Sunrise of Plano

Offers Assisted Living, Independent Living, and Memory Care

42 Reviews
4800 West Parker Road, Plano, TX 75093
Call (800) 385-2527
Sunrise of Plano (800) 385-2527

Reviews of Sunrise of Plano

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Assisted Living Reviews for Sunrise of Plano

December 05, 2020

By Debby

I visited this facility

Some of the Sunrise of Plano facility itself is newer and some is older. They're well-kept. I interacted a little bit with the person showing me around, she was very helpful. They were an older facility, but it was clean.

April 19, 2019

By Reviewer041119

I am a friend or relative of a current/past resident

Sunrise of Plano is a beautiful facility and the people are very friendly. I chose it for my sister because of its location to my home. I feel the level of care that she was put in to is not matching her needs, and I have concerns about the long-term plan. She likes the food. They have activities posted, but every time I've gone up there, she's been in her room all by herself in the dark. I have asked them to go by and make sure that she's included in those activities and that does not seem to be happening. The daily walk that they're supposed to go on does not happen more often than it should. They put her on the level 2 care plus medication management, but all I see is that they're giving her, her pills and she's in her room the rest of the time.

Provider Response

We are sorry to hear that you did not have a positive experience. We care deeply about the comfort, safety, and well-being of our residents. We would like to learn more about your experiences and hear any additional recommendations you and your family might have. Please consider contacting us so that we can learn more. –The Sunrise Team

December 26, 2017

By Dagny

I am a friend or relative of a current/past resident

We chose Sunrise for Mom; it's very neat, clean, and odorless. The staff was very knowledgeable, and the residents in the memory care were very well-cared for, and happy. They do a lot of travelling offsite to restaurants and activities locally. My mom loves the food, and I've been to Christmas dinner there. It's very expensive, but you get a lot for what you pay for.

June 20, 2017

By Plano_Girl

I am a friend or relative of a current/past resident

Generally, very friendly staff, but place doesn't live up to the standards, as far as I'm concerned. For what I pay (parents), they really don't care most of the time. Food is mediocre, and dining service is not good. Many times, I feel residents are not bathed properly. I know there has been some turnover with high level staff there, but not acceptable.

February 07, 2017

By Frank048538

I visited this facility

Sunrise is a very nice facility. It's our second choice -- partly because of location -- and we were looking for a first-floor facility with direct access outside because we have a dog. It's a beautiful facility, and they accommodate pets.

December 06, 2016

By Cathy024668

I visited this facility

The closets at Sunrise of Plano are a little small for me, so I didn’t care for that because I need a larger closet. The establishment is probably about 10 years old or so, and the place is very quiet. I had lunch with a nice couple, and it was pleasant. They have a pool table and art center, but nobody was there. The tour guide was very nice.

December 03, 2016

By Harold013177

I visited this facility

Sunrise of Plano was very expensive, but the rooms were luxurious. The person that assisted me was friendly, and we had a very entertaining conversation. The dining area has tables and chairs, and it looks very elegant. The amenities are standard -- laundry service, meals, and shuttle service.

July 27, 2016

By Jeff682275

I visited this facility

My loved one will move into Sunrise of Plano. It's very good, and I had a very favorable impression. The staff appeared to be very good. I have heard good things about it previously, so I would recommend them. One of the key things about it is it's very convenient for us, but it has transitions and different types of care that can be provided to be able to transition when the time would come and that was very important for us without having to move her a long distance away. They had a good food package that was very reasonably priced.

July 01, 2016

By David580147

I am a friend or relative of a resident

Sunrise of Plano is acceptable as far as the pricing goes. What impresses me is the friendliness of the people and the residents. My parents' room is just about the right size. It could use a little more closet space but other than that, it's fine. The food is decent, and they like it.

August 08, 2015

By Anonymous111495250

I am a friend or relative of a resident

My mother is living at Sunrise of Plano. It is clean, bright, and cheerful. She has a standard one-bedroom apartment, which is something you can find anywhere. I have not eaten there, but the residents can select their own meal. They have bingo, mahjong, and a happy hour every Friday. They also bring in a church service every Sunday afternoon.

January 13, 2015

By Caring101061950

I visited this facility

Sunrise was very nice. It was a very homey place. It was very warm, welcoming, and very comfortable. I did have some coffee and cookies there, and they were fabulous. The snacks I had were great. People were very friendly. The place was beautiful and very well kept.

September 22, 2014

By Gary38

I visited this facility

Sunrise of Plano was very nice but overpriced for what I was able to afford. However, it was very high-end. It was newer. It was like a four-star hotel. The facility was divided up into two major sections, assisted living and long-term stay. The prices were according to whatever you needed, like if you needed assistance with medication distribution. They had a lot of stuff. They had good exercise. They had good activity calendars. It was a beautiful facility and it was pretty new, but it was outside my price range. Their apartments were a lot nicer. What I saw there was that you had to bring in certain pieces of your own furniture or rent pieces of furniture. The people were as nice there too, but the other ones were more reasonably priced.

May 30, 2014

By Caring50753050

I visited this facility

Sunrise of Plano is a very huge place. There was so much activity, and I was very impressed. It was like a busy boulevard. There were people in the beauty shop. There were people having a snack. I met several staff along the tour, and they were delightful.

February 28, 2014

By Carol78700250

I visited this facility

The person who gave us the tour at Sunrise of Plano was absolutely outstanding. She was great. The facility is really nice and clean and pretty spacious. Their dining room is pretty big. I really don’t have anything bad to say about this place besides it was just a pretty busy community. I walked in and it just looked very big. I could see that the layout would be a little overwhelming for her. They have a lot of activities going on and there are a lot of times that I thought maybe she should have gone there because of their activities. They have some ice cream nights, some movie nights, and they also have some people that come and play the piano. They definitely have some church services on Sundays and some Bible studies. Overall, I think the staff seemed really good.

November 27, 2013

By Jan24

I visited this facility

The rooms that I saw when I visited Sunrise of Plano were very nice. The facility is lovely and very well maintained. I looked at both at both independent living and assisted living and it was very nice. Everyone was lovely.

October 09, 2013

By Caring71530850

I am a friend or relative of a resident

I choose Sunrise Senior Living for my mom because I like their director Celes and the place has a homey atmosphere. I also like how the facility is furnished and clean. My mom likes the food. My mom is in a studio and it has a refrigerator, a little sink and a combination of bedroom and living room. Her bathroom is ADA accessible. They have a number of activities and it is really important for my mom to have a lot of activities. Some of their activities are bingo; they have music a lot of musical groups that comes in; they have different discussion groups on currents events; they also have a ladies' group talk about things.

August 30, 2012

By Patti 1

I am a friend or relative of a resident

The administration in Sunrise was very helpful. It's very nice. My mother's moving there next month.

June 13, 2012

By commercesd

I visited this facility

We liked the outside design of the Sunrise of Plano assisted living facility and it seemed to provide a nice charming and home-like community. There were many areas for dining, socializing and entertaining. The lifestyle here seems to provide the seniors with all of the amenities and services that they need - from personal care to cleaning, medical assistance and activity guidance. Each living space had fresh light from ample windows, well organized kitchens and safely designed bathrooms. They encourage physical exercise each day and make it interesting for the seniors. They often go on nature walks and other trips in and around the area. Visitors and residents will appreciate the lovely rooms and activity areas. The food had a touch of elegance that made it seem like what you would find in an upscale restaurant with a nice selection of seasonal and home-style food that looked freshly prepared with healthy ingredients. This facility offers a very nice intimate setting, with plenty of community activity accessibility for every resident.

March 15, 2012

By Js10pa

I am a friend or relative of a resident

My family has had a wonderful experience with both the facility and the staff at Sunrise. At one point, my grandmother lived here in the nursing portion. Currently, my aunt lives here. She had been in the nursing side until her husband passed away. My aunt enjoys the meals and the happy hour. It has given her an opportunity to meet other residents and be more social. The staff has been fantastic with communication and making sure everyone is happy. My aunt is now involved in an exercise class and often takes the shuttle to local shopping areas. While she does not go to the movies, the opportunity is there for many of the residents. The facility is always well-kept inside and out.
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Independent Living Reviews for Sunrise of Plano

April 20, 2021

By Richard

I visited this facility

My wife and I visited Sunrise of Plano, and it was OK. I won't rate it "bad," and I won't rate it "superior;" it's kind of in the middle range. It's an older property, but they didn't have a lot of updates in the apartment. The room that we looked at wasn't repainted or anything, and the facility is maybe five or six years old. But Laura was really good. She gave us a lot of information, and she was very helpful.

December 08, 2020

By Cindy

I visited this facility

We went to Sunrise of Plano. We were able to go to one unit, and it had an exterior opening, which was what my parents liked, rather than a long hallway, but because of COVID we couldn't go see the property, we couldn't see the common spaces, or the dining. The apartment itself was nice, but we didn't get a real feel for the community. The outside appearance is lovely. Carla was the person who took us into the apartment and was very nice. She called and followed up, so everything has been very nice, very pleasant, and no red flags. The unit we saw was pretty, the layout was good, it had a big porch which my dad liked.

June 15, 2019

By Kathryn

I visited this facility

I liked Sunrise of Plano a lot and I really prefer the continuum of care option. My experience there was very good. The atmosphere was upbeat, and the staff was very friendly, knowledgeable, and long-tenured. The rooms were clean and had everything you could imagine you would need. The landscaping was very beautiful. They had exercise classes, crafts, games, and movies.

February 01, 2018

By Gwen

I am a friend or relative of a current/past resident

Sunrise of Plano is substantial and offers the basics. They have an exercise room and some crafts rooms. The staff is very friendly, and it has easy access to major roads and other businesses. It's in a great location.

August 29, 2017

By Chris

I visited this facility

Sunrise was really nice, but really expensive. They have a memory care unit. It was very clean and very upscale.

March 13, 2017

By Dena636370

I visited this facility

We had a tour at Sunrise of Plano. Their dining was a bit restricted due to the scheduled dining times that they had. It was smaller place, so if someone is looking for a small place with good-sized apartments, then this one would be good. They provided a washer and dryer.

November 08, 2016

By Mary761663

I visited this facility

Sunrise was one of the nicest places I went to; however, there were no vacancies. I loved the colors they used, and the apartments they showed me were nice. They seemed to have a good social program going, the lunch wasn’t quite as polished as the others, but the facility was good.

December 30, 2015

By Nick58


This was the first senior living facility my parents stayed at. They are both deceased now, but they really enjoyed their time at Sunrise in the Independent living area. Unfortunately my mother's ailment required them to move an assisted living facility, which Sunrise has, but it was too expensive for us. If you can afford a place like Sunrise it is a good option to consider since they have independent, assisted, and memory care apartments all at the same location. The amenities and location are really good too. Staff was great as well.

July 14, 2015

By Anonymous103655250

I visited this facility

Sunrise of Plano seemed to be a nice place to live. The staff was very nice and very friendly. The rooms seemed really nice. I have visited several facilities, and this was the one I liked the best.

June 28, 2015

By Janet108805250

I am a friend or relative of a resident

My mother has chosen Sunrise of Plano. They have both assisted living and independent living. Both employees and residents seem very friendly. She likes the layout of it. I am very pleased with it.

June 06, 2015

By Cheryl107958950

I visited this facility

It was wonderful, and the people seemed happy. It was clean, and they had a lot of amenities. It was well built and beautiful. They had a library full of books that they could borrow and plots of land outside where they could have their little plot of land and put flowers or herbs. There was a card room where people were interacting. I was very impressed. The selection of food looked like in a four-star restaurant. I looked at the two-room unit, and it was beautiful. I was impressed the most with the safety measures such as in the shower, if somebody falls, there's the emergency pull. The cafeteria benefits if someone needs an additional shot every week, you can do that for a little bit of extra money. When people leave and they come back, they have to sign in. If the people aren't in their apartments, they will start calling family to find out where they are. Sunrise of Plano is a place that I would go to. And if you get to the point where you need assisted living, you already know a lot of the people. They have Alzheimer's/memory care unit too. They had bingo, card games, movie nights, bus trips, and last Friday night, they had a singing group to entertain. They had a whole month planned out of activities for the people.

March 15, 2014

By Caring78927450

I visited this facility

Sunrise was a beautiful facility and it was beautifully decorated. They have apartments with kitchens, but they only serve two meals a day. The people working there were very helpful and very pleasant to talk to. It was a lot larger for my mother though, and a little bit out of her price range. They had a ton of activities; there’s always something going on all the time. It was a place I wouldn’t mind living and I was very impressed with the facility.
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Memory Care Reviews for Sunrise of Plano

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Costs for Sunrise of Plano

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Services and Amenities of Sunrise of Plano

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals
  • Dining Extra: All Day Dining


  • Beauty Barber Shop
  • Resident Transportation
  • Garden And Patio
  • Resident Parking
  • Security Gate

Cleaning services

  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms

Health services

  • Nurse On Staff: Available During Business Hours


  • English


  • Resident Capacity: 114
  • Pets: Yes


  • State Licenses: 102620


  • Assisted Living Starting At: $3862/month
  • Independent Living Starting At: $2797/month
  • Memory Care Starting At: $6935/month
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    About Sunrise of Plano

    Focusing on your unique needs and preferences, Sunrise Senior Living takes a holistic approach to senior care. With us, you can expect consistent yet individualized care rooted in evidence based research and theories of aging. From personalized programming to quality dining, we concentrate on your individual wellness and well-being so you can live life exactly how you please.

    We remain firmly focused on promoting the safety of our residents, and are taking rigorous measures to help maintain their health during this time. Sunrise CareConnect, our electronic health record system, allows physicians to track residents' care, medication protocol, and progress notes remotely. In addition, we are facilitating telehealth visits with health care providers, minimizing the need for external office visits.

    At Sunrise, championing quality of life for all seniors is our mission and is carried out by every Sunrise team member. Based on resident surveys, consumer insights, and industry metrics, national programs have recognized Sunrise's efforts and our commitment to quality care.Sunrise communities have earned more than 280 National Quality Awards - more than any other assisted living provider. To learn more about our award winning communities, a full listing of the company's recipients can be found on Sunrise's National Quality Award page.

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    Sunrise of Plano

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