HarborChase of Plano

hmn

My mom lived there for 2 years, through the pandemic & lockdowns & Texas freeze. The staff were wonderful and resourceful. The caregivers were patient and kind. The facility is clean and well appointed. They had many activities and seemed to meet the residents at the level they needed. The staff & management were accessible, communicative, and quick to respond to requests.

George

My mom moved into HarborChase of Plano. It's only been a little over a month. So far, it's been very positive. It's very hotel-like. It's like a very well run hotel, elegant, and spacious. It had good landscaping. The staff appear well-trained, and they appear very residents-focused. I get regular calls from the director to update me of the progress, so that's good. The activities were for the memory care portion and memory enhancement. They played games, but my mother doesn't participate in that very much.

DLStar

My 99 year old mother has lived at HarborChase for over a year. She absolutely loves it! The director, Ashley, is incredible and always available to help. Her caregivers are the most amazing and caring individuals. I'd leave 10 stars if I could!

Geeta

Please don't leave your loved ones here. My grandmother was there for a few days. They rarely answer the phone and when they do, they either hang up on you or they are extremely rude.

Marilyn Gifford

It’s a beautiful senior adult living facility! I love visiting Harbor Chase in Plano! Everything about the place speaks volumes about how it is run on a daily basis! It is managed by one of the most compassionate and responsible managers I’ve ever known! The place is extremely well kept! They serve great food, have compassionate employees and always have activities for the residents that keep them active and alert! I would recommend this Senior Adult living center to any family !

Provider Response

Carol

HarborChase of Plano is a beautiful facility. The common areas are very tastefully done. The colors are very soothing. The staff is extremely professional. We ate in their dining room and the service was impeccable. The staff went out of their way. There were four of us who went and one had her birthday, and they had baked a birthday cake just for her. We looked at both a one-bedroom and a two-bedroom apartment and they seemed very small to us. We didn't find a lot of storage and there's nothing outside of the apartment to store anything in. There was a parking area, but we would like to have covered parking. I have an electric wheelchair, a walker, and an electric scooter, and there's no place in the apartment (or outside) that we would be able to store all of those things. I had salad and it was so fresh, so green, and so beautiful. The servers were dressed in a uniform, wearing nametags, had their hair tied back, they served the food properly, and were very well trained. The chef came out to meet us and the food was more than we could eat. It was quite good and we were impressed. There were a lot of choices. They had a bistro, a nice dining room, a pizza oven, and private dining. It may have been the time of day we were there, but we didn't see many people in the dining area. They have a lot of different activities. They had several trips off campus. They were also telling us about their memory care situation and that was an impressive idea. They had their memory care divided into at least two different groups.

Happydaughter11

I cannot say enough how wonderful the HarborChase Plano community is for my mother. It all starts with their fabulous Director and the kind, caring, knowledgeable staff who work alongside her. They all truly care about their residents and the families of those who reside at HC, which can't be said for all Assisted Living/Memory Care facilities in the area. Every detail was well thought out in designing HC, and my mother truly feels at home in her spacious apartment. We are extremely impressed with the chef's cuisine and enjoy dining with her there on occasion, or socializing with other residents and families in the adjacent bar. There is never a reason to be bored at HC with all of the activities they have that cater to every resident, no matter their level of care. My mother seems so much happier and more relaxed since moving to HarborChase from a nearby facility last Fall, which is a blessing to her family. I give full credit to the wonderful staff for the positive change in her. HarborChase Plano is more than just a residential community with a staff....it's a home with extended family.

Provider Response

GYDECYZ

I’m choosing HarborChase. The executive director has been with the company for seven years but not at that location. Also the memory care director has 20 years in that business. HarborChase is a brand-new place. The tour was wonderful. The rooms for memory care are downstairs for right now, and then they also have rooms upstairs and assisted living. They have a wonderful chef. He really knows how to prepare the food. They have a nice dining room and nice places where all the people meet. They have all kinds of programs for the residents and entertainment that comes in. I’ve visited about six or seven places, and HarborChase is a notch above everybody. They have a great executive director and a great memory care director. They treat you like family. The food is excellent there. They just opened up, and they’re going to get their license probably sometime this month. Since we’re charter members, we will be moving in August.

Provider Response