Atria Carrollton
1825 Arbor Creek Drive, Carrollton, TX 75010
(855) 638-0838
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Reviews of Atria Carrollton in Carrollton, Texas
4.2
(18 reviews)
Facility
4.9
Staff
5.0
Food
4.8
Activities
5.0
Value
5.0
Julia Richmond
5
|
September 20, 2024
The rooms are very nice and the grounds have beautiful landscaping. My mom enjoys the variety of choices she has for meals. Every staff member we interact with is always pleasant and helpful. I am very thankful that we choice Atria as mom’s home. She is so much happier having friends to visit with, play games and take group outings with, than when she was living alone in her house. Best decision we ever made.
Russ#
5
|
April 9, 2024
We went to look at Atria Carrollton. I like the people and their friendliness. They are very willing to help us out. I don't see anything negative about them. They had three different sizes for one bedroom. They were all nice. They were very transparent and receptive. They had bingo. They made sure that, rather than make me wait, they got another staff member to come show me around. So I had the recreation director show me around. When I got back, they had all the paperwork with the different rates, plans, and things like that for me. I didn't see any trash on the floor. Everything was very clean.
Charlene
5
|
February 21, 2023
My brother will be moving into Atria Carrollton. Everybody seemed happy and all the residents seemed really upbeat. It was just a very nice feeling that you got when you walked in. Everybody was smiling and laughing. The person who gave me the tour, I loved her. She was very informative. She talked to everybody as she walked. Everybody had such a positive attitude, all the residents and the staff and everything. I loved the room. I was looking at a studio, it's very spacious, and within my brother's budget. All of that together is why we wanted to go there. They have activities. All day long, every single day, they have some kind of activity. They have Wii games (my brother loves that), bingo, and stuff like that. The staff member who gave me the tour was very good.
Mark Timme
5
|
August 23, 2021
The staff are so caring and attentive, and the residents make me smile. Great combination of privacy, independence and community
Dianna B
5
|
August 18, 2021
I have my parents and Mother-in-law at Atria. We've been there almost two years, both in Assisted Living and now Memory Care. The staff is so kind, helpful, upbeat, and supportive both for us and our parents! The staff bring such a brightness to me and often help reset my mood on the way in; I really appreciate that our parents also benefit from their upbeat kindness! The feel of the building is a little old-fashioned, and I think that helps our parents feel at home - they are a little old-fashioned, too. My parents are in a Memory Care room together, so it is a little snug, but most other places couldn't even accommodate them and 2 walkers. Our parents enjoy meals with their friends. My MIL loves the MC garden (it is really nice!) and enjoys movie nights and mainly watches other activities, though she is welcomed and feels comfortable. At this stage, we most appreciate the seamless care and communication between doctors, nurse, home health, and staff; that has done wonders for their health and everyone's peace of mind.
Christina
5
|
August 8, 2021
I went to see the Atria in Carrollton and it was very good. The staff was very friendly and informative. They were probably the key to why we like the facility so much. The staff is pretty important to us. The assisted living facility is adequate, I would say. It's as pretty and nice as it gets. The rooms are a little small, but we thought the place was very clean. It was a great location for us too.
Reviewer#RD042721
5
|
June 21, 2021
We went to the Atria Carrollton, which we really liked. They do quite a bit there. They supply all the meals. It was very clean, fresh, and well-maintained, and it had a positive aura, too. The rooms were very nice, very bright, clean, and simple, and it had organized space and good amenities. The staff was delightful, and I really liked her. She was very upbeat, very positive, and very straightforward. The dining area was nice. They have an open area, and they are willing to work with you because my mother is a picky eater. When we were there, they were actually in their room where they were working on potting some little plants, so they were doing a little botanical activity there. The facilities were very good. The location was good, and it is in a safe environment. The Atria Carrollton is our first choice.
Kim
5
|
October 11, 2020
My father-in-law was in Atria Carrollton. They were wonderful there, he stayed two weeks there before he passed away, but they were really, really nice. I would highly, highly recommend it. I would highly recommend Anne, the lady that helped us in the beginning; she was also wonderful. They were doing in-room stuff for activities because of Covid, but very little. They took him to the porch, and he loved that.
Nancy
3
|
November 1, 2018
My tour of Atria Carrollton was very good. The place was very clean, but very old and musty, and the rooms were too small, so it was not what my parents need. The food was excellent. It was a good atmosphere. The staff seemed very nice and very attentive. They've got a patio and a garden that were very lovely. It's very well maintained.
JK
5
|
May 14, 2018
We are very pleased with Atria Carrollton. It's the one we like the best, which happens to be the cheapest too. It is big, but it is not huge. It has a very homey atmosphere. The staff members are very attentive and very friendly. The apartments are very nice. My sister fits right in. She has a 1-bedroom. She has a microwave and a refrigerator. All the meals are included. The dining room doesn't have a specific time, which is nice when you get hungry at two. The food is very good. They have great activities that meet everybody's needs. They have a balance class and a yoga class, they have a very nice small courtyard, and rocking chairs on the front porch. They have a color coded system for their activities. Like if you're looking for something that has to do with games, with exercise, or with memory, they have a system there.
Joe151785
5
|
February 9, 2017
My mother was happy at Atria Carrollton. It was decent. She got to the point where she needed a little bit more care than they could give her with dementia and being legally blind. The food was great. Being legally blind, it was rough, but she did go and play bingo where they helped her play; it was her favorite thing to do.
Caring90290750
4
|
July 29, 2014
Mom moved into Atria, and it has a good feeling to it. Clean, good-sized rooms, very comfortable, well-maintained. The staff seems very attentive and very friendly. She seems to be doing well with the social aspect of the place. There's a long list of activities every day. The food is OK. Sometimes it's like eating at home. Sometimes you like it, sometimes you don't, but honestly, the food could be better. Sometimes it's very good. I think most of the residents there will agree that they would like more seasoning. Pretty bland. She feels good about the place. She has made some friends there.
Bill25
1
|
August 13, 2013
Atria was absolutely terrible. My wife is a phasic. She has front temporal lobe dementia, so she doesn't talk. They ended up causing her all kinds of trouble. There were all kinds of bruises, she was dirty and not bathed like she should have been. They had some activities, but I thought they were very limited. The residents spent most of the day watching television. They would play bingo once in a while. My wife was actually hysterical the day I picked her up. If my personal trainer had not been there to help that day, I wouldn't even know that she had problems. She had black and blue marks on her feet, her hands, back, and on her hip. It was an awful place. I'm just totally upset with the entire environment over there.
Provider Response
Please accept our deepest apologies for your experience with our community. I want to assure you that our residents should be receiving the highest quality of care and enjoying over 200 events and activities per month. Your review will be sent to the appropriate staff, and we would like to speak with you personally if you are willing. Please contact us and include the Atria community name in your subject line.
Ftd_Family
1
|
July 20, 2013
We had such high expectations for this facility. It was our first choice due to small memory care facility, fantastic tour, room layout, and dynamic administrators we met on tour. In less than 5 months, we have removed our loved one from the facility. There has been turnover in key roles so perhaps in the future improvement will be possible. But our experience was the TV in the one and only sitting area is on constantly with few other engaging activities, laundry has come back with stains, aides congregate together and enjoy each others' company but the residents may not be the focus, communucation with families is poor, there are many areas of disorganization and lack of leadership. Our loved one was in tears and we could not recommend this facility in its current state. Huge changes are essential. My heart goes out to the lovely tv-babysat residents who have to stay.
Provider Response
I appreciate your feedback on our community and I apologize for your negative experience with us during our staff transition. Please be assured that we are absolutely invested in making improvements where necessary. Your concerns about the lack of engagement, laundry issues, communication, and focus on residents have been shared with the appropriate staff so that we may address those areas. I encourage you to contact us with any further details or concerns so that we may discuss them with you personally. Just email customerservice@atriaseniorliving.com and include the Atria community name in your subject line.
Mary61030850
5
|
June 7, 2013
We liked Atria Carrollton. The people looked happy with one another as if they were glad to be there.
student_volunteer
4
|
September 11, 2012
I thought that the facility had a very supportive and "homey" feel. The amenities were acceptable but I didn't feel that there was anything to luxurious about the facility. The activity room where I was most of the time was nice enough and we had a lot of fun with the residents. It seems to be an active community where the residents are encouraged to participate in activities such as playing board games, Wii Bowling or "bingo night". Overall I am very pleased with the facility.
fudgebrownies
5
|
April 1, 2012
Wonderful people and very good support group for Alzheimer caregivers.
SunsetGasp
3
|
June 10, 2011
I visit a family friend at this facility every week, and it is one of the better facilities that I have been to. The Atria is clean, and the room that my friend stays in is nice. She actually has quite a bit of room where she stays. However, I am concerned that the staff is a bit aloof. It is a struggle getting them to, well, assist the residents. My friend is particularly needy (she has dementia) and asks quite a bit of them because she needs more help than some of the other residents. Honestly, she is not happy there, and I wish I could do something about it. It's not the worst place a family member can end up, but I hope the staff is more compassionate toward the residents in the future.
Provider Response
Thank you for your feedback. We always appreciate hearing from friends and family so that we can constantly improve the service we provide to our residents. Visitors who spend time at our community often provide the best insights, and for that we are very grateful. I am sharing your review with the appropriate person at Atria Carrollton who can help make sure that your friend's needs are consistently met. If you would like to talk further, we welcome you to email us directly at customerservice@atriaseniorliving.com and include the Atria community name in your message.
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Costs for Atria Carrollton in Carrollton, Texas
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$3,695
Starting Price
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$6,295
Starting Price
Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$3,495
Starting Price
Services and Amenities of Atria Carrollton in Carrollton, Texas
Ambulatory Assistance & Accessibility
- Mobility & Wheelchair Assistance
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Salon Services
Health Services
- Skilled Nursing
- Medication Reminders
Languages
- English spoken
Parking Options
- Parking Lot
Therapies
- Occupational Therapy/Rehabilitation
- Physical Therapy/Rehabilitation
Room Amenities
- Kitchen Appliances In Unit
Diet & Nutrition
- Low Salt
Games Hobbies & Recreation
- Facilitated Field Trips/Outings
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
On-Site Services
- Religious Services
Pets
- Pets
Transportation & Shopping
- General Transportation Services
Staff Training & Qualifications
- Staff trained in memory care
Dining
- Communal Dining
Guests
- Guest Parking
Inside Amenities
- Entertainment Venues
Outside Amenities
- Garden
Specialized Staff
- Nurse on Staff (Part time)
Kitchen Types
- Kitchenette
Financing & Payment Options
- Rent And Care Fees
Additional Amenity Information
- Payment Options: Automatic Online Payments
- State Licenses: Facility ID #030359
About Atria Carrollton in Carrollton, Texas
Atria Carrollton provides the following services:
- Staff available 24 hours a day
- Choice of apartments
- Anytime Cafe
- Full-time director of events and activities
- Emergency call system in every apartment
- Daily restaurant-style meals
- Housekeeping services
- Maintenance of apartment, community and grounds
- Medication assistance
- Scheduled transportation
- Memory Care - Life Guidance
Atria Senior Living is a leading operator of independent living, assisted living, supportive living and memory care communities in more than 200 locations in 28 states and seven Canadian provinces. We are the residence of choice for more than 20,000 seniors, and the workplace of choice for more than 12,000 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them keep making a positive difference in our world.
To learn more about this provider�s license and review other available state reports, please visit:
Texas Long-Term Care Provider Search
Map of Atria Carrollton
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