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Parkview in Frisco

Offers Assisted Living, Independent Living, and Memory Care

12 Reviews
7450 Stonebrook Parkway, Frisco, TX 75034
Call (800) 385-2527
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Parkview in Frisco (800) 385-2527
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Reviews of Parkview in Frisco

12 Reviews Write a review
Food
(2 Reviews)
Staff
(3 Reviews)
Facility
(3 Reviews)
Activities
(2 Reviews)
Value
(2 Reviews)

Independent Living Reviews for Parkview in Frisco

November 28, 2018

By David

I am a friend or relative of a current/past resident

My parents lived at Parkview in Frisco. It worked out OK. My dad was in the memory wing and he escaped one time and it took them a while to realize he was gone, but they did well other than that. The place was very clean, and most of the time the meals were pretty good. My parents were there for five months. They had stuff for them to do and they were trying to keep them both involved. They had outings for them too. Most of the staff was good.

Provider Response

Thank you for taking the time to review our community. I hope your Mom and Dad are doing well and please remember, you’re all welcome to join us for a special event or new class or club, just call or come by. There’s always something going on for the holidays and the gingerbread village will be under construction soon. Come by and see it if you can. We wish you and your family all the very best. Thank you again. Sincerely, David Gustafson, Executive Director

June 25, 2018

By Carol

I am/was a resident of this facility

We love Parkview. It's a very special place. The staff is great, we have a very responsive executive director, and the activity directors are just incredible. The assistant activity director practically lives here and is very involved in a lot of our community. There are more activities than we can attend. Sometimes, there are so many activities that they end up overlapping each other. We have a French class, an opera group, and trips. We have a good travel tour director and she takes people all over the place.

June 19, 2018

By O.A.S

I visited this facility

I liked Parkview very much. There were people all over doing things. Their swimming pool was absolutely outstanding. They had a beauty salon and a lot of activities. Different people taught classes on odd things, which is terrific because that's interesting. They served all three meals but breakfast is always available, and then you choose either lunch or dinner. The place is lovely and I saw three different apartments, most of which had decks. The food was delicious.

Provider Response

Thanks for the high marks. I’m glad you had a positive experience when you visited and I hope we see you again soon. We welcome you to come take part in a Watermark University class or two. And if you have questions along the way, please feel free to give us a call. Sincerely, David Gustafson, Executive Director

August 21, 2017

By Donna

I visited this facility

We spoke with Jackie at Parkview in Frisco and she was very good. We liked the independent living floor plans and the dining area. We didn't like the fact that we had to find the washer and the dryer and the timesharing was per year. We liked the cable, the phone and the internet, the amenities like the management services, maintenance, repairs, weekly housekeeping, restaurant, breakfast and choice of lunch or dinner, trained staff, lawn care, scheduled transportation, electricity, sewer and water, and garbage removal. The staff was helpful, informative, and professional. They had a full kitchen.

Provider Response

Thanks for the high marks. We’re committed to creating an extraordinary community where people thrive and an excellent value for the lifestyle our residents enjoy. I’m glad you had a positive experience when you visited and I hope we see you again soon. If you have questions along the way please feel free to give us a call. Thanks again, Sincerely, David Gustafson, Executive Director

May 22, 2017

By cathy838044

I visited this facility

We visited Parkview, which was very new and attractive. They didn't have a permanent welcoming staff, and had someone from out of state who was working there. She didn't know the community very well, and after she showed us the room, she was ready to say goodbye. We did not talk about the financial responsibilities. I felt the administrator was cold and not interested in having my mother there.

Provider Response

Thank you for your feedback. We generally receive high marks for friendliness and being a welcoming community. I will share your input with our entire team to ensure we are living up to our high standards. If you’d care to visit again I would be glad to apologize in person over lunch or coffee. Sincerely, David Gustafson, Executive Director

March 13, 2017

By Christine113356

I visited this facility

We liked Parkview the best because of the atmosphere and environment. The director and sales person we spoke with were excellent. When we visited, it was meal time, and it looked like they were really enjoying themselves. The residents seemed very happy.

November 21, 2016

By Sherry025004

I visited this facility

Parkview was very nice and brand new. They have a movie room, a dining room, and the courtyard. The staff was very nice and helpful.

Provider Response

Thanks for taking the time to visit and to share your feedback. We hope to see you here again soon for a class, club meeting, special event or just for lunch. Thanks again. Sincerely, David Gustafson, Executive Director

July 27, 2016

By Resident's daughter and grandchildren

I am a friend or relative of resident

Today I took my 2 grandchildren to have lunch with their 90 year old great grandmother at Parkview Independent Living Community in Frisco, Texas. Remodeling has just started in their kitchen and, we were told, it will last for the next 3 months. I recorded the construction noise in the center of the dining room and it registered 90 decibels ..... for the entire time we were trying to eat! Permanent hearing loss results from sustained noise in the 90 to 95 decibel range. It was intolerable. I pity the folks eating there with hearing aids amplifying the jack hammer noise to a brain blasting level! I saw numerous elderly residents trying to eat with one hand while the other hand was covering their ear. The only consideration from management when I complained was that they are waiving the $1.50 charge if they want to take their food back to their apartment and eat in isolation. We all know the value of socialization during meal times is important.....I guess management needs to be reminded of that. The food is being prepared in the new Assisted Living facility down the block and transported over. This means that the residents get fewer choices, paper plates, plastic cups and plastic utensils. No wonder residents are leaving in droves for the new competition down the street! I won't even start to share fully my concerns on the total lack of security during this remodel process. I observed on my last 2 visits, this week, the 2 side doors either propped totally open or left ajar, male workers(?) walking freely in the halls without a name tag or construction shirt/badge to identify them or verify that they have permission to be inside. As soon as my headache subsides I am going to start making plans to free my mother from this mess and find her a safe and quiet place to spend her remaining days. From my conversations with her friends, there is not a happy resident here. At this present state, in my opinion, there is little value for the hard earned savings spent here. Back to the kitchen remodel; Parkview's brochure states "Dining at The Embers Restaurant at Parkview isn't what you would expect from a retirement community. In fact, we think you will be amazed!" .... You got that right!!

Provider Response

Thanks for sharing your feedback online again. The good news is we are ahead of schedule and after two loud lunches, all dining experiences have gone well. We are offering complimentary room service to all residents who prefer. It is so difficult to hear you say that you would choose to have your Mom leave our community because of the temporary construction situation. I would really appreciate the opportunity to discuss this with you further; please call me at 972-377-6744. We are proud of our high resident satisfaction rates, our events, programs, service oriented culture and true sense of family here at Parkview in Frisco. Sincerely, David Gustafson, Executive Director

September 30, 2015

By Caring114138750

I am/was a resident of this facility

We've moved into Parkview. The staff and the other residents are just super. They were a lot of help. We try to meet as many new people as possible everytime we go to eat in the dining room. The food is delicious. Our son and daughter-in-law like to come up and join us every chance that they get. The apartments are very nice. We have over 1100 square feet with two bedrooms and a very nice kitchen. We have our own washer and dryer in the unit and a small little porch outside. We've been here for three weeks. There are lots of things going on. It's like a cruise. They have all kinds of entertainment, happy hour on Friday, movies, bible study, water aerobics, exercise, card games, dominos, a very nice library, a beauty salon and barber shop in the place.

January 13, 2015

By Caring101061950

I visited this facility

Parkview didn't have so many amenities, but it was nice. The rooms were beautiful, but small. They had very nice staff, but they didn't have many.

December 28, 2014

By Diana36

I visited this facility

The people were nice at Parkview, but it was less formal, and it felt more clinical. They have long, long hallways; I was so confused and lost, I thought my mom is going to wander for days, and they had no way to monitor them. They had no backup generator if the power went out. They were much more expensive, too. They were friendly, but I just felt that the cost was exorbitant for such a less look. We were all quite surprised. We just felt that it was more sterile. The furniture that they had and all the sitting areas were older and kind of eclectic. We weren't impressed, even though it's beautiful outside.

December 03, 2013

By Caring433

I visited this facility

We were very impressed with the Parkview in Frisco. It was clean, friendly and very well kept. The people there seemed to be very happy with the place. The accommodations were excellent. The food was also very excellent.
See all Independent Living reviews (12) See fewer reviews

Photos of Parkview in Frisco

Services and Amenities of Parkview in Frisco

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments

Dining options

  • Dining Room Shared Meals
  • Dining Extra: Thrive Dining

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Garden And Patio
  • Resident Parking
  • Pool

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Activities

  • Offsite Activities
  • Fitness Room

Guest services

  • Guests At Mealtime
  • Overnight Guests

Languages

  • English

General

  • Pets: Yes

Training Areas

  • Memory Care Training

Licenses

  • State Licenses: 106610

About Parkview in Frisco

Is this your business?

Welcome to Parkview – an extraordinary rental retirement community for independent seniors in the dynamic city of Frisco – where you’ll experience a carefree lifestyle tailored to your needs. Enjoy beautiful apartment homes, all-inclusive amenities and services plus a vibrant social life. Take a look at some of our senior living community’s amazing apartment floor plans and start planning a whole new life where you can enjoy friends, social activities and a fun retirement!

At Parkview, we make it a point to say ‘yes’ – and make every day as comfortable and enjoyable as possible. We call it exceptional service. You’ll call it home.

Come settle in, make new friends and wonder why you didn’t move in and join the Parkview family sooner! We’re conveniently located in Frisco which is near Allen, McKinney, Plano and many other cities so you’ll be in the heart of a vibrant area, but still within a peaceful community.

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Parkview in Frisco


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