Cedarfield
2300 Cedarfield Parkway, Richmond, VA 23233
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Reviews of Cedarfield in Richmond, Virginia
3.3
(9 reviews)
Facility
4.5
Staff
4.0
Food
3.0
Activities
1.0
Value
1.0
Fessir
1
|
January 24, 2021
Cedarfield looks great when you arrive. My mother loved it. BUT, she went there for the care she was SUPPOSED AND EXPECTED to receive when she needed help taking care of herself and medical care. Mom spoke up when she was given shotty care. She spoke up when other residents were treated terrible as well. There was not enough staff to handle that many residents “because of money”. WHAT A JOKE. The nurse gave her wrong medications, they dropped her multiple of times and she got cuts which were not taken care of. If she rang and rang to get help to the restroom, they didn’t come. My family was always there asking for better care, meetings with the head of nursing staff, to no avail. We spent so many nights and days there because of the lack of care. She got an UTI, doctor never prescribed the medication, she was dropped, we weren’t called, a friend (former nurse) dropped by to see mom and made Cedarfield take her to the hospital. She had a broken elbow. Without the meds for the UTI and the surgery for her elbow mom she never woke up. Cedarfield’s heinous lack of care is why my mother died. IF YOU WANT GOOD QUALITY OF CARE, DON’T GO THERE! They should be investigated.
ReviewerAT1006
5
|
October 15, 2020
We've chosen Cedarfield. It appears they have all that we need. We simply have a deposit and we know a number of couples and single people that live out there. We feel comfortable, and that is our best selection. We did see a model room of one that we would most likely want to get, and there's a good setup for what we need. The staff is friendly, courteous, and attentive. Another reason we chose it is because it's a continuing care community. We evaluated the living facilities in the future, and that is our best bet. They've continued to reach out to us before we officially joined to give us health or home discussions, and we attended one or two, but it's very nice that they reached out and sent us these letters and things.
Kritters2
2
|
April 27, 2020
I have family members currently living at Cedarfield. In the time of this pandemic Cedarfield especially needs to review its management polices and those leading this community. In this current acute time they are allowing residents to come and go from the facility without quarantine upon their return. They are also only supplying 1 meal per day to their independent living population while at the same time charging them 20% to do their shopping. This seems outrageous since they certainly are not providing other amenities the residents were promised from the start. As a member of the medical community myself I am aware of policies of other life care communities in the area including Lakewood Manor where 3 meals a day are being provided and residents are quarantined upon their return if they leave the campus. These most recent failures are more symptoms of developing management problems at Cedarfield over the past few years. My family have been residents for over 10 years. In the past few years Cedarfield has been on a continuous decline it seems in all areas. I have seen it in the care provided, services provided to residents that were promised at the start and especially in the quality of food services provided. Management is NOT responsive to resident complaints, but boy are they good at patting themselves on the back. Hopefully, upper management at this company will catch on soon. If you are considering Cedarfield, please compare reviews of those that are recent to those of years ago. Think over your decision carefully. It will be one for the long-term. You do not want to be in the position of seeing your relatives unhappy, feeling unseen, unheard and invisible in their senior years as I now must. This is NOT life my relatives invested their hard earned money in nor were promised.
Provider Response
Terrie Fenderson
1
|
August 1, 2019
You have no control. I have a dear friend that was in a cottage and ready for assisted living, but these “people” wanted her in memory care. There was no choice according to them. How could you put someone in memory care when they obviously weren’t ready? Why wouldn’t they Just try it? but they would not even give her a chance.There is a neurologist, a neuropsychologist, a cardiologist, and a social worker at St. Mary’s Hospital, all said she should be in assisted living, but Cedarfield wouldn’t agree. This should be an eye opener for anyone thinking of making arrangements for Cedarfield. It’s such a shame at the end of your life. My dear friend believed in Cedarfield and had lots of money and thought she would be treated humanly. I am so disappointed with what has happened here. I would never tell anyone to go to this facility. Once you have signed up for this care and given your money it is hard to change the program. If only they would have given my dear friend a chance. I am so disappointed and sad for my friend.
Rhonda
5
|
August 29, 2018
Hermitage at Cedarfield had all levels of care, including skilled nursing care, which a lot of communities didn't have. We also liked that it's a non-profit place. The staff members there were wonderful to work with. It's at the west end of Richmond, but the grounds were gorgeous. They had everything, including physical therapy, a nice gym, grill, library, and a pool, and they wwere also in the process of renovating. They had a new dining room that just opened up. The pricing is expensive, but it seems worth it. I found nothing at all that they could improve.
JohnA1
3
|
March 29, 2013
I had a luncheon meal at Hermitage and also visited a friend inside one of their villages. Everything was very nice. I will say their main building needed painting and I was not impressed with the maintenance of the place. The staff was very good and very polite. The food was also very good.
MissMoBe
5
|
June 21, 2012
Hermitage at Cedarfield has been taking care of my mother since she moved into the independent living facility in 2005; since then she has moved to Assisted Living and now to the Health Care facility within the residence. The staff is competent and caring; the facility top notch; it adheres to high standards of performance and measurability. Dining, cleanliness, nursing levels, CNA care and the rest is the best in Richmond. I couldn't ask for more
lakerfan33
4
|
March 7, 2012
When I first became aware of the fact that my grandmother was staying in a nursing home I was a little skeptical at first but after visiting the facility several times, I am now more than happy with the arrangement. The bedrooms in the home were very nice and easily made me forget I was at a retirement/nursing home.The resident community were all very friendly. One problem that elderly people have when they get older is loneliness.I feel like in this environment she can make some new friends and this can possibly extend her life and that would make all of us a lot more happy.They also offer many activities for residents to get involved in. The staff provide all the help that the residents need from doing laundry to things like helping with medication.On a scale of 1-5 I would have to give The Hermitage a 4 out of 5.
anonymousll
4
|
July 18, 2011
When we visited this assisted living center in Richmond, Virginia our family was extremely impressed with the staff and surroundings. Our father had told us that he had chosen this facility because it offered him the chance to continue his independent lifestyle yet there would be 24 hour help available if it was needed. Due to health problems Dad had been progressively having troubles with those little things that we all tend to take for granted. For instance daily household chores were a nuisance; and even cooking his own meals on a daily basis was more responsibility than he wanted to deal with. Severe arthritis and a bad hip had only complicated his life even more. Now he was hoping to live at Hermitage at Cedarfield and he would have assistance with bathing, grooming and dressing when and if he needed it. He would have a private apartment and his meals would be prepared for him each day. His freedom to go and come as he pleased would not be restricted and he would be able to socialize with other seniors who shared many of his same interests. Scheduled events and activities are available each day of the week, and our dad can choose to participate or not. He loves the bridge games and he has even tutored some of the staff on the finer points of this card game. There is a fitness center, outdoor activities and even a heated indoor pool. It is like being on a permanent vacation and my dad enjoys himself each and every day. Until recently he cooked three or four times a week but now he prefers to eat most of his meals in the communal dining room. Champagne chicken is his favorite dish and he loves the fresh salads that are offered for lunch and dinner. Scallops, shrimp and quail are just a few of the dishes that I have personally tasted during my visits to Hermitage. The ingredients are fresh and the food is prepared by professional chefs. No matter what the choices I have always found everything to be absolutely delicious. That first visit was nearly two years ago and our most recent visit was only two weeks ago. The care our father has received has been consistently outstanding. He has also maintained a relatively independent lifestyle even through some minor health setbacks. We are still just as impressed with the quality of care today as we were on our first visit and are very appreciative of everyone who belongs to the Hermitage staff.
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Services and Amenities of Cedarfield in Richmond, Virginia
Aquatic Amenities
- Swimming Pool
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
Health Services
- Skilled Nursing
- Medication Reminders
Languages
- English spoken
Parking Options
- Parking Lot
Specialized Staff
- Nurse on Staff (Part time)
Resident Information
- Offers Respite Care
Dining
- Communal Dining
- Room Service
Games Hobbies & Recreation
- Facilitated Field Trips/Outings
Housekeeping & Maintenance
- Housekeeping Services
On-Site Services
- Religious Services
Personal Care
- Meal Preparation
Transportation & Shopping
- General Transportation Services
Room Amenities
- Kitchen Appliances In Unit
Financing & Payment Options
- Accepts Insurance
- Financial Guidance
Guests
- Overnight Guests
Inside Amenities
- Entertainment Venues
Outside Amenities
- Garden
- Tennis Courts
Pets
- Pets
- No Cats
- No Small Dogs
Kitchen Types
- Kitchenette
About Cedarfield in Richmond, Virginia
Assisted Living is the best of both worlds: it combines the security of a health services program with all the advantages of apartment living. Residents have the flexibility to come and go at their leisure, with the peace of mind of knowing that help is there when they need it. Newly renovated one-bedroom apartments include a spacious living room with a charming kitchenette, a separate bedroom and large private bath. Residents may furnish and decorate their apartments to suit their needs and individual tastes.
To learn more about this provider�s license and review other available state reports, please visit:
Virginia Department of Social Services Facility Search
Map of Cedarfield
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