Avanti Senior Living at Flower Mound

Virginia

My mother-in-law moved into Avanti Senior Living at Flower Mound. She is in assisted living, but when we checked out assisted living places we also made sure to look at memory care, because she'll eventually go to memory care. What I really like about Avanti's assisted living is that my mother-in-law was able to get a room with a little private patio. She loved to sit outside, so that was a game-changer there, and the people are wonderful. A staff member, I don't know what her title is, checks on us, and she's always available, and so is the nurse who's on call there. The facility is always clean. It always smells good. They have flowers out and it's very pleasant.

Anonymous012

Huge staff turn over. I was there one week and the next I didn’t recognize anyone in the building. After talking to a few people I found out all the staff quit because of the management team in the community. The nurse doesn’t answer questions and takes a long time to get back to you. Families and residents are not her or the administrators priority

Papa Horty

COVID was an excuse for Avanti staff to do as little work as possible. My wife was not showered or shampooed regularly and her room and bathroom were dirty. Stay away! There are better places in the area.

Provider Response

Something not right

Avanti sells their facility as a five star facility. Their website it states it's mirrors a boutique hotel with lots of amenities. The amenities were not a huge factor in deciding on this facility. The salesperson did a great job on selling us on how well our parents would be cared for. This good be further from the truth. My parents did not receive adequate care and I moved them out within a month. This was not an easy decision but the right one. I spoke with a couple of employees which seemed overworked because of being short handed. I was advised management is not stable and they have had at 6 administrators and nurses in the past two years. When you are paying over $9500.00 per month you expect high quality care. If you are looking for your loved one to be cared for this is not the facility.

Atlanta Daughter

My mother has been at Avanti for approximately 5 years. There was a distinct lack of communication, returned phone calls, and simple professionalism for the families paying the bill. However, since the new executive director Byron has come on board, he is addressing communication concerns and seems to be rallying staff and building a more positive culture.

Provider Response

Nathan Ches

I have to give praise to Avanti Senior Living at Flower Mound. My sisters and I have been trying to take care of our mother for over a year after our father passed away. But with her increasing cognitive issues, we’ve been unable to give her the proper care she needs and deserves. We looked at several assisted living places for the right care for her. We found that Avanti has the whole package: assisted living and memory care. Trying to find a place that could accommodate the needs of our mother was stressful. Avanti came through with flying colors! Their standard of care is above all others and they treat their residents like family. The best part is that if they have a staff member that doesn’t quite work with the resident assigned to them, no matter the reason, they will make the necessary staff changes to ensure everyone is happy. Thank you Avanti for making our mother a part of your family!! We have been so happy for the treatment and care my mom receives at Avanti. The staff is wonderful, and you can tell they love the residents. The food is amazing (and my mom is a picky eater). There are lots of activities for her to do and she’s never bored! I highly recommend Avanti!