a Prize!Pretty Awesome!Also,having a shuttle to get you and the patient to the doctor appointment is very helpful when they are in a wheel chair. However,with all things there usually are some down falls. CNA, making patients wait extend amount of time to be checked on because they are understaffed.Call lights were out for almost 3 weeks and to use a hotel bell to get service from CNA.My mother, being as frail and weak as she was couldn't get out of bed to go to the bathroom and needed help. Sometimes she would call me at home to say she couldn't get any help.Any then, I would have to all up to the nurses station.If I had to do this, it was not going to be a nice call.They do have a great Rehab facility that my mother was able to get the help that she needed.As always.. make sure the aids do not get accustomed to you coming at a certain time every day, ask for recent lab reports to see what they are doing for your family member as they will not openly just tell you. You must be pro-active! I am a friend or relative of resident

5 4 1

Caring84205350 2014-05-30 My aunt has been living at Cypress Village a long time, and we were able to work out a deal. They’re providing the services that we need at the present time. They’re doing great, and they’ve done a good job in making sure she's taken care of. The staff is outstanding. The place is very clean, nice, and upscale. Everything is good. I am a friend or relative of a resident

5 5 1

Sylvia14 2014-05-29 I visited a friend who is a resident of Cypress Village. It was an excellent facility. Everybody was very friendly. It was absolutely clean. It did not smell. There was no bad smell at all; it’s very fresh. The dining room was very well organized and clean. I was impressed. I visited this facility

5 5 1

Caring81479150 2014-03-31 We are staying here in Cypress Village. It is right next to Mayo Clinic. We have our own private home here with all the amenities that we require. We don't use their dining area. We chose it because it is very close to where we were living at that time. We have also used their rehab section here on several occasions; that's how I got to know of the place. There are activities here, but because my wife is blind, we don't join them. They also have a high-rise. They have everything. They have independent, assisted, and memory care. It is a first-class facility, and I will recommend it to anyone I am/was a resident of this facility

5 5 1

Caring81232950 2014-03-27 I like the location of Cypress Village because it was very close to the Mayo Hospital. The apartments had more light, and it was much better maintained. The people were just as nice, and the staff were very informative. They also had a bank, and I would say that their activities were probably a little more on the upper scale. I visited this facility

5 5 1

Caring74180250 2013-12-26 Cypress Village is part of Brookdale Community. The facility is fairly close to the beach. It was very nice. We didn't get to see everything because it was a quite large facility. The staff, however, was attentive and very helpful. Their rooms were very spacious. I would absolutely recommend this facility to others. I visited this facility

5 5 1

Caring73832450 2013-11-27 The best assisted living facility in Jacksonville is Cypress Village – that would be my take. The facility is better than every place else. I'd say it’s like being in a very nice hotel. If anybody is looking for that, this is the place that they would send them. But maybe they could charge less with regards to the price as this is the most expensive place too. Although one thing that they do that some of the other facilities don't is that they provide an all-inclusive fee. I visited this facility

5 5 1

Caring70839750 2013-10-29 Cypress Village has both independent and assisted living facilities. I came across them through internet search. The location was probably the best thing about it because they were right next to the Mayo Clinic. If anybody needed to be in a medical facility, the hospital is right next to the facility. That was actually what drew me to it. They have beautiful views from a lot of their apartments. This was actually what I like best. Their staff was helpful. They showed us several options for apartments and went over with us financial things. Any questions we have, they were helpful and nice. Their apartments were okay; however, they're remodeling stuff so we had to go into a bunch of apartments that weren't remodeled yet. They looked disgusting and horrible. If they would have had more apartments to show us that were finished and updated, I would have thought about going back there. It would have been better if they would have shown us some nicer apartments. I did see their activities but they weren't enough to leave an impression in my mind. They showed us like a list of stuff that they offer but it wasn't that different or special from what others offer. I visited this facility

5 2 1

Angelina2 2013-09-23 It was a lovely facility and it's on our list of places to consider if we wanted to retire or move there. Everybody was very gracious. We knew several people who were and everyone loves it. I visited this facility

5 5 1

Brenda8 2013-05-11 Cypress Village is very large and they have many ways of living there. They have apartments, private homes, villas, independent-living, Alzheimer's care, and a massive building for assisted living. It's a place you could live for the rest of your life. It has everything and it's like living in a resort. It's very beautiful. The staff was very friendly, and everybody was very nice. They spent as much time with us as we needed, answered as many questions, and stayed in contact afterwards too. It's so big; they have multiple things going on at one time, so you have a lot of choices. The thing that impressed us the most is that it's a place that my husband and I can move into, and never have to worry about it for the rest of our lives. You are cared for and automatically moved from one phase to another as needed. But, it's very expensive; the deposit and monthly rate are both high. I visited this facility

5 5 1

robell1987 2012-09-12 Cypress Village was always one of the nicest retirement communities I've been around in Florida. Of course Florida is home to numerous retirement facilities being the retirement capital of the country. My Grandmothers friend lived here, his name was Otis, Otis's wife died recently when I visited him and my Grandmother was there checking on him. Of course Otis was sad but there was neighbors that were chatting with him also and it seemed like people did care for each other there. As far as the staff goes, I did not come in contact with any. Otis was old as the day is long but was still fiercely independent. The community also seemed extremely manicured, there was constant sprinklers going in the hot Floridan sun that seemed to almost vaporize the water as it exited the black plastic sprinkler heads there was also the seasonal influx of Canadian Geese that were walking around the front yards of the residents like they owned the place. Golf carts were also the main source of transportation for the residents it seemed and I can assure you this was a heavy North Eastern Conservative stronghold as well. My Grandmother and I spent about 2 hours with Otis before we were able to escape, It was mind numbingly boring there and very, very quiet. Which is the goal of the community I believe. Overall I try not to think about getting old too much but I wouldn't mind living in a place like this if the time ever came, not in Florida though. It's too damn hot down there, maybe Hawaii. I visited this facility

5 4 1

Judy1 2012-06-04 We are interested in this place because its neighbor is the Mayo clinic where we go to for our medical needs. The buildings as well as the grounds are beautiful. We are planning to buy and move in to one of their houses. They provided us with brochures and information when we toured the place. We will be back here next week for a longer visit. It's just a lovely place, I can't think of anything this facility needs to improve. I visited this facility

5 5 1

April2 2012-04-27 Cypress Village senior facility is a great senior residence if you are living in the state of Florida. If you are just looking for a senior community to live in or you need care and assistance they have a great option for you. My aunt has been a resident there for three years since she had a stroke and could not really live on her own but did not need a nursing home. The facility is big and beautiful but they make it feel like a real community. It is great that the weather is so nice that the residents get to go out and tour the grounds and go on other field trips with the care givers. The staff that I have met are all excellent and my aunt is always saying nice things about them. They don't let them get bored and the residents that have more medical problems get the care that they need. My aunt has made a lot of great friends at this facility. They make all the guests and the residents feel important and wanted. I know this facility is a little expensive but if you can afford it it is worth looking into. I have eaten several times there and the food is great as well. My aunt also loves the cooking and how clean the main shared areas are. The private rooms and apartments are very spacious and it is a great place to live. I visited this facility

5 5 1

AroundCharleston 2012-04-17 One of the nicest things about this facility is its central location. Within 20 minutes you can be anywhere in Jacksonville, including downtown or the beaches. The staff is friendly and courteous, and they made our registration process a breeze. This seemed like an older facility, but the grounds were well-maintained and we have had no complaints so far. The amenities seem somewhat limited and not necessarily geared towards more active seniors, but there are many entertainment options available within a short drive. I wouldn't hesitate to recommend this facility to anyone else in our position, but given the large number of other options in Jacksonville, you should definitely do your research. I visited this facility

5 3 1

kpopov8185 2011-11-17 I brought my 80 year old father into this facility for temporary rehab after a 6 week hospital stay. I chose this facility because of it's proximity to the Mayo Clinic and I've heard nothing but wonderful comments. We had only been shown to his room which was not clean and the metal frame of the window was bent from someone trying to break in. There was also lizard dung on the window sill which was upsetting. There was very old indoor/outdoor carpet on the floor, a musty smell, and a big spider dangling in the bathroom mirror with a nice big web. We were asked to sit in the room and wait until someone could come and do the Intake process with us. It was a holiday weekend. My parents and I sat there, my Dad in a wheelchair. After a couple of hours with no one coming in at all, I stood out in the hallway to watch what was happening. An aide was pulling a large, plastic ice chest from room to room, filling peoples water glasses in their rooms with ice, using her bare hands. She was a young girl with greasy, unclean hair and very short fingernails, like she bites her nails. She was as pleasant and friendly as could be, but I was alarmed with her using her bare hands to fill the glasses of the seniors and wouldn't accept anything for my Dad from her. When I inquired at the nurses station how much longer it would be, they apologized but said they're understaffed, it's a holiday weekend and for me to just be patient. when we first arrived, there was a hallway full of senior residents in wheelchairs. It was difficult to navigate past them. they were all waiting to get into the tiny dining area to eat. We had been there for more than 2 hours and the same people were there when we first arrived, still had not been taken into the room to eat. I went for a stroll through the facility and found a lovely dining room upstairs but it was empty, no one was in there. They were instead trying to cram as many people into this tiny eating area but no one was helping them. I waited for another 2 hours without anyone ever coming to help us, and unfortunately, the same senior residents still had not eaten and were still blocking the hall in their wheelchairs. I went to the nurses station and said I had seen enough - - they obviously didn't have enough help and this was not the type of place I would leave my father for a couple hours, let alone a week or so. I visited this facility

5 2 1

Michael F. 2011-11-10 Cypress Village is amazing. I got to spend time with my client on the balcony that overlooked a very nice gazebo on a lakefront - and when I took him to get his lunch in the dining room, I saw the most amazing dining room that I have ever seen in an elderly-care facility. The client had no complaints about the facility, and although I only visited a few while in Jacksonville this spring, this one most definitely left a lasting impression. Not to mention, it was only a short drive to the beach. I would highly recommend this facility to anyone in the Jax Beaches / Northeast Florida area. I visited this facility

5 5 1

TherapyWorks 2011-08-17 This place really makes you feel like you're on vacation at a five star resort. The amazing staff which is into the hundreds, provides every desire and need. Want to golf or go to the beach? No problem such activities as these are easily accessible to the many residence. Spas , pool time and fine dining company a lot of the residence time here. While visiting I can honestly say that I didn't want to leave; I felt like I was on vacation. I visited this facility

5 5 1

Jon Evans 2021-03-18 My grandmother has lived at Cypress Village for many years, she lived in their assisted-living until it was time to transfer her to their memory care and they made the transition as easy as possible. The memory care is very clean and the staff is great! My grandmother has made several new friends and they keep them very busy and stimulated and my grandmother is very happy there. We could not be happier with our experience at Cypress Village. I am a friend or relative of a current/past resident

5 5 1

SWG 2021-03-17 My parents moved there together Feb 2020 before Covid broke out. Upon moving in, we selected the laregest one bedroom since it was two of them. It was clean, repainted, etc. Upon arriving, there was no welcome committee or review of medications or comfort with the adjustment my parents were going to have to make. I had to request the head director to finally meet with me after waiting all day. I waited in my parents room 8 hours and not one care giver came in to say hello or check on them. Also be aware that when they said you can press a button and a staffer will come to the room, the buttons are located at the entrance so if your parent has difficulty walking the button is unaccessible. Upon moving in, this was apparent and the facility said this is how it works so my parents would have to get up. The button "call request" is not accessible for memory care patients and needs to be updated. Fast forward, I maintained a private caregiver since it was apparent they are understaffed. There is typically one LCN on the floor for 12 patiient's in memory care. I Even the head director said it was difficult to get back up when LCN's call in sick. The weekends were very understaffed. The phone system to call in the the nurses floor is antiquated. It is not checked daily and constantly goes into VM because the person at the desk has to help out since staffing is minimal. I mentioned this to the Head Director and he is aware of the problem and trying to get it upgraded.-Worth finding out if happens. As for Covid Protocol, the patients were moved to another part of the building and there is no communication between the patients and the relatives because they don't have phones in the rooms and there is no nursing station that can take calls. I had to depend on the director to call me every three days with a face time call. Also the patients get no exercise and my father sat for hours on end not moving during Covid. When I mean exercise simple walking 20 feet to encourage stimulation. You can not depend on the LCN to do the extra. Not sure their protocols have changed but certainly you need to ask questions. I am a friend or relative of a current/past resident

5 1 1

4600 Middleton Park Circle East, Jacksonville, FL 32224

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Reviews of Cypress Village

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Assisted Living Reviews for Cypress Village

March 20, 2021

By DJT01010

I am a friend or relative of a current/past resident

My parents both live in the assisted living and are very happy. The apartments are big and the staff treat them very well and have always been pleasant with me also, and it always easy to get a nurse on the phone. There are a lot of things for them to do, they especially like the dog park and the wine and cheese party the most.

Provider Response

Hi Djt01010, thank you so much for your positive comments about Cypress Village! We are thankful to have your parents as residents! We can't wait to see you again, have a great day.

November 09, 2020

By Donald

I am a friend or relative of a current/past resident

My friend is in Cypress Village. It's very good if you can afford it. It's clean, and it has very nice grounds. The staff I met was fine. We've eaten there, and it was very, very good. They have a pool, a gym, a bar, and shuffleboard. The best part about it is you can stay at that place and the care will graduate up as you need it.

October 02, 2020

By JE

I visited this facility

My mother will be moving into Cypress Village. They've been very responsive and thorough. We had an in-person visit to a certain limit. We couldn't go in the apartment physically, but we did the common areas, and they had taken videos of the apartments available. The staff during the tour was thorough, knowledgeable, and attentive. We took a 1-bedroom apartment. We're dealing with the move gradually. They have many interest groups so that the socialization, and introduction to fellow residents would be handled easily by engaging her in things that she's already very interested in. They have a book club, a knitting club, and lots of them. The physical facilities are class A. They have a pool and aquatic center, and there's wheelchair ramp access. It's wonderful. They have a lake that has an outdoor track that allows going out and enjoying the lake whether you're ambulatory or not. They have an outdoor gathering place along the lake that they utilize a lot for events, so they give the residents good reasons to show up, and enjoy one another in the outdoors. They have putting greens, croquet court, and lots of outdoor activities, and an active music and entertainment with live piano in their common area. There's an accommodation for visits during the Covid restrictions. They have an outdoor meeting space that's under shelter, so it could continue even in a rainy day with flexi glass dividers and we witnessed family visits to their parents or to their elders. They're 30-minute visits, and they stay pretty well booked up. You sign up, and you can do it daily or hourly if it's open. It's first come, first served. We're very impressed with it.

April 29, 2018

By Curry

I am a friend or relative of a current/past resident

My friend moved into Cypress Village. I liked it very much, and according to her, it's all been very good and very pleasant. The dining area is nicely appointed, and the food is good. There's a medical facility, an indoor pool, physical therapy, exercising, movies, and Bingo.

November 20, 2017

By Cheryl

I visited this facility

I toured Cypress village, it was continuing care, and it was a beautiful facility. The apartments were very nice, and very large for a 1-bedroom apartment. They have very nice amenities, and several really nice dining options. They have exercise rooms, with a lot of exercise classes, they have a beautiful library, and I was surprised that it was an affordable option for my mother.

See all Assisted Living reviews (5)

Independent Living Reviews for Cypress Village

August 16, 2020

By Theresa Seymour

I visited this facility

I visited and it has an amazing look and feel to it. The staff were very nice and when I ate the Fresh Mozzarella Caprese it was delicious. The apartments are spacious and the lake is beautiful to walk around. Great facilities.

Provider Response

Theresa Seymour, thank you for your kind review; we are happy to pass along your comments to the team here at Cypress Village!

Nursing Home Reviews for Cypress Village

January 02, 2021

By Dawn

I am a friend or relative of a current/past resident

My friend moved into Cypress Village in Jacksonville. The communication has been great. I was in a conference the other day, him and the rehab folks there, it's just been really nice that I've actually heard from him a couple of times already. He said the food is great. He thinks he really likes the staff. He talks about going down to the rehab and I know there is tons of equipment there. He's in the rehab center and when he's done he will move right over to the assisted living. Two weeks ago he couldn't even sit in his wheelchair. Now he's moving his arms and his legs, he's sitting up straight in a chair, and lifting weights with his legs. Talking to his therapists, they really gave a good overview of what they're doing and where they're going with him. I've only talked to the staff over the phone, but everybody's been very friendly and informative.

Provider Response

Dawn, we strive for 100% satisfaction, and it is great to see you and your friend had such a positive experience at Cypress Village. Thank you, and have a fantastic day!

Continuing Care Retirement Community Reviews for Cypress Village

January 22, 2021

By Diane

I visited this facility

I chose Cypress Village Jacksonville because, first of all, I need a progressive care facility, and it has the skilled nursing that you can progress into. The staff was very nice, very informed and friendly. The room was a 2-bedroom apartment that's 200 square feet with a huge bay window with lots of light. It had a washer and dryer, and it's a fully-furnished and a functional apartment. It's a huge complex. They had a restaurant on-site and a lot of activities and things that they did for seniors.

Provider Response

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Cypress Village

September 17, 2018

By Janice

I visited this facility

I liked Cypress Village's amenities. They had a pool, play bridge, and had a lot of nice things to do. The staff was very nice. The people who live there like it. The food was very good, and the dining area was lovely.

November 16, 2017

By Anonymous

I am a friend or relative of a current/past resident

My mother lives in Cypress Village. It's a very good community. It looks nice and well-maintained. The staff members are good people. The dining setup is fine, but the food could be better.

May 15, 2017

By y1958

I am a friend or relative of a current/past resident

We had experiences with independent living, assisted living, and memory care. Independent living is very nice with amenities; however, staff turnover in assisted living and memory care result in inconsistent care. Mom often smelled badly. Her room reeked of urine. Unless you will visit regularly to oversee your loved ones care, do not choose this facility. Workers care but are over-worked and staffing appears to be at minimal level required.

November 21, 2016

By Joseph383273

I am a friend or relative of a current/past resident

My late wife was in Cypress Village for a while. I also visited a friend who was there. I knew about their accommodations, and from what I’ve observed, they were very nice, hotel-type accommodations. They do a good job of maintaining the common areas. I have never seen a problem with the physical plant itself.

September 29, 2016

By Susan635230

I visited this facility

I’m going with Cypress Village. The rooms were beautiful. They have a swimming pool, water aerobics, yoga, beauticians, and a doctor that comes periodically. The food was good. The staff was one saleslady, and she was very nice. They have everything that everyone seems to offer in all these places.

September 13, 2016

By Jeanne623571

I visited this facility

I visited Cypress Village, but they did not have any rooms available. There was a lake with a fountain, but you could not see it from any place except in the dining room. They had separate dining rooms for assisted living and independent living. I was not able to see any room because they did not have any available. The staff was fine. I had lunch there and asked for pecan pie ala mode, and he said, “We don’t have ice cream here." The price was OK and included the care. However, there wasn't a good view in the apartment. The view was the parking lot.

June 10, 2016

By Mrs. James734715

I visited this facility

Cypress Village is upscale with most anything you want there. I talked to some of the people there, and they were very satisfied. It’s really nice.

May 21, 2016

By Virginia Ratliff

I visited this facility

When I lost my husband I moved to Jacksonville be near one of my daughters. I chose to come to Cypress Village and have been here two years. How pleased I have been! My fear was that I would find myself without meaningful activities, but instead, I have been as active and as satisfied as I was when I worked. professionally. I gave the gift to my children of taking care of myself for the long haul, and that same move has indeed been a gift to myself.

May 20, 2016

By Rich Payeur

I am/was a resident of this facility

I live at Cypress Village and it is a first class community!

May 20, 2016

By BettySnyder

I am/was a resident of this facility

Living at Cypress Village for five years has been a great experience, one that I never suspected could be available for a retired widow. I had always assumed I would live in a nursing home at the end of my life and not a beautiful two-bedroom condo overlooking a lake, where I get maid service, food served, and activities that keep me busy every day. My condo is the envy of my younger family and friends that visit and not having to cook and clean is high on everyone’s bucket list. There is a beautiful heated in-door pool available for exercise classes or just a nice swim; the exercise room is on a par with paid exercise facilities, and the team of employees available for various exercise sessions and training is exuberant and ready to help each of us. The ecumenical church service is available to all Residents and we have two ministers who live here and are, without a doubt, better than any minister I have encountered in all my years. Social clubs keep everyone busy with bridge, computer lessons, investing in scholarships for the employees, health and devotional speakers entertaining each of us daily. The CV buses are available all day for trips to Mayo Clinic, as well as local doctors and dentists and shopping centers. The Health Center is a big plus for Cypress Village residents. After a recent hospital stay, my doctor advised me to go to that facility. My three-week stay was amazing with helpful nursing staff and therapists constantly working with us to recuperate. Cypress Village is located in a lovely neighborhood and has individual homes available, as well as condos. It certainly deserves five stars.

May 18, 2016

By Lovethevillage

I am/was a resident of this facility

I am a resident of Cypress Village. I live in one of the many apartments located on this beautiful Florida campus. Living under one roof gives me nearly everything I need to carry on a care-free life. Choosing from five different entrees each day in the spacious dining room is always a pleasant experience. There’s the well-equipped exercise room with pleasant views overlooking the lake. Then there’s the pleasant walk around the lake with the anticipation of “What kind of wildlife will we see today?” I have found the residents, who come from quite a variety of vocational backgrounds, to be quite congenial, friendly and eager to be of help. The large variety of clubs, organizations and activities offered will keep one actively involved to the extent one wishes. I love the beauty of Florida, the warm winters, and if the summer gets too hot, we have air-conditioning and stay in! There is much more to add, but come visit, see for yourself.

May 18, 2016

By Justine A

I am/was a resident of this facility

I am a widow living at Cypress Village in Jacksonville, FL in an apartment. In three years here, I have made many friends and availed myself of the many amenities. Both residents and staff watch out for all of us; we care and support each other. The food is delicious. Although I am entitled to a meal a day in the lovely dining room or the Loon's Nest, I often have breakfast or lunch with friends here. The menu offers many good choices. Entertainment is enjoyable most evenings and clubs and games plentiful. I do enjoy living in this beautiful place. with my cat.

May 17, 2016

By Lillian Gingrich

I am/was a resident of this facility

I have lived here for 10 years and found it a wonderful place to live. The dining room and housekeeping and overall activities are well worth bragging about!

May 17, 2016

By Susan Massey

I am/was a resident of this facility

I moved into the independent living apartments 4 months ago although I'm not yet retired and I love it here. The building and grounds are lovely, the heated pool and exercise room are great, and the the food is delicious. I don't know why I didn't do this sooner! I would recommend Cypress Village to anyone considering a continuing care retirement community. The residents are welcoming and active, and the staff are caring and attentive. I feel at home here and can't wait to retire to take full advantage of the activities.

May 17, 2016

By J66

I am/was a resident of this facility

Ten years as a resident at Cypress Village has been a tremendous experience! I can only offer the most positive comments concerning the dining room, house- keeping. and general offerings are certainly to brag about!!

May 16, 2016

By satisfiedresident

I am/was a resident of this facility

We have lived in the independent living apartments in Cypress Village for nearly five years. We are very satisfied with the quality of life we have; the pleasant surroundings, the delicious meals, the activities from bridge to line dancing to swimming and enjoying musical performances.

May 14, 2016

By boutinrmm

I visited this facility

May 16, 2016 My wife and I have been calling Cypress Village in Jacksonville, Florida our home for over a year. At age 71, the move was to enjoy the life style of an active senior living community. It has exceeded my high expectations. The Brookdale management company continues to make major improvements to the campus, indicating that I made a very wise choice to call Cypress Village home. Mike Boutin

May 13, 2016

By jrl-tn

I am/was a resident of this facility

We have lived here for 3 years and love it. There is every option, from free standing houses, to duplex houses to apartments, all geared toward active, independent seniors. Later, if things change, there is assisted living, a health center, and dementia care. The campus is beautiful and the management and associates work hard to make life here good for all residents.

May 13, 2016

By KAmador

I visited this facility

I visited this community while looking for a CCRC for my parents and it was beautiful. Cypress Village is our top choice based on health care services, amenities, activities and all the other services!

May 12, 2016

By Vornado

I visited this facility

Beautiful property with a inviting and friendly staff! The food is wonderful and there are so many activities to take part in.

May 12, 2016

By We love Cypress Village!

I am/was a resident of this facility

My wife and I have lived in a home at Cypress Village for nearly ten years, and love it! Not only do we have a beautiful campus and a caring staff, but we have so many activities and things to do here. We have a large heated indoor pool, a putting green and a croquet court, an exercise room with the most up-to-date equipment,,game rooms, and much more. We have exercise classes with a certified trainer, Yoga, and Tai Chi. There are all kinds of clubs and resident organizations, including music, art, sewing, bridge, poker and canasta, etc, etc, etc. Cypress Village provides free transportation to shopping, restaurants, and even downtown to the Jacksonville Symphony and the Moran Theater. And we have entertainment here several times a month which is first class. Moving to Cypress Village was one of the best decisions we ever made!

May 10, 2016

By cvres

I am/was a resident of this facility

We have lived at Cypress Village for almost five years. Have found it to offer we want - a lovely apartment, a delicious meal each day, weekly cleaning and many activities to participate in (our calendar is full!), an indoor swimming pool, friendly and caring staff - all on a beautiful campus. And administration that listens to concerns and works to address them.

November 25, 2015

By E

I visited this facility

Cypress Village was very nice, but the rooms were a little small for my taste. The staff was lovely, and everybody was very nice. They had aquacise, art activities, games, exercise, lectures, movie nights, and game nights, and transportation to take you to doctors, hospitals, and malls.

August 07, 2015

By Caring111504750

I visited this facility

I visited Cypress Village. Everything was great. They did they job in showing me around. They explained it very well. The called to see if we had any questions later. It was nice, but it was expensive. What they showed us was very clean.

July 28, 2015

By George110684150

I visited this facility

We visited Cypress Village, and it was very nice. I guess the thing we liked the best about it was the location. It is very close to the Mayo Clinic where my wife goes. The staff was very nice, and they seemed to be very happy working there. The sanitation was wonderful. It was very well maintained. The dining area was outstanding, and the food was wonderful. We spoke to some of the residents, and they were very happy living there.

July 20, 2015

By Ed37

I visited this facility

I visited Cypress Village. Everything looked very nice. I'm impressed with the sales person. They took us on a tour. We looked at homes and some of the residents in the apartment complex. We had lunch there, and the food wasn't bad.

May 21, 2015

By Michael A

I am a friend or relative of resident

Great property! Beautiful homes, apartments, skilled nursing and assisted living/memory care facilities. My mother and father are so happy to be living at Cypress Village. It is more like a "senior living resort". Totally worth the money!!!

May 15, 2015

By Caring106803850

I visited this facility

Cypress Village is a very nice community. It's a huge establishment, with a lot of houses that people can buy and have title to it. There are independent apartments that you can rent, and they maintain them for you. They also have a multi-story apartment that you can rent, but they ask for a deposit. They have all kinds of activities like trips to the doctor and shopping, they bring in speakers, and they go out to the zoo and the museum. It's right next door to Mayo Clinic. They have everything that one could ask for -- exercise room, swimming pool, lake with a walkway around, a lot of trees and everything. They even have those golf carts -- which you can own one to get around -- because it's a large place. They have 30 different clubs, i.e., woodworking club and book club. The menu looked very good. If you can afford it, I would recommend it.

April 28, 2015

By loving daughter JC

I visited this facility

BUYERS BEWARE! My mother moved into an apartment here over 10 years ago, before Brookdale took over. For the most part, she was happy until her final months there last year. Brookdale requires a non-refundable entrance fee (they call it a "community fee") of between $1500 and $3000, and you are only guaranteed a refund of 75% of your buy-in cost upon departure, which they can wait one full year to send you. And since this purchase money can be used for assisted living at their facility, they have an added incentive to keep your loved one there as long as possible -- I found this out when they diagnosed mom with dementia to get her moved to their pricey Memory Unit (I later discovered in medical records that her so-called dementia was due to dehydration while under the care of their Health Center!) I have since visited a number of facilities that are non-profit, do NOT charge entrance fees and give back between 90% and 100% of your original purchase price! Brookdale is all about the bottom line, so look before you leap into ANY Brookdale property.

Provider Response

We appreciate you sharing your concerns with us. Please be assured that we are passionately committed to serving our residents, and their health and well-being is our top priority. We hope you will call us at 877-400-5296 to discuss your concerns in greater detail.

December 28, 2014

By Caring103510750

I am a friend or relative of a resident

My mom is at Cypress Village. They provide a lot of personalized care for the individuals that are there at a price though. My mother has total care right now. She is almost at a skilled nursing level, but they are trying to rehab her to get her back, so that she can get up and move around. They have an exceptional memory care program for people with dementia and Alzheimer's. People there are very sweet, nurturing, and caring to the patients. So far, my mother has enjoyed the experience that she has there. I would recommend this place. What they could improve on is the interaction with the family regarding care and to have the family more involved in the actual day-to-day care.

November 22, 2014

By Caring98143850

I visited this facility

We went to Cypress Village. It was very good. We stayed there overnight. We were very nicely treated. We looked at everything, and they showed us everything. It was very good. The staff was extremely helpful. It could not have been better. I was quite impressed with this place. I definitely think maintenance and security were good. The dining area was also very good. Everything was excellent. We like it very much. All the places we visited all have activities, but this one has a little bit more. They have indoor swimming pool. The only thing is what it costs and what you're getting for your money. I think it is a little bit expensive. I would say it is not for everyone.

November 15, 2014

By Franklin2

I visited this facility

We had a great experience when we visited Cypress Village. They showed us everything and told us what it would cost and all, but we turned down that one right away because they wanted a buy in, and they wanted about $100,000.00 just to start. The rooms weren't spacious, but they were clean. It was adequate. They also had houses with garages, and that looked like a pretty good deal. The lady who showed us around was very friendly.

October 28, 2014

By Jacqueline W.

I am a friend or relative of resident

My mother was a resident here for over 11 years, before Brookdale took over the ownership. But that's when her rent began to be raised yearly and many existing services were cut. Even though Mother paid over $80,000 for her one-bedroom apartment, she was still required to pay rent (over $2000 in 2014), which only covered maintenance and some bi-weekly cleaning of the apartment as well as one dinner a night. She was promised that if/when she needed Assisted Living in the future, her purchase price would be used to pay for it. But what we failed to realize was that this gave CV a very tempting incentive to keep mother at their facility until her money ran out. And had she not died last March, her money would have lasted only 14 short months in the Memory Unit they wanted to put her in. We put a $7000 deposit down on that Unit, but mother was never in it; yet CV has refused to refund all of our money, claiming that her furnishings were in the room for 9 days and that gave them they right to keep our money for those days. But we only gave that good-faith deposit based on the recommendation from their medical staff that mother could benefit from the Unit, only to find out at the hospital that she had been dying for months; no one at CV had even mentioned that possibility! So be wary of this incentive; I would now choose to go elsewhere, especially someplace that doesn't charge the outrageous "community fee" for just moving in!

October 02, 2014

By caring8763

I visited this facility

I did go to Cypress Village, and they were wonderful. The staff was very accommodating. We had lunch there, and it was very nice. The rooms were really nice.

September 22, 2014

By Paul44

I visited this facility

Cypress Village was great. It was a nice place. It’s more or less a high-rise setup, I think 6 or 7 towers. This place has 4 banks of elevators in different parts of the structure. You’re always very near the elevator, so you don’t have to do very long walks in hallways, which is a sort of a plus to being in a high-rise. It’s on a lake. It’s very attractive. They’re really in an OK position; they’re only 10 – 15 miles from the Atlantic Ocean. I spent 2 days and nights there. I actually felt I was in a great hotel. It didn’t seem like a senior living center. I ate meals in the restaurant. They had a bar there and everything. It’s just about everything you could want. They’re having a big sale this month. Unfortunately, the timing is off for me. The staff was very knowledgeable. The people seemed fairly happy. They also have homes, but I didn’t look into that. The senior citizens are buying these homes, and they’re really expensive. What I looked at was a tower: nice view, well built, and 25 years old, but it’s been continually modernized. I had very good experiences there.

June 30, 2014

By gil0338

I visited this facility

Cypress Village is a five star place. You name it, they have it, and of course, their location that is next to the Mayo Clinic is outstanding. The room that I was in was actually like a house. It had two bedrooms, a formal dining room, a living room, a circular balcony, and a huge kitchen; it was a house. And then, they also have small houses that are not in the tower, and the one I described is in the tower. If you want to be in a facility like that, the only thing I would say would be that it's just a little formal; the men have to wear jackets for dinner. They give you everything; it's really an outstanding place. The dining area is very large, very nice; it's elegant. It's beyond anything that I have seen. The sanitation is top-notch; you see people constantly roaming and cleaning; it is like staying in a five-star hotel, the last time I was there. It's a little dated, but it is dated more to the clientele that are there; their generation, their era, so I imagine they change it as time progresses. I didn't see anything negative there and the people who live there are highly educated; very, very rich. So I wouldn't perceive that they would live anywhere else, but there.

June 21, 2014

By sfalcon64

I am a friend or relative of resident

My mother was at this facility for almost 3 months.Its very nice and well maintained.They also have activities for the residents to do.Playing bingo and even winning a Prize!Pretty Awesome!Also,having a shuttle to get you and the patient to the doctor appointment is very helpful when they are in a wheel chair. However,with all things there usually are some down falls. CNA, making patients wait extend amount of time to be checked on because they are understaffed.Call lights were out for almost 3 weeks and to use a hotel bell to get service from CNA.My mother, being as frail and weak as she was couldn't get out of bed to go to the bathroom and needed help. Sometimes she would call me at home to say she couldn't get any help.Any then, I would have to all up to the nurses station.If I had to do this, it was not going to be a nice call.They do have a great Rehab facility that my mother was able to get the help that she needed.As always.. make sure the aids do not get accustomed to you coming at a certain time every day, ask for recent lab reports to see what they are doing for your family member as they will not openly just tell you. You must be pro-active!

May 30, 2014

By Caring84205350

I am a friend or relative of a resident

My aunt has been living at Cypress Village a long time, and we were able to work out a deal. They’re providing the services that we need at the present time. They’re doing great, and they’ve done a good job in making sure she's taken care of. The staff is outstanding. The place is very clean, nice, and upscale. Everything is good.

May 29, 2014

By Sylvia14

I visited this facility

I visited a friend who is a resident of Cypress Village. It was an excellent facility. Everybody was very friendly. It was absolutely clean. It did not smell. There was no bad smell at all; it’s very fresh. The dining room was very well organized and clean. I was impressed.

March 31, 2014

By Caring81479150

I am/was a resident of this facility

We are staying here in Cypress Village. It is right next to Mayo Clinic. We have our own private home here with all the amenities that we require. We don't use their dining area. We chose it because it is very close to where we were living at that time. We have also used their rehab section here on several occasions; that's how I got to know of the place. There are activities here, but because my wife is blind, we don't join them. They also have a high-rise. They have everything. They have independent, assisted, and memory care. It is a first-class facility, and I will recommend it to anyone

March 27, 2014

By Caring81232950

I visited this facility

I like the location of Cypress Village because it was very close to the Mayo Hospital. The apartments had more light, and it was much better maintained. The people were just as nice, and the staff were very informative. They also had a bank, and I would say that their activities were probably a little more on the upper scale.

December 26, 2013

By Caring74180250

I visited this facility

Cypress Village is part of Brookdale Community. The facility is fairly close to the beach. It was very nice. We didn't get to see everything because it was a quite large facility. The staff, however, was attentive and very helpful. Their rooms were very spacious. I would absolutely recommend this facility to others.

November 27, 2013

By Caring73832450

I visited this facility

The best assisted living facility in Jacksonville is Cypress Village – that would be my take. The facility is better than every place else. I'd say it’s like being in a very nice hotel. If anybody is looking for that, this is the place that they would send them. But maybe they could charge less with regards to the price as this is the most expensive place too. Although one thing that they do that some of the other facilities don't is that they provide an all-inclusive fee.

October 29, 2013

By Caring70839750

I visited this facility

Cypress Village has both independent and assisted living facilities. I came across them through internet search. The location was probably the best thing about it because they were right next to the Mayo Clinic. If anybody needed to be in a medical facility, the hospital is right next to the facility. That was actually what drew me to it. They have beautiful views from a lot of their apartments. This was actually what I like best. Their staff was helpful. They showed us several options for apartments and went over with us financial things. Any questions we have, they were helpful and nice. Their apartments were okay; however, they're remodeling stuff so we had to go into a bunch of apartments that weren't remodeled yet. They looked disgusting and horrible. If they would have had more apartments to show us that were finished and updated, I would have thought about going back there. It would have been better if they would have shown us some nicer apartments. I did see their activities but they weren't enough to leave an impression in my mind. They showed us like a list of stuff that they offer but it wasn't that different or special from what others offer.

September 23, 2013

By Angelina2

I visited this facility

It was a lovely facility and it's on our list of places to consider if we wanted to retire or move there. Everybody was very gracious. We knew several people who were and everyone loves it.

May 11, 2013

By Brenda8

I visited this facility

Cypress Village is very large and they have many ways of living there. They have apartments, private homes, villas, independent-living, Alzheimer's care, and a massive building for assisted living. It's a place you could live for the rest of your life. It has everything and it's like living in a resort. It's very beautiful. The staff was very friendly, and everybody was very nice. They spent as much time with us as we needed, answered as many questions, and stayed in contact afterwards too. It's so big; they have multiple things going on at one time, so you have a lot of choices. The thing that impressed us the most is that it's a place that my husband and I can move into, and never have to worry about it for the rest of our lives. You are cared for and automatically moved from one phase to another as needed. But, it's very expensive; the deposit and monthly rate are both high.

September 12, 2012

By robell1987

I visited this facility

Cypress Village was always one of the nicest retirement communities I've been around in Florida. Of course Florida is home to numerous retirement facilities being the retirement capital of the country. My Grandmothers friend lived here, his name was Otis, Otis's wife died recently when I visited him and my Grandmother was there checking on him. Of course Otis was sad but there was neighbors that were chatting with him also and it seemed like people did care for each other there. As far as the staff goes, I did not come in contact with any. Otis was old as the day is long but was still fiercely independent. The community also seemed extremely manicured, there was constant sprinklers going in the hot Floridan sun that seemed to almost vaporize the water as it exited the black plastic sprinkler heads there was also the seasonal influx of Canadian Geese that were walking around the front yards of the residents like they owned the place. Golf carts were also the main source of transportation for the residents it seemed and I can assure you this was a heavy North Eastern Conservative stronghold as well. My Grandmother and I spent about 2 hours with Otis before we were able to escape, It was mind numbingly boring there and very, very quiet. Which is the goal of the community I believe. Overall I try not to think about getting old too much but I wouldn't mind living in a place like this if the time ever came, not in Florida though. It's too damn hot down there, maybe Hawaii.

June 04, 2012

By Judy1

I visited this facility

We are interested in this place because its neighbor is the Mayo clinic where we go to for our medical needs. The buildings as well as the grounds are beautiful. We are planning to buy and move in to one of their houses. They provided us with brochures and information when we toured the place. We will be back here next week for a longer visit. It's just a lovely place, I can't think of anything this facility needs to improve.

April 27, 2012

By April2

I visited this facility

Cypress Village senior facility is a great senior residence if you are living in the state of Florida. If you are just looking for a senior community to live in or you need care and assistance they have a great option for you. My aunt has been a resident there for three years since she had a stroke and could not really live on her own but did not need a nursing home. The facility is big and beautiful but they make it feel like a real community. It is great that the weather is so nice that the residents get to go out and tour the grounds and go on other field trips with the care givers. The staff that I have met are all excellent and my aunt is always saying nice things about them. They don't let them get bored and the residents that have more medical problems get the care that they need. My aunt has made a lot of great friends at this facility. They make all the guests and the residents feel important and wanted. I know this facility is a little expensive but if you can afford it it is worth looking into. I have eaten several times there and the food is great as well. My aunt also loves the cooking and how clean the main shared areas are. The private rooms and apartments are very spacious and it is a great place to live.

April 17, 2012

By AroundCharleston

I visited this facility

One of the nicest things about this facility is its central location. Within 20 minutes you can be anywhere in Jacksonville, including downtown or the beaches. The staff is friendly and courteous, and they made our registration process a breeze. This seemed like an older facility, but the grounds were well-maintained and we have had no complaints so far. The amenities seem somewhat limited and not necessarily geared towards more active seniors, but there are many entertainment options available within a short drive. I wouldn't hesitate to recommend this facility to anyone else in our position, but given the large number of other options in Jacksonville, you should definitely do your research.

November 17, 2011

By kpopov8185

I visited this facility

I brought my 80 year old father into this facility for temporary rehab after a 6 week hospital stay. I chose this facility because of it's proximity to the Mayo Clinic and I've heard nothing but wonderful comments. We had only been shown to his room which was not clean and the metal frame of the window was bent from someone trying to break in. There was also lizard dung on the window sill which was upsetting. There was very old indoor/outdoor carpet on the floor, a musty smell, and a big spider dangling in the bathroom mirror with a nice big web. We were asked to sit in the room and wait until someone could come and do the Intake process with us. It was a holiday weekend. My parents and I sat there, my Dad in a wheelchair. After a couple of hours with no one coming in at all, I stood out in the hallway to watch what was happening. An aide was pulling a large, plastic ice chest from room to room, filling peoples water glasses in their rooms with ice, using her bare hands. She was a young girl with greasy, unclean hair and very short fingernails, like she bites her nails. She was as pleasant and friendly as could be, but I was alarmed with her using her bare hands to fill the glasses of the seniors and wouldn't accept anything for my Dad from her. When I inquired at the nurses station how much longer it would be, they apologized but said they're understaffed, it's a holiday weekend and for me to just be patient. when we first arrived, there was a hallway full of senior residents in wheelchairs. It was difficult to navigate past them. they were all waiting to get into the tiny dining area to eat. We had been there for more than 2 hours and the same people were there when we first arrived, still had not been taken into the room to eat. I went for a stroll through the facility and found a lovely dining room upstairs but it was empty, no one was in there. They were instead trying to cram as many people into this tiny eating area but no one was helping them. I waited for another 2 hours without anyone ever coming to help us, and unfortunately, the same senior residents still had not eaten and were still blocking the hall in their wheelchairs. I went to the nurses station and said I had seen enough - - they obviously didn't have enough help and this was not the type of place I would leave my father for a couple hours, let alone a week or so.

November 10, 2011

By Michael F.

I visited this facility

Cypress Village is amazing. I got to spend time with my client on the balcony that overlooked a very nice gazebo on a lakefront - and when I took him to get his lunch in the dining room, I saw the most amazing dining room that I have ever seen in an elderly-care facility. The client had no complaints about the facility, and although I only visited a few while in Jacksonville this spring, this one most definitely left a lasting impression. Not to mention, it was only a short drive to the beach. I would highly recommend this facility to anyone in the Jax Beaches / Northeast Florida area.

August 17, 2011

By TherapyWorks

I visited this facility

This place really makes you feel like you're on vacation at a five star resort. The amazing staff which is into the hundreds, provides every desire and need. Want to golf or go to the beach? No problem such activities as these are easily accessible to the many residence. Spas , pool time and fine dining company a lot of the residence time here. While visiting I can honestly say that I didn't want to leave; I felt like I was on vacation.

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Memory Care Reviews for Cypress Village

March 18, 2021

By Jon Evans

I am a friend or relative of a current/past resident

My grandmother has lived at Cypress Village for many years, she lived in their assisted-living until it was time to transfer her to their memory care and they made the transition as easy as possible. The memory care is very clean and the staff is great! My grandmother has made several new friends and they keep them very busy and stimulated and my grandmother is very happy there. We could not be happier with our experience at Cypress Village.

Provider Response

Jon Evans, we're happy you found our staff to be so supportive during your experience here at Cypress Village. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2021

By SWG

I am a friend or relative of a current/past resident

My parents moved there together Feb 2020 before Covid broke out. Upon moving in, we selected the laregest one bedroom since it was two of them. It was clean, repainted, etc. Upon arriving, there was no welcome committee or review of medications or comfort with the adjustment my parents were going to have to make. I had to request the head director to finally meet with me after waiting all day. I waited in my parents room 8 hours and not one care giver came in to say hello or check on them. Also be aware that when they said you can press a button and a staffer will come to the room, the buttons are located at the entrance so if your parent has difficulty walking the button is unaccessible. Upon moving in, this was apparent and the facility said this is how it works so my parents would have to get up. The button "call request" is not accessible for memory care patients and needs to be updated. Fast forward, I maintained a private caregiver since it was apparent they are understaffed. There is typically one LCN on the floor for 12 patiient's in memory care. I Even the head director said it was difficult to get back up when LCN's call in sick. The weekends were very understaffed. The phone system to call in the the nurses floor is antiquated. It is not checked daily and constantly goes into VM because the person at the desk has to help out since staffing is minimal. I mentioned this to the Head Director and he is aware of the problem and trying to get it upgraded.-Worth finding out if happens. As for Covid Protocol, the patients were moved to another part of the building and there is no communication between the patients and the relatives because they don't have phones in the rooms and there is no nursing station that can take calls. I had to depend on the director to call me every three days with a face time call. Also the patients get no exercise and my father sat for hours on end not moving during Covid. When I mean exercise simple walking 20 feet to encourage stimulation. You can not depend on the LCN to do the extra. Not sure their protocols have changed but certainly you need to ask questions.

Provider Response

Hi Swg, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to have a better understanding about your experience. Please reach out to us at your earliest convenience and we will do our best to resolve this with you.

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Questions about Cypress Village

What ongoing training does the staff receive in dementia care?

Continual training on a monthly basis in how to effectively communicate, re-direct, and keep residents happy and calm while preserving their dignity and respect

Describe the overall population of assisted living residents at Cypress Village. What is their average age? What are their favorite things to do?

Average age is 60s but we have residents of all ages. They love to enjoy our communities countless amenities and social offerings.

What programs or activities does Cypress Village offer to enrich residents' well-being?

We have an arts and crafts studio, movie theater, indoor pool for water exercises and free swim activities, a 5 acre lake, fishing pond, meditation garden, dog park, boathouse with docks and outdoor AC, bocce ball and croquet courts, walking trails, exercise facility, yoga and exercise classes, many committees and groups, numerous monthly community outings and much more!

What places are near Cypress Village or within walking distance for assisted living residents to enjoy?

We are just a few miles from the ocean and beautiful North Florida beaches, numerous parks and golf clubs are nearby. Also, the world renowned Mayo Clinic is right next to our community.

What transportation services does Cypress Village offer to assisted living residents?

We offer complimentary shuttle service outside of the community within a 10-mile radius.

What makes the chef or dining program at Cypress Village exceptional? What kind of menu can assisted living residents expect?

We have delicious daily meal options that are selected by a dietitian and prepared by our chefs. We also offer several different dining options including our waterfront dining room, a buffet, many dining rooms throughout our different communities for easy access, and we even have an on-site bar and grill for visiting families and friends to dine with our residents while visiting our community.

What safety features or security measures does Cypress Village offer to assisted living residents?

We provide a Life Safety pendant system that the resident can wear as a necklace or a bracelet for personal safety measures, and each assisted living apartment additionally has pull-cords throughout each apartment in case of an emergency.

How does Cypress Village keep residents' families informed about their loved ones?

We have our own in-community television channel with weekly programs produced by our staff and these informational videos are uploaded to social media for our families to see, we also have our own app that our resident families download and keep connected with up to the minute information. Our resident families absolutely love that we offer an app!

What is the care staff-to-resident ratio at Cypress Village during daytime and nighttime hours?

1:4, overnight is 1:8

If Cypress Village accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We do accept dogs and cats, and we have an outside pet park and pets love walking around the lake.

What ongoing senior care training does the staff receive?

Continual monthly training including nursing training, risk and fall management, medication management.

Describe the overall population of independent living residents at Cypress Village. What is their average age? What are their favorite things to do?

Average age is 60s, but we have all age ranges. Our independent living residents to golf and use our 9 hole putting green, aquatic center with indoor heated pool, bocce and croquet courts, fitness center, train room, multiple libraries, multiple dining venues, walking trails and much more.

What places are nearby for independent living residents to enjoy?

The beach and countless North Florida beaches, multiple golf courses, TPC Sawgrass (home of the Players Championship), World Golf Village complex including golf course, golf museum and IMAX theater, St Johns Town Center for shopping, countless restaurants, the Alhambre Dinner Theater, many churches. As for healthcare, we are next door to the world-renowned Mayo Clinic.

What are some recent off-site events that the community activity director at Cypress Village has organized?

Hilarity for Charity, Alzheimer's Foundation Walk

What transportation services does Cypress Village offer to independent living residents?

Complimentary shuttle service within a 10 mile radius

What makes the chef or dining program at Cypress Village exceptional? What kind of menu can independent living residents expect?

Chef prepared meals in a variety of dining venues including waterfront dining room, a buffet, and a bar and grill that visiting friends and families can also enjoy with their loved ones while visiting our community.

What common areas are available for independent living residents?

Game rooms, billiards, indoor heated pool, library, beauty salon, train room, fitness center, meeting rooms, boathouse and docks, bocce court, croquet court, bank

What safety features or security measures does Cypress Village offer to independent living residents?

24 hour security, our own private home health and companion services

If Cypress Village accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Dog park, our 5 acre lake and surrounding walking trails

Does Cypress Village work with an agency or registry to provide nursing and medical assistance as needed?

We offer our own in-home health care and also partner with many outside agencies

How many staffers are on duty in the daytime and overnight?

12 in the daytime, 6 overnight

What safety features or security measures does Cypress Village provide to protect residents who wander?

We have areas that are locked that require security key code or key fob access. Also, our staff checks on our residents throughout the day and night.

What programs or activities does Cypress Village offer to keep residents engaged? How does the staff engage residents' long-term memories?

Art Therapy, Music Therapy, Pet Therapy, community movie theater, life skills station, and the daily activities and games we provide are tailored specifically to individuals with memory care to avoid over-stimulation and under-stimulation.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Our Memory Care Director, monthly to ensure we are meeting the residents needs.

What techniques does Cypress Village use to support memory care residents during mealtimes?

We offer aromatherapy - heated towels infused with citrus in the morning to awaken and brighten the senses, and heated towels infused with lavendar at dinner to calm and soothe the senses.

How does Cypress Village keep residents' families informed about their loved ones' health?

Our memory care residents write weekly letters to their loved ones to update them on how they are doing and feeling, we are huge into Social media for communication, our in-community television network with staff interviews, etc to keep families up to date, and lastly, we have the Cypress Village app that our families absolutely love as it provides up to the minute information on their smartphones!

Describe the neighborhood around Cypress Village. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

We are right next to the world-renowned Mayo Clinic for any healthcare needs. Otherwise, we are near the beach and many shopping and entertainment districts. Our memory care residents go on approximately 7 community outings a month (supervised of course) to places such as the beach, the zoo, shopping centers, the pumpkin patch, the movies and much more.

Is Cypress Village affiliated with a hospital if more care is needed?

The Mayo clinic as our campuses are connected, but we partner with all area hospital systems also.

Costs for Cypress Village

Cost of Assisted Living

Starting Price

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Cost of Independent Living

Starting Price

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Cost of Continuing Care Retirement Community

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Cost of Memory Care

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Photos of Cypress Village

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Services and Amenities of Cypress Village

Costs

All Inclusive Rent
Rent Plus Care Fees
Entry Fee
Fee Structure Extra: Il Has An Entry Fee Of $100 K $500 K/ Al And Mc Are Rental Only
Assisted Living Starting At: $5500/month
Independent Living Starting At: $2280/month
Continuing Care Retirement Community Starting At: $1710/month
Memory Care Starting At: $5750/month

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: We Offer Companion Suites
Studio Apartments
Housing Extra: Detached Homes

Dining options

In Room Kitchenette
In Room Kitchens
Dining Room Shared Meals
Room Service For Meals

Features

Beauty Barber Shop
Computer Room
Resident Transportation
Coffee Shop
Party Space
Golf
General Store
Tv Room
Garden And Patio
Resident Parking
Pool

Cleaning services

Laundry For Linens
Housekeeping
Laundry For Clothing

Technology and entertainment

Cable In Rooms

Health services

Skilled Nursing
Hospice Care
Medication Management
Nurse On Staff: Yes
Pharma

Financial guidance

Home Sale Assistance
Va Benefits Consultation
Financing Advice

Guest services

Guest Parking
Guests At Mealtime
Overnight Guests

General

Resident Capacity: 800

Licenses

State Licenses: 7720

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About Cypress Village

Cypress Village retirement community in Jacksonville, FL offers carefree lakefront living at its best with a wide variety of beautifully appointed residential options, a wealth of exceptional services and amenities, and a full calendar of fun, engaging activities—all just minutes from Florida’s Intracoastal Waterway and the beautiful sands of The Area Beaches!

What Makes Us Special

As a life care community, Cypress Village makes aging in place simple. You can seamlessly transition from independent living to assisted living, memory care and long-term care as your health needs change.