
Reviews of Truewood by Merrill, Keller
Assisted Living Reviews for Truewood by Merrill, Keller
February 25, 2019
I am a friend or relative of a current/past resident
December 01, 2017
I am a friend or relative of a current/past resident
November 16, 2017
I am a friend or relative of a current/past resident
Provider Response
Thank you for the kind words she is such a sweet lady. We are blessed to have her in our community.
October 09, 2017
I am/was a resident of this facility
October 08, 2017
Other
June 07, 2017
I visited this facility
February 08, 2017
I am a friend or relative of a current/past resident
Provider Response
We are honored to care for your parents they are very special to us. Thank You for your kind words.
February 07, 2017
I visited this facility
Provider Response
Thank You our staff work very hard to keep our community looking great.
February 05, 2017
I am a friend or relative of a current/past resident
Provider Response
We are so Happy you chose us your mom has been such a blessing to our community.
January 27, 2017
I am a friend or relative of a current/past resident
Provider Response
We enjoy doing life with you and your family. Your family has been such a blessing to us.
November 22, 2016
I am a friend or relative of a current/past resident
Provider Response
We are so blessed to have such wonderful residents and resident families. Thank You for your kind words.
October 27, 2016
I am a friend or relative of a current/past resident
August 29, 2016
I am a friend or relative of a resident
August 25, 2016
I am a friend or relative of a resident
June 08, 2016
I visited this facility
May 10, 2016
I am a friend or relative of a resident
March 31, 2016
I am a friend or relative of a resident
March 30, 2016
I visited this facility
February 15, 2016
I visited this facility
November 24, 2015
I am a friend or relative of a resident
May 24, 2015
I am a friend or relative of a resident
April 10, 2015
I am a friend or relative of a resident
February 17, 2015
I am a friend or relative of a resident
My wife recently spent two weeks "respite" residence at Legacy. All care and attention was excellent – no complaints.
November 28, 2014
I am a friend or relative of a resident
November 12, 2014
I am a friend or relative of resident
November 10, 2014
I am a friend or relative of resident
November 10, 2014
I am a friend or relative of resident
November 04, 2014
I am a friend or relative of resident
October 24, 2014
I am a friend or relative of resident
Provider Response
As the Executive Director of Legacy at Bear Creek, I am truly sorry for how this family interpreted our holiday letter and would like to offer additional details. While we did not mention in our letter that the gifts would be anonymous, we did state clearly that the contribution would only be given to either the Business Office Manager or Executive Director and no information about donations would be shared with the staff. Worries about feeling obligated to give are the primary reason we don't allow families or residents to give money or gifts individually to the care staff. This was an opportunity for those families who wished to and are able to give a venue to do so. Our Residency Agreement states very explicitly that this opportunity is given only once a year at Christmas. We are blessed to have such a wonderful management company that allows us an opportunity to also host a special Christmas dinner for our employees.
August 27, 2014
I visited this facility
June 26, 2014
I visited this facility
Services and Amenities of Truewood by Merrill, Keller
Licenses
- State Licenses: 105555
About Truewood by Merrill, Keller
Truewood by Merrill, Keller is a senior living provider in Keller, Texas that offers residents Assisted Living and Memory Care. Contact Truewood by Merrill, Keller for more details on services and rates.
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