Sunrise of Jacksonville

Offers Assisted Living and Memory Care

30 Reviews
4870 Belfort Road, Jacksonville, FL 32256
Call (800) 385-2527
Sunrise of Jacksonville (800) 385-2527
PROMOTION! 89 days

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Reviews of Sunrise of Jacksonville

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Assisted Living Reviews for Sunrise of Jacksonville

July 03, 2019

By Robert

I am a friend or relative of a current/past resident

My aunt has moved into Sunrise of Jacksonville. It is a very well cared for and beautiful place. There are two floors of assisted living and then the third floor is memory care. It is a very well-maintained and well-run community. They have been very accommodating and very attentive as far as listening to the problem as we deal with them. They're a high-quality staff. They have musical activities, bingo, and exercise classes. There are plenty of activities. They also go for trips around the city with the bus they have. The food is very good, too.

January 23, 2019

By anonymous2019

I visited this facility

Director Nikkie is the horrible. She is rude to patients, coworkers and contractors that are onsite. She is by far one of the most unprofessional people I have ever met. They need to hire someone to direct the place that has a WAY better attitude.

Provider Response

We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and encourage you to contact us so that we can learn more. –The Sunrise Team

June 25, 2018

By Gemma

I visited this facility

Sunrise of Jacksonville was very nice, but it was a little bit more than what my father could afford. The staff was very nice, very helpful, very nice, and very knowledgeable. It's a beautiful building. The memory care place was very nice and had a lot of activities. It was clean.

November 27, 2017

By Pam

I visited this facility

Sunrise of Jacksonville was a very nice facility. They had a dog on-site that would make some of the residents feel more comfortable. They had a large room, but there was no kitchen area. Everything was really new and nice, but it was just a living area and a bedroom. They gave them activities every day at their memory care facility.

May 06, 2017

By Robert318521

I am a friend or relative of a current/past resident

Mom only stayed at Sunrise of Jacksonville for two weeks. It's aesthetically pleasing. The level of care was good. The food was also above average. They have a TV room. It's a nice facility. The actual day workers are very polite.

February 10, 2017

By Robin315442

I visited this facility

I visited Sunrise of Jacksonville. The room that would have been my father's room was wonderful. The food looked and smelled good. I saw the activities room and the activities. The people were very warm and friendly.

January 09, 2017


I am a friend or relative of a current/past resident

My mother has been a little over two months and loves it. She is 90 years young. The staff is exceptional, always helpful and friendly. She loves going to Bingo and other activities. She is doing so much better than she was three months ago before she moved here. She just wished the food wasnt the same thing over and over, otherwise it would the perfect place. She said the butter cookies are the best in the Bistro.

January 07, 2017

By Patty254070

I am a friend or relative of a current/past resident

My mother is living at the Sunrise of Jacksonville. We liked it a lot. We were very impressed. The only thing she doesn’t care for is the food. The grounds are very well kept up. The rooms are very nice and roomy. I like the way they have the window in their little living room that goes out into the hallway where they can see out. It’s like a regular house, but you see people out in the halls. Everyone I’ve met has been very friendly, very nice, and helpful.

January 03, 2017

By sandoerr46

I visited this facility

I didn’t care for Sunrise of Jacksonville. It reminded me too much of a well-run hotel and didn’t seem like a place that you would want to be for the long term. It just had that very commercial feeling and didn’t feel like home. I saw one room that didn't make an impression on me at all. It was clean and didn’t smell. They had a little bingo room and a small beauty shop. A group of the residents were doing some exercises, but it was like range of motion in the arms and legs rather than trying to do anything real energetic.

November 17, 2016

By Donna128150

I visited this facility

Sunrise of Jacksonville was nice and fine. The staff who gave us the tour was very friendly. The rooms were small, but they were fine. The facility was great, bright, and cheery. They had friendly staff, and the accommodations were good, but I didn't like the fact that they didn't have a full kitchen, just a partial kitchen. The location is convenient and nice for us.

September 07, 2016

By Robert760516

I visited this facility

Sunrise of Jacksonville doesn't take Medicaid. Our experience was nice. They had some pretty good facilities. The dining area was very nice. I would recommend them.

May 08, 2016

By MaryL-1

I am a friend or relative of a resident

My mother has been living in Sunrise of Jacksonville for about a month. I really like the homey atmosphere. It is small and seems more like your living room when you walk in. The staff is really nice and say “hello” when you walk in. It seems like they have been there for a while, and there is not a lot of turnover. She loves it. They take her on a lot of outings to restaurants and shopping. They go somewhere at least twice a week. The cost seems affordable to her. She is happy and has a lot of socialization, which is what she needs. She is in an efficiency room with a bathroom, a little kitchen area with a microwave and a refrigerator, and a nice, safe bathroom with bars on the walls. They have three meals a day, and there is food available all the time. If you are not there when its meal time, they will still feed you. There is a little bistro that always has coffee, tea, and all different flavored water. They do a water walk around to make sure that all the guests are drinking enough water. They always have fruits, muffins, and fruits available and a popcorn machine that she loves. They do not have to go to the dining to have their meals. They can have it in their rooms.

September 17, 2015

By James113381650

I am a friend or relative of a resident

My father is in Sunrise of Jacksonville. The people are very compassionate and caring, and they do a very good job of taking care of them. The apartments are very clean, he shares a bathroom with someone else, and they keep it nice and clean. They eat full three meals. He belongs to the walking club, and then they have trivia activities, parties for them, history lessons, and a lot of activities. They take them out for breakfast sometimes. If he physically can get out, they take them out.

August 20, 2015

By Caring111745750

I am a friend or relative of a resident

My uncle is in Sunrise of Jacksonville. I like that it is clean, and it seems like it is really a top notch. I really like the nursing care and everything there. The thing I like the most is the people. The rooms are excellent. He has perfect size space for him. The food is excellent. I think they have a really good chef there. I think they can dine in there comfortably. There is no problem. I know they have quite a bit of recreation there, but I do not recall them. I think he enjoys the chair aerobics, but I do not recall all the activities that they are doing. They have their own transportation, but it does not seem to be extremely flexible for appointments for him. He is still able to go to his appointments, but not as flexible as I like. It looks like they kind of plan their routes to the doctors. I will recommend it to others.

August 11, 2015

By Marilynn2

I visited this facility

We were quite impressed with Sunrise of Jacksonville. It looked like a resort. The staff was very gracious throughout. We were taken around, and everybody we came in contact with would stop and speak. There was just a welcoming atmosphere.

August 09, 2015

By Charles110969350

I am a friend or relative of a resident

I do not have a lot of good things to say about Sunrise of Jacksonville. This place seemed to have so many employees with so many shifts, and they were so busy. To give you an example, they burst into the room with a cell phone, and when their phone rings, they will answer it, and they run out sometimes leaving the light on in the middle of the night. They also have a lot of administration people who were never there. They had activities like exercises. My mother's room was nice, and it had a tall ceiling. I would say probably the best thing about this facility was the rooms.

Provider Response

Thank you for your review. We are sorry to hear that you were not happy with your experience and would like to learn more as we take all concerns seriously. Please email us at Information (at) SunriseSeniorLiving (dot) com. Thank you, Sunrise Team

June 15, 2015

By bb80299

I am a friend or relative of resident

My mother lived here. In my opinion the company does a lot of lip services. Karen the administrator is very cold toward the residents. She has made it very clear she cares about tje dollars instead of the people who live in this facility.

Provider Response

Please know that we take all concerns seriously and would like to learn more about your experience at Sunrise. Please email Information (at) SunriseSeniorLiving (dot) com with further details so we may follow up. Thank you, Sunrise Team

May 27, 2015

By Caring107188350

I visited this facility

We visited Sunrise. The staff was very nice. They showed us around and showed us what they had to offer. They were very friendly.

May 08, 2015

By rnbcountrystyle

I am a friend or relative of resident

Initially this facility gave me a very good impression. However, after speaking with what appears to be the main desk person named Pam, a few times, I am no longer confident that this facility is as wonderful as it may seem. Pam is extremely rude consistently and being that she is one of the first people of contact, one might wish to avoid this place at all costs.

Provider Response

Please know that we take all concerns seriously and would like to learn more about your experience. Please email us at Information (at) SunriseSeniorLiving (dot) com so we may follow up. Thank you, Sunrise Team

December 27, 2013

By Caring75051750

I visited this facility

I had a short unannounced preview visit at Sunrise and everybody that I had encountered were very nice. The facility looked very clean. I believed they had activities, but I cannot give any details at all. I believed they had an exercise room and we looked at an empty room.

December 26, 2013

By Caring75892850

I am a friend or relative of a resident

My dad is at Sunrise of Jacksonville for two months now. Some agency helped us find it. Their working staff is very good. My daddy is really happy there. They have a lot of activities for my father like bingo, etc., and he loves it. Food is also good.

July 27, 2011

By Michele728

I visited this facility

Sunrise of Jacksonville is a welcoming, beautiful and contemporary facility. My young children and I visited with our synagogue youth group to bake holiday cookies with some of the residents. Everyone had such a wonderful time. The staff was helpful, the residents were all friendly and we all enjoyed relaxing and talking on the outside deck next to the 2nd floor kitchen/dining room area.
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Memory Care Reviews for Sunrise of Jacksonville

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Services and Amenities of Sunrise of Jacksonville

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals
  • Dining Extra: All Day Dining


  • Garden And Patio

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Health services

  • Medication Management


  • Offsite Activities
  • Religious Services

Financial guidance

  • Financing Advice


  • English


  • Pets: Yes


  • State Licenses: AL11689


  • Assisted Living Starting At: $2850/month
  • Memory Care Starting At: $5070/month
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    About Sunrise of Jacksonville

    Focusing on your unique needs and preferences, Sunrise Senior Living takes a holistic approach to senior care. With us, you can expect consistent yet individualized care rooted in evidence based research and theories of aging. From personalized programming to quality dining, we concentrate on your individual wellness and well-being so you can live life exactly how you please.

    We remain firmly focused on promoting the safety of our residents, and are taking rigorous measures to help maintain their health during this time. Sunrise CareConnect, our electronic health record system, allows physicians to track residents' care, medication protocol, and progress notes remotely. In addition, we are facilitating telehealth visits with health care providers, minimizing the need for external office visits.

    At Sunrise, championing quality of life for all seniors is our mission and is carried out by every Sunrise team member. Based on resident surveys, consumer insights, and industry metrics, national programs have recognized Sunrise's efforts and our commitment to quality care.Sunrise communities have earned more than 280 National Quality Awards - more than any other assisted living provider. To learn more about our award winning communities, a full listing of the company's recipients can be found on Sunrise's National Quality Award page.

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    Sunrise of Jacksonville

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