Brookdale Collin Oaks

Offers Assisted Living and Memory Care

30 Reviews
4045 West 15th Street, Plano, TX 75093
Call (800) 385-2527
Brookdale Collin Oaks (800) 385-2527

Reviews of Brookdale Collin Oaks

30 Reviews Write a review
(1 Review)
(4 Reviews)
(4 Reviews)
(1 Review)
(1 Review)

Assisted Living Reviews for Brookdale Collin Oaks

November 11, 2015

By Anonymous115490550

I visited this facility

I was able to visit Brookdale Collin Oaks, and I liked their rooms. They have an outdoor patio. For activities, they had bingo, a TV room, and music.

November 08, 2015

By JM5

I visited this facility

I really liked Brookdale. It had the assisted living and the memory care, but the location was not as convenient for my sister. The lady that I talked to seemed very knowledgeable. Their rooms were adequate. It looked like they had quite a few activities. It was bright and cheerful. I felt like it would be a good place. If my mother needed to move to memory care, she could move there.

October 31, 2014

By Caring101120550

I am a friend or relative of a resident

My mother stayed at Brookdale Collin Oaks. It was great. They were excellent. My mother is in the memory care facility, and every single person in there was kind to her. They took care of her. They a little had trouble with her food at first because she had to have pureed food. They did that for her. They did everything. All we had to do was talk and explain things to them, and they were always very receptive. I had recommended them to others.

September 22, 2014

By Gary38

I visited this facility

At Emeritus at Collin Oaks, the services were good. They have a variety of different intensities that you would need from full onsite medical care, medication, injections, and stuff like that you would need. They had good meal plans and good exercise capabilities. They went through a pretty good extent of showing how the meals would be served, what would be served, and if you couldn't come to the dining room, how the meals would be brought to you.

August 26, 2014

By Susan89809450

I visited this facility

We were in Emeritus at Collin Oaks for only a short period time. We may have put him there until we saw the other one. I really can’t say anything negative about Collin Oaks. I think they would have been fine, too. I just felt that the furniture looked a little more worn. The hallway seemed to be narrower. The rooms were smaller. It would have been a little less expensive but we felt like the other one had a more open feel to it. We only talked to one person who showed us around. She seemed to be very nice. The residents seemed to be very sweet there, too. I’m sure they would have been fine for him.

July 30, 2014

By Donna89993350

I visited this facility

Emeritus at Collin Oaks didn’t smell good when I went there. It was there late in the afternoon and I saw some couple of residents that were having a hard time and the staff seemed to be ignoring them. The facility was too institutional to me. I had the impression that they were warehousing these old people. I was just here for one hour so I am just saying what my impression was.

June 20, 2014

By NotImpressed00

I visited this facility

This building is old and out dated. Constantly under staffed and management team is terrible. If you want to pay $3000 minimum a month to live in what can only be described as an environment from a bad 1970's movie set, then move here.

May 29, 2014

By Caring84430850

I visited this facility

Emeritus at Collin Oaks was well kept, and it was nice. I had no complaints. It was clean, and it didn’t smell. The people were very nice to greet us. We ate, and the food was good. I was pleased. I just don’t like the rates because I can’t afford those rates. The dining room was nice and open, but you were sitting close enough to other people who weren't sitting alone.

March 15, 2014

By Caring78927450

I visited this facility

We visited Emeritus, and it was a nice facility with reasonable prices. It was one story with a square. It was not open and airy, and it was set in a business area. Their suites are like one large room and a bathroom, and my mother was looking for an apartment. The dining area looked reasonable. We saw a lot of people in wheelchairs, but my mom has been used to living independently.

January 30, 2014

By Bill35

I am a friend or relative of a resident

I chose Emeritus at Collin Oaks for my mom because of the personnel. It was next door to the hospital where mom had been numerous times. The staff and even the cooks were very good. The rooms were nice. The food was good. They had different activities like trips to the senior center, dances, bingo, cards, etc. They seemed to have a lot of activities for the residents. However, they should change the table cloths in the dining area more often.

November 20, 2013

By Caring73897850

I visited this facility

I visited a friend at Emeritus. We liked it that they're a little smaller than some other places. They only had one bedroom and didn't have any 2-bedrooms. What contact I had with the staff was okay. My friend seemed to be happy there.

October 24, 2013

By Caring72071550

I am a friend or relative of a resident

My mother-in-law is already in an ALF at Emeritus at Collin Oaks. She moved in there September 1st. This is our choice because it is close to our house and because she likes the atmosphere there when we first visited it. Right now, she has the biggest room that they have available and she is pretty happy with it. She also likes the food they have there. Regarding activities, she is interested in playing cards, dominos, etc. They also have courtyard for them. The staff is very friendly and very attentive.

October 09, 2013

By Caring71530850

I visited this facility

The staff at Emeritus seemed pretty nice, it was just the cosmetic of the facility that didn't look as good. The rooms were not as nice as the two other facilities that I had visited. They had a urine chair or wee chair in the lobby and that turned me off immediately. It smelled. The menu didn't look as good as the other place I visited also.

August 27, 2013

By Jeannette3

I visited this facility

I was impressed at Emeritus at Collin Oaks. It was on top of the list if my mom would move in to a facility. The facility was clean and the staff appeared friendly. The residents seemed happy and well-taken care of. When I went to visit, someone came and sang for the residents.

July 31, 2013

By Helen22

I visited this facility

Emeritus at Collin Oaks was nicely run. People were friendly. They had different levels of care. The room was adequate for what we would consider, but it's more within our budget.

November 21, 2012

By Deon1

I am a friend or relative of a resident

Upon entering the facility, there is a small lobby that separated guests of the facility from the residential living space. In order to visit my relative, I had to ring a bell which notified the receptionist that I was there. The receptionist was very polite, verified my information and called nursing staff on the floor that my relative had a visitor. While walking through the facility, it appeared to be clean. My relative who was suffering from Alzheimer's was clean and appeared to be well taken care. I was also introduced to one of the staffers who assisted my relative and she appeared to be very attentive. My visit, which lasted about an hour, was ended because it was dinner time for the residents. I decided to leave and let her have dinner. As I walked towards the exit, I was able to witness interactions between a few residents and staff. It appeared that the staff members really cared for the residents. I would recommend this facility to a friend or family member.

August 13, 2012

By Plano Case Manager

I visited this facility

I toured this facility on a behalf of a patient. The facilty looked and smelled clean. Every employee I passed was friendly and smiled. The residents I spoke with were very happy with the facility, the activities and the food. Anna was bright, knowledgable and personable. She knew the name of every resident we passed. I was very impressed.

June 11, 2012

By slsohmer

I am a friend or relative of a resident

Overall, the experience was pleasant. My grandfather was in pretty bad shape, so the association with the place wasn't amazing because of that. However, the workers and nurses were always very happy and ready to assist. I also worked as a television repair tech and had a lot of work to do at this facility. Everyone was always very friendly.

June 08, 2012

By commercesd

I visited this facility

We visited Emeritus at Collin Oak assisted living facility and it seemed friendly and casual, yet the business of taking care of those who needed it was being attended to. The entire outside grounds were spacious and well tended. They have a number of options available, from spacious apartments, to smaller spaces that are easier to manage. There is plenty of staff to take care of basic needs and cleaning, etc., so even if you have a larger space, it should work out fine. All of the areas were pleasant to be in and we could see that the residents thought so, too. The activities ranged from board games, to discussions, private reading and watching film and TV. The staff is well-versed at taking care of a variety of types of people, from those who are not ambulatory - to people who have memory issues. They also have a convenient salon. The dining areas were nicely designed and warm. Residents may choose communal dining or more private situations. There are places for them to visit with families, as well. The food looked deliciously prepared, as well as nutritious. The dietician and chef changes up the menu to keep it interesting and encourage residents to make suggestions. The indoor areas were all clean and bright. There is plenty of sunlight so that they do not need to use lighting when it is sunny outside. This is true for many of the dwelling spaces, as well. The activities they plan regularly include everything from visiting local restaurant favorites, the public library and movies - to day trips to nearby regions. They have planned exercise classes - but also offer residents to work out any time they wish. We really liked the layout of this facility and would recommend that anyone interested in finding a place for their loved one go for a tour.

July 26, 2011

By Marqueax

I visited this facility

I toured the facility and found it very warm and cheerful. It was clean. There were a lot of activities planned throughout the day. The dining was bright and spacious. There is an inner courtyard where they have cookouts, gardening activities. It is pet friendly. Patients can transition to memory care if needed. It is not the newest facility in our area, but I think that the people are very professional, warm and caring.

June 13, 2011

By Daddy'sGirl7

Friend or relative of resident

Collin Oaks is a moderately priced, clean assisted living facility that also has a separate section for alzheimer residents. This was the first facility my husband and I found for my in-laws when we moved them from out of state. Everyone seemed genuinely interested in helping them adjust. There were many opportunities for activities and seemed to be an abundance of volunteers that came and did everything from sing to give free manicures. My favorite activity was the "senior" prom. Unfortunately, my in-laws were only able to stay a few months. My mother in law needed a facility more in line with a nursing home and my father-in-law's alzheimers became such that he needed much more supervision than this facility could provide. We had underestimated the amount of care my in-laws needed. The only complaint I personally had was that often the hallways would smell of urine. Otherwise I would give this facility 5 stars.

June 02, 2011

By IanBrice

Friend or relative of resident

My Grandmother lives in this facility, and since day one, we as a family, have been impressed by the quality of the environment and the hospitality of the staff. Not once has my grandmother complained about the staff or the facility, instead, she talks about how much fun she's having with the daily activities and how she loves the fact that she could keep her pet cat. The staff alerts us when any problem arises in the health of my grandmother and, because the hospital is nearby, we feel as if this was the best choice we could make as a family to move my grandmother in this facility.
See all Assisted Living reviews (29) See fewer reviews

Memory Care Reviews for Brookdale Collin Oaks

Get Costs

Questions about Brookdale Collin Oaks

What ongoing training does the staff receive in dementia care?

At hire, associates are trained for 24 hours. Ongoing training throughout the year of 12 hours annually and monthly training occurs as well. COVID training is ongoing.

Describe the overall population of assisted living residents at Brookdale Collin Oaks. What is their average age? What are their favorite things to do?

The average age of our residents is 78-84. Our residents enjoy musical programs and weekly community socials. We have a large group of veterans in our community as well.

What programs or activities does Brookdale Collin Oaks offer to enrich residents' well-being?

Daily exercise program, arts and crafts, movie room and activity room for different resident projects. Community room has a working kitchen that resident enjoy using to bake/cook.

What places are near Brookdale Collin Oaks or within walking distance for assisted living residents to enjoy?

Located with walking distance of major medical centers and doctors offices. THe community is situated on a main thoroughfare through Plano and in the heart of the medical district.

What transportation services does Brookdale Collin Oaks offer to assisted living residents?

Van provides medical appointment transfers and resident outings. Personal transportation available when planned in advance.

What makes the chef or dining program at Brookdale Collin Oaks exceptional? What kind of menu can assisted living residents expect?

Our dining manager has been with Collin Oaks for 5+ years. We offer signature spices and customize resident requests/add them to the menus. Residents enjoy attending weekly dining chats to put in requests for the menu and the menu is resident driven.

What safety features or security measures does Brookdale Collin Oaks offer to assisted living residents?

Secured community with keypad entry for both AL and MC. 24 hour awake staff and nurse/ED on call 24 hours/day.

How does Brookdale Collin Oaks keep residents' families informed about their loved ones?

Email, Zoom calls, text messages and phone calls monthly. Ed communicates directly with families throughout the month.

What is the care staff-to-resident ratio at Brookdale Collin Oaks during daytime and nighttime hours?

Our staffing varies based on resident needs and acuity. We staff above the state minimum of 2 caregivers.

What ongoing senior care training does the staff receive?

At hire, associates are trained for 24 hours. Ongoing training throughout the year of 12 hours annually and monthly training occurs as well. COVID training is ongoing.

How many staffers are on duty in the daytime and overnight?

Our staffing varies based on resident needs and acuity. Because our memory care is small, we staff 2 associates overnight.

What safety features or security measures does Brookdale Collin Oaks provide to protect residents who wander?

We have a secured Memory care wing. When residents advance to need more care, they can easily transition the dedicated memory care unit. The AL building is also secure with keypad entry.

What programs or activities does Brookdale Collin Oaks offer to keep residents engaged? How does the staff engage residents' long-term memories?

We have a dedicated memory care programmer and dedicated memory care associates, trained in person centered care. We develop our programs around our current residents needs.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

We assess all of our residents every 6 months or upon change of condition. Our current population is moderate cognitively impaired.

What techniques does Brookdale Collin Oaks use to support memory care residents during mealtimes?

We adapt meals based on individual needs. One resident may need finger foods because he/she wanders. ANother may need direct assistance with eating. Everything is customized to our resident needs.

How does Brookdale Collin Oaks keep residents' families informed about their loved ones' health?

Bi-annual assessments and continued conversations throughout the year with changes of condition.

Describe the neighborhood around Brookdale Collin Oaks. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

We are located in the heart of the Plano medical district.

Is Brookdale Collin Oaks affiliated with a hospital if more care is needed?


Photos of Brookdale Collin Oaks

Get Costs

Services and Amenities of Brookdale Collin Oaks

Room and housing options

  • Studio Apartments

Dining options

  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Resident Transportation
  • Garden And Patio
  • Resident Parking

Cleaning services

  • Housekeeping

Health services

  • Medication Management


  • English


  • Minimum Age: 65
  • Pets: Yes


  • State Licenses: 000356
Get Costs

About Brookdale Collin Oaks

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services
  • Daily assistance with bathing and dressing
  • Medication management
  • Dining assistance and special diets
  • Assistance with reminders and redirection
  • Escorts and assistance with walking
  • Emergency response call system
  • Housekeeping
  • Laundry and linen service

*Rates subject to change at any time. Level of care not included.

Get Costs

Map of Brookdale Collin Oaks

Get Costs

Get Costs

Brookdale Collin Oaks

  • By clicking "Get Costs", you agree to our Terms of Use, our Privacy Policy, and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, may reach out to you about senior living solutions or Medicare insurance using a system that can auto-dial; however, you do not need to consent to this to use our service.